3CX Drop In Session – Set up and Config of Call Queues

We are pleased to announce our next 3CX Drop-In session on Thursday 4th April. Register now to learn all the ins & outs of the call queue, a key contact centre feature. Designed to help you set up and configure the call queue functionality, we’ll be hosting a short demo of how to set it all up from within the 3CX portal.

Join Jason Pryke, our Senior Technical Sales Executive, at 11am on 4th April for your unique opportunity to gain expert advice on optimising your contact centres.

Key Agenda: Setting up and Configuring a Call Queue

  • Intro to call queue function
  • Set up of the Call queue
  • Live Demo
  • Q&A

This session will equip you with the necessary knowledge and strategies to embrace the future of 3CX effectively and how you can benefit from the latest improvements.

Find Out More & Register


Let us know what you’d like to hear about!

Got a topic you’d like to learn more about? Let us know! These drop-in sessions are an opportunity for you to access the information you need. Simply complete our topic suggestion form to help shape the focus of our future sessions*.

We’re delighted to release further dates for our upcoming drop-in sessions. Simply register for one session, and you’ll be automatically enrolled and reminded about our future sessions.

Future dates for the diary:

  • 9th May
  • 6th June

We hope to see you online soon!

Make a Topic Suggestion

View the Drop-In Schedule


Getting started with 3CX and want to save more?

Get a 5% discount on any Snom or Fanvil handsets when purchased with a new or renewed license with ProVu! Find out more about our one-stop shop for 3CX.

Find out more

Looking to find the best hardware option for your 3CX installations? Our team are on hand to help you with your fulfilments. Speak with a member of our team today to make the most of our one-stop shop. Call us on: 01484 840048 or email contact@provu.co.uk.

GigaSET & Go! New Provisioning Services Now Available

Wouldn’t it be nice if things just worked? Lucky for you, we’ve been working on just that. Introducing our latest Gigaset provisioning updates. Discover a world of simplified Gigaset deployments with ProVu.

What’s New?

1.

Secure HTTPS Provisioning: We’ve extended the availabilty of our provisioning service to now include the N610IP, N670IP and N870IP.

2.

Embrace the Change with the N610IP: As the replacement to the popular N510IP, we’ve made the transition even simpler for you.

3.

Looking to extend existing solutions? You can now add additional replacement handsets to your deployed base stations through ProSys too*!

All of these enhanced features are now available at the same low prices as our existing services. For just a small investment, you can enjoy streamlined deployments saving you time and strengthening your customer’s experience.

Gigaset Provisioning Pricing:

  • Redirection: £1.00

    • Want to point devices directly to your own or a third-party provisioning server? We can do this for you with our redirection service.
  • Configuration: £1.50

    • Have a platform but unable to manage devices? Our configuration services allow you to remotely manage & edit device settings through our portal, ProSys.
  • Setup Charge**: £5.00 per base station

    • Save time & money with our Setup service; let us pre-pair your DECT handsets to your base station so they arrive on site, ready to plug & play.

Find Out More About Our Services

Share Your Thoughts!

We’re always working on our systems to deliver what you need. Whatever you’re looking for, we encourage you to share your ideas; we’re an accommodating bunch and we’ll always help where we can.

Share Your Thoughts!

 

The ProVu Team

 

*Requires a subscription to ProSys Device Management.

 

**Provisioning available on the N610IP, N670IP and N870IP DECT Base Stations and compatible handsets. Base Station Setup enables us to pair and allocate your handsets prior to shipping.

Fanvil: End Meeting Clutter

We are super excited to share with you the latest from Fanvil. The Brand new Fanvil LINKVIL CA400 all-in-one conferencing solution. And guess what? We’ve got a special NFR just for you.

What’s in the Kit…

Let’s take a look at what is in the Fanvil LINKVIL CA400 Kit. It’s the brand-new, do-it-all conference system, perfect for those small to medium-sized meeting spaces. This system is crafted to make setting up conferences a breeze, ensuring you get crystal-clear communication that boosts teamwork and productivity. Here’s a sneak peek at what makes the CA400 tick:

  • MS10 Speakerphone: This isn’t your everyday speakerphone. The MS10 is a game-changer, with wireless screen sharing that makes presentations smooth and wire-free. Using built-in type-c to connect directly to a computer, the MS10 wirelessly transmits your device’s screen to the RC10 receiver hub.
  • RC10 Receiver: A key player for the CA400’s wireless magic, the RC10 keeps your connections solid and secure.
  • CM70 USB Camera: Step up your visual game with the CM70 camera. It delivers Full HD streams and is a breeze to use, making it an essential part of your meeting toolkit.

Find Out More

And There’s More…

  • Clear as Day Voice Pickup: No more asking people to repeat themselves. The far-field voice tech ensures every word is heard loud and clear.
  • 4K Wireless Casting: Make full use of 4k wireless casting from the MS10 speakerphone.
  • FHD Video: Meetings will feel like everyone’s in the same room with our Full HD video streaming and 118-degree ultra-wide angle lens.
  • Compatible with Mainstream Platforms: Including: Teams, Zoom, Skype, Webex by Cisco, 3CX, Google Meet and more.

Your Exclusive NFR Offer:

We know trying is believing. That’s why we’re offering a special NFR deal. It’s your chance to see the CA400 in action, right in your own meeting space. From now until the 31st May get a massive 30% off RRP. Want to dive deeper into the CA400 or jump on this NFR offer? Reach out at 01484 840048 or email contact@provu.co.uk.

Find Out More

*NFR offer is available one per business and ends on the 31st May 2024

See You there!

It’s finally here, the Channel’s biggest event, Channel live 2024! In just two days, we will be showcasing our latest innovations alongside industry giants, 2N, DrayTek, Fanvil, Snom, and Yealink. So join us at Stand C20 to speak to us and our vendor partners. Together, we can explore how we can better support and fulfill your business needs.

There is still time to get your FREE tickets.

Claim Your FREE Pass


Why Visit ProVu at Channel Live?

1.

Exclusive Sneak Peeks: Dive into the world of VoIP with hands-on demos of cutting-edge hardware, including some groundbreaking products yet to hit the market!

2.

Personal Connections: Engage directly with the ProVu team and top minds from leading global manufacturers.

3.

Tailored Solutions: Discuss your specific needs and discover our extensive range of services designed to propel your business forward.

Register now to secure your spot and join us for what promises to be an unforgettable event.

Register Now

We can’t wait to see you there!

Get Hands On With the Latest From Fanvil at Channel Live!

One week to go! We hope you are as excited as we are. Exhibiting alongside us this year on stand C20 is Fanvil. With their latest products on show come check out how Fanvil can expand your offering in 2024 and beyond.

Claim Your FREE Pass


Fanvil at Channel Live 2024

Visit us to learn how Fanvil is devoted to boosting the digital transformation for multiple industries, such as offices, healthcare, education, hospitality, residential properties and more. At Channel Live, Fanvil will unveil the latest cutting-edge series of Audio and Video IoT (A&V-IoT) products and solutions, including their new all-in-one conference solution, their wireless WiFi solution, healthcare intercoms and hotel solutions.

Get hands-on with the Fanvil portfolio, covering a host of industries and needs including;

Including the latest in innovative Access Control, the all-new Healthcare Intercom series and the versatile LINKVIL Wireless Devices. Stop by Stand C20 to see us and explore Fanvil’s exceptional devices.

     
     

Visit us on stand C20 to discuss our new NFR offer and how you can test the new conferencing solution for yourself at a fraction of the price!

We’ll see you soon!

2N can’t wait to see you at Channel Live!

We’re delighted to have 2N joining us at Channel Live again this year. Come see us and 2N at stand C20 to find out more about what’s new and what’s to come from 2N in 2024.

Claim Your FREE Pass


Some of 2N’s great devices on display…

Discover the latest and greatest in IP intercoms from 2N on stand C20. Including the recently launched 2N Clip and the improved 2N Verso 2.0. Get up close and personal with the very best in IP intercoms and the most knowledgeable experts, 2N themselves!

2N Clip

2N Verso

2N IP Style

2N Unit M

Come and see for yourself, the 2N team look forward to speaking with you at Channel Live!

Explore the latest from Yealink at Channel Live

Next up in our countdown to Channel Live is Yealink! With the show taking place later in March, here’s a glimpse of what you can expect to see from Yealink on Stand C20.

Claim Your FREE Pass

Yealink at Channel Live 2024

The Yealink portfolio has quickly grown to cover all requirements with an impressive offering which covers; IP desk phones, single and multi-cell solutions, headsets, conference devices, Microsoft Teams Certified devices and video conferencing. They strive to support easy collaboration and efficient production.

On stand C20, we will be joined by Yealink’s representatives who will be on hand to demo some of the latest devices including;

Claim Your FREE Pass

We look forward to sharing the latest Yealink devices with you at the show!

Streamline your Security with My2N

We’re always looking to keep ahead of the game when it comes to tech. With 2N’s My2N Management Platform, you can do just that. Let us tell you how…. The My2N Management Platform is not just a tool; but your partner in streamlining operations, enhancing security, and offering cutting-edge services to your customers.

The My2N Management Platform offers you the flexibility and control to deliver tailored services to your customers remotely.

What can My2N do?

Cloud-Calling Access Control Remote Management
IP intercom calls via the internet Straightforward access control management Handle 4 out of 5 customer requests remotely
Enables quick setup of video calls from intercoms to a smartphone application that can be answered anywhere in the World, 90% quicker than traditional methods and offers additional revenue through a premium service. Simplifies management of access rights for multi-family and commercial sites, reduces management time with group access settings, enhanced security with access logs, and allows for remote deletion of lost access cards. Facilitates handling of 80% of customer requests without the need to travel to site, improving response times and customer satisfaction by allowing tasks to be completed remotely, streamlining operations and efficiency.

Why Choose My2N?

1. Cost-Effective Remote Management
Reduce your travel costs and increase your efficiency. My2N enables you to remotely manage customer requests, from adding and removing users to updating firmware, saving you time and money without having to visit the site.
2. User-Friendly Interface
The My2N web interface is intuitively designed, making it accessible to anyone without extensive training. This user-friendliness means you can save significant time and resources on training your team to remotely manage an end user’s site.
3. Advanced Services for the 21st Century
With My2N, you’re not just keeping up with the times; you’re setting the pace. Offer services like video calling from an IP intercom to a smartphone or tablet, ensuring your clients enjoy the convenience and security of modern technology. Set secure times for your managed sites for selected users as well as offer reliable and fast support.
4. Unmatched Reliability
2N’s cloud solution is backed by the world’s top backup servers, guaranteeing you’re always online. With My2N, you join millions of users who trust a reliable, secure European solution, compliant with GDPR and ISO 27001 standards.
5. Simplicity Equals Efficiency
Forget about the complex setup processes. My2N simplifies everything, ensuring you don’t need to worry about SIP accounts, authentication proxies, or firmware versions. This ease of setup translates into more time for you to focus on what truly matters.

Find Out More

Integrate with your preferred platforms

My2N and all 2N products, seamlessly integrate with a wide array of third-party platforms, including industry leaders such as 3CX, Cisco, Zoom, and Microsoft Teams, among others. This flexibility ensures that regardless of the specific platforms your customers prefer, you can leverage the comprehensive capabilities of the My2N management system for enhanced operational efficiency and user experience.

For those who are unsure of the compatibility of a particular platform, we encourage a visit to 2N’s Integration Hub.

Check the IntegrationHub Here


Getting Started with My2N

Embarking on your My2N journey is straightforward:

  • Create a My2N Account: Visit my2n.com and sign up.
  • Add Your 2N Products: Seamlessly integrate your devices.
  • Enjoy Simple, Effective Management: Begin experiencing the benefits of My2N immediately.

Get started today!

Your Next Steps

Contact our team today at 01484 840048 or email contact@provu.co.uk to discuss your 2N requirements, and let us tailor our solutions to meet your unique needs.

Levelling UP(s) Your Business Continuity

In the electrifying world of uninterrupted power supplies, power continuity is as crucial as your business continuity. That’s why we’re excited to introduce the Mylion Mini UPS. Compact in size yet monumental in impact, this device is your frontline defence against the unpredictable whims of power supply.

Why Mylion Mini UPS?

Adhering to OFCOM’s guidelines may mean you need to add UPS devices to your offering to protect vulnerable users, but they can help with so much more! The Mylion Mini UPS does more than just keep your 12v & 5v devices humming happily during those unexpected blackouts; it ensures the gold standard of preparedness. Recognising the diverse ecosystem of devices within your customers’ businesses, we’ve equipped the Mylion Mini UPS with an adapter kit that’s as versatile as it is essential—think of it as the Swiss Army knife for your power needs.

Explore the MU68W Mini UPS

Power Expectations Set Right

When it comes to performance, the Mylion Mini UPS doesn’t just talk the talk; it walks the walk. Our exhaustive testing – which is as serious as our commitment to quality – shows it can power a router that has 4 office PCs wirelessly connected to it as well as a laptop physically connected, streaming video all day for over 8 hours on a single charge. While we boast an 8-hour lifeline, we recommend expecting a solid 4 hours. This realistic expectation ensures your business can plan effectively, without being caught off guard by each device’s power requirements.


Retail Resilience:

Imagine a card terminal and router backed by the Mylion Mini UPS. Even in a power outage, your customer’s store remains operational, processing card payments without a hitch. This resilience means they can continue serving customers and securing sales, turning potential downtime into a showcase of business reliability.

Communication Continuity:

For businesses reliant on VoIP systems, a power cut could mean missed opportunities or disrupted service. Connecting a VoIP phone and router to a Mylion Mini UPS ensures that communication lines stay open. This uninterrupted connection keeps a business responsive and operational, maintaining that vital link to customers and the team.

Security Assurance:

An operational security system is non-negotiable, especially after hours. A Mylion Mini UPS connected to a router and alarm system ensures that, even in the event of a power outage, premises remain secure. Rest easy knowing your alarm system is vigilant, thanks to the reliable power backup provided by the Mini UPS.

Secure home working:

For a team of remote workers, uninterrupted access to cloud-based services is essential for maintaining productivity and safeguarding critical data. The Mylion Mini UPS plays a pivotal role, ensuring that, even during a power outage, the workflow remains seamless and data integrity is preserved.

Why Wait for the Next Outage?

This isn’t just a UPS. It’s an assurance that a business can continue to operate smoothly, regardless of external power fluctuations. It’s an investment in peace of mind, productivity, and compliance with critical regulatory standards.

Contact our team today to discuss your requirements. We have UPS options to suit businesses of all shapes and sizes. Call us on 01484 840048 or email contact@provu.co.uk.

*The UPS devices we currently offer are suitable for low power devices – 12v & 5v. For connecting devices with a larger power consumption, please speak with a member of our team.

Experience the future with DrayTek at Channel Live!

We can’t wait to see you at Channel Live this year, next up in our partner showcase DrayTek, who will be exhibiting with us on stand C20. Showcasing the latest and greatest connectivity devices, we’ll be exhibiting a range of devices including the brand new, much-requested Vigor2927LAX 5G router!

Don’t miss out – Register today for your free tickets and join us for an incredible event!

Claim Your FREE Pass


Among a range of industry-leading networking and connectivity devices, here’s a sneak peek of the latest DrayTek devices.

Vigor 2135ax

Explore the Vigor 2135ax Ethernet WAN router tailored for FTTP connection for small & home office networks. With all the capabilities of bigger routers, the Vigor 2135ax features up to 940Mbps firewall throughput, 4 gigabit LAN ports, AX3000 – 11ax Wi-Fi 6 and up to 150Mbps IPsec VPN throughput.

VigorAP 906

Introducing the all new optimised access point. The Vigor AP906 is a sleek wall/desk mountable wireless access point with a 5-port LAN switch. It’s suitable for high density environments with a wire-liked link rate up to 2402 Mbps in 5GHz band and up to 574 Mbps in 2.4 GHz band.

VigorSwitch P2100

An award-winning 8-port Gigabit PoE layer 2+ Managed Switch with 2 SFP Uplink ports. Ideal for home offices and small business networks, this switch offers enhanced security features, advanced layer 2+ routing and much more!

Get a sneak peak

Discover the future of connectivity with DrayTek at Stand D30! Where DrayTek will be unveiling their highly anticipated Vigor2927LAX 5G router – a game-changer in high-speed internet technology. Join us and DrayTek to explore firsthand how the latest innovations can revolutionise your connectivity experience, offering unparalleled speed, reliability, and security.

Explore DrayTek with ProVu

Take Control of Your Devices

With DrayTek’s Vigor ACS and Central Management System, managing your devices and network solution couldn’t be simpler!

Remotely manage your estate of DrayTek routers, firewalls and access points with DrayTek’s centralised management platform. Available as a hosted service or on-premise. ACS can be hosted on your own server in both Linux and Windows versions. Apply for your free trial today.

Try DrayTek’s Vigor ACS for FREE!

Find out more

Router Provisioning
Did you know we offer a range of services which can help you save time and money?
With our router provisioning service we can ship DrayTek devices direct to site ready to plug and play. Benefit from our automated services from as little as £4 per router; a fraction of the cost of multiple shipments and site visits! Contact us today to find out more.

The DrayTek team look forward to discussing your requirements in more detail at the show.

We’ll see you soon!