Did you know there are two parts to Snom version 7 firmware?


1. Main application (with a version code like 7.3.14)


2. The bootloader (with a version code like 1.1.3-s)



Most Snom users keep their application up-to-date but the bootloader is often neglected.



How to Check:



  • Web browse to your Snom phone

  • Click onto `System Information`

  • View your bootloader version



Our Findings:



  • 1.1.3-s is OK

  • 1.1.3-m or older needs an upgrade


If no bootloader version is shown, your bootloader is archaic! It would be best to upgrade.



Old Bootloader Symptoms:



  • Headsets not properly detected

  • Extension keyboards not properly detected

  • Phones may not boot up when headsets or extension keyboards are connected

  • Snom300's may show strange characters on screen during bootup



How to upgrade:


If your Snom phones are managed by ProVu, then we can carry out these changes through our provisioning server - please just ask us!


Otherwise, you need to load a firmware image containing a bootloader.