Category: General
Posted by: Jan
rfidrfid close upThe ProVu team have now officially ditched their front door keys as a result of updating the door entry phone with the new Protalk RFID unit.

All members of staff can now use their RFID tags to gain access to the building. A door release button has also been fitted to exit the building.



The RFID unit is connected to electromagnetic door release locks enabling staff to enter without the need of a key.

In an instance where a visitor needs to be let in, a member of staff can simply type a pre-defined key sequence into their phone keypad to release the door locks.

Need somebody to to install your door entry unit and magnetic locks? Please send an email to contact@provu.co.uk and we'd be happy to give you our recommendations.


Find out more about the ProTalk RFID unit


Category: Product News
Posted by: Jan

We are pleased to announce that we have reached agreement with Baudisch of Germany to distribute their unique high quality range of SIP door entry systems.

The Baudisch range compliments and expands the range of IP door entry systems we currently distribute, particularly for the higher end specification products required for larger commercial and residential buildings. The units are smart, professional looking and built to last.

There are two model ranges available:

Baudisch integrated DoorStation
The DoorStationis an all-in-one integrated panel featuring a built in easy to navigate 100 user address book.

Baudisch Modular System
The Modular System consists of a robust range of modules enabling installers to build a solution that is specifically designed around a customers requirements. Modules include IP cameras, keypads, RFID proximity readers and touch screen comms panels. Combining any three of the modules with the IP65 housing will give you a fully IP65 rated SIP door entry solution.

The whole range is fully SIP compliant and has been through extensive testing with ProVu's technical team who have run interop tests with a wide range of SIP PBX systems and many leading Hosted Telephony providers.

More Information about our range of IP door entry equipment.

If you have any queries please give us a call on 01484 840048, alternatively send an email to contact@provu.co.uk
Category: Technical Hints
Posted by: paul
There are several ways a snom phone can get Caller ID Name for an inbound call.

The first is from the Invite message of the inbound call from the sending SIP end-point. If a "Name" part of the Caller ID exists then this will be used by the Snom phone to display the name on the screen.

The phone can also get a name from it's internal address book or an LDAP server if one is configured. However, it will only use this if there is no "Name" part of the Caller ID in the incoming Invite.

If you want to change this behaviour set this setting in the Snom phone's web interface:

  • Advanced => Behaviour => Prioritise PBX Number Lookup


To "off". Then an internal address book or LDAP server will take precedence.

More information here:

Snom Wiki
Category: General
Posted by: Tim
vega is back

We've taken stock of Vega gateways.

These are the products which were previously known as Vegastream. The whole product range has been bought by Sangoma. We are relaunching the products in the UK.

The products are all in one appliance gateways from SIP to PRI, BRI, FXS and FXO telephone connections.

You might use these for connecting a traditional PBX to SIP trunks.

On the FXS side, you can connect existing analogue lines to an modern IP pbx or hosted system.

Full details:
http://www.provu.co.uk/sangoma.html
Category: General
Posted by: kate
shoreTelBy Graham Ferguson, Sr. International Product Manager on December 27, 2011

Once in a while you get a request from a channel partner that develops into a broader relationship. So it was in EMEA when a channel partner was looking into a customer request for a door-entry system compatible with the ShoreTel UC platform...

View the full article
Category: Technical Hints
Posted by: paul
This is an update to this article:

http://blog.provu.co.uk/item/96

Procedure for using an RTX4002 DECT repeater with a Gigaset N300 or N300A base station is:


  • Power up the N300, register a handset, leave the repeater turned off.

  • Using the handset, go into the settings menu, system option and select "Repeater Mode" so the box is ticked.

  • Hold down the button on the front of the N300/N300A base station and keep it held.

  • Still keeping the button held down, power up the RTX4002 repeater.

  • The LED on the repeater should flash,

  • Wait for the LED to be solidly lit - the repeater is now ready to use.



Note: you can register 6 repeaters to a single base. Each repeater must be adjacent to the base, you cannot "daisy-chain" repeaters one after the other.
Category: General
Posted by: kate
Order DateDelivery Date
21st December22nd December
22nd December3rd January
23rd December onwards4th January
3rd January (Back to normal)    4th January

If you are in need of a special delivery throughout the holiday period we may be able to arrange a service; surcharges will apply. Please contact a member of our sales team to discuss possible options on 01484 840048.

We work very hard with our couriers to ensure punctual delivery, but unfortunately as we all know the bad weather can sometimes affect our normal everyday workings especially at this time of the year. So please accept our advance apologises if there are any delays caused by bad weather.

ProVu Christmas Opening times:

  • Fri 23rd: 9:00-14:00
  • Sat 24th – Tues 27th: Closed
  • Weds 28th – Fri 30th: Open (Skeleton staffing) 10:00 – 16:00
  • Sat 31st – Mon 2nd: Closed
  • Tues 3rd: Resume normal working hours 9:00 – 17:30

Category: Product News
Posted by: kate
Stock of the Gigaset SL78H has now all gone! (07/12)

The Gigaset SL78H is now end of life and with limited number of stock the handsets are going fast!

The recommended replacement for the SL78H is the slick and stylish Gigaset SL400H

Key Features:
  • Advanced handsfree
  • Colour graphic TFT display
  • Illuminated keys
  • 500 entry address book
  • Bluetooth (headset & data transfer)
  • Room monitor
  • Mini-USB
  • Vibrate mode


Find out more information about the Gigaset SL400H
Category: Product News
Posted by: kate
We are delighted to announce that all Yealink phones supplied by ProVu after the 11/11/11 will be covered by a 2 Year (24 months) warranty as standard.

We believe this is excellent news and highlights the robustness and reliability of the Yealink range. It should also help instil greater confidence with your end user customers when they are considering which brand of IP phone they should choose.

Yealink Extended Warranty Options
In addition to the 24 months standard warranty above Yealink are also introducing additional extended warranty options. These extended warranty options will give you the opportunity to make extra margin on each Yealink phone you supply.

The options available will be for 3, 4 and 5 year warranties. Pricing will be available shortly.
Category: Product News
Posted by: kate
With the huge amount of interest we are seeing in our IP Door Entry systems we are pleased to bring you this dedicated product update with news on:

  • New models,
  • A low cost bundled solution,
  • Plus how to get your PBX or hosted service fully tested and approved for working with our IP Door entry systems.

New Slim IP Door Entry system with Integrated RFID reader




This new Slim IP Door entry model features an in-built RFID reader that enables authorised personnel to gain access to a building or office by simply presenting an RFID tag or card up to the unit.

It is a really neat all in one system that eliminates the need for every one to have to speak with some one on the inside in order to gain access to the building.

Of course normal visitors will simply press the single button below the RFID reader and speak with a receptionist or other person within the building. They can then allow visitors access in the normal way by tapping the default release code into their IP phone.

Use the snom one mini PBX for a low cost IP door Entry bundled solution



By combining the new snom one mini PBX with our range of IP Door Entry systems we are now able to offer a extremely competitive low cost bundled solution.

The snom SoHo PBX has a trade price of just £155 and is supplied complete with the snom ONE PBX software with up to 10 extensions.

This bundle is ideal for those installations where a small phone system is required purely to route calls from the door entry system to IP phones or PCs. However being a fully featured business class PBX it will also provide the flexibility to route calls to other locations and or iPads or smart phones.

The snom SoHo PBX is compatible with all our Slim IP Cityline and Skyline range of IP Door Entry systems

IP Door Entry Interop Testing


Over the last 12 months we have been running extensive Interop testing with many of the leading SIP PBX systems and Hosted Telephony platforms. You can view all the systems and service providers that we have currently approved below:

Phone systems



Hosted providers



If you would like us to list your hosted service or PBX system as approved for working with our IP Door Entry systems we will be happy to run the interop testing program for you. Or if you would like to evaluate a system and run your own interop tests we can make available some sample units on a unit on Sale or Return basis.

For more information on any of these products or to arrange for the interop testing with your PBX or Hosted service please call a member of the ProVu team on 01484 840048 or email contact@provu.co.uk