If you are using an EHS Advanced box to connect your wireless headset to your Snom phone, and are having difficulty getting it to work, you may find the answer to your problems below.
Snom have introduced a new setting in their latest firmware version 8.7.3.25 which relates to the use of headsets.
In the Advanced – Audio section of the Web UI you can now change the Headset Connection Method. If you are using an EHS box you will need to change this to Serial EHS Box in order to get the full functionality of the electronic hook switch.
For more information regarding headset compatibility head over to our website.