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Headsets

ProVu Webinar: The Benefits of Reselling Sennheiser

You’re invited to our upcoming webinar, ‘The Benefits of Reselling Sennheiser’.

On Monday 30th April, our Technical Pre-Sales Engineer, Matthew Heaney will be joined by Imre Csuri from Sennheiser to give us an overview of the various benefits that come with being a Sennheiser reseller. Having been reported in the media for some time now, there has been a major increase in the attachment rates of headsets, this is your opportunity to hear how you can address the current trends and challenges your customers may be facing.

Whether you’re already familiar with Sennheiser’s range of headsets or simply looking to learn more about the unrivalled offering, Channel protection and cross-selling opportunities they offer, this webinar is ideal for anyone looking to hear more about Sennheiser’s offering to the Channel – we hope you can join us!

Register Now!

Why choose the Sennheiser MB 660?

Having been selected as part of Sennheiser’s Selective Distribution System last year, we’ve been testing some of the headsets functionalities. As a self-confessed headset enthusiast, I couldn’t wait to get my hands on the MB 660 UC Premium headset!

What is the MB 660?

This is a binaural headset that has pillow-soft leather ear cushions. As a high-end headset, it features Sennheiser advanced technology.

I was tasked with testing this headset and decided to specifically look at the NoiseGard feature and I can say that it is great!

What is NoiseGard?

This feature constantly monitors background noise which seamlessly adjusts the level of noise reduction in the headset. There is a switch on the headset that allows you to toggle the NoiseGard level – There’s a major difference between the NoiseGard being disabled and enabled. This feature blocks out a lot of background noise, allowing you to concentrate on your work.

Another feature I tested on the MB 660 was TalkThrough, this is another feature that allows you to listen to your colleagues without having to take your headset off.

TalkThrough is easy to use all you have to do is double tap the outside of the right ear cup and it is enabled – You can then talk to your colleagues and be able to hear them clearly. As soon as you are done, you can then double-tap the ear cup again to turn TalkThrough off.

I think that this is a fantastic quality headset. This headset is very comfortable to wear, great for calls and has amazing sound quality!

The MB 660 is not only suitable for use in the office but is also good for listening to music whilst at home or out and about.

Discover Sennheiser’s Best-in-Class Warranty


 

It’s a situation we all hope will never occur, but on occasion, we know faulty goods arise and have to be returned. With Sennheiser‘s best-in-class warranty, returns couldn’t be simpler – thanks to their no quibble guarantee items are replaced with brand new products within 24 hours (subject to availability).

Why do Sennheiser offer a best-in-class returns policy?

  • Supplied with a 2-year warranty as standard (3 years with the Century headset range), Sennheiser is so convinced of the quality and durability of their products they offer a best-in-class warranty. With a return rate of less than 1% they have good reason to be confident in the quality of their products!
  • Sennheiser realise that you have better things to do with your time so we work with them to make the procedure as easy as possible for you.
  • Discover more about the Sennheiser Range!

The New Snom A100 Headset Range has arrived!

We’re delighted to introduce you to Snom’s new range of headsets which are now in stock and available to purchase from ProVu. Designed to provide users with maximum comfort and performance, the new A100 headsets are available as either monaural or binaural and can be used with the entire range of Snom desk phones along with a variety of other devices.

Find Out More Here

END OF LIFE NOTICE: SNOM MM2

Please Note: We have a very limited supply of the MM2 headsets available, once they’re gone, they’re gone! The A100 will replace the MM2 headsets.

Why choose Sennheiser?

1) Quality design
For more than 70 years Sennheiser has been producing the highest quality products across all areas of sound recording, transmission and reproduction. This expertise has enabled them to create a wide range of high quality business headsets all of which are designed with the following features in mind:
1: Sound quality
2: Quality build & design
3: User focus (designed for long use and comfort with hearing protection etc)

2) Channel focused
Sennheiser’s route to market is via the Channel, which means pricing remains competitive. Products aren’t sold on websites like eBay or Amazon where for other brands pricing is often much lower than the RRP and makes it difficult for value added resellers to compete with pricing.

3) Reduced competition
Where other headset brands are sold through lots of resellers, Sennheiser has a more selective approach. Through their partner programme, Sennheiser ensure their resellers are knowledgeable and are able to support their products, this allows resellers to supply a more unique and premium product range to the market.

4) Robust and reliable
The exceptional build quality offers the lowest failure ratio among all the headset brands with less than 1% return rate, helping to maintain customer satisfaction.

5) Best-in-class warranty
Sennheiser’s return policy is also best-in-class, all products come with a 2 years (or 3 with the Century series) warranty with 24 hour replacement. The replacement units are brand new and come with the full warranty! Simply raise an RMA and we will sort out the rest.

New updated Yealink wired headset

The Yealink YHS32 has been discontinued and replaced by the new YHS33.

What are the differences?

Improved audio quality:
Yealink has upgraded the quality from narrowband to wideband audio which brings users a more natural sound for clearer conversations.

Distinctive new design:
The new design makes it easier to adjust the distance between the headset’s microphone and the user’s mouth.

New materials:
The featherweight ear pads are made from biomimetic protein-based leather (leatherette) for added comfort.

How to configure Snom 720 with Plantronics CS520 and EHS Advanced V2.0

List of Components:

  1. Plantronics Base
  2. Plantronics Cable
  3. 3.5mm DC Jack
  4. Snom 4 Pin Connector
  5. Snom EHS Advanced V2.0 Adapter
  6. Plantronics Headset
  7. Plantronics Base Power Supply

Configuration:

  1. Connect the Plantronics Base(1) to the Plantronics Base Power Supply(7).

2. Connect the Snom EHS Adapter(5) to the 3.5mm DC Jack(3). Note that only the DC Jack goes into this end of the EHS Adapter, you do not need to plug anything else into this end.

3.  Connect the Snom EHS Adapter(5) to the Snom 4 Pin Conector(4).

4. Connect the other end of the 3.mm DC Jack(3) into the back of the Plantronics Base(1).

5. Connect the Plantronics Cable(2) to the back of the Plantronics Base(1).

6. Connect the other end of Snom 4 Pin Connector(4) into the slot in the picture below. Then connect the other end of the Plantronics Cable(2) into the Headset port, making sure you Do Not put it into the handset port by mistake.

7. Check the Dial settings on the bottom of the Plantronics Base(1) to make sure that they match the picture below. 

8. The headset should be ready to use. No phone settings should need to be changed, just make sure that all connections are secure and that you have power to the headset base.

How to configure Yealink T46G with Plantronics CS520 and EHS36

List of Components:

  1. 3.5mm DC Jack
  2. Plantronics phone cord
  3. Plantronics CS520 Headset
  4. Yealink EHS36 Adapter
  5. RJ12 Cord
  6. Plantronics Base
  7. Plantronics Base power supply

Configuration:

  1. Connect the RJ12 Cord (5) to the Yealink EHS36 Adapter(4).

2. Connect the 3.5mm DC Jack(1) to the Yealink EHS36 Adapter(4). Note that you only need the DC Jack in this end, you do not need to fill this socket.

3. Connect the Plantronics Base(6) to the power supply(7).

4. Connect the Plantronics phone cord(2) to the Plantronics Base(6).

5. Connect the 3.5mm DC Jack(1) to the Plantronics Base(6).

6. Connect the RJ12(5) to the EXT port on the back of the Yealink T46G. Then connect the Plantronics phone cord(2) to the headset port on the back of the phone; making sure you don’t put it in the handset port by mistake.

You shouldn’t need to change any of the settings in the phone as the Yealink EHS36 should work out of the box. However, you will want to check that on the bottom of the Plantronics base that the Dial’s are set correctly. This should be the correct setting for the dials :

How to configure Polycom VVX410 with Plantronics CS520 and EHS APP-51

List of Components: 

  1. Power connector for Plantronics Base
  2. Plantronics Headset
  3. APP-51 EHS Adapter
  4. Plantronics Base

Configuration:

  1. Connect the power connector (1) to the Plantronics Base (4) via the back of the base.

 

2. Connect the EHS Adapter (3) into the back of the Plantronics Base (4).

3. Connect the other ends of the EHS Adapter (3) into the back of the Polycom VVX410. Make sure that you connect the cable to the headset port and not the handset port by mistake.

4. In order to make sure that the headset works correctly with the phone you need to go to :

Settings > Basic Settings > Preferences > Headset Mode > Select Plantronics EHS Mode.

5. Make sure that the Dial settings on the bottom of the Plantronics base are set correctly. The correct Dial settings are below:

The headset should now work with the Polycom phone.