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ProSys

Seamless Setup, Zero Hassle! Remote Installations Made Easy

We understand that the world of technology is evolving fast, and you want to offer your customers the latest solutions quickly and efficiently. That’s why we’re excited to introduce you to our Remote Installation Service, exclusively for you.

Our Remote Installation Service is available for 2N, 3CX, Algo, and Sangoma. Whether you’re dealing with door entry and access control, PA systems, PBX setups, or VoIP gateways we’ve got you covered. Our expert team is ready to assist you with seamless remote installations, ensuring your deployments are up and running in no time.

What Our Remote Installation Services Include:

Sangoma Gateway Installation:
Sangoma Gateways are renowned for their VoIP conversion capabilities. We can help you configure these gateways to match your customer’s specific requirements, minimising the risk of installation issues and expanding your product offerings.
2N® Door Entry & Access Control Setup:
Tap into the growing door entry and access control market with confidence. Our team can handle the setup and configuration of 2N® door entry and access control products, so they arrive on-site ready to work without complications.
Algo IP PA Systems:
As IP PA systems face upgrades due to the ISDN switch-off, we’re here to help. We’ll set up and configure Algo’s units to seamlessly integrate with new or existing systems, complete with pre-configured settings like ring groups and hunt group multicast.
3CX PBX Setup:
Starting from scratch with a 3CX PBX system? Let our experts guide you through the entire setup process, including SIP trunk configuration, phone setups, IVR, call queues, and more. We’ll also provide valuable insights on safeguarding your systems against potential threats.

Find out more

Tell us what you’d like to see!

We’re always open to feedback! If you have an idea as to how our systems could work better for you, let us know. We’re all ears. Simply email support@provu.co.uk to share your thoughts with us.

Simplify your installations and enhance your services. Get started with our Remote Installation Service and open up new possibilities for you and your customers. Simply call 01484 840048 or email contact@provu.co.uk to speak with a member of our team.

Streamline Your Success: Live ProSys Demos

Are you ready to elevate your reselling experience to new heights? Let us welcome you to the wonderful world of ProSys – our own cutting-edge online reseller portal designed exclusively to simplify your ordering and device management tasks! We invite you to join us on 26th October for a live demonstration of our portal when we’ll be sharing our top hints and tips as to how you can access an arsenal of tools and features to empower your Sales and Tech Teams.

Demo Details:

  • Date: October 26th
  • Session 1: Sales Features (11:00 AM – 11:40 AM)
  • Session 2: Technical Features (11:40 AM – 12:20 AM)

New to ProSys? No worries! Our interactive demo is tailored to both newcomers and seasoned users. You can choose to attend either or both sessions based on your interests and needs.

Session 1

Session 2
Sales Features – Hosted by our Senior Technical Sales Executive, Jason Pryke, this session will delve into ProSys’ sales-focused capabilities. You’ll discover how to streamline your ordering processes, access real-time stock information, and improve your overall efficiencies. Jason will guide you through our user-friendly ordering system, ensuring you can make the most of ProSys to enhance your sales operations. Technical Features – Led by our Senior Technical Support Engineer, Jordan Carr, this session will explore the technical side of ProSys. You’ll gain valuable insights into provisioning devices, managing your equipment efficiently, and ensuring seamless device deployment. Jordan will provide you with the knowledge and tools you need to master ProSys’ technical features and enhance your support capabilities.

Find Out More & Register

Don’t have a ProSys account yet but want to take full advantage of its features? Fret not!

Becoming a ProSys reseller is a breeze. Just click the link below to fill out a straightforward ProSys account request form. While we’re setting up and approving your FREE ProSys account, you can still sign up for these sessions and get a taste of all the exciting features that await you.

Sign up for a ProSys Account

Join us on October 26th and embark on a journey to maximise the benefits of ProSys for your business. Don’t miss this opportunity to harness the true potential of our portal. Secure your spot by registering for our free interactive demo today.

Win a Month of Free Shipping! Join Our ProSys Webinar

We’re thrilled to extend a personal invitation just for you to our upcoming webinar! It’s happening on 3rd of October 2023, and we can hardly contain our excitement. Why? Because we’ve been busy fine-tuning our in-house customer portal, ProSys. We’ve added some fantastic features that we’re eager to share with you. These updates have been driven by user requests, and we’re convinced that you’ll find them invaluable in streamlining your ordering process. Join us, and let’s explore how you can make the most out of ProSys together.

Here are five great reasons why you don’t want to miss this webinar:

1. Discover the Four Pillars of ProSys:
We’ll take a deep dive into ProSys’ heart and soul—the Four Pillars: Ordering, Provisioning, Integration, and Management. You’ll see how these pillars work together seamlessly to simplify device deployment, management and bring tremendous value to your operations.
2. Industry-Standard Portal Comparison:
Ever wondered how ProSys stacks up against the industry’s best? We’ve got you covered. You’ll get a firsthand look at why ProSys is the ultimate solution for making your ordering and provisioning processes a breeze. Discover how ProSys compares to other top portals and see how it can save you time and resources.
3. Guided Tour to Prosys Efficiency:
We want to show you all the goodies ProSys has to offer, from its user-friendly interface to its knack for streamlining your operations. Get ready to discover how ProSys can help you manage your devices like a pro, boost customer satisfaction, save you time and give your bottom line a welcome boost.
4. Roadmap Preview:
We’re pulling back the curtain on our ProSys roadmap. Brace yourself for a sneak peek at the exciting features and updates that are coming your way. Designed to take your device management to a whole new level.
5. Share Your Feedback and Win:
Your opinion truly matters to us! Learn how you can actively shape the future of ProSys by sharing your feedback and feature requests. Plus, by joining us for the webinar, you’ll be in the running for our special prize draw, with a chance to win free shipping for an entire month*!

Register today!

Don’t have a ProSys account yet but want to take full advantage of its features, fret not!

Becoming a ProSys reseller is a breeze. Just click the link below to fill out a straightforward ProSys account request form. While we’re setting up and approving your ProSys account, you can still sign up for the webinar and get a taste of all the exciting features that await you.

Sign up for a ProSys Account

We can’t wait to have you join us on 3rd of October 2023 for what promises to be an eye-opening journey through ProSys. See you there!

*Free delivery applies to UK mainland only. Minimum order value of £500 (exc VAT) per order, free delivery period will run from 4th October 2023 to 4th November 2023. Winner will be notified after the prizedraw which will take place after the webinar.

Marketing the Switch off? We’ve Done it For You!

Your business is ready for the impending ISDN switch off, but what about your customers? With the transition rapidly approaching, we want to ensure that you and your customers are fully informed and equipped to navigate this coming change. That’s why we have put together FREE marketing materials for you to use.

With the ISDN switch off right around the corner, it’s crucial that your customers are aware of this transition. Many may be unaware that this shift is even happening, or the different types of equipment it may affect; that’s why we stepped up to help. We have curated a set of free marketing materials to help you educate your customers and simultaneously enhance your business prospects.

With our exclusive marketing collateral, tailored to make the ISDN switch off understandable for your clients. We welcome you to download and use, or even adapt these resources, to raise awareness and maximise your opportunities.

Accessing these valuable materials is quick and easy. Simply log in to ProSys to gain entry to your complimentary collateral package. This can be found under the new ‘Marketing Dashboard’ at the bottom right of the ProSys homepage. This package includes white-label PDFs designed for various verticals, eye-catching social media banners, and an engaging video that simplifies the concept of the ISDN switch off.

Get started on ProSys

Watch our quick video on how to get access to your free marketing collateral

Let us help
You will need to edit the white-label documents to include your own contact information. If you have any trouble or are unable to edit these documents yourself. Please feel free to get in touch with us; we are more than happy to help.
Don’t have a ProSys Account? Sign up today!
Simply complete our short account request form to access your free ProSys account. Benefit from access to the free ISDN switch off material as well as a wealth of extra features including online ordering, device management* & more!

Register for ProSys

Should you have any questions or require assistance, please don’t hesitate to reach out to our dedicated team, simply call 01484 840048 or email contact@provu.co.uk.

*ProSys Management is available for a small monthly charge.

Add Provisioning URL to Technicolor Router

If you have recently adopted a Technicolor router on to Prosys then you will need to follow the below steps to get your router up and running on our provisioning server.

If you are adopting a DGA0122 then you will need to download this specific firmware version here.

Step 1:

Login to the web interface of your Technicolor router using the Engineer details below:

Username = engineer

Password = (Access key found on the back of the router)

If router model isn’t a DGA0122 then skip the next 2 steps and go to Step 4.

Step 2:

Once logged in go to System Info > Configuration tab > Local Upgrade > Choose File > Upgrade as shown below:

Step 3:

Once the upgrade has been completed you will need to factory reset the router by logging back in as engineer and going to > System Info > Configuration tab > and click Reset.

Step 4:

Time to put our provisioning URL into the router.

Once logged in as engineer go to CWMP, this will take you to the TR069 page.

In the ACS URL field enter your provisioning server URL and then click save and your done.

If you have any issues please either email support@provu.co.uk or call 01484840048 option 2 for support.

The Power of ProSys

You may have seen our reseller portal ProSys, but did you know it can do a lot more than just place orders and check stock? With a range of exceptional features and benefits, ProSys gives you access to a suite of tools tailored to streamline your operations and enhance your customer’s experience.

Explore the Remarkable Features and Benefits of ProSys:

Simplified Order Placement:
ProSys Ordering provides you with a swift and convenient method for placing orders directly onto the ProVu despatch system, which can be conveniently drop-shipped next-day directly to your customer. You can even add additions like branded despatch notes, marketing flyers and more. Enjoy a seamless ordering process, reduced shipping charges and no minimum order quantity, ensuring your orders are processed efficiently and with ease.
Seamless Deployment:
With Automatic Provisioning, you can set up personalised provisioning templates, and ship hardware directly to your customers. Upon connection, devices will work automatically straight out of the box. Say goodbye to complex setup processes and welcome a hassle-free experience for both you and your customers. We can even provision specific settings such as BLF keys for you, simplifying the process even further.
Complete Device Control:
By registering phones/routers to the ProSys provisioning platform, you unlock the power of ProSys Management. This tool enables your support staff to have a comprehensive view of your entire deployment of phones and routers. Enjoy features such as:
  • Monitoring deployed devices
  • Efficient search capabilities based on MAC address, extension numbers (phones), or PPP user details (routers)
  • Easy editing of settings, including SIP usernames, passwords, and basic configurations
  • Customisation of TR-069 enabled settings in deployed routers
  • Flexible configuration settings editing for deployed phones
  • Controlled firmware upgrades to ensure stability
  • Detailed device status and error logs
  • Maintaining a record of firmware updates

We can also adopt devices that have been purchased elsewhere. Simply submit an adoption request inside ProSys Management for it to be added to your management profile. Don’t have an account? Sign up today!

*router management currently available on DrayTek and Techicolor routers
Seamless Integration:
ProSys Integration tools empower you to sync vital information such as real-time pricing, stock availability, images, and datasheets for all the products we supply directly to your website or customer portal. Utilising our API tool enables your customers to place orders via your website, without the need for staff interaction and can be done outside of working hours. Seamlessly feeding into our system where we can drop-ship the order direct to the customer site.

Use one or all the tools ProSys offers at your leisure for whichever part of your business you need us, get started with ProSys today! With access to a range of tools and benefits including our new free marketing collateral, available exclusively to ProSys users.

Find out more about ProSys

Get started with ProSys
Eager to hear more?
Register today for our upcoming webinar on 3rd October when Senior Technical Sales Executive, Jason Pryke and Senior Technical Support Engineer, Jordan Carr will be sharing the key benefits and features of ProSys and giving you the latest updates which our development team have been hard at work to make your life just that little bit easier. We hope you can join us!

Find Out More & Register
Got an idea or can’t see the tool that you need?

We are continuously striving to enhance our services and ensure that you receive maximum benefits from ProSys. Please feel free to contact our team if you feel that there is something missing from ProSys that could help your business. We are open to your suggestions and ideas, be it a new tool or service that can bring more value to your business.

At ProVu, our mission is to provide you with tools that enhance your efficiency and customer satisfaction. Sign up for ProSys today or if you have any questions, please feel free to contact our dedicated team at 01484 840048 or email contact@provu.co.uk.

Have you thought about adoption?

Did you know that we can adopt your devices to integrate with our online partner portal, ProSys? This service is available across all major brands for just £5 per successful adoption! Whether you’ve inherited a number of devices from a recent acquisition or merger, or you have deployed devices which were purchased elsewhere. We can help you bring them all together in one place making the ongoing management a simple, pain free process.

This is something we have offered for a long time, but following a couple of recent updates we wanted to share some of the key benefits you could be missing out on.

Why do it yourself when for a small fee we can do it for you!

So, What are these Great New Features?

Glad you asked! To make your new customer onboarding a breeze we have added two additional features:

  • The removal of devices from other suppliers’ redirection accounts, saving you time and money as you don’t have to go between clients and suppliers.
  • For devices originally supplied by ProVu, we can request permission to unlock the device(s) on your behalf (subject to original supplier agreement).

How to Adopt with Ease

Take Control of Your Adopted Devices

Once the adoption is complete, ProSys Management customers are able to remotely view device data, edit device settings, including configuration of Busy Lamp config (BLF)* and perform tasks such as firmware upgrades anytime, anywhere. Contact us today to get started with your device adoptions.

Are you Making the Most of ProSys?

Enjoy everything ProSys can offer you and your business. From management to ordering and provisioning, we have something that can make your life that little bit easier.

Ordering
Get up to date pricing and stock availability in real time 24/7, as well as not having to wait for a sales team member to get back to you. Also benefit from reduced shipping charges and options to brand or white label despatch notes. We can even drop ship direct to your customers with next day delivery with no minimum order quantity.
Provisioning
Reduce the need for your engineers to manually set up devices with ProSys Provisioning. Many devices can be automatically provisioned directly from ProSys, reducing the risk of inputting errors and enabling you to get equipment to your customers faster.  What’s more, customers can receive the devices next day, ready to use straight out of the box.
Management
Reduce your support costs by using ProSys management tool. With access to all your devices in one place, you can see your list of deployed phones & routers as well as the ability to simply edit settings to specific devices. Which means no more site visits or complicated user walkthroughs to manually change device settings, resolving problems faster.
Integration
Automate your ordering processes by integrating your website, client portal or internal CRM with ProSys using our APIs. There’s no need to manually place orders, as these can be fed through directly from your systems, ready for next day delivery. We also give you access to product information, including pricing, availability and images, giving you everything you need to keep your webstore upto date.

Get the most from ProSys

Use one or all the tools ProSys offers at your leisure for whichever part of your business you need us, get started with ProSys today!

If you have any ideas on how to improve ProSys or any ideas that will make the platform more helpful to your needs, please feel free to get in touch. Our technical team are always open to new ideas.

Find out more about ProSys

Get started with ProSys

If you would like more information or would like to try ProSys Phone Management out for yourself please contact us on 01484 840048 or email contact@provu.co.uk

*BLF feature is only available for current models of Snom and Yealink handsets.

NEW BLF Configuration Now Available!

Have you ever wanted to remotely programme your phone’s function keys prior to them arriving on site?

We’re thrilled to share our latest system development with you! Introducing our new BLF configuration service, available exclusively on ProSys.

What does this mean for me?

In ProSys Management, you can now edit the function settings on any Snom or Yealink* phone. This new feature can be used to update busy lamp field settings with information such as extension numbers, contact names and/or areas within a business such as ‘reception’.

It’s as easy as 1, 2, 3

Getting started couldn’t be simpler! On the ProSys Management page, you can specify the settings for your device’s programmable function keys by simply filling in the relevant fields.

Once complete, click ‘Save configuration’ to apply your settings to the associated devices.

Whether you’re about to deploy a large number of phones or would like to remotely update the BLF keys of devices out in the field. Our new service could save you hours of manual work and the costs associated with carrying out site visits.

Try it out for yourself!

In order to access this new service, you will need to become a ProSys Management user. Along with BLF configuration, ProSys Management offers a range of additional features including:

  • The ability to view and monitor all deployed phones
  • Search for phones by MAC address or phone number
  • Edit settings eg. Change SIP username and passwords
  • Manage phone firmware upgrades in a controlled manner
  • Keep logs of phone status and errors
  • Maintain log of firmware updates

Get in touch today to set up a free trial of ProSys Management and discover the future of simplified hardware deployments.

Find out more

Already a ProSys Management user? BLF configuration should automatically show up on your account – What are you waiting for get started today!

Tell us what you’d like to see!

We’re always looking to develop our systems to best suit your needs. If you have any suggestions of how we can add further functionality to our BLF configuration or to any other element of our systems we welcome you to share your thoughts! Simply complete our online feedback form or email support@provu.co.uk.

 

*Additional brands will be added in due course.

Kickstart Your 2023 with Exclusive Fanvil Rebates & Offers

Big Discounts with Fanvil

We’ve teamed up with Fanvil to bring you a new range of offers and promotions to kick-start your 2023. Whatever your plans are for this year, we’re here to help make it your best yet!

In case you missed it, we now offer automatic provisioning across the majority of Fanvil devices. From now until the end of April, we’re offering some exclusive rebates when you purchase Fanvil devices with provisioning. That’s right, we’ll reward you for letting us do the hardwork!

Find out more

Reap the Rewards!

1.

 Simply place your order on ProSys, add the provisioning details to your preferred Fanvil device and we’ll give you 2% back for every £2,000.00* worth of orders you place between now and the 28th February 2023.

2.

 Need a little more time? From now until 31st April 2023, we’ll also give you money back on Fanvil devices purchased through ProSys with provisioning. The more you spend, the more you’ll save.

  • Spend £10,000 = 1% Rebate
  • Spend £20,000 = 2% Rebate
  • Spend £30,000 = 3% Rebate

Set up your Provisioning Template

Create a ProSys Account

Extended Offers!

We’re excited to reveal that Fanvil’s current offers will also be extended until 31st March 2023. Get your hands on the latest WiFi handset and bag yourself a bargain with the V6 Series offers.

Save a huge 33% off RRP on the LINKVIL W611W WiFi phone! Housed in a robust IP67 rated casing, this new cordless handset is ideal for those who wish to benefit from the flexibility of a wireless handset without the need for a base station.

Explore the W611W

Save BIG on the V65 and V67 IP phones! Buy 5 of the V65 phones and receive one for free, simply use the code: V65-5plus1 on ProSys to apply this offer to your orders. Or, for those looking for a more executive level device, we’re offering a 51% discount on the RRP of the V67. With no limits in place, bag yourself a bargain with this exclusive offer.

What’s more, these offers count towards your rebate too, it’s a win-win!

Explore the V65

Discover the V67

Whatever your requirements are in 2023, we’ve got your back. Get in touch today to discuss your projects. Call us on: 01484 840048 or email contact@provu.co.uk.

*Rebates will be paid at the end of the offer period. Only products with provisioning applied will be counted towards any rebates awarded.

**2% rebate on £2000 ends on 28th February 2023. Products purchased in this period will also be counted towards overall figure and are eligible to be used as part of April’s rebate offer.

***W611W and V6 Series offers are available until 31st March 2023 and do not have any quantity restrictions.

***Wi-Fi phone will need to be manually connected to WiFi before provisioning settings are applied.

Fanvil Provisioning? We’ve got your back!

Exciting news! Fanvil provisioning is now here! Available across a range of Fanvil devices. You can now benefit from our renowned zero-touch service all while using the same familiar interface of ProSys provisioning.

Enjoy the same secure service you’re used to across the majority of Fanvil devices. Whether you’re looking to cut costs and ship items direct to site, or perform bulk firmware upgrades from the comfort of your home office. We’ve got your back.

With our automatic provisioning service, you can ship items direct to your customers ready to plug & play. Once deployed, you can then remotely manage your devices, wherever you may be.

Set Up Your Fanvil Provisioning Template!

 

Supported Fanvil Devices


V62

  


V64

  


V65

  


V67
 


X210

  


X210i

  


X3SG

  


X3SP-V2

  


X3SW

  


X3U

  


X4U
 


X5U

  


X7

  


X7A

  


X7C

  


GA10

  


GA11

  


W611W

The Road Ahead

There’s no stopping us! We are working on extending our provisioning service to more Fanvil products. Next in line are the Intercoms and Hotel phones – watch this space for more information coming soon!

Create Your Own Customer Experience

Did you know we offer a range of personalised services to help you deliver the experience you desire? Find out more about how we can help you create a unique customer experience today.

Discover ProVu’s Bespoke Services