Browse Tag

ProSys

Personalise Your Business with ProVu

Have you thought about giving your customers’ orders a personal touch? We can help you do just that. Choose the service you need, and we’ll handle the rest. By dropshipping your orders directly to your customers, you’ll have more time to focus on what matters most. Plus, our comprehensive white-label services ensure that even the most complex installations are handled seamlessly.

White Label Services…

White Label Survey and Installation for 2N IP Access Control & IP Audio
We can arrange for a 2N or Algo installation specialist to survey your site, both in the UK and Overseas, recommend the best products, and oversee the installation while providing training to your onsite staff members. Pricing subject to installation requirements

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Handset Pairing & White Label Survey and Installation for DECT
Simplify your DECT installs with our handset pairing service. We’ll pre-pair your DECT handsets to the base station and assign extension numbers, ensuring a seamless process when your hardware arrives. Unsure of what you need? A DECT survey can ensure your solution works perfectly. Our team can visit the site, provide a list of recommended devices, and offer installation proposals to meet coverage requirements.

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Video Conferencing Solutions & White Label Installation
With the increasing demand for video and audio-conferencing solutions, it’s crucial to ensure your products meet user and environmental needs. From small huddle rooms to large boardrooms, our Sales and Technical Support Teams can help you create the perfect setup. We also offer pre-arranged remote installation support for onsite installations.

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… With a Personal Touch

Branded Despatch Notes
We can ship items straight to your customers with your very own branded despatch notes. This service is FREE, quick, and easy to set up. Just provide us with your logo, artwork, and any text you’d like to include, and we’ll take care of everything else.

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Marketing Inserts
Want to share a promotion or message with your customers? Add a personal touch to your orders by including your latest marketing flyers, stickers, or gifts in your parcels. Reach out to discuss your ideas.

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Device Branding
Take it a step further by adding your or your customers’ logos to the devices you order. We can arrange for items like phones and routers to be personalised with your logo, reinforcing your brand. Get in touch to find out more.

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Branded Packaging
Add some flair to your shipments with branded packaging. We can help you add your custom logo, artwork, and design to your packaging, including custom boxes, packing tape, and unit packaging sleeves. Talk to our team to learn more.

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SIM Fulfilment Services
Eliminate the stress of stock holding, admin, and fulfilment with our SIM fulfilment service. Personalse your SIM cards with your brand, and we’ll handle the rest.

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And Our Services Don’t Stop There…

Our Extensive Services
We offer a range of services designed to simplify your installation process and ongoing device management. From advanced replacements, to project design and remote installation support, whatever you need we’ve got your back. Discover how our services can add more value to your orders.

Discover more with ProVu Services

We’re here to help you and make your processes as easy as possible. If there’s a specific service you’d like to use or if you have any other ideas we could help with, please let us know.

New 3CX Proys update

You might have seen that we have been making some improvements to our partner portal, ProSys. Well, we have another exciting update to share with our 3CX resellers. We’ve designed a brand new 3CX dashboard streamlining the management and ordering of your 3CX keys.

What’s New with 3CX in ProSys?

Expiration Tracking:
To help you stay on top of things, your 3CX keys can now be listed in order of expiration date. Those due to expire within the next 90 days will appear at the top, ensuring you never miss a renewal.

One-Click Renewals:
Renewing your 3CX keys has never been simpler. Just select a key from the list due for renewal, hit the ‘Renew’ button this will automatically place your renewal in the basket, and we’ll handle the rest. It’s quick, easy, and hassle-free.

Key Builder Improvements:
We’ve streamlined the process of selecting and buying new 3CX keys. No more scrolling through look-a-like part codes. Our new key builder feature in ProSys allows you to pick the exact licence you need, automatically adding the part code to your basket for you.

Get started with ProSys

What’s Next?

We’re not stopping here! We are planning to add more features to enhance your 3CX key management. While we wait for further updates from 3CX, we promise to keep you informed and ensure your experience is as productive as possible.

Log in to ProSys to explore these new features. Make managing your 3CX keys a breeze, and as always, we’re here to support you every step of the way.

Got an idea or can’t see the tool that you need?We are continuously striving to enhance our services and ensure that you receive maximum benefits from ProSys. Please feel free to get in touch with us on 01484 840048 or email contact@provu.co.uk to speak with a member of our team. If you feel that there is something missing from ProSys that could help your business we want to know. We are open to your suggestions and ideas, be it a new tool or service that can bring more value to your business.

Here’s what new from ProSys in April

We’re thrilled to share some significant advancements we’ve made to our Partner Portal, ProSys. Designed to enhance your experience and streamline your processes even further, here’s a round up of our latest developments!

Here’s What’s New:

Enhanced TP-Link Provisioning:
Adding SIP accounts to your TP-Link VR1210v and VX230V routers is now a breeze. This update simplifies device setup and enables you to maximise the full potential of the built-in ATA features more efficiently. Configure settings such as SIP User, SIP Password, SIP Auth ID, SIP Proxy and SIP Proxy Port settings through ProSys or by API to provide a true plug-and-play experience.

Optimised Bria Licensing:
Managing your Counterpath Bria licenses has never been easier. With our latest enhancements, all active licenses are now visible within ProSys, making tracking and renewing licenses a smooth process.

Advanced BLF Functionality:
In addition to our BLF configuration service, we’ve introduced a new dropdown menu, allowing for the precise selection of BLF lines a device can support, making it even easier for you to identify the best use of our services.

Additional Tweaks for an Improved Experience:

  • We’ve reorganised the Device Management Tile on the ProSys dashboard, centralising options under the Device Management menu for a more intuitive navigation experience.
  • Acting on your valuable feedback, test orders will now only appear in test mode, minimising confusion and streamlining your workflow.
  • Gigaset Provisioning now offers Handset provisioning through anysettings section. As long as you know the base stations IPUI you can provision the connected handsets.

Use one or all the tools ProSys offers at your leisure. Whether you’re looking to automate your ordering processes, view live stock data or remotely manage your devices ProSys supports every area of your business. Get started with ProSys today to gain access to a range of tools and benefits including our new free marketing collateral!

Find out more about ProSys

Get started with ProSys
Got an idea or can’t see the tool that you need?

We are continuously striving to enhance our services and ensure that you receive maximum benefits from ProSys. Please feel free to contact our team if you feel that there is something missing from ProSys that could help your business. We are open to your suggestions and ideas, be it a new tool or service that can bring more value to your business.

Unlock Efficiency with ProSys

Have you discovered the power of our partner portal, ProSys? Tailor-made to cater to your unique needs ProSys opens up a world of innovative tools designed to streamline your operations. Embrace flexibility with our modular design—pick only the tools that you need, ensuring a custom fit for you and your business.


Simplify Ordering

  • Effortless Online Transactions: Easily place and pay for orders with a few clicks.
  • Be in the know: Real-time stock availability and order status information.
  • Branding on Your Terms: Ship products featuring your bespoke branding.
  • Precision and Efficiency: Minimise manual errors for a smoother operation.


Seamless Provisioning:

    • Deployment Perfection: Zero-touch provisioning of devices – plug and play.
    • Custom Configuration: Apply specific firmware and settings, tailoring devices to your preferences.
    • Direct Delivery: Despatch phones and routers straight to the site, ready for immediate use.


Unified Management:

    • All-in-One Platform: Manage a diverse range of devices across multiple platforms from a single hub.
    • Provision any setting: Including a new intuitive interface for the management of client Busy Lamp Field (BLF) keys.
    • Flexible Adoption: Seamlessly integrate devices purchased or hosted elsewhere and simplify the management of your deployed devices.


Effortless Integration:

    • Synchronise Systems: Merge your operations with ours through our API integration for a fluid ordering process.
    • Autonomous Operations: Handle orders, provisioning, and management without leaving your system.
    • Live Data: Automatically display up-to-date pricing and stock levels on your platform.

What’s New?

Stay ahead with our latest offerings, including:

ProSys is constantly evolving to bring you to the forefront of convenience and efficiency.

Embrace the power of ProSys and significantly reduce your operational costs and time investment in CPE management. Discover what ProSys can do for you. Get in touch today for a free demo or log in to ProSys to get started.

Get started

Got an idea or can’t see the tool that you need?

We are continuously striving to enhance our services and ensure that you receive maximum benefits from ProSys. Please feel free to contact our team if you feel that there is something missing from ProSys that could help your business. We are open to your suggestions and ideas, be it a new tool or service that can bring more value to your business.

Let us know

GigaSET & Go! New Provisioning Services Now Available

Wouldn’t it be nice if things just worked? Lucky for you, we’ve been working on just that. Introducing our latest Gigaset provisioning updates. Discover a world of simplified Gigaset deployments with ProVu.

What’s New?

1.

 Secure HTTPS Provisioning: We’ve extended the availabilty of our provisioning service to now include the N610IP, N670IP and N870IP.

2.

 Embrace the Change with the N610IP: As the replacement to the popular N510IP, we’ve made the transition even simpler for you.

3.

 Looking to extend existing solutions? You can now add additional replacement handsets to your deployed base stations through ProSys too*!

All of these enhanced features are now available at the same low prices as our existing services. For just a small investment, you can enjoy streamlined deployments saving you time and strengthening your customer’s experience.

Gigaset Provisioning Pricing:

  • Redirection: £1.00

    • Want to point devices directly to your own or a third-party provisioning server? We can do this for you with our redirection service.
  • Configuration: £1.50

    • Have a platform but unable to manage devices? Our configuration services allow you to remotely manage & edit device settings through our portal, ProSys.
  • Setup Charge**: £5.00 per base station

    • Save time & money with our Setup service; let us pre-pair your DECT handsets to your base station so they arrive on site, ready to plug & play.

Find Out More About Our Services

Share Your Thoughts!

We’re always working on our systems to deliver what you need. Whatever you’re looking for, we encourage you to share your ideas; we’re an accommodating bunch and we’ll always help where we can.

Share Your Thoughts!

 

The ProVu Team

 

*Requires a subscription to ProSys Device Management.

 

**Provisioning available on the N610IP, N670IP and N870IP DECT Base Stations and compatible handsets. Base Station Setup enables us to pair and allocate your handsets prior to shipping.

Seamless Setup, Zero Hassle! Remote Installations Made Easy

We understand that the world of technology is evolving fast, and you want to offer your customers the latest solutions quickly and efficiently. That’s why we’re excited to introduce you to our Remote Installation Service, exclusively for you.

Our Remote Installation Service is available for 2N, 3CX, Algo, and Sangoma. Whether you’re dealing with door entry and access control, PA systems, PBX setups, or VoIP gateways we’ve got you covered. Our expert team is ready to assist you with seamless remote installations, ensuring your deployments are up and running in no time.

What Our Remote Installation Services Include:

Sangoma Gateway Installation:
Sangoma Gateways are renowned for their VoIP conversion capabilities. We can help you configure these gateways to match your customer’s specific requirements, minimising the risk of installation issues and expanding your product offerings.
2N® Door Entry & Access Control Setup:
Tap into the growing door entry and access control market with confidence. Our team can handle the setup and configuration of 2N® door entry and access control products, so they arrive on-site ready to work without complications.
Algo IP PA Systems:
As IP PA systems face upgrades due to the ISDN switch-off, we’re here to help. We’ll set up and configure Algo’s units to seamlessly integrate with new or existing systems, complete with pre-configured settings like ring groups and hunt group multicast.
3CX PBX Setup:
Starting from scratch with a 3CX PBX system? Let our experts guide you through the entire setup process, including SIP trunk configuration, phone setups, IVR, call queues, and more. We’ll also provide valuable insights on safeguarding your systems against potential threats.

Find out more

Tell us what you’d like to see!

We’re always open to feedback! If you have an idea as to how our systems could work better for you, let us know. We’re all ears. Simply email support@provu.co.uk to share your thoughts with us.

Simplify your installations and enhance your services. Get started with our Remote Installation Service and open up new possibilities for you and your customers. Simply call 01484 840048 or email contact@provu.co.uk to speak with a member of our team.

Streamline Your Success: Live ProSys Demos

Are you ready to elevate your reselling experience to new heights? Let us welcome you to the wonderful world of ProSys – our own cutting-edge online reseller portal designed exclusively to simplify your ordering and device management tasks! We invite you to join us on 26th October for a live demonstration of our portal when we’ll be sharing our top hints and tips as to how you can access an arsenal of tools and features to empower your Sales and Tech Teams.

Demo Details:

  • Date: October 26th
  • Session 1: Sales Features (11:00 AM – 11:40 AM)
  • Session 2: Technical Features (11:40 AM – 12:20 AM)

New to ProSys? No worries! Our interactive demo is tailored to both newcomers and seasoned users. You can choose to attend either or both sessions based on your interests and needs.

Session 1

Session 2
Sales Features – Hosted by our Senior Technical Sales Executive, Jason Pryke, this session will delve into ProSys’ sales-focused capabilities. You’ll discover how to streamline your ordering processes, access real-time stock information, and improve your overall efficiencies. Jason will guide you through our user-friendly ordering system, ensuring you can make the most of ProSys to enhance your sales operations. Technical Features – Led by our Senior Technical Support Engineer, Jordan Carr, this session will explore the technical side of ProSys. You’ll gain valuable insights into provisioning devices, managing your equipment efficiently, and ensuring seamless device deployment. Jordan will provide you with the knowledge and tools you need to master ProSys’ technical features and enhance your support capabilities.

Find Out More & Register

Don’t have a ProSys account yet but want to take full advantage of its features? Fret not!

Becoming a ProSys reseller is a breeze. Just click the link below to fill out a straightforward ProSys account request form. While we’re setting up and approving your FREE ProSys account, you can still sign up for these sessions and get a taste of all the exciting features that await you.

Sign up for a ProSys Account

Join us on October 26th and embark on a journey to maximise the benefits of ProSys for your business. Don’t miss this opportunity to harness the true potential of our portal. Secure your spot by registering for our free interactive demo today.

Win a Month of Free Shipping! Join Our ProSys Webinar

We’re thrilled to extend a personal invitation just for you to our upcoming webinar! It’s happening on 3rd of October 2023, and we can hardly contain our excitement. Why? Because we’ve been busy fine-tuning our in-house customer portal, ProSys. We’ve added some fantastic features that we’re eager to share with you. These updates have been driven by user requests, and we’re convinced that you’ll find them invaluable in streamlining your ordering process. Join us, and let’s explore how you can make the most out of ProSys together.

Here are five great reasons why you don’t want to miss this webinar:

1. Discover the Four Pillars of ProSys:
We’ll take a deep dive into ProSys’ heart and soul—the Four Pillars: Ordering, Provisioning, Integration, and Management. You’ll see how these pillars work together seamlessly to simplify device deployment, management and bring tremendous value to your operations.
2. Industry-Standard Portal Comparison:
Ever wondered how ProSys stacks up against the industry’s best? We’ve got you covered. You’ll get a firsthand look at why ProSys is the ultimate solution for making your ordering and provisioning processes a breeze. Discover how ProSys compares to other top portals and see how it can save you time and resources.
3. Guided Tour to Prosys Efficiency:
We want to show you all the goodies ProSys has to offer, from its user-friendly interface to its knack for streamlining your operations. Get ready to discover how ProSys can help you manage your devices like a pro, boost customer satisfaction, save you time and give your bottom line a welcome boost.
4. Roadmap Preview:
We’re pulling back the curtain on our ProSys roadmap. Brace yourself for a sneak peek at the exciting features and updates that are coming your way. Designed to take your device management to a whole new level.
5. Share Your Feedback and Win:
Your opinion truly matters to us! Learn how you can actively shape the future of ProSys by sharing your feedback and feature requests. Plus, by joining us for the webinar, you’ll be in the running for our special prize draw, with a chance to win free shipping for an entire month*!

Register today!

Don’t have a ProSys account yet but want to take full advantage of its features, fret not!

Becoming a ProSys reseller is a breeze. Just click the link below to fill out a straightforward ProSys account request form. While we’re setting up and approving your ProSys account, you can still sign up for the webinar and get a taste of all the exciting features that await you.

Sign up for a ProSys Account

We can’t wait to have you join us on 3rd of October 2023 for what promises to be an eye-opening journey through ProSys. See you there!

*Free delivery applies to UK mainland only. Minimum order value of £500 (exc VAT) per order, free delivery period will run from 4th October 2023 to 4th November 2023. Winner will be notified after the prizedraw which will take place after the webinar.

Marketing the Switch off? We’ve Done it For You!

Your business is ready for the impending ISDN switch off, but what about your customers? With the transition rapidly approaching, we want to ensure that you and your customers are fully informed and equipped to navigate this coming change. That’s why we have put together FREE marketing materials for you to use.

With the ISDN switch off right around the corner, it’s crucial that your customers are aware of this transition. Many may be unaware that this shift is even happening, or the different types of equipment it may affect; that’s why we stepped up to help. We have curated a set of free marketing materials to help you educate your customers and simultaneously enhance your business prospects.

With our exclusive marketing collateral, tailored to make the ISDN switch off understandable for your clients. We welcome you to download and use, or even adapt these resources, to raise awareness and maximise your opportunities.

Accessing these valuable materials is quick and easy. Simply log in to ProSys to gain entry to your complimentary collateral package. This can be found under the new ‘Marketing Dashboard’ at the bottom right of the ProSys homepage. This package includes white-label PDFs designed for various verticals, eye-catching social media banners, and an engaging video that simplifies the concept of the ISDN switch off.

Get started on ProSys

Watch our quick video on how to get access to your free marketing collateral

Let us help
You will need to edit the white-label documents to include your own contact information. If you have any trouble or are unable to edit these documents yourself. Please feel free to get in touch with us; we are more than happy to help.
Don’t have a ProSys Account? Sign up today!
Simply complete our short account request form to access your free ProSys account. Benefit from access to the free ISDN switch off material as well as a wealth of extra features including online ordering, device management* & more!

Register for ProSys

Should you have any questions or require assistance, please don’t hesitate to reach out to our dedicated team, simply call 01484 840048 or email contact@provu.co.uk.

*ProSys Management is available for a small monthly charge.

Add Provisioning URL to Technicolor Router

If you have recently adopted a Technicolor router on to Prosys then you will need to follow the below steps to get your router up and running on our provisioning server.

If you are adopting a DGA0122 then you will need to download this specific firmware version here.

Step 1:

Login to the web interface of your Technicolor router using the Engineer details below:

Username = engineer

Password = (Access key found on the back of the router)

If router model isn’t a DGA0122 then skip the next 2 steps and go to Step 4.

Step 2:

Once logged in go to System Info > Configuration tab > Local Upgrade > Choose File > Upgrade as shown below:

Step 3:

Once the upgrade has been completed you will need to factory reset the router by logging back in as engineer and going to > System Info > Configuration tab > and click Reset.

Step 4:

Time to put our provisioning URL into the router.

Once logged in as engineer go to CWMP, this will take you to the TR069 page.

In the ACS URL field enter your provisioning server URL and then click save and your done.

If you have any issues please either email support@provu.co.uk or call 01484840048 option 2 for support.