Browse Tag

Provisioning

Elevate Your Networks: NEW TP-Link Devices & Provisioning

NEW TP-Link Devices & Provsioning now available from ProVu

Elevate your networks with our NEW TP-Link devices and provisioning service! Discover how we can enhance your offering with our latest updates.

Meet the Devices…

HC220 Access Point

HX220 Access Point

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Guarantee WiFi everywhere with the TP-Link HC220 and HX220 mesh WiFi extender access points. Simply pair with a compatible router to combat any potential WiFi blackspots.

  • VR120v-V2 + HC220
  • VX230v + HX220

With an in-built switch, these neat devices can also be a great solution to minimise unnecessary cabling for home workers. Simply connect computers or IP desk phones to the AP and say goodbye to the cable running up the stairs!


TP-Link VR120v-V2
A WiFi 5 compatible router, packed with powerful features suited to most ISP’s requirements. Compatible with ADSL/VDSL/SoGEA and FTTP connections, it has 1 FXS port, ideal for connecting an analogue handset.

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TP-Link VX230v

A WiFi 6 compatible router, ideal for those looking for a device capable for handling faster WiFi speeds. It’s a great option for users who may be utilising streaming services. With support for FTTP, FTTC and SoGEA lines, this device also features 1 FXS port for the connection of an analogue handset.

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Openreach-MCT Approved

And it gets better! These routers are Openreach-MCT approved giving you peace of mind that they meet the specific standards and comply with Openreach’s requirements.

Plug & Play Devices Now Available!

Our team have been hard at work developing our servers to support TP-Link provisioning. We’re excited to share this service is now available on both the VR120v-V2 and VX230v routers. Simplify your deployments. For just £6.00 per device, we can provision your devices to work out-of-the-box. Whether you’re looking to configure a VDSL or FTTP connection, we can help.

Contact us today to set up your provisioning template so it’s ready to apply to your selected orders going forward.

Let us simplify your deployments today. Call us on 01484 840048 or email contact@provu.co.uk to speak with one of our experts about your networking requirements.

Add Provisioning URL to Technicolor Router

If you have recently adopted a Technicolor router on to Prosys then you will need to follow the below steps to get your router up and running on our provisioning server.

If you are adopting a DGA0122 then you will need to download this specific firmware version here.

Step 1:

Login to the web interface of your Technicolor router using the Engineer details below:

Username = engineer

Password = (Access key found on the back of the router)

If router model isn’t a DGA0122 then skip the next 2 steps and go to Step 4.

Step 2:

Once logged in go to System Info > Configuration tab > Local Upgrade > Choose File > Upgrade as shown below:

Step 3:

Once the upgrade has been completed you will need to factory reset the router by logging back in as engineer and going to > System Info > Configuration tab > and click Reset.

Step 4:

Time to put our provisioning URL into the router.

Once logged in as engineer go to CWMP, this will take you to the TR069 page.

In the ACS URL field enter your provisioning server URL and then click save and your done.

If you have any issues please either email support@provu.co.uk or call 01484840048 option 2 for support.

Kickstart Your 2023 with Exclusive Fanvil Rebates & Offers

Big Discounts with Fanvil

We’ve teamed up with Fanvil to bring you a new range of offers and promotions to kick-start your 2023. Whatever your plans are for this year, we’re here to help make it your best yet!

In case you missed it, we now offer automatic provisioning across the majority of Fanvil devices. From now until the end of April, we’re offering some exclusive rebates when you purchase Fanvil devices with provisioning. That’s right, we’ll reward you for letting us do the hardwork!

Find out more

Reap the Rewards!

1.

Simply place your order on ProSys, add the provisioning details to your preferred Fanvil device and we’ll give you 2% back for every £2,000.00* worth of orders you place between now and the 28th February 2023.

2.

Need a little more time? From now until 31st April 2023, we’ll also give you money back on Fanvil devices purchased through ProSys with provisioning. The more you spend, the more you’ll save.

  • Spend £10,000 = 1% Rebate
  • Spend £20,000 = 2% Rebate
  • Spend £30,000 = 3% Rebate

Set up your Provisioning Template

Create a ProSys Account


Extended Offers!

We’re excited to reveal that Fanvil’s current offers will also be extended until 31st March 2023. Get your hands on the latest WiFi handset and bag yourself a bargain with the V6 Series offers.

Save a huge 33% off RRP on the LINKVIL W611W WiFi phone! Housed in a robust IP67 rated casing, this new cordless handset is ideal for those who wish to benefit from the flexibility of a wireless handset without the need for a base station.

Explore the W611W


Save BIG on the V65 and V67 IP phones! Buy 5 of the V65 phones and receive one for free, simply use the code: V65-5plus1 on ProSys to apply this offer to your orders. Or, for those looking for a more executive level device, we’re offering a 51% discount on the RRP of the V67. With no limits in place, bag yourself a bargain with this exclusive offer.

What’s more, these offers count towards your rebate too, it’s a win-win!

Explore the V65

Discover the V67

Whatever your requirements are in 2023, we’ve got your back. Get in touch today to discuss your projects. Call us on: 01484 840048 or email contact@provu.co.uk.

*Rebates will be paid at the end of the offer period. Only products with provisioning applied will be counted towards any rebates awarded.

**2% rebate on £2000 ends on 28th February 2023. Products purchased in this period will also be counted towards overall figure and are eligible to be used as part of April’s rebate offer.

***W611W and V6 Series offers are available until 31st March 2023 and do not have any quantity restrictions.

***Wi-Fi phone will need to be manually connected to WiFi before provisioning settings are applied.

Fanvil Provisioning? We’ve got your back!

Exciting news! Fanvil provisioning is now here! Available across a range of Fanvil devices. You can now benefit from our renowned zero-touch service all while using the same familiar interface of ProSys provisioning.

Enjoy the same secure service you’re used to across the majority of Fanvil devices. Whether you’re looking to cut costs and ship items direct to site, or perform bulk firmware upgrades from the comfort of your home office. We’ve got your back.

With our automatic provisioning service, you can ship items direct to your customers ready to plug & play. Once deployed, you can then remotely manage your devices, wherever you may be.

Set Up Your Fanvil Provisioning Template!

 


Supported Fanvil Devices


V62

 


V64

 


V65

 


V67

 


X210

 


X210i

 


X3SG

 


X3SP-V2

 


X3SW

 


X3U

 


X4U

 


X5U

 


X7

 


X7A

 


X7C

 


GA10

 


GA11

 


W611W

The Road Ahead

There’s no stopping us! We are working on extending our provisioning service to more Fanvil products. Next in line are the Intercoms and Hotel phones – watch this space for more information coming soon!

Create Your Own Customer Experience

Did you know we offer a range of personalised services to help you deliver the experience you desire? Find out more about how we can help you create a unique customer experience today.

Discover ProVu’s Bespoke Services

The 4 Tools of ProSys

The 4 Tools of ProSys

ProSys is made up of 4 distinct tools which have been refined to make the delivery of Customer-premises equipment (CPE) simple; saving you time and money.

Ordering, Provisioning, Management and Integration are the four tools that make up ProSys. With flexibility in mind, ProSys allows you to pick and choose which features your business needs. With no start up or commitment costs, ProSys offers you the choice of which tools are right for you.

Growing year on year and strength to strength, ProSys has seen more businesses integrating it as a key component of their ordering process. Don’t just take our word for it though, take a look at how ProSys users did in 2020.

The 4 Tools

Ordering

Product ordering and selection is effortless with a simple search feature, allowing you to quickly find the products you need and see real-time pricing & availability for each product. ProSys is also able to automatically calculate the appropriate carriage to your chosen address as you build your order.

Even better, ProSys gives you the option to directly drop-ship your orders straight to your customers’ site along with your personalised branded despatch note, where you can include your own company logo and contact details. This means you don’t need a warehouse to house products making life a little bit easier for your business.

Through ProSys Ordering you have access to multiple delivery options from DPD, APC and more, including priority timed service options. Allowing ProSys to offer you a service for every eventuality.

Provisioning

Developed in house the ProSys provisioning platform is an award winning system that works across leading SIP hosted telephony platforms as well as leading brands of IP phones and routers. Allowing you to automatically provision your ordered devices with custom settings and ship them directly to customers. This zero-touch service allows out-of-the-box connectivity, simply power up and connect to the internet, with no manual set-up. ProSys adopts secure client certification methods of provisioning, ensuring the highest level of security for your provisioned devices.

Our support team will work with you to create your customised provisioning templates with all the standard provisioning settings you require for your customers hardware.

For our resellers who already have access to a 3rd Party provisioning platform we are able to simply provision the provisioning server URL on to your devices, so that when they are plugged in for the first time, they are redirected to get all the settings required.

By eliminating the need for manual set ups, ProSys saves you unnecessary set up costs, as well as reducing customer support times. With next day delivery as standard, you and your customers can enjoy the very best, hassle-free experience.

Management

Once devices have been provisioned with ProSys you are able to manage their settings remotely via the management tool. Giving your support staff the ability to view and manage your entire deployment of phones and routers as well as access information such as:

  • View and monitor all deployed phones & routers
  • Search for phones by MAC address or phone number
  • Edit settings eg. change SIP username and passwords
  • Manage phone & router firmware upgrades in a controlled manner
  • Keep logs of phone & router status and errors
  • Maintain log of firmware updates

ProSys also allows you to adopt phones that have been purchased elsewhere. With simple and easy adoption process, we are able to add your existing devices on to the provisioning platform, allowing you to see and manage all your deployed devices in one place.

Integration

With ProSys APIs and integration tools you are able to get information including; real-time pricing, stock availability, images and data sheets for all of the products we supply and display them on your own website or customer portal.

Using our ordering API, the orders your customers and staff place via your website can be fed directly into ProSys, saving you valuable time and reduces the chance of errors.

You will require a programmer to set up the API integration, however we will be on hand to answer any questions and to help with the testing processes.

Get started with ProSys and the 4 tools today and enjoy the benefits!

You are able to request as many ProSys logins you require for your staff and also able to set access permission to those account. Allowing you to restrict accounts to certain information and features. Get started with ProSys today!

Want more info, get in touch

How to Resolve Yealink RPSing

If you have recently factory reset a Yealink handset then you may see the following notifications on your devices screen. ‘input sn‘ on the first line (top left of the screen) or ‘RPSing’ on the account information on the web interface.

Yealink RPSing

In this blog, we will take you through a few short steps you can take to solve this issue and have your phones back up and running as soon as possible.

Step 1:

Click on the function key where ‘input sn‘ is located. You should then be presented with the following page:

Enter the last 5 digits of the serial number (Not the MAC address)

You get x5 attempts at entering the correct SN, if you enter the incorrect serial number you will get the following message:

Step 2:

Once you have entered the last 5 digits of the serial number the phone should then reset and boot up as normal.

Entering the serial number bounds the phone onto the Yealink RPS account.

If you run into any issues or would like more Yealink technical advice, please contact support@provu.co.uk or call 01484 840048 option 2.

WFH Solutions Up & Running in no time

Following the Prime Minister’s broadcast yesterday evening we know there will be an unparalleled demand for work from home solutions. We take our role as a distributor very seriously and would like to reassure our partners that our warehouse is continuing to operate as normal.

To help maintain efficiency in the workplace, we have a number of solutions to enable your employees and customers to be up and running as soon as possible. Regardless of your order size, whether it’s for 15 or 100 items, we can split the order and ship to as many addresses as you may need.

CounterPath

For an instant solution, CounterPath can be sent ready to download and use automatically. With all user settings already provisioned, users can immediately access call, video and collaboration features on their mobiles, computers and laptops.

Explore CounterPath

Provisioned Hardware

Hardware such as IP desk phones and routers can be shipped direct to home workers’ addresses provisioned and ready to plug and play. These devices can then be remotely managed through our online portal, ProSys.

Find out more about Plug & Play

Additional Work from Home Essentials:

Headsets

Personal Speakers

4G Routers

Contact our specialists today

Plug & Play DrayTek Routers

Did you know you can now purchase the entire range of DrayTek Routers from ProVu? With a range of services specifically developed to simplify the delivery and ongoing management of routers, you couldn’t be in better hands when it comes to your router deployments.


Key Benefits include:

Ship routers ready to plug & play with our TR-069 router provisioning
Remotely manage your router deployment through ProSys for FREE*
Save yourself valuable time & money with online access to the full list of available router settings through ProSys
Reduce delivery time – we can ship your orders direct to your customers with your branding

Find out more about Plug & Play Routers

NFR Offer – Try out Router Provisioning & Management for FREE!

Why not try out our router provisioning and management services? We’re offering you the opportunity to experience our services for yourself at a special NFR price, simply get in touch to place your order and we’ll provision, manage and train you on how to use these tools for free**!

*Free router management available for one year per provisioned router. Router provisioning costs £4.00 per router and must be applied at point of ordering.

**NFR offer available on selected DrayTek Routers, offer is limited to one per company and is available to companies who have not yet purchased a router with provisioning.

Plug & Play Routers from ProVu

Ship routers ready to plug & play with ProVu!

Thanks to our TR-069 Router Provisioning & Management you can save time and money by shipping routers direct to your customers ready to work automatically out-of-the-box!


How it works…

Key Benefits Include:

Save time & money by removing the need for an engineer to configure routers on site.
Remotely edit device settings at a time that is convenient for you and your customers.
Avoid additional shipping charges by having items delivered direct to site ready to work out-of-the-box.

Try it out for FREE!

Try our Router Provisioning and Management for free on your first provisioned router. We’ll work with you to create your own personalised provisioning template free of charge and have you up and running in no time. You’ll then have the flexibility to apply your template to router orders as and when you like. Call us on 01484 840048 or email contact@provu.co.uk to get started.

Find out more about Plug & Play Routers

Adding IP Phone configuration details to orders

Our ProSys provisioning service enables resellers to add device-specific configuration settings while placing orders, offering a true plug-and-play service for their end-users.

As part of our continued drive to improve our online reseller portal, ProSys, we have recently made improvements to the user interface to enhance the user experience – now making it easier than ever to add device configuration details in ProSys.

How to add IP Phone configuration details in ProSys

1) The first step is to add the product to your basket. There are a couple of ways to add hardware to your basket:

You can go to the ‘Price List and stock information’ page, find the product you want to add and click on the button to add it to your basket. This will take you to the order page.

Or you can go straight to the ordering page using the button on the ProSys home page.

In the order form start typing the name of the product in the ‘Choose Product’ text box,  for example ‘Snom D715’. As soon as you start typing, the search results will start displaying a list of products with the nearest match. Simply click on the correct product you want to order to add it to the basket.

3) When you have your items in the basket, click on the button to take you to the configuration settings page.

4) On the configuration page, you will see fields like SIPUser, SIPPass and option to add up to 2 accounts to each phone. The majority of installations will only require Account A fields to be completed, but you can add a 2nd SIP account to the device if needed.

Before adding any details, please make sure you familiarise yourself with the terms on the configuration page. Find below a table which explains each setting and what should be added.

Label Setting meaning
SIPUser Extension number
SIPPass Extension password
SIPProxy Registration/Proxy server URL/IP
outboundProxy Outbound proxy (if any)
SIPPort Phone local SIP listening port
SIPDisplay Display name to appear on the phone screen
SIPIdle Idle screen name
setting_server URL/IP address to redirect the phone to another configuration server

For the majority of installations, you can safely ignore SIPPort and setting_server fields, if in doubt please get in touch.

We can also work with you to create custom configuration templates which can contain common settings such as country tones, dial plan, time server and language etc, these details can be applied to all your devices. Please speak to our sales team if you would like more information.

Tell us what you think
We’d love your feedback! Feedback helps us to make our systems even better for you and we would be very grateful for any comments, problems and suggestions you have on how we could improve ProSys in the future to best suit your needs. Login and send us your feedback or give us a call.

If you do not have a login or have forgotten your password you are able to request a new one here.

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