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Industry Insights

ProVu joins the Panel of Comms Business Live

Before Christmas our very own MD, Darren Garland joined the Comms Business Live panel to talk all things digital. Focusing on Distributors’ vision of a digital future, the episode of #DisruptiveLive looked at how the partner channel will need to evolve to remain relevant – take a look at the recording below to see what Darren had to say.

Comms Vision 2017

We recently sponsored the annual Comms Vision Conference in Gleneagles. Established in 2006, Comms Vision is one of the leading destinations for the UK’s major Channel Partners. It prides itself on providing a challenging and thought-provoking environment, helping industry professionals define future strategies, new technologies and opportunities.

2017 marked ProVu’s sponsor debut and it most certainly did not disappoint! Our Managing Director, Darren and Sales Director, Craig thoroughly enjoyed the conference with lots of interesting seminars, meetings and even some Golf and Clay Pigeon Shooting along the way. We look forward to returning again next year and would like to say thank you to the Comms Dealer team for putting on such a fantastic event!

Here’s a short video of Darren talking about ProVu to Professional TV journalist, Bridgid Nzekwu at the event.

Why choose Sennheiser?

1) Quality design
For more than 70 years Sennheiser has been producing the highest quality products across all areas of sound recording, transmission and reproduction. This expertise has enabled them to create a wide range of high quality business headsets all of which are designed with the following features in mind:
1: Sound quality
2: Quality build & design
3: User focus (designed for long use and comfort with hearing protection etc)

2) Channel focused
Sennheiser’s route to market is via the Channel, which means pricing remains competitive. Products aren’t sold on websites like eBay or Amazon where for other brands pricing is often much lower than the RRP and makes it difficult for value added resellers to compete with pricing.

3) Reduced competition
Where other headset brands are sold through lots of resellers, Sennheiser has a more selective approach. Through their partner programme, Sennheiser ensure their resellers are knowledgeable and are able to support their products, this allows resellers to supply a more unique and premium product range to the market.

4) Robust and reliable
The exceptional build quality offers the lowest failure ratio among all the headset brands with less than 1% return rate, helping to maintain customer satisfaction.

5) Best-in-class warranty
Sennheiser’s return policy is also best-in-class, all products come with a 2 years (or 3 with the Century series) warranty with 24 hour replacement. The replacement units are brand new and come with the full warranty! Simply raise an RMA and we will sort out the rest.

6 Facts about ProSys Provisioning

ITSPA recently published a revised version of their recommendations for provisioning security – having been offering our own provisioning service for over 13 years, this is something we know a lot about. In-fact we often work with many of the world’s leading manufacturers and industry regulators to ensure their hardware provisioning capabilities are meeting industry standards and provide a secure provisioning method. But what makes our provisioning different from the rest – here’s 6 facts about ProSys Provisioning.

1. Our provisioning platform is not limited to select vendors or devices, we can provision an array of hardware from a variety of manufacturers – see our full list of provisionable devices here.

2. Our provisioning platform is developed in-house by our development team, they’re experts in the field of secure automatic provisioning.

3. Where possible, we use the recommended protocol, ‘HTTPS with factory installed client certificates’ as outlined in ITSPA’s latest guidelines and we have been doing so for years!

4. We make provisioning simple – our pricing structure is based on your requirements per device, meaning you only pay for what you need.

5. Providing it’s compatible, our provisioning server will accept adoptions, so if you have hardware deployed and registered to another server, we can help you to move it over to ours.

6. Post deployment, you can utilise our Management tool to take care of your provisioned items from the comfort of your own desk – read more about ProSys Management here.

Zero-touch provisioning offers many benefits to ITSP and reseller partners. With just a few details, we can ship hardware direct to your end-user customer ready to work out-of-the-box for next day delivery – saving you both time and money. More details on our provisioning services can be seen here. To see ITSPA’s revised guidelines, download ‘Recommendations for Device Provisioning Security (Version 2)’.

ITSPA updated recommendations for provisioning security

 

 

ITSPA has recently released a new guidance paper surrounding remote provisioning of phones and other SIP devices. This new document shares best common practices among ITSPA members to help ensure their provisioning infrastructure is secure.

ITSPA Chair Eli Katz stated

This is an excellent update to the existing guidance and should be considered a starting point rather than a complete solution. This is just a part of ITSPA’s ongoing work in tackling cyber-crime and fraud as well as driving up best practice within the membership. We must ensure the industry is one step ahead in the security battle.

Download: Recommendations for Device Provisioning Security (Version 2)

For a list of ITSPA Best Current Practice (BCP) documents visit: http://www.itspa.org.uk/members/best-practice-documents/

ProVu Sponsor Channel Leaders Conference

We’re proud to be sponsoring the Channel’s newest event! Join us in London on Tuesday 25th April for the first ever Channel Leaders Conference.

What is Channel Leaders?

Aimed at ICT Reseller Businesses, Channel Leaders is designed to combine practical knowledge with forward thinking strategic advice and discussion on how Channels can remain relevant to their customers both in the short term and in the future.

Throughout the day, you will have the opportunity to attend seminars and panel discussions from respected analysts and commentators – it’s a great opportunity to hear from Channel Leaders!

How can I attend?

Tickets are available through the Channel Leaders website. To save 50% simply get in touch and we will provide you with our exclusive discount code. But hurry, tickets are selling fast!

ITSPA Recommendations for secure deployment of an IP-PBX

 

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ITSPA has recently launched a new best practice paper ‘Recommendations for secure deployment of an IP-PBX’ (Version 3). This new document outlines configuration measures that should be implemented on an IP-PBX installed in a customer’s premises as well as the support that service providers can give to assist in the identification and avoidance of attacks.

The update forms part of ITSPA’s Best Current Practice (BCP) documents. This document follows an in-depth collaboration with members, including a range of service providers, security experts and vendors and forms part of ITSPA’s stream of work to ensure that the industry follow best practice to tackle telecommunications fraud.

For a list of ITSPA Best Current Practice (BCP) documents visit: http://www.itspa.org.uk/members/best-practice-documents/

Snom BBC News story

A story was published on the BBC News website today regarding a vulnerability in snom phones that could allow someone to eavesdrop on you.

http://www.bbc.co.uk/news/technology-35579273

If you read this story earlier today, you should re-read it as it has been substantially edited in the last hour or so.

I would just like to reassure customers that this is not news to either ourselves or snom. It is just a case of setting decent passwords on the phone and using up to date firmware. Devices must be set up correctly to operate in a secure fashion, snom phones actually do more to remind you to do this than any other phone – they have messages on the LCD screens and web interfaces.

Also, ProVu advise customers on security best-practices and we can provision a sensible set of default settings to your IP phones.

Snom publish a best-practices guide here:

http://wiki.snom.com/FAQ/How_do_I_secure_my_phone

The gist of this is to use recent firmware, set a strong HTTP password and leave hidden-tags turned on.

This advice pretty much fits with any SIP phone (indeed, any device you connect to your network).

It’s a shame snom have been singled out here because they do more than many to secure their phones.

Paul.

No snom devices affected by Heartbleed!

Notice supplied by snom UK on 23rd April. The snom development team gives the all-clear: Neither snom 3xx series, snom 7xx series nor snom 8xx devices are vulnerable to the security breach in OpenSSL!

The Heartbleed Bug is a serious vulnerability in the popular OpenSSL cryptographic software library. This weakness allows stealing the information protected, under normal conditions, by the SSL/TLS encryption used to secure the Internet. SSL/TLS provides communication security and privacy over the Internet for applications such as web, email, instant messaging (IM) and some virtual private networks (VPNs).

The Heartbleed bug allows anyone on the Internet to read the memory of the systems protected by the vulnerable versions of the OpenSSL software. This compromises the secret keys used to identify the service providers and to encrypt the traffic, the names and passwords of the users and the actual content. This allows attackers to eavesdrop on communications, steal data directly from the services and users and to impersonate services and users.

snom UK

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