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Yealink

Save on Yealink’s New Multi-Cell System

Have you experienced Yealink’s new W80 multi-cell DECT Solution? We’ve teamed up with Yealink to bring you a significantly reduced NFR offer, enabling you to test this new solution for yourself.

Consisting of a DECT manager and 2 x DECT base station, our NFR offer is available until 30/06/2020. Get in touch to find out more.

Order your NFR Bundle

Ideal for areas such as factories, warehouses and offices, the W80 solution provides extreme scalability with the ability to expand systems for support of up to 30 base stations, 100 handsets and 100 simultaneous calls. Pair the W80 with one of two compatible handsets for seamless roaming and handover of calls:

W53H

  • 1.8″ colour display with an intuitive user interface
  • Up to 200 hours standby time
  • Support for up to 2 simultaneous calls per handset
  • Up to 18 hours talk time

W56H

  • 2.4″ colour display with an intuitive user interface
  • Up to 400 hours standby time
  • Support for up to 2 simultaneous calls per handset
  • Up to 30 hours talk time

Find out what the W80 can do for you

NEW! Introducing Yealink’s UH36 USB Headset

Yealink UH36 Headset Launch

We’re delighted to announce the arrival of the new Yealink UH36 USB wired headset. Available in monaural or binaural variants, this new headset offers a great device for workers using UC solutions and IP phones both at home and in the office.

Yealink UH36 - Binaural Headset

  • Microsoft Teams Compliant
  • USB & 3.5mm jack connectivity
  • Compatible with Yealink IP phones, PCs, Laptops, Tablets & Smart Phones
  • High quality headset with HD voice/wideband audio

Find out more

Order Now

Now in stock and available for fast delivery direct to site, simply visit ProSys to place your order. If you do not have access to ProSys and would like to set up an account simply complete our ProSys registration form.

NEW Yealink Project Pricing Support

Yealink - COVID-19 Project Pricing Support

As the effects of COVID-19 have been and continue to be felt around the world, Yealink would like to show their support by offering up to 8% discount on registered projects. All projects with 50+ devices are eligible to a discount between 1 – 5%*.

In appreciation for our exceptional key workers, projects involving essential sectors are also eligible to receive an additional 3% discount.

Sectors Eligible for Additional Discounts include:

  • Health & Social Care
  • Government
  • Food & Medical Manufacturers
  • Logistics
  • Charities & NGO’s
  • Emergency Services
  • Education

If you feel your customers’ site is considered an essential sector, but is not listed above please let us know.

Call our sales team on 01484 840048 or email contact@provu.co.uk to register your project and access Yealink pricing support.

Explore the Yealink Range

Register your Project

*Additional 1% discount available to all orders including devices from Yealink’s T5 series. Discounts available until the end of 2020, additional 3% discount for essential sectors valid until the end of June 2020.

Making isolation not feel so isolated

With remote working comes a certain solitude, while the world is more connected than ever we still crave human interaction. With Video IP phones from the likes of Yealink, Polycom, Panasonic and Cisco, you are able to offer your clients a complete solution to better stay in contact with their workers. Making isolation not feel so isolated.

Discover IP Video Phones with ProVu

Find out more

Yealink VP59 Video Desk Phone
Completing the recently launched T5 series, the VP59 is Yealink’s flagship smart video phone. Operating on the Android 7.1 system, the VP59 provides cutting-edge capabilities at an affordable price point*.

Tell me more

Yealink T58V
A simple to use smart media phone that provides an enriched HD audio and video calling experience for business professionals. Featuring a large 7″ adjustable colour touch screen communicating with your team couldn’t be easier.

Tell me more

Cisco 8845 Multi platform
Featuring a large 5″ high resolution colour display, as well as wideband audio for crystal clear voice communications. The 8845 features a 720p HD video camera for two-way video calling.

Explore our entire range

*The VP59 also comes as a native teams device, contact a member of the ProVu team to find out more.

Remote Working? Try Teams

Over the past few weeks with remote working being at the fore front of most companies minds, Teams devices offer a solution to the growing challenge that companies will face in the coming months. The ability to have staff remotely work from anywhere and still contribute to the day to day running of the business, will soon be a must-have.

Keep connected

With Microsoft Teams, users are able to keep in contact with all of their team members via a virtual work space, and instantly go from a group chat to a video conference with the touch of a button. Making communication easy and accessible for everyone, whether that be 10 or 10,000 with Microsoft Teams they can all meet in one place. For an even simpler solution, Yealink‘s T series with integrated touchscreen can help to keep your team connected.

T55A-TEAMS

  • 4.3″ colour touch screen
  • Supports Office 365 and based on Android OS
  • Microsoft Teams-tailored user interface
  • Enables users to join Skype for Business directly

T58A-TEAMS

  • 7″ colour touch screen
  • Built-in Bluetooth for headsets and mobile pairing
  • Operates on Android OS
  • Video phone ready with the option to connect the CAM50 HD video camera

VP59-TEAMS

  • 7″ colour touch screen
  • Built-in Bluetooth for headsets and mobile pairing
  • Operates on Android OS
  • Yealink’s Flagship Video Phone

 

Unique to you

With Teams you can access, share and edit Microsoft Office files in real time all from your device. Allowing for advanced collaboration between your team from anywhere. You even have the option to add Microsoft and third-party apps & services to build a custom interface unique to the user.

Clear and reliable audio

What better way to discuss business than with clear and reliable audio. Many of EPOS | Sennheiser‘s headset and personal speakers are Teams compatible, helping to create the perfect solution.

Circle series

  • Choose between monaural and binaural wearing styles
  • Voice Clarity for wideband audio with Noise-cancelling microphone
  • ActiveGard┬« technology for hearing protection against acoustic shock
  • Two years manufacturers warranty

PRESENCE

  • Choice of three wearing styles
  • Bluetooth┬« Version 4.0 and Multi device connectivity
  • Voice Clarity for wideband audio
  • Extended battery life with up to 8 hours talk time
  • Two years manufacturers warranty

DW Series

  • Wide choice of wearing styles with extra soft ear pad(s)
  • Wireless DECT connectivity
    up to 180m (55m in typical office)
  • Dual connectivity for connection to desk and softphones
  • Two years manufacturers warranty

For assistance with equipping your Microsoft Teams solutions contact our specialists today.

Contact our specialists today!

A Great Headset Alternative….

Speakerphones, a great alternative to a headset

Over the past couple of weeks we have seen an unprecedented demand for headsets, but did you know personal speakerphones make a great alternative for those looking to maintain optimum call quality from home.

Speakerphones can be easily connected to other devices such as mobiles, laptops and computers via USB, Bluetooth and/or 3.5mm jack connection* for an outstanding communication experience for all parties.
Compact & portable – Supplied with a handy carry case, speakerphones can be easily transported/stored and require minimal desk space.
Long talk time – With a battery life of 10 hours+ our speakerphone range will see users through the working day and beyond.

Discover ProVu’s Speakerphone Range

Konftel Ego


Sennheiser Speakerphone

Yealink CP700

Our expert team are on hand to support the delivery of your solutions and can drop ship items direct to your customers’ or employees’ address on a next day service. Get in touch today to discuss your requirements.

*3.5mm jack connection only available on selected Sennheiser | EPOS Speakerphones.

6 Essentials for Remote Working

With an estimated 20 million people in the UK set to be working from home, we are here to support you in ensuring these workers are set up as soon as possible. Together with the resilient cloud solutions now available, we can ensure comms efficiency is maintained across all businesses.

While everyone’s set up will differ, we’ve put together what we think are the most important product sets to keep in mind when assessing your customers’ needs.

PSU/PoE Injector/ Switch

Power Supplies

For those utilising a VoIP phone outside of the office, additional power supplies, PoE injectors or switches may be needed for devices to function, get in touch to discuss what is needed for your solution.

Softphones & Licenses

Softphones & Licenses

Both CounterPath and 3CX offer apps and remote working functionalities as part of their offering. For easy collaboration and conferencing, these licenses can be a fast resolution for those who don’t already have cloud/hosted services in place.

Headsets

Headsets

Whether being used with a desk phone or computer/laptop, headsets help to ensure call quality is of optimum clarity. Available with a range of connectivity, we have USB, Bluetooth and long range DECT headsets readily available.

Personal Speakers

Personal Speaker Phones

Products such as the Konftel Ego, Yealink CP900 and Sennheiser | EPOS Speakerphones are excellent personal devices. Simply connect to a compatible desk phone, computer or mobile device to join a conference call with optimal audio and voice quality.

Desk Phones

Desk Phones

Many users are accustomed to using a desk phone, maintaining the same set up at home can be a great way to create some level of normality to workers who are new to home working.

We have the ability to provision the majority of the desk phones we supply, these devices can then be remotely managed from your desk.

WiFi & Cordless phones

WiFi & DECT Phones

For those who don’t have the ability to connect a phone via a network cable, we also have a range of WiFi and DECT handsets available. Users have the option to select either cordless or desktop models to suit their preferred method of working.

With many items now in stock and available for fast delivery, simply contact our team today to discuss your home working requirements.

Contact our specialists today!

3CXcape your office

Working remotely with 3CX

As thousands of employees across the globe connect remotely to their work place every day, the current climate has enlightened employers and employees to the capabilities of remote working, or what I prefer to call them, Digital Nomads. The ability to work remotely is no longer a nice-to-have but rather a must-have for any business communication strategy. We’re here to help support you in developing the right solution for your partners and their businesses.

The world is now more connected than ever with the introduction of virtual work spaces and social media. Consequently many businesses are now looking towards solutions to allow employees to work productively from home. With 3CX’s Unified Communications tools, you too can guarantee day-to-day operations can continue to be met, even out of office.

Unified Comms

To maintain operations, users need to access all the same data as they would being in the office. By unifying phone calls, video conferencing, SMS, email and Live Chat, users of 3CX can share and access data from one centralised location, enabling teams to collaborate in real time. Regardless of your company size, 3CX’s unified comms solution helps to improve collaboration, boost productivity, increase mobility and enhance the customer experience.

With 3CX, users are able to access the following features as standard.

  • See the status of your colleagues
  • Instant chat
  • Live website chat
  • Web client
  • Smart phone apps
  • Web conferencing (number of seats available dependent on license type)

Interoperability

In addition to utilising 3CX as a softphone, the solution allows for a broad range of interoperable products such as; Snom, Fanvil, Yealink, EPOS/Sennheiser. Allowing users to be able to make use of phone systems and its features on their preferred device, which of course can still be used in a home office.

With support for integration with many of the world’s leading platforms and CRM systems including MS Exchange, Salesforce, Microsoft Outlook, Office 365 and Zendesk, 3CX can also link inbound calls with customer records to maximise agent productivity.

Why 3CX?

So why are we championing 3CX as our remote working solution? 3CX offers a solution that will keep everyone connected to employees and clients no matter where they are. Not only can you get a full-featured web conferencing solution, but a system that is reliable.

3CX offer a robust solution and have recently addressed a common issue that is present in most webRTC-based products which caused problems with headsets and audio.

To find out more and for advice on how to utilise 3CX’s remote workspace, speak to one of our 3CX experts today.

Stay up to date with how you can benefit from remote working by liking, following and subscribing to our social media.

Teams for your Team

Take advantage of Microsoft Teams certified Yealink devices with ProVu. Connect at the touch of a button and streamline your communication with Yealink’s carefully curated range of products.

I’m sure by now that you have heard of Microsoft Teams, everywhere I go it is Teams, Teams, Teams. Even now while I write this there is an advert on spotify for Microsoft Teams. But what is Teams and why is it so great?

What is Microsoft Teams?

Microsoft Teams is Microsofts chat based workspace in Office 365. The idea is that it offers users the ability to bring their ‘Team’ together in one space and connect their work environments to easily collaborate and achieve more. The main functionality is to create a more open digital environment that makes work visible and accessible across the team to keep everyone connected.

What can it do for me?

Microsoft Teams has a whole host of features that will benefit any modern workspace:

  • Persistent & threaded chat
  • Integrated Skype for voice & Video conferences
  • Personal customisation of your digital workspace
  • Access to Office 365 with Word, Excel, Powerpoint and more
  • Provides notifications and updates from third-party services like Twitter & GitHub
  • High security and protection

Where can I get access to Teams?

Thanksto our expert technical team, we are able to provision all compatible devices for Teams use. What’s more, we can even upgrade selected existing hardware to support your Teams integration.

T55A-TEAMS

T56A-TEAMS

T58A-TEAMS

  • 4.3″ touch screen
  • Supports Office 365 and based on Android OS
  • Microsoft Teams-tailored user interface
  • Enables users to join Skype for business directly
  • 7″ colour touch screen
  • Built in Bluetooth for headsets and mobile pairing
  • Operates on Android OS
  • 27 one-touch DSS keys, 8 feature keys and supports up to 16 SIP accounts
  • 7″ colour touch screen
  • Video phone ready with optional CAM50 HD video camera
  • 27 one-touch DSS keys, 8 feature keys and supports up to 16 SIP accounts

VP59-TEAMS*

CP960-TEAMS
  • 8″ colour touch screen
  • Supports up to 16 SIP accounts
  • Features a 2 mega-pixel adjustable camera
  • Built in 3 microphone array
  • Integrated WiFi/Bluetooth
  • 20-foot range & 360 degree voice pickup

MVC300 Teams*

MVC500 Teams*

MVC800 Teams*

  • 4K HD resolution camera
  • 8″ touch screen MTouch console
  • Multi port MShare HDMI Ingest
  • Premium HD Voice CP900 Speakerphone
  • One-touch conferencing
  • 5x optical zoom 1080p UVC50 USB PTZ Camera
  • 8″ touch screen MTouch console
  • Multi port MShare HDMI Ingest
  • Available with wired or wireless microphones
  • 12x optical zoom 1080p UVC80 USB PTZ Camera
  • 8″ touch screen MTouch console
  • Multi port MShare HDMI Ingest
  • VCM34 Array Microphone + MSpeaker

*Items available on special order only. Please note, this may lead to extended lead times.

Contact our specialists today!

Yealink T2x & T4x phones on 3CX – Firmware upgrade issues.

You may have recently noticed that some of your Yealink T2x & T4x series devices in use on your 3CX platform have been telling you that the FW version is no longer supported and you need to upgrade.

Yet when you try and upgrade using the 3CX fw upgrade feature it fails. The phone appears to start the upgrade but then reboots and does not upgrade.

The problem specifically is an earlier FW version that users were prompted to upgrade to.

The version in question is xx.83.0.55.

Something broke FW upgrading in this version and phones that found themselves on this version are no longer able to upgrade directly to the latest recommended 3CX FW version.

The fix for this is to manually upgrade the phones to an intermediary version xx.84.0.35 that fixes the FW upgrade issue.

Worth noting that it should also be possible to provision this upgrade to the phones.

After this upgrade the phones will be able to upgrade normally using the 3CX platform.

Helpfully, 3CX have published some guides on how to do this and where you can find the required FW files.

You can find these guides here…..

https://www.3cx.com/sip-phones/yealink-t20p-t22p-t26p-t28p/

https://www.3cx.com/sip-phones/yealink-t4-series/#h.7ls0w5vyhlnd

If for any reason you are unable to perform this upgrade manually, let us know, and we may be able to assist you in provisioning this upgrade to your devices.