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Yealink

Brand new Microsoft Teams devices from Yealink!

Brand New Yealink Products are now available!

With a wide range of new Microsoft Teams certified products from Yealink now available, there is no better time to expand your Yealink portfolio. From the comfy, everyday use headsets, to the intuitive all-in-one UC workstation, and the adaptable IP Video conferencing systems – there’s something for everyone!

Explore the latest and greatest from Yealink…

WH62 WH63 WH66 WH67

MP50 MP54

A20 CTP A30 CTP VC210

MVC840 MVC940

Discover Yealink’s Teams Devices

Want to know more about Yealink’s latest and greatest? Get in touch with a member of our team today! Call us on 01484 840048 or email contact@provu.co.uk

Level up your portfolio with Yealink’s W53P DECT handset

Level up your portfolio with Yealink’s W53P! Replacing the now end of life W52P DECT package, the W53P offers a host of benefits over its predecessor while building on what made the W52P so great.

Key Features include:

  • Expandable up to 8 DECT cordless handsets
  • Supports 8 simultaneous calls per base station
  • Compatible with the W60B base station in conjunction with the W53H and W56H
  • Increase range with up to 5 DECT repeaters per base station
  • Support for up to 2 simultaneous calls per handset
  • Handset range: 50 metres indoor, 300 metres outdoor

Flexible and reliable, the W53P offers a scalable and efficient communication system, with support of up to 8 handsets and 8 concurrent calls. The W53P is ideal for small to medium sized businesses. But don’t just take our word for it, take a look yourself with our upgrade offer!

Upgrade Offer

Interested in getting your hands on the W53P? Claim your exclusive discount of up to 50% off RRP. But hurry, this incredible offer ends 8th May 2021!

Place your order

Get in touch with our expert sales teams on 01484 840048 or email contact@provu.co.uk to find out how to level up your Yealink Portfolio today!

The ProVu Team

Supported Microsoft Teams Subscriptions on Yealink Teams Devices

At the time of writing, and to the best of our knowledge these are the requirements to be able to log in to a Yealink Teams device with a Microsoft Teams account.

You will need one of the following Microsoft subscriptions, but these do not allow PSTN calling. It’s only possible to communicate with other Teams users on your system. Please also note you can not login with a free to use Microsoft Teams account.

Supported Microsoft Teams Subscriptions:

  • Microsoft 365 Business Basic
  • Microsoft 365 Business Standard
  • Microsoft 365 Business Premium
  • Microsoft 365 E3 or A3
  • Office 365 E3 or A3

If you want to place PSTN calls you will also need an additional subscription to the Microsoft 365 Business Voice service (available for qualifying plans only) or have a Microsoft 365 E5 service.

Please be aware that Microsoft 365 and Office 365 are not the same.

Below are some links so you can compare the available services, but make sure to read the small print to fully understand which services are offered and which are excluded with the plan. If you are still unsure I’d recommend reaching out to Microsoft and explaining your interest and requirements.

Compare Microsoft 365 Business Plans

Compare Microsoft 365 Enterprise Plans

Compare Office 365 Plans

Compare Microsoft 365 Business Voice & Microsoft 365 E5

Discover more about Yealink Teams Devices

Important: Additional Microsoft plans are required for the Yealink Microsoft Teams Rooms Systems. This page can be used to identify which plan you will need.

Connect further with the Yealink W90 DECT solution

Introducing the latest in Multi-Cell DECT solutions with Yealink’s industry leading W90 Multi-Cell DECT system. Featuring seamless handover as well as extended cover range, it’s ideal for use in large spaces such as warehouses, hospitals, hotels, supermarkets and other large retail spaces.
Supporting up to an incredible 60 bases stations and 250 handsets, the W90 is designed to grow with your business and can be deployed easily and effectively!

Explore the W90

       

W53H

W56H

W59R

CP930W

The W90 Multi-Cell DECT solution is also compatible with Yealink’s great range of DECT handsets, speakerphone and desk phone; W53H, W56H, W59R, CP930W & DD Phone (T41S + DD10K).

Get in touch with our expert sales teams on 01484 840048 or email contact@provu.co.uk to find out how to level up your Yealink Portfolio today!

Yealink Virtual Event – Where Will We Work?

We’re delighted to invite you to Yealink’s free virtual event next week! Register now to join the Yealink team on Wednesday 24th March as they take a look at Hybrid working and how their latest products can help users to feel better and do better wherever they may be working.

With some exciting prize draws and a focus on some of the latest, yet to be launched products, this is the perfect opportunity to discover what’s coming soon and how Yealink’s solutions can help to support the changing landscape of where we work. We hope you’ll be able to join us for what’s set to be an insightful event.

Register Today!

Yealink Upgrade! Claim your exclusive discount on the W53P

With plans on the horizon for the W52P to be discontinued, we have teamed with Yealink to offer you an exciting new promotion! Available until the 8th May, you can purchase the replacement W53P at a discounted price with Yealink’s new DECT Upgrade Program.

Benefit from the W53P’s advanced features for an impressive 50% off RRP! What’s more there is no limit on the number of devices available so why not upgrade your portfolio now before this incredible offer ends.

Key Features include:

  • Supports 8 simultaneous calls per base station
  • Expandable up to 8 DECT cordless handsets
  • Compatible with the W53H and W56H additional handsets
  • Increase range with up to 5 DECT repeaters per base station
  • Support for up to 2 simultaneous calls per handset
  • Handset range: 50 metres indoor, 300 metres outdoor

Explore the W53P

Get in touch with our expert sales teams on 01484 840048 or email contact@provu.co.uk to find out how to level up your Yealink Portfolio today!

The ProVu Team

Yealink TFTP Recovery

If your Yealink device is in a boot loop or stuck on the Welcome initializing… Please Wait screen then you may need to preform a TFTP firmware recovery. This guide will show you how.

In the guide we will be using PumpKin TFTP Server but you can use any substitute you like.

Please note: ProVu are not liable for any issues caused by this download and please make sure that this is all setup on a LAN and not a WAN.

Step 1:

To acquire the firmware recovery files please contact support@provu.co.uk

Step 2:

Once you have the right firmware files you will need to setup your TFTP server.

Once you have downloaded and installed PumpKin from the link above you will be presented with the below page:

From here you will need to click on options which should bring up the following window:

On the above window you will need to set the TFTP filesystem root to the folder that you stored the firmware files in. In the example above I kept this in the Downloads folder but these can be stored anywhere you like.

You will also want to change the Read Request Behaviour to Give all files and the Write Request Behaviour to Take all files as shown in the screenshot above. Setting these options will allow the phone to request all the firmware files that it is looking for in the selected file path.

Once these have been set you can now click ‘OK‘ to save changes.

Step 3:

Putting your device into TFTP recovery mode. This may differ depending on what Yealink device you have so I have tried to cover them all in this guide for you.

T19, T2x, T3x, T4x, T5x

Step 1 – To recovery the above models you want to power off the device > press and hold the speakerphone button while powering on the device until you get to the following page:

Unless your phone has a USB port in which case you will see these 2 options before the above:

If you are presented with this page first then click on 1. TFTP option.

Step 2 – You should be on the page that has these four options:

  1. IP address
  2. Netmask
  3. IP Gateway
  4. TFTP Server

For these four options you will want to input the following:

  1. IP address – Any unused IP address that is available on your network.
  2. Netmask – For the netmask you will want to add the subnet mask of your network for example 255.255.255.0.
  3. Gateway – This will be the IP address of your router.
  4. TFTP Server Finally this will be the IP address of the PC that is hosting PumpKin & Firmware files.

Once you have input these details press the ‘OK’ button on the handset, this will then start requesting the files that you downloaded and stored earlier.

Step 3 – Please note that this process can take a few minutes to complete. You should see Updating on the screen until eventually the phone reboots itself. If successful then once rebooted you should see the phones home screen as normal

If this was not successful then you should see a message such as Update failed, if that is the case then you will need to check your details and firmware file path and try again until successful.

W52P & W60B

Step 1 – To recover a DECT base station is a little different to a deskphone.

DECT equipment requests the files from a specific IP address so you will need to make sure that your PC that is hosting PumpKin is configured with the following information as per below:

Step 2 – During the recovery the base station should get an IP address of 192.168.0.100 and will request the firmware files from the IP address above (192.168.0.23)

To put the base station into recovery mode you will need to unplug the unit press and hold the paging button (only button on the base station) and power on the device while still holding the paging button until all the lights turn on one by one (Power, Network & Phone/Dect)

Step 3 – Just like the deskphone this will take a few minutes to complete. Once successfully complete the base should reboot and all lights on the base should be solid. The device should now get an IP address via DHCP and can now be accessible.

If you have any problems/issues with any of the above please contact support@provu.co.uk or call 01484 840048 option 2 for support.

Look no further for USB Headsets!

Struggling to find USB headsets? Your search is over! We have an abundance of the latest and greatest USB headphones from the most advanced industry leaders. With more and more businesses looking to equip their staff with more resilient solutions there is no better time to expand your portfolio with plug & play USB headsets.

Industry leading headsets

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Compare all our USB Headsets

Industry leading headsets

     
   

Explore our full range of USB headsets we off from Snom, Yealink, Jabra, Plantronics and EPOS/Sennheiser.

We’re here to support you; whatever your requirements, our team are on hand to help you every step of the way. With automatic device provisioning and branded or white labelled next day delivery available, your customers will be up and running in no time.

Call 01484 840048 or email contact@provu.co.uk. to discuss your requirements with a member of our team.

Yealink – Adjusting the sending volume (outgoing volume) on the T2, T4 and T5 Series Phones

You may be getting reports from your customers saying that when they are on a call, the opposite party is telling them that their audio is too quiet, or maybe even too loud when they talk. Usually this isn’t a problem because the opposite party can adjust the volume of the person calling with their own phone, but what if the opposite party has already done that and it’s still too quiet or too loud?

If that is the case then you may be able to adjust three settings on the Yealink device. These can found on the web user interface by going to the ‘Features’ > ‘Audio’ page and adjusting the settings in the image below outlined in green.

An alternative way to think what these settings do is adjusting how sensitive the microphone is on the device. You can adjust the handset, headset and handsfree sensitivity to be weaker or stronger. The valid values are between -50 and 50. The higher the value, the louder it should be. The lower the value, the quieter it should be.

When adjusting this setting it is important to be cautious. Incorrectly configuring the value can have adverse effects on the audio quality so it’s advisable to gradually increase or decrease the value until you find the right spot.

If you control your own provisioning server and would like to configure this remotely you can use the provisioning parameters below:

voice.headset_send
voice.handset_send
voice.handfree_send

Hopefully after adjusting these settings it resolves the issue and provides a better experience for the end-user and the opposite party on the calls.

For further technical assistance with your Yealink devices please contact our support team by emailing support@provu.co.uk.

Introducing the New Yealink MP56 Tailored for Teams IP phone

Get ready for the new Yealink Teams-tailored IP phone! The Yealink MP56 replaces the T56A and is designed to perfectly integrate with Microsoft Teams systems. With a dedicated Teams button, the MP56 delivers a feature-rich user experience that your clients Teams shouldn’t be without!

Key Features include:

  • Android 9 OS
  • 7 inch (800 x 480 pixel) capacitive touch screen
  • Supports Office 365, and upgradability of device applications to Teams or SFB
  • Yealink Noise Proof Technology
  • Teams-tailored user interface
  • Built-in Bluetooth 4.2 & Dual band 2.4G/5G Wi-Fi

Find out more about the Teams professional MP56 or get in touch with one of our Yealink specialists to place your order today!

Get in touch Find out more about the MP56