Browse Tag

Fanvil

Fanvil Stuck on Splash Screen

If your Fanvil phone is stuck on its splash screen:

Then you may be able to resolve this by hard resetting the phone via POST MODE. Follow the steps below to find out how:

Step 1:

Make sure your IP phone is completely turned off.

Step 2:

Hold the pound key (#) 

  • If you are using an X6: press # after the 2nd Red Light blinks on Power Indicator LED.
  • If you are using an X7: press # after the power light has flashed 4 times.

You will then see the message “Post Mode” appears on your screen as per image below:

Step 3:

Dial *#168

After 5 seconds, you should see “Conf Reset” on your screen.

Restart your IP phone and your phone will be reset to the factory settings.

If this did not resolve your issue they you may need to try a TFTP firmware recovery found here.

If you have any issues please contact support@provu.co.uk or call 01484 840048 option 2.

Enabling EHS on Fanvil phones

The steps below will show you how to enable EHS both through the phones interface and the web interface on your Fanvil phone.

Phone Interface

Step 1:

Go to Menu > Features > Advanced > EHS as shown below:

Step 2:

Using the right arrow key set the EHS option to ‘Enabled‘ and press ‘OK‘ to save changes:

Web Interface

Step 1:

Find the IP address of your Fanvil phone by going to Menu Status or by pressing the ‘OK‘ button.

Step 2:

Once you have obtained the IP address enter this into your web browser you should be then prompted for login credentials, by default these are:

Username = admin

Password = admin

Step 3:

Once successfully logged into the web interface navigate to Phone Settings Features > under Basic settings Enable a setting called ‘Ring From Headset‘ as shown below:

Step 4:

Now go to Media Settings > EHS Type > Enable > finally click Apply.

You should now be able to answer and end calls using your wireless headset.

If you have any problems/issues please contact support@provu.co.uk or call 01484 840048 option 2 for support.

Reliable Home working with Fanvil & 3CX

Efficient and reliable communication couldn’t be more important in today’s climate. Guaranteeing advanced integration and full interoperability between 3CX systems, Fanvil IP Phones also feature large colour screens, HD audio, PoE and rich extension functions, offering customers a high-quality communication solution for working remotely.

Benefits of 3CX & Fanvil

Get set up in minutes with hassle-free configuration
Secure calls with end-to-end encryption
Receive and make calls, see the status of your colleagues, chat, schedule conferences and access the company phonebook.
FREE for unlimited extensions and Low annual license prices allowing you to slash your phone bill for on the road/at home staff members.
Control your own phone numbers as well as your own SIP Trunk and cloud provider
Easy to add & manage extensions remotely as well as configuration & firmware
Adaptable and flexible with modern Android & iOS apps at no extra charge
All available for next day delivery direct to site from ProVu, your one-stop shop.

Learn about the iconic duo!

Explore what 3CX can do for you!

FREE 3CX Training Courses

Get a jump start on 2021 with FREE 3CX Training. Register your interest today to be notified about our upcoming Training courses.

Register your interest today!

ProVu’s 2020 Winter Offers

With Impressive offers from Yealink, Snom, Fanvil & Sangoma you won’t want to miss your chance to make the most of these exciting deals. But hurry all these offers end 31st December.

Speakerphone Incentive

Take advantage of our Yealink Speakerphone offer! Purchase any 10 speakerphones from Yealink’s range to qualify and receive a rebate of $5 per device. Not to mention that for every device you purchase over your first 10 you will also receive a $5 rebate too! Available until 31st December 2020, simply purchase any of Yealink’s Speakerphone range to start earning your rewards*.

 

Find out more


Fanvil Work from Home bundle

Claim a FREE WF20 USB WiFi dongle and PSU with the purchase of every X6U. This exciting new Bundle offers you the X6U enterprise IP phone with all the added extras that will help improve your home work station. Benefit from the added bonus of the WF20 USB Dongle to enable the increased connectability as well as a PSU to keep your X6U powered at home. Available until the 31st December, you don’t want to miss out on this incredible offer saving you over £18!

 

Find out more about the Fanvil Winter Bundle


Yealink Winter Promotion

Get your FREE UH36 Binaural headset worth over £70 when you purchase any 10 devices from the Yealink T5 Series. Available until the 31st December, make the most of this incredible offer this winter season. Even better there is reduced pricing across the Yealink T5 Range, so you can’t go wrong with this amazing offer! Order your T5’s today!

 

Get more info on Yealinks Winter Promotion


Sangoma Free installation promotion

Have you ever used Sangoma before? No? Well now might be a great time to start! As we head to the end of the year and premises are currently quieter than normal, why not get a head start and install some new equipment & upgrade legacy systems to get off on the right foot for 2021. Available until the 31st December purchase any of Sangoma’s Vega Gateways with ProVu and receive FREE remote installation worth up to £250!

 

Find out more about to get your Free Installation


Snom Hands Free Promotion

Snom’s Hands Free promotion is coming to an end, but there is still time to take advantage of this offer. Until the 31st of December, a white Snom D717, D735 or a D785 and receive your choice of a free A100M or A100D headset! What’s more, make the most of Snom’s extended partner program rebates. Where you can enjoy rebates of up to 40% across some of Snom’s most popular devices.

 

Explore Snom’s Hands Free & Partner Rebates


Draytek FREE provisioning & management

New Draytek customers can benefit from FREE provisioning on your first router purchase with ProVu. Available on any of the 2620Ln, 2762, 2832 and 2862 series, you can now experience the truly seamless experience that comes with our TR-069 router provisioning. Simply set up your customised provisioning template with your preferred settings and receive your router direct to site ready to plug & play! What’s more, new customers are also eligible to receive 1 Year FREE router management, giving you the ability to remotely edit router settings and firmware.

 

Find out more about DrayTek routers


For those interested in finding out more about Yealink’s latest products why not take advantage of our NFR offers and test them out for yourself. Available one of each model per company, you can select any of the following models at a significantly lower price:

  • T30P available until 31/12/20
  • T31G available until 31/12/20
  • T33G available until 31/12/20
  • W59R available until 31/12/20
  • UH36 Mono available until 31/12/20
  • UH36 Dual available until 31/12/20

For more information please get in touch. Call 01484 840048 or email contact@provu.co.uk to speak with a member of our team.

*Offer based on monthly purchase rates; numbers will be reset at the beginning of every month. Rebates will be based on number of speakerphones purchased from ProVu. Offer requires a minimum of 10 speakerphones to be purchased within one month. For every additional unit purchased after the first 10, you will earn a rebate of $5 per device. For example resellers who purchase 55 speakerphones in one month will be eligible for a rebate of $275 (55x$5). Rebate payments will be made by ProVu Communications on a quarterly basis.

**Terms & conditions apply, free remote installation only available to customers who have never purchased a Sangoma Vega Gateway.

Explore Fanvil’s new Work From Home Winter Bundle

Just for this month, we are delighted to offer you an exciting new Winter promotion bundle from Fanvil. Purchase an X6U and receive a WF20 WiFi dongle & PSU completely FREE. But hurry this offer is only available for a limited time, so get your work from home bundle today!

Discover Fanvil’s work from Home bundle

Find out more

Fanvil X6U Enterprise IP phone
With the same great features and affordability you have come to expect from Fanvil, the X6U enterprise IP phone offers users a large 4.3” colour screen and 2 x 2.4” colour side displays for up to 65 digital label keys across multiple pages with 12 dual-coloured physical keys.

Find out more

Fanvil WF20 USB WiFi dongle
Compatible with many of the Fanvil range, the WF20 WiFi dongle gives user devices extended connectability to wireless networks. Plug and play with the WF20 through connection to a USB port.

To place your order, simply contact one of our Fanvil experts today on 01484 840048 or email contact@provu.co.uk to find out more!

Order Today

*Offer is available until the 31st December.

Discover Fanvil’s Video Collaboration Bundle

We are excited to announce a brand new offer from Fanvil. Purchase an X7A high-end desk phone and receive a CM60 camera (RRP £119) absolutely Free*. But hurry this offer is only available until 31st October 2020.

Discover Fanvil’s Video Collaboration Bundle
Specially designed to be used with Fanvil’s high end devices, the new CM60 HD USB camera provides a simple to use, compact device ideal for bringing your calls to life. With a 1080P resolution and 102° wide camera the CM60 offers a superb HD video call experience. What’s more the CM60 is also able to be used with a PC and can conveniently sit on top of a monitor.

CM60

X7A

Find out more about the CM60

Find out more about the X7A

To place your order, simply contact one of our Fanvil experts today on 01484 840048 or email contact@provu.co.uk to find out more!

Order Today

Coming in Loud and clear! New Headsets & Deskphones from Fanvil

All New HT Series Headsets

Introducing the new HT series from Fanvil. Available as either Monaural (HT201) or Binaural (HT202) the HT series feature superior noise cancellation technology and wideband audio, delivering professional and clear communication. With a comfortable and sleek design the HT series is a comfortable all day use headset perfect for office use, SOHO or call centres.

HT201

HT202

All New IP Phone Solutions

Also new from Fanvil are the H2U and X7A. Building on the popularity of previous models, the H2U and X7A take the best of their predecessors and combine new features to create some superior IP phones all while still being compatible with 3CX’s award-winning platform. The H2U is perfect for schools, hospitals, supermarkets and residential applications as well as hotels. The X7A features the latest Android OS and a large colour touchscreen for a more responsive & intelligent user experience.

X7A

H2U

Contact one of our Fanvil experts today on 01484 840048 or email contact@provu.co.uk to find out more!

WEBINAR: What’s New with Fanvil?
Interested in finding out more about these new devices? Join us on 1st October when we will be hosting a free webinar. Designed to help you get to grips with the new H series handsets, the HT Series headsets and the feature-rich X7A Android phone, this webinar will cover everything you need to know about Fanvil’s newest products.

Register Now

3CXcape your office

Working remotely with 3CX

As thousands of employees across the globe connect remotely to their work place every day, the current climate has enlightened employers and employees to the capabilities of remote working, or what I prefer to call them, Digital Nomads. The ability to work remotely is no longer a nice-to-have but rather a must-have for any business communication strategy. We’re here to help support you in developing the right solution for your partners and their businesses.

The world is now more connected than ever with the introduction of virtual work spaces and social media. Consequently many businesses are now looking towards solutions to allow employees to work productively from home. With 3CX’s Unified Communications tools, you too can guarantee day-to-day operations can continue to be met, even out of office.

Unified Comms

To maintain operations, users need to access all the same data as they would being in the office. By unifying phone calls, video conferencing, SMS, email and Live Chat, users of 3CX can share and access data from one centralised location, enabling teams to collaborate in real time. Regardless of your company size, 3CX’s unified comms solution helps to improve collaboration, boost productivity, increase mobility and enhance the customer experience.

With 3CX, users are able to access the following features as standard.

  • See the status of your colleagues
  • Instant chat
  • Live website chat
  • Web client
  • Smart phone apps
  • Web conferencing (number of seats available dependent on license type)

Interoperability

In addition to utilising 3CX as a softphone, the solution allows for a broad range of interoperable products such as; Snom, Fanvil, Yealink, EPOS/Sennheiser. Allowing users to be able to make use of phone systems and its features on their preferred device, which of course can still be used in a home office.

With support for integration with many of the world’s leading platforms and CRM systems including MS Exchange, Salesforce, Microsoft Outlook, Office 365 and Zendesk, 3CX can also link inbound calls with customer records to maximise agent productivity.

Why 3CX?

So why are we championing 3CX as our remote working solution? 3CX offers a solution that will keep everyone connected to employees and clients no matter where they are. Not only can you get a full-featured web conferencing solution, but a system that is reliable.

3CX offer a robust solution and have recently addressed a common issue that is present in most webRTC-based products which caused problems with headsets and audio.

To find out more and for advice on how to utilise 3CX’s remote workspace, speak to one of our 3CX experts today.

Stay up to date with how you can benefit from remote working by liking, following and subscribing to our social media.

Name a more iconic duo…

An iconic duo…

Reliable, user friendly and competitively priced, Fanvil and 3CX go hand in hand giving resellers a complete Unified Communications solution out of the box. Resellers can now compete on price with low cost hardware, while still offering customers a high quality communication solution. Guaranteeing advanced integration and full interoperability between 3CX systems, all Fanvil IP phones feature full colour screens, PoE and gigabit connection.

Both Fanvil and 3CX vigorously test firmware on the latest version of 3CX systems to ensure full interoperability and automatically configure with 3CX phone systems.

Remote working with 3CX

Contingency planning in the workplace couldn’t be more important in the current climate. While offering interoperability with a broad range of hardware, 3CX also provides access to a variety of remote working tools helping to ensure day-to-day operations can continue as normal. With 3CX, users can use their office extension on their mobile, join WebMeetings and utilise the chat function to maintain contact regardless of their physical location.


X3U

X4U
 
X5U

X6U

X7

X7C

X210

Contact one of our Fanvil experts today to see how a 3CX and Fanvil solution can add value to your customers.

Contact our specialists today!

Fanvil, Putting the H in Hospitality

Specifically designed with the hospitality sector in mind, Fanvil’s H series brings a new offering to the IP phone market. With deployments throughout the world, the H series offers excellent voice quality and simple installation with full compatibility with 3CX’s award winning platform. Explore why the H series deserves a place in your portfolio.

H2


Designed as the entry level of hotel phones, the H2 offers a compact IP phone with support for fast Ethernet connection and easy installation. With the added bonus of being wall mountable, the H2 offers a simple to use phone, ideal for hotel corridors and accommodation amenities.

Explore the H2

H3


Positioned as the mid-level device of the H series, the H3 is a user friendly IP phone with printable front plate allowing for custom logos and information to be added such as concierge and reception extensions.

Explore the H3

H5


At the high-end of Fanvil’s H series, the H5 offers a user friendly interface with a 3.5″ colour screen which can be programmed to display personalised images with offers to hotel guests. As the most advanced model in the H range, the H5 offers a whole host of functions at an attractive price point.

Explore the H5

x210 & x210i


A high-end enterprise IP phone, the x210/i provides an excellent option for hotel receptions. With two 3.5″ colour side displays, contact can be easily maintained with all departments. For additional functionality users can opt for the x210i which comes equipped with a gooseneck microphone, ideal for making broadcast announcements and as a two-way intercom.

Explore the X210i

Now in stock, Fanvil’s H series are now available for next day delivery direct to site. To discuss your requirements with a member of the ProVu Team please call 01484 840048 or email contact@provu.co.uk

  • 1
  • 2