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Important ProVu Shipping Price Update

As of 20th June we will be updating our shipping prices.

Over the last few months we have had a number pricing increases on all our carriers due to the increased price of fuel in the market. We have been monitoring this carefully and as a result we have reviewed our shipping prices. The good news is that on 90% of our outbound deliveries we have taken the commercial decision to reduce our shipping costs. These reductions will be on our most common services of standard next day delivery.

However, for that remaining 10%, we have had to increase our delivery charges. This includes non-standard shipping areas (non-mainland uk) e.g. Scottish Highlands, Northern Ireland and Isle of Man.

The increases of our courier’s fuel surcharge were just too large and where we could, we have absorbed some of it, but the rest we have had to pass through. These price changes will come into effect on the 20th of June.

New Pricing Based on Standard UK Areas

APC ProSys Standard
Mail pack: Small, up to 1 kg £5.09 £5.59
Courier pack: Medium, up to 5kg £6.34 £6.84
Box: (There can be multiple boxes per consignment) Up to 20kg £8.63 £8.63
Additional kg: between 20kg and 100kg £0.34 £0.34
Additional kg: 100kg + £0.47 £0.47
DPD ProSys Standard
Express pack: Small, up to 5kg £7.13 £7.63
Box (Base price for 1 parcel) £8.79 £9.26
Additional parcel £5.41 £5.41

Delivery prices to non-standard UK areas including, Scottish Highlands, Northern Ireland and Isle of Man will be charged at a higher rate.

If you require any additional information please contact us on 01484 840048 or email

You Could be Missing Out!

Did you know, besides our award winning reseller portal, ProSys, ProVu also offers a multitude of services and features you may not be taking full advantage of.


Make your orders your own. Add your own branded marketing inserts or packaging to your orders and even your own logo to selected devices. Let us help fulfil your objectives through every step of the customer journey.

  • Device Printing – Add your own or your customers’ logo to selected devices.
  • Marketing inserts – Customise your delivery with leaflets, install guides, brochures or thank you notes.
  • Branded Packaging – Make your deliveries your own with custom logos and customised packaging, packing tape or unit packaging sleeves.
  • Branded Despatch Notes – Add your own branded letterhead, despatch notes and invoices to your shipment.
  • SIM fulfilment services – Personalise your SIM cards with your own branded packaging and let us take care of the stock, admin and fulfilment.


Boost your skills & understanding for some of the industry’s top brands. Take advantage of our hosted online and in person training courses. With a wide range of topics there is always something that can boost your teams skills.

With specific training courses in

  • 3CX
  • Algo
  • Snom Certified Engineer Programme
  • Gigaset
  • Sangoma Vega Gateways
  • Yealink
  • Mechanical Installation Courses for IP Access Control
  • Mechanical Installation Courses for IP Audio
  • Multi Cell Deployment Training – Radio Mapping
  • Onsite Sales Training

Device set up and installation services

Pick and choose what you need as and when you need it. Choose from pre-installation surveys, installation services & support as well as device management for existing, new and adopted devices.

  • White Label Survey and Installation available for 2N IP Access Control & IP Audio
  • Handset Pairing & White Label Survey and Installation available for DECT
  • Remote Installation of IP Audio / IP Access Control / VoIP Gateways
  • Video Conferencing Solutions & White Label Installation
  • Project Design Consultation, (PCI) Pre-Sale Compatability Investigation & Interoperability Testing
  • Device Management & Provisioning

Explore a full list of our services here

We’ve got your back! While we offer a host of services for you to make the most of if there’s something else that you feel could benefit your business, please feel free to get in touch. Speak to a member of our team today on 01484 840048 or email to discuss your requirements and how we can help you achieve more!

We’ve Been Shortlisted!

With the Pandemic and lockdowns feeling like a distant memory, there’s no denying the last couple of years have been challenging for many companies. While Covid is still around, it feels we’re adapting well to life post-lockdown and it’s great to see a return to a semi-normal state. With this, we’re incredibly excited to see a return of many of the Channel’s in-person events this year, including the prestigious Channel awards!

The Channel, while not hit as hard as other sectors is repairing itself, allowing companies across the country to come out swinging. With Teams giving everything they have, going above and beyond for customers new & old. Innovating their services and growing to accommodate the new normal. People have taken notice of everyone’s hard work with many Industry Awards starting to announce their shortlists. We are delighted to have been shortlisted for not one, but two upcoming awards.

Technology Reseller Awards

New for 2022, the Technology Reseller Awards cover all aspects of the industry; from AV, Cyber Security, Hosted Services and Software to name a few. The category we have been shortlisted in is Comms & Network Distributor of the Year and was based on reader votes. It’s always great to have your customers behind you and we’d like to thank everyone who took the time to vote for us, helping us secure a place on the shortlist! We’re looking forward to attending this ceremony in London on 26th May which will be hosted by comedian, Josh Widdicombe.

Comms Business Awards

Shortlisted for 2022 Distributor of the Year. These awards have long been a highlight in the Channel Calendar. Taking place in London on 21st July, the illustrious ceremony is often hosted by a well-known celebrity with previous hosts including Sir Lenny Henry and Jimmy Carr. It’s a real celebration of the great achievements throughout the industry and we can’t wait to be back there again.

We’d like to wish everyone shortlisted the very best of luck in the upcoming awards. As well as a massive thank you to everyone who voted for us. Your continued support means everything to us.

The ProVu Team

Why not explore our services that got us shortlisted? You never know what you could make use of!

Explore our Services Brochure

It’s Platinum again for ProVu!

We have done it again! We have been awarded Platinum Distributor status by Snom for the 3rd year running and as a long standing Snom partner we are proud to be Snom’s Number #1 UK Distributor.

What Makes Us Snom’s Number #1 UK Distributor?

1. We stock a variety of the latest Snom Deskphones, Handsets and Headsets, all of which are still widely available in light of the continued shortages.
2. Our Technical Support Team are on hand to help with interop testing, helping you to ensure your devices are compatible with your chosen platform.
3. We can work with you and your customers to help identify your ideal Snom solution and help build a complete package.
4. As Snom’s number #1 UK distributor you can access exclusive discounts and offers found nowhere else, including rebates of up to 40% when you become a registered Snom Partner.

Not a Registered Partner?

Want to make the most of purchasing Snom? Sign up today for FREE as a Snom Partner and get access to unique discounts and rebates. Plus, all eligible partners will receive a complimentary handset of their choice!

Sign up Today!

Our expert team are on hand to help you keep your projects moving. For more information on device availability or for recommended replacements for items with long wait times contact us on 01484 840048 or email Whatever your requirements, we’ve got your back!

The Comms Council are Heading North!

You’re invited to a special event! Register now to join us at the Comms Council Northern meet up in Manchester on 11th May.

Join us for a mid-afternoon industry discussion (more details to follow in due course) and networking drinks at the Mercure Hotel, Manchester Piccadilly. Following the event we will then be heading to the Comms Council infamous Curry Club at the Arnero Restaurant from 7pm. This event is free* to attend, but hurry spaces are limited!

Whatever your preference, you can book tickets for each event separately or one for the whole afternoon including discussion, networking drinks and curry dinner. We hope to see you there!

Register for your free* place here!

*Free places are limited to CCUK members, non members are welcomed to this event for a small fee.

Channel Live 2022!

What a whirlwind two days we had at Channel Live last week. It was great to see some of our existing customers and catch up with what their plans are for the rest of 2022. It’s encouraging to see that after a rough couple of years, the industry is alive and thriving.

Maybe even more so! As we had some great discussions with new up and coming companies as well as some completely new companies coming into the sector for the first time. It was amazing to meet everyone, and we hope you will be in touch soon.

Day 1

With the first day underway from its 10am start we were blown away with how many people travelled to see the show. We were hesitant at first, that after the years we have had would anyone want to turn up to big events like this! We were definitely proven wrong and happily so.  Maybe it was everyone hungry to get back to business as normal, or maybe it was just all the free freebies going! (I know our Tech Director, Muhammad was very pleased with his loot from this year).

Continuing with the first day, our MD Darren Garland had a presentation in theatre 2 discussing the value branching out into IoT could bring your business and what our sister company, Alliot Technologies, can bring to the table.

Find out more about what IoT could do for your business

It was great having members of Snom and DrayTek on the stand. I know many of you appreciated being able to ask questions directly to our suppliers. Also getting a first hands on look at the new products coming out this year from Snom, Yealink, Cisco and Draytek.

With the first day coming to a close, many members headed to the Channel Live Gala Dinner, which we were told was a beautiful dinner, cracking entertainment and good times had with friends from up and down the country. Our Team was very well behaved and were in bed by 9 with it being a school night, ready for the second day.

Day 2

The second day, our team was refreshed and ready for another long day. As with many shows, the second day was slightly quieter than the first; Which I’m sure some of the others that were in attendance of the Gala dinner were quite thankful for, since they ended the party around 3am.

With another talk in theatre 2 from our very own Sales Manager, Anna Maria Marzec-Smith. Attendees joined Anna as she discussed how to get the most from your distributor and her top tips on the questions you should be asking to get the most value from your suppliers.

Discover more about ProVu’s Range of Value Added Services

As the second day came to an end it was all hands on deck to pack down the stand. It is amazing to watch something that was full of people become so empty so quickly. I think everyone was ready for bed after an amazing two days. We can’t wait for the next one!

Discover Cisco at Channel Live

Did you know Cisco have expanded their MPP range? We invite you to discover the latest and greatest Cisco device at this year’s Channel Live. With a wide range of deskphones, conference phones and headsets now available, Cisco offer a whole range of benefits to enrich your hardware fulfilments including:

  • Agnostic Devices
  • Over 20 Years Experience in VoIP Innovation
  • Flexible Purchasing Options
  • Sustainable Products
  • Enahnced Device Security

Register for your free visitor pass today to find out more.


ProVu Joins the Event Speaker Programme

Busy planning on how to make the most of your time at Channel Live? Our Managing Director, Darren Garland and Sales Manager, Anna Maria Marzec-Smith will both be heading up presentations as part of the event programme. Join them to learn how you can maximise your opportunities!


30th MARCH, 1 PM – THEATRE 2

Discover how we make IoT simple and how Alliot Technologies’ off the shelf solutions can integrate with your offering.

The number of connected Internet of Things devices is forecast to reach 30.9 billion units by 2025. But how can you get involved? Join our MD, Darren Garland at Channel Live to hear how you can benefit from the IoT revolution. Throughout this session, Darren will be discussing the opportunities within the Channel to maximise margin through the supply of IoT and how you too can gain from the recurring revenue that comes with it.


31st MARCH, 10:30 AM – THEATRE 2

We all know personalisation is key to the customer experience, but what happens when your orders are fulfilled by your distribution partner?

With Hybrid working set to become the new norm, the importance of partnering with a supplier who’s #gotyourback and can support your bespoke fulfilment needs couldn’t be greater. Join Anna Maria Marzec-Smith at Channel Live to hear about how you can leverage a range of personalised services from your supply chain and how to maintain the optimal customer experience every step of the customer journey.


You don’t want to miss it! Register for your free ticket today.

Get on TRACK & DRIVE Sales at the Snom Roadshow

After a rough couple of years we think you deserve a little fun! Join us at the Snom Roadshow in March to discover the latest initiatives available from Snom and enjoy a day of networking and activities!

Darrington Golf Club, West Yorkshire
Tuesday 15th March, 09:30 – 15:00
  Lakeside Karting, Essex
Thursday 17th March, 09:30 – 15:00

Darrington Golf Club,
West Yorkshire,

Register Now


Lakeside Karting,
RM19 1EA

Register Now

What’s on the Agenda?
Both events will begin with a short presentation from Snom which will cover:

  • Partner Programme – earn rebates for selling Snom
  • Snom as a Service – leasing Snom devices
  • The current Snom portfolio and roadmap

Following a complimentary lunch, you will then get to enjoy either a group golf lesson with all equipment provided or 9 Hole Texas Scramble (own clubs required) at Darrington Golf Club, or a Team Go Karting Tournament at Lakeside Karting.

Wherever you choose, these events are set to be a great day out of the office!

Register today to reserve your free spot.

Accelerate your 3CX Partner Status in 2022

3CX Virtual Training - Winter 2022

Looking to accelerate your 3CX partner status is 2022? We’re excited to share the new dates for our next virtual 3CX training courses with you. These free to attend courses are accredited by 3CX and are designed to equip you with the knowledge required to become a certified partner*. What’s more, our courses are hosted live by our technical experts who are on hand to help you with any questions you may have.

Upcoming 3CX Virtual Training Courses

3CX Basic Training

3CX Basic Training - January 2022A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register

3CX Advanced Training

3CX Advanced Training - February 2022As the highest level of 3CX’s training, this course will cover the more advanced settings of 3CX and offers partners access to some perks such as increased sales margin and leads from 3CX**.

Find out more & Register

Snom & 3CX – Simplify Your Ordering with ProVu

Did you know you can receive an exclusive discount of 5% on all Snom handsets when purchased with 3CX licenses through ProVu? With good UK stock levels, Snom devices are an excellent choice for those looking to ensure minimal disruption to their hardware supply over the coming months. Get in touch today to discuss your requirements.

Discover the Benefits of ProVu’s One Stop Shop

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an advanced partner you will first need to complete the basic and intermediate training courses.

**Subject to partner level. More information can be found on 3CX’s website.

ProVu Christmas Opening & Delivery Times 2021

ProVu Christmas Opening Times 2021

As we creep closer towards the festive season, we’d like to share more details about our opening and shipping times over Christmas and the New Year. During this period, we will continue to ship orders via APC.

Opening Times

Day Opening Hours
Christmas Eve 9:00-13:00
Monday 27th December Closed
Tuesday 28th December Closed
Wednesday 29th December 10:00-16:00
Thursday 30th December 10:00-16:00
New Year’s Eve 10:00-16:00
Monday 3rd January Closed
Tuesday 4th Jan Open as Usual

Please be aware, we will be running with a reduced number of staff between Christmas and New Year which may increase wait times.

Delivery Times

Avoid delays; orders placed on 23rd December will be attempted on the 24th, but are not guaranteed unless booked on a pre 12:00 service. Any orders not delivered on the 24th December will be re-attempted on 4th January unless specified otherwise.

Orders Placed on 29th or 30th December will be attempted to be delivered the same week.

Order APC Cut off APC Delivery
23rd December 16:45 24th* December/4th January
24th December No Collection 4th January
29th December 15:30 30th December
30th December 15:30 31st December
31st December No collection 5th January
4th January 16:45 5th January

*To ensure your order arrives by Christmas Eve, we recommend selecting a pre 12:00 guaranteed service. For orders which fail to be delivered on 24th December, please specify if you would like APC to re-attempt delivery between Christmas and New Year. Orders not specified will be delivered on 4th January. No deliveries will be made to addresses in Scotland on 1st or 4th January due to public bank holiday.

Further Information

The following services will not be available over the Christmas period:

  • APC Pre 9:00 and Pre 10:00
  • DPD Pre 10:30 and Pre 12:00
  • All Royal Mail Services

For customers wishing to book with DPD, please be aware that the last collection date before Christmas will be the 23rd December. Orders collected on this date will be delivered on the 29th December, the next available collection date after this will be 4th January.

Please note: Throughout the Christmas period, we will be operating a ‘best endeavour’ service, therefore collection and delivery times may vary. If it is important that your orders are received on a specific day we would recommend considering selecting a pre 12:00 service with APC – please contact a member of our team to discuss your requirements.