Browse Tag

3CX

New 3CX Proys update

You might have seen that we have been making some improvements to our partner portal, ProSys. Well, we have another exciting update to share with our 3CX resellers. We’ve designed a brand new 3CX dashboard streamlining the management and ordering of your 3CX keys.

What’s New with 3CX in ProSys?

Expiration Tracking:

To help you stay on top of things, your 3CX keys can now be listed in order of expiration date. Those due to expire within the next 90 days will appear at the top, ensuring you never miss a renewal.

One-Click Renewals:

Renewing your 3CX keys has never been simpler. Just select a key from the list due for renewal, hit the ‘Renew’ button this will automatically place your renewal in the basket, and we’ll handle the rest. It’s quick, easy, and hassle-free.

Key Builder Improvements:

We’ve streamlined the process of selecting and buying new 3CX keys. No more scrolling through look-a-like part codes. Our new key builder feature in ProSys allows you to pick the exact licence you need, automatically adding the part code to your basket for you.

Get started with ProSys

What’s Next?

We’re not stopping here! We are planning to add more features to enhance your 3CX key management. While we wait for further updates from 3CX, we promise to keep you informed and ensure your experience is as productive as possible.

Log in to ProSys to explore these new features. Make managing your 3CX keys a breeze, and as always, we’re here to support you every step of the way.


Got an idea or can’t see the tool that you need?We are continuously striving to enhance our services and ensure that you receive maximum benefits from ProSys. Please feel free to get in touch with us on 01484 840048 or email contact@provu.co.uk to speak with a member of our team. If you feel that there is something missing from ProSys that could help your business we want to know. We are open to your suggestions and ideas, be it a new tool or service that can bring more value to your business.

3CX Drop In Session – Set up and Config of Call Queues

We are pleased to announce our next 3CX Drop-In session on Thursday 4th April. Register now to learn all the ins & outs of the call queue, a key contact centre feature. Designed to help you set up and configure the call queue functionality, we’ll be hosting a short demo of how to set it all up from within the 3CX portal.

Join Jason Pryke, our Senior Technical Sales Executive, at 11am on 4th April for your unique opportunity to gain expert advice on optimising your contact centres.

Key Agenda: Setting up and Configuring a Call Queue

  • Intro to call queue function
  • Set up of the Call queue
  • Live Demo
  • Q&A

This session will equip you with the necessary knowledge and strategies to embrace the future of 3CX effectively and how you can benefit from the latest improvements.

Find Out More & Register


Let us know what you’d like to hear about!

Got a topic you’d like to learn more about? Let us know! These drop-in sessions are an opportunity for you to access the information you need. Simply complete our topic suggestion form to help shape the focus of our future sessions*.

We’re delighted to release further dates for our upcoming drop-in sessions. Simply register for one session, and you’ll be automatically enrolled and reminded about our future sessions.

Future dates for the diary:

  • 9th May
  • 6th June

We hope to see you online soon!

Make a Topic Suggestion

View the Drop-In Schedule


Getting started with 3CX and want to save more?

Get a 5% discount on any Snom or Fanvil handsets when purchased with a new or renewed license with ProVu! Find out more about our one-stop shop for 3CX.

Find out more

Looking to find the best hardware option for your 3CX installations? Our team are on hand to help you with your fulfilments. Speak with a member of our team today to make the most of our one-stop shop. Call us on: 01484 840048 or email contact@provu.co.uk.

Upcoming Events & Webinars: Don’t Miss Out!

We wanted to share with you some key dates and events that are on the horizon for the coming weeks. Designed to provide valuable insights and updates on the latest in technology and telecommunications.


Yealink Webinar – 15th Feb 2024

Join us for a not-to-be-missed webinar hosted by our Sales Director, Anna Maria Marzec-Smith, on February 15th. This session will offer an exclusive look into Yealink’s latest range of products, tailored for the post-ISDN era. It’s your last chance to register, so don’t miss out on this opportunity to stay ahead of the curve.

Register Today!


Technology Reseller Awards – 26th April 2024

For those who have already cast their vote, we extend our heartfelt thanks. If you haven’t yet, there’s still time to support us in the Technology Reseller Awards for the “Hardware Distributor of the Year” category. Your vote is not just a nod to our products and services but a significant boost to the morale of our dedicated team.

Register Today!


Channel Live – 20th – 21st March 2024

Grab your FREE tickets for one of the channel’s biggest events of the year Channel Live! Where we will be exhibiting alongside our Vendor Partners on stand D30. Secure your tickets now and prepare for two days of networking, learning, and collaboration.

Register Today!


Fanvil Webinar – 6th March 2024

Mark your calendars for the upcoming Fanvil Webinar on March 6th. This session will delve into Fanvil’s newest devices and what’s on the horizon for Fanvil in 2024. It’s a great opportunity to get firsthand information on their innovative offerings.

Register Today!


3CX Drop in session – 7th March 2024

Don’t miss out on our monthly 3CX Drop-in Sessions, led by our 3CX expert, Jason Pryke. These sessions are designed to explore various topics related to the latest updates and new features of 3CX. It’s a perfect platform for support, guidance, and answers to any questions you may have on the topic.

Register Today!

3CX Monthly Drop-In Session – V20 Update

We are pleased to announce our next 3CX Drop-In session on the newly released V20 of 3CX, scheduled for Thursday, 8th February. This session is designed to provide vital insights into the recent changes and the future roadmap of 3CX in 2024.

Join Jason Pryke, our Senior Technical Sales Executive, who will lead the discussion on the functionalities and enhancements encompassed in the new 3CX version 20. This is a unique opportunity to gain expert advice on optimising your systems in readiness for the update.

Key Agenda: V20 Update

  • API Improvements
  • Reporting Improvements
  • Transcription Improvements
  • Troubleshooting
  • 2FA
  • 3CX Roadmap
  • Q&A

This session will equip you with the necessary knowledge and strategies to embrace the future of 3CX effectively and how you can benefit from the latest improvements.

Find Out More & Register


Let us know what you’d like to hear about!

Got a topic you’d like to learn more about? Let us know! These drop-in sessions are an opportunity for you to access the information you need. Simply complete our topic suggestion form to help shape the focus of our future sessions*.

We hope to see you online soon!

Make a Topic Suggestion

View the Drop-In Schedule


Getting started with 3CX and want to save more?

Get a 5% discount on any Snom or Fanvil handsets when purchased with a new or renewed license with ProVu! Find out more about our one-stop shop for 3CX.

Find out more

Looking to find the best hardware option for your 3CX installations? Our team are on hand to help you with your fulfilments. Speak with a member of our team today to make the most of our one-stop shop. Call us on: 01484 840048 or email contact@provu.co.uk.

Seamless Setup, Zero Hassle! Remote Installations Made Easy

We understand that the world of technology is evolving fast, and you want to offer your customers the latest solutions quickly and efficiently. That’s why we’re excited to introduce you to our Remote Installation Service, exclusively for you.

Our Remote Installation Service is available for 2N, 3CX, Algo, and Sangoma. Whether you’re dealing with door entry and access control, PA systems, PBX setups, or VoIP gateways we’ve got you covered. Our expert team is ready to assist you with seamless remote installations, ensuring your deployments are up and running in no time.

What Our Remote Installation Services Include:

Sangoma Gateway Installation:
Sangoma Gateways are renowned for their VoIP conversion capabilities. We can help you configure these gateways to match your customer’s specific requirements, minimising the risk of installation issues and expanding your product offerings.
2N® Door Entry & Access Control Setup:
Tap into the growing door entry and access control market with confidence. Our team can handle the setup and configuration of 2N® door entry and access control products, so they arrive on-site ready to work without complications.
Algo IP PA Systems:
As IP PA systems face upgrades due to the ISDN switch-off, we’re here to help. We’ll set up and configure Algo’s units to seamlessly integrate with new or existing systems, complete with pre-configured settings like ring groups and hunt group multicast.
3CX PBX Setup:
Starting from scratch with a 3CX PBX system? Let our experts guide you through the entire setup process, including SIP trunk configuration, phone setups, IVR, call queues, and more. We’ll also provide valuable insights on safeguarding your systems against potential threats.

Find out more


Tell us what you’d like to see!

We’re always open to feedback! If you have an idea as to how our systems could work better for you, let us know. We’re all ears. Simply email support@provu.co.uk to share your thoughts with us.


Simplify your installations and enhance your services. Get started with our Remote Installation Service and open up new possibilities for you and your customers. Simply call 01484 840048 or email contact@provu.co.uk to speak with a member of our team.

Free Virtual 3CX Training Courses!

Deepen your 3CX knowledge with our upcoming dates for our free virtual 3CX training courses. These courses, accredited by 3CX, equip you and your team with the knowledge to become certified partners*.

All our 3CX training courses are hosted live by our in house 3CX technical experts who are on hand to answer any questions you may have during or after the course.

Sign up to be a ProVu 3CX Partner

Upcoming Virtual 3CX Training Courses

3CX Basic Training
A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register

3CX Advanced Training
Covering some of the more advance, complex configuration options within 3CX as well as handling advanced security features, this course is ideal for those who have already completed the basic and intermediate certification.

Find Out More & Register


There is Still Time to Join!

There is still time to join our upcoming 3CX Drop-in session on Thursday, 13th July! Where we will be covering the most recent updates to 3CX including the latest video conferencing features.

Want to stay in the know with 3CX? Register for our upcoming 3CX Drop-in dates to stay in the loop with 3CX updates, technical know-how and tips.

Find Out More & Register


Get additonal value from 3CX with ProVu

1. Enhanced Credit Account:
We offer a unique advantage by providing a credit account that isn’t available when purchasing 3CX directly. This enables you to manage your budget effectively and have the flexibility to invest in additional services or equipment as needed.
2. Superior Support:
You not only receive support from 3CX directly but also benefit from our own dedicated support team available in your current timezone. This means you can get timely assistance and resolve any issues promptly, ensuring smooth operations for your business.
3. Convenient One-Stop Shop:
Offering both the 3CX licenses and the required equipment in one easy-to-access place. Eliminating the hassle of dealing with multiple vendors and streamlining the procurement process, saving you time and effort.
4. Access to Promotions and Special Offers:
By choosing ProVu as your provider, you gain access to exclusive promotions and special offers on equipment. This can lead to cost savings, allowing you to maximise the value of your investment. Including a 5% discount across Fanvil & Snom devices bought with 3CX.
5. Consultation and Testing:
We go beyond just providing products and services by offering consultation and testing of features with end devices. This ensures compatibility and optimal performance, allowing you to make informed decisions and implement the most suitable solution for your specific needs.

By opting for 3CX through ProVu Communications, you not only benefit from our unique offerings but also receive comprehensive support, convenience, cost savings, and expert guidance throughout the process.

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal.

Looking for Regular 3CX Updates? Register for our NEW Drop-In Sessions

3CX Drop In Sessions

We know it can sometimes be difficult to keep up to date with the latest changes. 3CX are continuously developing their award-winning solution to enable you to access the very best features and functionality. Now you never need to miss an update again with ProVu!

Starting from 4th May, we will be hosting monthly virtual drop-in sessions. In the first session, we will be discussing the recent changes made to 3CX’s free licence and what these changes mean for you and your customers. In this short 15-minute session, our Senior Technical Sales Executive, Jason Pryke will also be taking your questions, giving you the opportunity to access the answers you are looking for.

Find out & Register


Let us know what you’d like to hear about!

Got a topic you’d like to learn more about? Let us know! These drop-in sessions are an opportunity for you to access the information you need. Simply complete our topic suggestion form to help shape the focus of our future sessions*.

We hope to see you online soon!

Make a Topic Suggestion

View the Drop-In Schedule


Become a Certified Partner with ProVu

Accredited 3CX Training
In addition to our new monthly drop-in sessions, you can also continue to benefit from our quarterly virtual training courses.

Register your interest to be among the first to be notified about our new training dates!

Find Out More & Register

Looking to find the best hardware option for your 3CX installations? Our team are on hand to help you with your fulfilments. Speak with a member of our team today to make the most of our one-stop shop. Call us on: 01484 840048 or email contact@provu.co.uk.

Expand your horizons with our upcoming 2023 training dates

Expand your horizons with our FREE upcoming training events. Upskill your team with our free accredited courses to offer more to your customers and improve your knowledge on the products you’re offering and supporting.

3CX Intermediate Training – 1st March

Suitable for those looking to advance to the next level with 3CX, our intermediate training is open to all 3CX partners. Designed to equip you with the knowledge to take the intermediate certification exam*.

The 3CX Intermediate course contents will include more advanced topics such as time-based scheduling and advanced installation options.

Register Today


3CX Basic Training – 12th & 13th April

Already selling £1000 worth of 3CX a year or looking to get started? Why not take part in the FREE basic 3CX course and become a Bronze 3CX partner, giving you increased margin up to 15%. Make sure to register as a 3CX partner to get the full benefits.

Becoming a certified partner gives you access to improved technical know-how and support, increased sales margins and access to marketing resources. As well as discounts on 3CX products.

Register Today



Yealink Senior CIPPE Course – 21st March

Following the success of our junior CIPPE virtual training course, why not take your knowledge to the next level with our Senior Engineer training course*. Explore the advanced features of the Yealink phone range while improving the overall technical expertise of your team.

Sharpen your professional skills and enhance your expertise at no cost by becoming an official Yealink Certified Engineer with ProVu.

Claim your FREE place


Yealink Junior CIPPE Course – 18th April

Become a certified Yealink IP Phone Engineer with ProVu! Join our upcoming Yealink Junior CIPPE training course. Start your Yealink journey with this entry-level course and learn all about Yealink’s phone range, including DECT and conferencing devices, as well as Yealink’s services. Empowering you and your team to be better equipped to support your customers.

Hosted by two of our experienced technical support engineers, who will be able to discuss any questions you may have during the course, you will be in good hands.

Add a new feather to your hat today and become an official Yealink Certified Engineer with ProVu.

Claim your FREE place


Don’t see the course for you? Register your interest!
Register your interest in future courses with brands like 2N, Sangoma and Algo which will be subject to on-demand scheduling.

Register your interest

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an intermediate partner you will first need to complete the basic training course.

*In order to sit the Yealink Senior CIPPE certification, you will first need to complete the junior course.

Upskill Your Team with Our Upcoming 3CX Virtual Training

Upskill your team ready for whatever 2023 throws at them with our upcoming FREE virtual training. With both the basic and advanced courses being delivered in January 2023. There is no better time to give yourself and your team a refresher on how to deploy 3CX and the opportunities it can bring.

New to 3CX? Why not start your journey in 2023 with us? With a host of features including call queues, video conferencing, live chat, and contact centre, 3CX has tons to offer. What’s more with no upfront cost, you can try 3CX for FREE for up to 10 users to see for yourself. Sign up for our basic course to explore how 3CX can secure and scale your business.

Upcoming Virtual 3CX Training Courses

3CX Basic Training
A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register

3CX Advanced Training
Looking to take your 3CX to the next level? Develop your 3CX knowledge even further with the highest level of 3CX training and get even more exclusive perks from 3CX.

Find Out More & Register

Why become 3CX certified?

Besides having a better understanding of one of the foremost PBX softwares, becoming 3CX certified offers tons of benefits including favourable pricing, leads from 3CX, improved technical support as well as customer confidence in the 3CX accreditation.

1. Preferential pricing
Access cheaper pricing on 3CX products as you complete your 3CX certifications and move up on the partner program*. With pricing becoming more and more favourable as you reach silver, gold and platinum levels.
2. Increase Sales
With a higher level of understanding on 3CX products, you and your team will be able to upsell 3CX’s software with more confidence knowing it is the best product for the job.
3. Accelerate your Partner Status
Accredited 3CX partners can easily progress through the partner program tiers. Starting with the basic course, set off on the right foot and on the path to bronze status. From there, the intermediate and advanced courses are your next steps to accelerate your status, enabling you to access Silver, Gold, Platinum and even Titanium partner levels (status dependent on annual sales). The 3CX partner program gives you not only the status that comes with being partnered with 3CX but also preferential pricing, website listing, and leads.
4. Improve Your Customer Experience
With a greater understanding of 3CX gaining a 3CX certification enables you to understand how to resolve technical issues and provide a better level of support to your customer base.

Sign up for the 3CX Partner Program

Getting started with 3CX and want to save more?

Get a 5% discount on any Snom or Fanvil handsets when purchased with a new or renewed license with ProVu! Find out more about our one-stop shop for 3CX.

Find out more

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an Advanced partner you will first need to complete the basic & intermediate training course.

**The 3CX Partner Program is based on sales figures and certification levels, to find out more about the tiering system visit: https://www.3cx.com/partners/channel-partner-program/

Your Discounted 3CX One-Stop Shop!

Did you know that you can simplify your 3CX orders with our one-stop shop? From your initial 3CX license purchase to the handsets & headsets you need to fulfil your projects, we have your back!

Credit Facilities

For a more flexible payment option, we offer our resellers the opportunity to apply for a credit account. Spreading the cost of both your 3CX licences and hardware.

Find out more

Additional Pre & Post Sales Support

Get access to our expert team of 3CX certified engineers who are on hand to offer you pre and post sales support on both the licensing and hardware. Giving you better support availability between ProVu & 3CX.

Find out more

Remote Installation Services

We offer remote installation services to help ensure your deployment goes as smoothly as possible.

Find out more

Fast Turnaround

We know you want your licences when you order them, not days later. Thanks to our integration with 3CX’s system and our online portal, ProSys, we make ordering licences a simple, fast process.

Find out more

Free Training

We are accredited 3CX trainers and host regular training courses in person and online. These free courses are accessible regardless of your 3CX level and help you to gain better discounts on your licences.

Find out more

One-Stop Shop

With a wide variety of compatible Snom & Fanvil devices, we can supply all your hardware requirements and 3CX licences, to offer the complete 3CX solution. Shipped direct to your end user customer with your own branding the very next day.

Find out more

What’s more get a 5% discount on any Snom or Fanvil handsets when purchased with a new or renewed license with ProVu! Saving you money, time and effort!

Sign Up Today to Benefit from ProVu’s One-Stop Shop

Sign up today as a ProVu 3CX partner to take advantage of our full range of benefits including technical support, training and exclusive discounts. Streamline your order processing today!

Sign up to be a ProVu 3CX Partner