Browse Author

Jake Womack

What’s new with 3CX

Being at the forefront of PBX systems and integrated communications, 3CX have had to innovate and grow to meet the demands of users as well as the ever-changing technology landscape. With web, desktop and mobile clients it is now easier than ever to connect supported devices to an all-in-one communication system.

Some of the latest updates to 3CX

In the most recent version 18 update, 3CX have improved on the system with some quality-of-life updates as well as some brand new features.

IOS App Official Release: Fast Chat ResponseFast Chat Response allows users to respond quickly to chat messages without unlocking their devices. By long pressing the chat notification and then being prompted to either ‘reply’ or ‘mark as read’.

What’s more, in accordance with the Ray Baum Act & Kari’s Law devices are required to be able to direct dial local emergency numbers without having to add a prefix or access code. The 3CX app can recognise emergency numbers and “offloads” the call to the native GSM dialer instead.
Stream 3CX Video Conferences on YoutubeVersion 18 of 3CX has been updated to integrate with YouTube. Allowing users to present video conferences LIVE via YouTube as well as stream public YouTube content directly within a meeting. This feature requires an enterprise edition license.
Improved filtering on 3CX VC WordPress pluginThe 3CX Video Conference WordPress plugin has been updated to make publish 3CX webinar and registering customers easier. Allowing users to filter by published extension numbers, Keyword in webinar subject as well as set number of days in the future.

Based on the 3CX VC Rest API, users can customise the experience to fit individual needs and requirements.
New Call Flow DesignerAudio files that are generated through text to speech are now cached in the 3CX server. Meaning that users will save money as well as response time when playing the same text over and over. 3CX first checks for local WAV files for the same voice & text. If available the WAV file will be played, otherwise the text to speech operation will be triggered, adding the result to the cache.
Easily Parse CSV TextWith a new CSV Parser, users can easily convert CSV files into a table. Giving users an easier way to collect information like numbers or values from specific rows and columns. Making callflow validation, such as user ID and PIN numbers, that much quicker if the information is in a CSV file. What’s more, this can all be done without any C# scripting.

Get Started with 3CX!

Sign up Today!

3CX Basic Training
Start your 3CX journey with ProVu. Registration is now open for our next Basic Training Course. Whether you’re new to 3CX or simply looking to brush up on your knowledge; this free to attend virtual course is a great place to start. Join us to learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register
3CX Advanced Training
Ideal for those already familiar with 3CX. The advanced certification consists of seven modules which cover the more advanced settings of 3CX including Bridges, inbound and outbound routing, security and anti-fraud.

Find Out More & Register

Get in touch today to discover how you can upgrade your customers’ systems with 3CX. Call 01484 840048 or email contact@provu.co.uk.

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an intermediate partner you will first need to complete the basic training course.

**The 3CX Partner Program is based on sales figures and certification levels, to find out more about the tiering system visit: https://www.3cx.com/partners/channel-partner-program/

You Could be Missing Out!

Did you know, besides our award winning reseller portal, ProSys, ProVu also offers a multitude of services and features you may not be taking full advantage of.


Personalisation

Make your orders your own. Add your own branded marketing inserts or packaging to your orders and even your own logo to selected devices. Let us help fulfil your objectives through every step of the customer journey.

  • Device Printing – Add your own or your customers’ logo to selected devices.
  • Marketing inserts – Customise your delivery with leaflets, install guides, brochures or thank you notes.
  • Branded Packaging – Make your deliveries your own with custom logos and customised packaging, packing tape or unit packaging sleeves.
  • Branded Despatch Notes – Add your own branded letterhead, despatch notes and invoices to your shipment.
  • SIM fulfilment services – Personalise your SIM cards with your own branded packaging and let us take care of the stock, admin and fulfilment.


Education

Boost your skills & understanding for some of the industry’s top brands. Take advantage of our hosted online and in person training courses. With a wide range of topics there is always something that can boost your teams skills.

With specific training courses in

  • 3CX
  • Algo
  • Snom Certified Engineer Programme
  • Gigaset
  • Sangoma Vega Gateways
  • Yealink
  • Mechanical Installation Courses for IP Access Control
  • Mechanical Installation Courses for IP Audio
  • Multi Cell Deployment Training – Radio Mapping
  • Onsite Sales Training


Device set up and installation services

Pick and choose what you need as and when you need it. Choose from pre-installation surveys, installation services & support as well as device management for existing, new and adopted devices.

  • White Label Survey and Installation available for 2N IP Access Control & IP Audio
  • Handset Pairing & White Label Survey and Installation available for DECT
  • Remote Installation of IP Audio / IP Access Control / VoIP Gateways
  • Video Conferencing Solutions & White Label Installation
  • Project Design Consultation, (PCI) Pre-Sale Compatability Investigation & Interoperability Testing
  • Device Management & Provisioning

Explore a full list of our services here

We’ve got your back! While we offer a host of services for you to make the most of if there’s something else that you feel could benefit your business, please feel free to get in touch. Speak to a member of our team today on 01484 840048 or email contact@provu.co.uk to discuss your requirements and how we can help you achieve more!

The Yealink BH72 NFR is Back and Better Than Ever!

Our exclusive BH72 NFR offer is back and better than ever. Extended to the end of June, you can get a mind blowing 70% off RRP on your purchase of a Yealink BH72 Bluetooth Headset with charging stand. Why not try it out for yourself with a massive £144 off RRP!

  • Up to 35-hours talk time
  • Retractable Microphone boom arm
  • Bluetooth & USB connectivity
  • 2 Simultaneous Bluetooth connections
  • Dual-sided busy light
  • Available in Grey & Black
  • Available in UC & Teams variant

Experience the Yealink BH72

Why not also take advantage of Yealink’s Spring Super Saver? With a wide range of Yealink’s latest headsets now available at a discounted rate. Until the 30th June 2022, save a massive 20% off the Yealink UH3X series & WH6X series headsets with no limits! What’s more, if you purchase over 200 units of the UH3X series or over 80 units of the WH6X series you will receive a FREE* BH72 Headset with charging stand!

Get in touch with our expert sales teams on 01484 840048 or email contact@provu.co.uk to access these exclusive savings!

  • Qi Wireless charging station sold separately
  • BH72D Headset NFR offer available until the 30th June
  • BH72D Headset NFR offer is only available on BH72 Bluetooth Headset with Charging Stand
  • NFR products are subject to one per company
  • NFR offer pricing will be subject to change without notice

We’ve Been Shortlisted!

With the Pandemic and lockdowns feeling like a distant memory, there’s no denying the last couple of years have been challenging for many companies. While Covid is still around, it feels we’re adapting well to life post-lockdown and it’s great to see a return to a semi-normal state. With this, we’re incredibly excited to see a return of many of the Channel’s in-person events this year, including the prestigious Channel awards!

The Channel, while not hit as hard as other sectors is repairing itself, allowing companies across the country to come out swinging. With Teams giving everything they have, going above and beyond for customers new & old. Innovating their services and growing to accommodate the new normal. People have taken notice of everyone’s hard work with many Industry Awards starting to announce their shortlists. We are delighted to have been shortlisted for not one, but two upcoming awards.

Technology Reseller Awards

New for 2022, the Technology Reseller Awards cover all aspects of the industry; from AV, Cyber Security, Hosted Services and Software to name a few. The category we have been shortlisted in is Comms & Network Distributor of the Year and was based on reader votes. It’s always great to have your customers behind you and we’d like to thank everyone who took the time to vote for us, helping us secure a place on the shortlist! We’re looking forward to attending this ceremony in London on 26th May which will be hosted by comedian, Josh Widdicombe.

Comms Business Awards

Shortlisted for 2022 Distributor of the Year. These awards have long been a highlight in the Channel Calendar. Taking place in London on 21st July, the illustrious ceremony is often hosted by a well-known celebrity with previous hosts including Sir Lenny Henry and Jimmy Carr. It’s a real celebration of the great achievements throughout the industry and we can’t wait to be back there again.

We’d like to wish everyone shortlisted the very best of luck in the upcoming awards. As well as a massive thank you to everyone who voted for us. Your continued support means everything to us.

The ProVu Team

Why not explore our services that got us shortlisted? You never know what you could make use of!

Explore our Services Brochure

It’s Platinum again for ProVu!


We have done it again! We have been awarded Platinum Distributor status by Snom for the 3rd year running and as a long standing Snom partner we are proud to be Snom’s Number #1 UK Distributor.

What Makes Us Snom’s Number #1 UK Distributor?

1. We stock a variety of the latest Snom Deskphones, Handsets and Headsets, all of which are still widely available in light of the continued shortages.
2. Our Technical Support Team are on hand to help with interop testing, helping you to ensure your devices are compatible with your chosen platform.
3. We can work with you and your customers to help identify your ideal Snom solution and help build a complete package.
4. As Snom’s number #1 UK distributor you can access exclusive discounts and offers found nowhere else, including rebates of up to 40% when you become a registered Snom Partner.

Not a Registered Partner?

Want to make the most of purchasing Snom? Sign up today for FREE as a Snom Partner and get access to unique discounts and rebates. Plus, all eligible partners will receive a complimentary handset of their choice!

Sign up Today!

Our expert team are on hand to help you keep your projects moving. For more information on device availability or for recommended replacements for items with long wait times contact us on 01484 840048 or email contact@provu.co.uk. Whatever your requirements, we’ve got your back!

Get Ready for Gigaset’s Monthly Prize Draw!

Gigaset Monthly Prizedraw

From the 1st May until the 31st October, purchase one or more Gigaset N870 Multi cell DECT base station and be entered into Gigaset’s monthly prize draw to win a Gigaset ION!

Gigaset ION

A UC handset built for flexible use. Get access to all of your communication needs wherever you are with the Gigaset ION. Featuring a DECT base station and personal speaker phone that has been developed to meet today’s UC user demands. Keep connected at home, in the office or on the go, by pairing the ION with Teams, Zoom or one of many other supported softphones to enjoy mobility without bounds. Switch between personal handset and handsfree speaker phone modes automatically, so no matter where you are or where you need to be, you have the flexibility to do what you do best.

Get more from the N870IP

Whatever the size of your deployment, the Gigaset N870 has you covered. Connect up to 250 handsets for larger deployments with Gigaset’s new and improved, ruggedised R700H or even the updated SL800H.

Benefits of the N870IP
Combining DECT base stations and a DECT manager in one, the N870 removes the need to purchase a separate DECT manager*, making it a more economical solution.
Each multicell system supports up to 250 handsets, 60 base stations and 60 simultaneous calls.
Using Gigaset’s Integrator VM, users can combine up to 100 systems which is the equivalent of 6,000 base stations creating a solution which supports up to 20,000 handsets and 6,000 simultaneous calls!
With compatibility across all recent Gigaset pro DECT handsets, users can select any combination of S700H, R700H, SL800H or Maxwell C handsets.

Why not check out our range of supported handsets & DECT deskphone

SL800H Maxwell C S700H R700H

Explore the N870IP

The Small Print:

    • Five prize draw winners per month
    • 1st May through to the 31st October 2022
    • Entries limited to one per company per month
    • Prizes will be drawn at the beginning of each month
    • Winning Resellers will be contacted on the draw date and where possible a Gigaset representative will deliver the prize in person

5 Benefits of Pairing Fanvil & 3CX

3CX & Fanvil go hand in hand, giving users a reliable, user friendly and competitively priced communications solution straight out of the box. With Fanvil’s high quality and affordable devices backed up by 3CX’s advanced integration and full interoperability. Users can get an all in one, ready to go solution with a simple to use interface.

Both Fanvil and 3CX are vigorously tested to ensure full interoperability. Here we’ve summarised our top 5 benefits of pairing Fanvil with 3CX.

1. Quick Set Up
3CX fully supports Fanvil handsets, with all the configuration settings the devices need already active in 3CX. Admins can use 3CX’s easy to use configuration tool to remotely push out changes to all devices on the network without the need to carry out site visits or manual updates.
2. Secure
Rest easy knowing that 3CX & Fanvil take every step to protect your data & systems. With 3CX having several inbuilt anti-hacking mechanisms to stop attacks including blacklisting the attackers’ IP addresses as well as creating credentials and passwords for devices & SIP accounts on deployment.
3. Adaptable
With easy-to-understand instructions as well as clear platform controls. 3CX & Fanvil give users adaptable and customisable options to suit their business needs. Designed to ease operation and management, administrators are able to control every aspect of their telephony solutions, including setting up call queues, extension numbers, digital receptionist, ring groups and name searching functions to easily find call information for people in their address book.
4. Control
Users are able to manage all incoming calls with the ability to set up a flexible digital receptionist as well as setting up skills based routing to ensure the right people answer the right calls. Improving response times as well as customer interactions. All thanks to the user friendly 3CX interface and compatible Fanvil products.
5. Improved Operational Costs
3CX & Fanvil give users the best priced products along with the highest quality devices & software. As well as benefiting from product savings, end users can save with reduced telecoms bills by upgrading their old ISDN lines to SIP trunks.

Get Started with 3CX!

Sign up Today!

3CX Basic Training
Start your 3CX journey with ProVu. Registration is now open for our next Basic Training Course. Whether you’re new to 3CX or simply looking to brush up on your knowledge; this free to attend virtual course is a great place to start. Join us to learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an intermediate partner you will first need to complete the basic training course.

**The 3CX Partner Program is based on sales figures and certification levels, to find out more about the tiering system visit: https://www.3cx.com/partners/channel-partner-program/

Yealink Spring Super Saver

Spring is here and with that comes the classic British weather of scorching sunny days, overcast rain and the occasional snow & sleet. While the weather can never seem to make up its mind, we have something to brighten your spirits! From now until the 30th June you can save a massive 20% off Yealink UH3X series & WH6X series headsets with no limits!

What’s more if you purchase over 200 units of the UH3X series OR over 80 units of the WH6X series during the promotional period, you will receive a FREE* BH72 Headset with charging stand!

UH36 WH62 WH63
WH66 WH67

UH3X Series

Flexible for any workspace

    • Simple plug & play features with easy connectivity
    • Native integration with easy-to-use management systems
    • Excellent audio performance
    • Comfortable for all day use

Explore the UH3X Series

WH6X Series

Redefine your workspace

    • Ergonomic Design for All-Day wearing comfort
    • Noise-cancelling microphone for superior calling experience
    • Extended wireless range with long battery life give more day-to-day flexibility
    • Seamless compatibility for a consistent calling experience

Explore the WH6X Series

Discover the Latest in the Yealink Headset Range – Webinar

Personal devices have become more important than ever in business communication. Join our Sales Manager Anna Maria Marzec-Smith and learn about what devices are available as well as the new additions to the Yealink Range. Including the best products for your projects and a number of Headset promotions available with ProVu Communications.

Register for the webinar today!

Get in touch today to discuss your requirements call us on 01484 840048 or email contact@provu.co.uk.

Offer available until the 30th of June 2022

Channel Live 2022!

What a whirlwind two days we had at Channel Live last week. It was great to see some of our existing customers and catch up with what their plans are for the rest of 2022. It’s encouraging to see that after a rough couple of years, the industry is alive and thriving.

Maybe even more so! As we had some great discussions with new up and coming companies as well as some completely new companies coming into the sector for the first time. It was amazing to meet everyone, and we hope you will be in touch soon.

Day 1

With the first day underway from its 10am start we were blown away with how many people travelled to see the show. We were hesitant at first, that after the years we have had would anyone want to turn up to big events like this! We were definitely proven wrong and happily so.  Maybe it was everyone hungry to get back to business as normal, or maybe it was just all the free freebies going! (I know our Tech Director, Muhammad was very pleased with his loot from this year).

Continuing with the first day, our MD Darren Garland had a presentation in theatre 2 discussing the value branching out into IoT could bring your business and what our sister company, Alliot Technologies, can bring to the table.

Find out more about what IoT could do for your business

It was great having members of Snom and DrayTek on the stand. I know many of you appreciated being able to ask questions directly to our suppliers. Also getting a first hands on look at the new products coming out this year from Snom, Yealink, Cisco and Draytek.

With the first day coming to a close, many members headed to the Channel Live Gala Dinner, which we were told was a beautiful dinner, cracking entertainment and good times had with friends from up and down the country. Our Team was very well behaved and were in bed by 9 with it being a school night, ready for the second day.

Day 2

The second day, our team was refreshed and ready for another long day. As with many shows, the second day was slightly quieter than the first; Which I’m sure some of the others that were in attendance of the Gala dinner were quite thankful for, since they ended the party around 3am.

With another talk in theatre 2 from our very own Sales Manager, Anna Maria Marzec-Smith. Attendees joined Anna as she discussed how to get the most from your distributor and her top tips on the questions you should be asking to get the most value from your suppliers.

Discover more about ProVu’s Range of Value Added Services

As the second day came to an end it was all hands on deck to pack down the stand. It is amazing to watch something that was full of people become so empty so quickly. I think everyone was ready for bed after an amazing two days. We can’t wait for the next one!

Make a Statement with the 2N IP Style!

The 2N IP Style combines the very best 2N has to offer in one modern device. With a generous 10” display and state of the art Axis Artpec processor, the 2N IP style is ideal for the entrance ways of businesses, event venues or personal homes that want to make a statement.

With a highly advanced HD camera that can handle multiple full HD streams, the 2N IP Style offers a completely protected intercom with an impressive IP65 rating, keeping out heavy rain and dust, as well as an IK08 rating, securing it from vandalism and destruction.

2N IP Style

High resolution camera

2 built-in microphones

Supported codecs include: G.711, G.729, G.722, L16/16 KHz

10.1” Touchscreen

170° Viewing Angle

Bluetooth 5.0 LE compliant

Discover the very best in intercom design

6 Easy Steps to Fit Your 2N IP Style

1. Whether you prefer surface or flush mounted devices, the 2N IP Style is simple and easy to install. Simply attach the mounting bracket to the desired location or make a hole in the wall and install the 2N IP Style flush mounting bracket (sold separately).
2. Secure the bracket. For the flush mounted option make sure it is level with the wall by using the supplied levelling key to make fitting the 2N IP style that bit easier.
3. Attach the mounting brackets to the sides of the bottom mount handle and secure in place.
4. Remove the connector cover on the back of the intercom and thread the desired cables through the bushing. Fit the required end pieces to the cabling.
5. Slot the IP Style onto the mounting bracket as far as it will go. Connect all the cables to the IP Style and reattach the connector cover.
6. Finally, push your newly fitted IP Style back up to the mounting bracket and pull down slightly fitting it into place. Make sure to lock your IP style into place with the screws located under the camera ledge.

Still unsure how easy it is? Watch this 2N how to

Don’t have the engineers to install? No problem, just make use of our White Label installation services. To take advantage of this and many more services contact us today!

2N’s Upcoming Events

Come see 2N & ProVu at Channel Live – 30th & 31st March

Both 2N (Stand 360) & ProVu (Stand 410) will be exhibiting at this year’s Channel Live event at the NEC Birmingham on the 30th & 31st March. Visit us at the show to be in with a chance of winning a 2N Villa Kit!

Register today!

New courses on 2N’s e-learning portal

Learn more about how best to use and maintain 2N’s incredible intercom range with their online e-learning courses. Short and to the point, these courses will have you certified in no time. With courses like Visual Monitoring, Security, Installation prep and many more there is always something to learn.

Start your e-learning!

2N Access Commander – Webinars – 3rd May

Get an in-depth guide to 2N’s Access Commander software in this upcoming webinar. Where you will learn how to install virtual servers as well as the command box. Set basic settings as well as access rules, zones and user group explanations. Taking place on the 3rd May with the advanced and integration webinars on the following days.

Sign up today!