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Kate Figg

Snom & 3CX Webinar – What Works Well?

Join us for the third and final instalment of our joint Snom and 3CX webinar series and discover what works well when using Snom and 3CX together.

Having previously covered the benefits of combining Snom and 3CX, this webinar will look at the unique features which can be unlocked when used together to provide a powerful, flexible communications solution.

Whether you’re interested to see a live demonstration of the tools available with 3CX’s award-winning software or discover how you can utilise Snom’s powerful io development tool to unlock new features and capabilities – you won’t want to miss this webinar!

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Important Panasonic Provisioning Notification

Important Panasonic Provisioning Notification

We have been informed by Panasonic that phones manufactured in mid-2017 have a problem with the embedded client certificate.

Affected devices are all TGP600/HDV series manufactured from July to November 2017. The issue is that the certificate loaded into the device at the point of manufacture only lasts for one year instead of the usual thirty. This affects provisioning systems which secure connections by validating a device’s client certificate. As a result of this, at some point in July 2018, these devices will start to fail to provision if client verification is being used.

The fix is to upgrade the firmware of the device to the following versions (or newer):

Model Name Firmware Version Download Link
KX-TGP600 06.021
KX-HDV130 06.121
KX-HDV230 06.121
KX-HDV330 06.021
KX-HDV430 06.021

For customers using our provisioning platform, please contact us to organise upgrades of your phones. We can handle this automatically for you, but will require your consent to do so – phones will not be automatically upgraded.

For customers using other provisioning systems, please get in touch with whoever manages the system to organise the upgrades. If they require assistance, we are happy to help.

Panasonic has also provided a website for checking your phones.

We would like to apologise on behalf of Panasonic for any inconvenience this may cause. If you have any questions, please don’t hesitate to get in touch, you can call us on 01484 840048 or email support@provu.co.uk.

Sangoma Vega 50 Gateways End of Life Notice

Sangoma Vega 50 Gateways
End of Life Notice

Sangoma has officially announced that the Vega 50 product line is now end of life.

The official end of life date is 30th June 2018, however, due to low availability of stock we will not be replenishing this product range. Once our stock is gone, the Vega 50 series will be replaced by the Vega 60G gateways, which offer a more compact solution at the same price point. For products purchased after the end of life date, Sangoma will continue to support these products until 30th June 2019.

Product Replacement Model
VS0114
Vega 50 4 FXS & 2 FXO		 VS0200
Vega 60G 4 FXS Analogue Gateway (No FXO)
VS0113
Vega 50 8 FXS & 2 FXO Analogue Gateway		 VS0201
Vega 60G 8 FXS Analogue Gateway (No FXO)
VS0119
Vega 50 4 FXO Analogue Gateway		 VS0202
Vega 60G 4 FXO Analogue Gateway
VS0118
Vega 50 8 FXO Analogue Gateway		 VS0203
Vega 60G 8 FXO Analogue Gateway
VS0117
Vega 50 2 BRI Media Gateway		 VS0207
Vega 60G 2 BRI ISDN2 Gateway
VS0116
Vega 50 4 BRI Media Gateway		 VS0209
Vega 60G 4 BRI ISDN2 Gateway

Please note: the Sangoma Vega VS0115 is no longer available to purchase.

If you wish to discuss this with a member of our sales team, please call 01484 840048 or email contact@provu.co.uk.

ProVu Webinar: The Benefits of Reselling Sennheiser

You’re invited to our upcoming webinar, ‘The Benefits of Reselling Sennheiser’.

On Monday 30th April, our Technical Pre-Sales Engineer, Matthew Heaney will be joined by Imre Csuri from Sennheiser to give us an overview of the various benefits that come with being a Sennheiser reseller. Having been reported in the media for some time now, there has been a major increase in the attachment rates of headsets, this is your opportunity to hear how you can address the current trends and challenges your customers may be facing.

Whether you’re already familiar with Sennheiser’s range of headsets or simply looking to learn more about the unrivalled offering, Channel protection and cross-selling opportunities they offer, this webinar is ideal for anyone looking to hear more about Sennheiser’s offering to the Channel – we hope you can join us!

Register Now!

Register now to Attend our Cisco ITSP Event!

We’re delighted to be working with Cisco to host two exclusive events next month! Designed with ITSP partners in mind, we have worked with Cisco to put together two insightful events which will equip you with the knowledge and support to make a success of adopting Cisco’s range of Multiplatform phones.

With guest speakers from Cisco, you can expect to learn about the future of Cisco’s MPP phone range and how both ProVu and Cisco can support the growth of your business with our exclusive ITSP offerings – simply select your preferred location to be there!

When & Where?

Mi-IDEA Manchester
Monday 14th May, 13:00 – 16:30

Mi-IDEA

Mi-IDEA Manchester – Room: Kennedy,
Pencroft Way,
Manchester,
M15 6AY

IDEALondon
Friday 18th May, 09:15 – 12:00

IDEALondon

IDEALondon – Event Space,
69 Wilson Street,
London,
EC2A 2BB

Register for your free place now

These events are free to attend, due to limited capacity places will be allocated on an application basis.

Introducing the New Cisco 6800 Range

The new Cisco 6800 range is now in stock and available to purchase from ProVu! Joining the 7800 and 8800 series of desk phones, this new range increases Cisco’s portfolio in the MPP SIP phone market and is designed to offer a choice of budget-friendly desk phones. Both the 6841 and 6851 feature Gigabit Ethernet and Multiplatform support for third-party hosted deployments.

Cisco 6841

Cisco 6851

The Cisco 6851 offers more advanced features with PoE support and compatibility with EHS adaptors for a wider choice of usable headsets.

Registration is now open for our Cisco Webinar!

Having announced its acquisition of Broadsoft earlier last year, Cisco has been a hot topic for some time now. Join us for our forthcoming webinar on Wednesday 11th April at 11 am when our Sales Account Team Leader, Anna Marzec-Smith will be taking a look at how Cisco is gearing up to become a key player in the hosted telecoms Channel.

Ideal for anyone looking to hear more about Cisco multiplatform phones and how the Cisco offering can take away some of the challenges of growing your business, register now to join us.

Register for your free place now

Algo Paging & Alerting in Analogue Environments

Whilst we all know the many benefits of VoIP, there are certain situations where customers don’t want to upgrade existing PA systems. This could be down to the complexity of upgrading or a lack of resources and knowledge of the products that are available. Analogue systems are sometimes overly complicated to implement, and most VoIP installers shy away from it. But it doesn’t have to be that way, with Algo’s product range implementing and integrating IP paging is easy.

Algo 8301 IP Paging Adaptor

Ideal for use in hospitality or public sector environments, the 8301 can be applied to an existing analogue system and convert it to integrate with most VoIP systems – giving your customers the advantages of an IP system at a fraction of the cost.

On top of this, the 8301 can also add enhanced features such as multicast, music streaming and scheduling of pre-recorded messages to the system.

Algo 8180 SIP Alerter

Unlike traditional paging speakers, the 8180 is powered via PoE, removing the need for excessive cabling. This can integrate with the 8301 or link up with any SIP based IP phone system to offer an all-round solution which can be remotely managed online.

Both the Algo 8180 and 8301 have a relay input enabling you to add a connection to an emergency button which can be used in emergencies to trigger a voice alarm.

Find out more about the Algo range

ProVu Named as Finalists in the Comms Dealer Sales & Marketing Awards!

Our hard work has paid off again! We are delighted to have been shortlisted in four categories in the Comms Dealer Sales and Marketing Awards. Thanks to our team’s dedication, we have been successful in being named finalists in the following categories.

  • Distibutor Channel Sales Team of the Year
  • Distributor Channel Marketing Team of the Year
  • Distributor Channel Marketing Campaign of the Year
  • Best Company to Work for

We look forward to joining other shortlisted companies at the ceremony which will take place on 3rd May in London – Congratulations to all finalists!

Registration now open: Getting Started with Snom & 3CX Webinar

You’re invited to join the second instalment of our Snom and 3CX webinar series! Taking place on Thursday 22nd March at 11 am, we will be joining forces with 3CX’s UK Channel Manager, Paul Clarke and Snom’s PreSales Consultant, Neal Laxman to equip you with all the information you need to get started with Snom and 3CX.

With a wide range of compatible products, together Snom and 3CX offer a winning solution to suit a wide variety of user requirements. Register now to discover how you can get started and become a Snom and 3CX partner today.

Register Now