Browse Author

Kate Millard

How to Make Yours and Your Customers Network Secure for Remote Working

It’s predicted that home working will more than double compared to pre-pandemic levels when restrictions ease. With that in mind, there couldn’t be a better time to ensure yours and your partners’ networks are secure and prepared for remote workers.

How to Make Your Network Secure for Remote Working

Sangoma’s SBC range are the perfect solution to securing VoIP networks not just for yourself, but for your customers too. Remote worker soft phone applications and the rise of UC solutions mean a greater variety of media need to securely use the network which can sometimes expose unfamiliar or unknown vulnerabilities. SBCs provide a number of services to make VoIP/UC systems more secure and better able to integrate SIP-based equipment from a variety of vendors. What’s more with features such as SIP over TLS and SRTP you can enable end-to-end encryption for voice traffic and provide a solution for SIP ALG problems on most modern routers.

Find out more about the features & benefits of Sangoma SBCs

When it comes to remote workers, you’ll want to be sure that while allowing remote access to the PBX and UC applications, you are not effectively opening the door for toll-fraud and other attacks by simply opening ports in the data firewall. Sitting on the edge of a VoIP network, an SBC will only allow authorised endpoints used by remote workers to access the network.

Contact our expert team today to discuss how you can increase your profit opportunities by providing an improved service to your customers post-lockdown. Simply call 01484 840048 or email contact@provu.co.uk.

Yealink Virtual Event – Where Will We Work?

We’re delighted to invite you to Yealink’s free virtual event next week! Register now to join the Yealink team on Wednesday 24th March as they take a look at Hybrid working and how their latest products can help users to feel better and do better wherever they may be working.

With some exciting prize draws and a focus on some of the latest, yet to be launched products, this is the perfect opportunity to discover what’s coming soon and how Yealink’s solutions can help to support the changing landscape of where we work. We hope you’ll be able to join us for what’s set to be an insightful event.

Register Today!

Take Control with Sangoma SBCs

You may already be familiar with Session Border Controllers, but have you considered the opportunities they could offer to you and your customers?

What exactly is an SBC?

In its simplest sense, SBCs act like a firewall specifically designed for VoIP and UC systems. Traditional firewalls are great for creating a barrier around corporate networks, but they’re not so ideal when it comes to determining what traffic to block, which could result in important phone calls being missed. With an SBC, you have much greater control over VoIP and SIP systems, enabling you to recognise and stop suspicious behaviour, this can also be useful in the current climate where there’s a lot of remote workers using their own devices.

Who are SBCs good for?

SBCs are ideal for smaller ITSPs, telephone system installers, VoIP engineers and IT managers looking to protect their voice networks against malicious attacks and/or looking to increase profit opportunities by providing an improved service to your customers. With features such as load balancing, transcoding and least cost routing you can offer an improved, reliable service which is optimised to provide a resilient solution for your customers. This can help to reduce technical support time and increase your customer attachment rate. Whether you’re operating via a cloud-based system, a SIP trunking system or connecting remote workers to a corporate phone system, SBCs offer a range of benefits.

Key Features of Sangoma SBCs

Sangoma Quality of Service

Quality of Service

Generate the best quality of service the connection can provide, from HD voice quality to small bandwidth optimised codecs.
Sangoma Quality of Service

Business Continuity

Ensure business continuity during catastrophic hardware failures by mirroring two SBCs together.
Sangoma Business Continuity

VoIP Protection

Protects VoIP networks from malicious attacks.
Sangoma VoIP Protection

Future Proof

All SBC licenses can be upgraded at any time enabling you to ensure all features are always included.
Sangoma Call Routing

Call Routing

Provide low-cost routing and load balancing across trunks.

Download Sangoma’s Security Whitepaper

SBCs Available from ProVu

To discuss how Sangoma’s SBC range can help to secure your partners’ networks contact our team today by emailing contact@provu.co.uk or calling 01484 840048.

Open the Door to Innovation with our 2N Webinar

2N Webinar - Jan 2021

Open the door to innovation in our upcoming 2N webinar. Whether you’re looking to explore new horizons or are already a reseller of 2N’s industry leading IP door entry and access control solutions we’ll guide you through how you can expand your solutions with 2N.

Register now to join our Technical Sales Executive and resident 2N expert, Gavin Sykes on Thursday 28th January at 11 am to discover more about:

  • 2N’s leading IP door entry and access control range
  • How to remotely manage deployments via 2N’s Access Commander
  • ProVu’s 2N services including consultation, pre-commissioning, white-labelled installation and expert technical support
2N Access Commander

Find Out More & Register

Register now to discover how our specifically designed services can help you to create additional revenue through 2N.

APC Temporary Suspension of Services to Tier 4 Impacted Areas

We have received notice from APC that due to the increased demand for deliveries going to Tier 4 restricted areas, they are suspending their service to these locations until 29th December. This largely affects the South East, London and Wales.

During this time any orders to these areas will automatically be booked on with DPD instead. Please note, we have an earlier collection time with DPD and therefore the cut off for same day despatch is 15:45.

We are working hard to make sure deliveries run as smoothly as possible during these difficult times, however delays are inevitable.

For a reminder of our Christmas opening times and services please see our Christmas opening & shipping times blog.

Kick off the New Year as a 3CX Certified Partner

As we enter the festive season, it’s often a great time to get ahead for the New Year. As things begin to quieten down, it may mean you can get round to the tasks you don’t always have time for. Join us on 16th and 17th December for our virtual 3CX Basic Training course as we help you prepare to ramp up sales for 2021.

With a number of changes coming to 3CX in January, there couldn’t be a better time to gear up your partner status and maximise your potential as an accredited 3CX partner. From 1st January 2021, affiliate partners who have not achieved a revenue target of £2500 and haven’t obtained the bronze certification will be demoted. register now to get ahead of the changes.

Throughout this free course our Technical Solutions Director, Muhammad Bajwa will cover everything you need to know ready to sit the basic certification.

Course Topics Include:

  • 3CX Installation
  • Installing the Apps
  • Desktop Phone Configuration
  • Firewall Configuration
  • Configuring VoIP Providers/SIP Trunks
  • Voicemail
  • Digital Receptionist
Simply complete our sign up form to virtually be there! To gain the basic certification you will be required to sit the 3CX basic exam, this will need to be completed following the course.

Find Out More & Register

To speak to a member of our sales team about 3CX training or the impending changes please call 01484 840048 or email contact@provu.co.uk.

The Business Continuity Checklist

ProVu, your one-stop shop for all you business continuity needs.

       
Headsets Headsets to suit all requirements, from budget wired headsets to wireless, Teams certified devices, we have you covered.
USB Cameras Keeping connected virtually couldn’t be easier with USB cameras ready to be connected to PCs, laptops and compatible handsets.
Personal Speakerphones Great for on the move and at home, personal speakerphones help to maintain optimal call clarity when you need a rest from your headset.
Microsoft Teams Certified Devices With many companies choosing Teams as their preferred platform, we have a range of certified compatible devices available.
IP Video Phones Stay connected with an IP video phone, ideal for those who want the functionality of a desk phone with the ability to put a face to the call.
Softphone Licenses Remotely manageable and configurable, softphones can offer a great solution for those looking for a platform to use across multiple devices and locations.
IP Desk Phones Utilising desk phones both in the office and at home can help to create an element of normality in workers’ routines.

Get in touch to discuss your requirements

We’re here to support you; whatever your requirements, our team are on hand to help you every step of the way. With automatic device provisioning and branded or white labelled next day delivery available, your customers will be up and running in no time.

Call 01484 840048 or email contact@provu.co.uk. to discuss your requirements with a member of our team.

Prepare for Winter with ProVu

Winter often comes with its own challenges but 2020 could bring one of our most challenging winters yet. Ensuring business continuity in the face of potential adverse weather conditions can be tricky. Combine that with a global pandemic, a national lockdown, local restrictions and self-isolation and it’s easy to see that having the right work from home solution couldn’t be more important.

Prepare for Winter with ProVu

PSU/PoE Injector/Switch

Power Supplies

For those utilising a VoIP phone outside of the office, additional power supplies, PoE injectors or switches may be needed for devices to function. Many homes aren’t often set up for the wired connection of multiple devices. Switches can provide an ideal solution for connecting numerous items to the internet.

Softphones & Licenses

Softphones & Licenses

Access calls and messaging on any device. Whether your customers enjoy making and taking calls via their mobile, computer or on a deskphone, softphones offer you a flexible communications solution which can be remotely managed.

With options available from CounterPath and 3CX, we can provide the right solution for your needs.

Headsets

Headsets

If you don’t have one, you need one! Not only do they help to mask your peculiar taste in music, they’re also key to maintaining a professional experience with built-in noise cancelling. We supply headsets to suit all budgets and requirements get in touch to find out more.

USB Cameras

USB Cameras

Both Yealink and Fanvil offer compact USB cameras. The UVC30-Desktop and CM60 devices are ideal for connecting desktop computers and laptops, perfect for keeping connected virtually.

Desk Phones

Desk Phones

Many users are accustomed to using a desk phone, maintaining the same set up at home can be a great way to create some level of normality to workers who are new to home working.

WiFi & Cordless phones

WiFi & DECT Phones

Fed up of having a network cable running across multiple rooms? WiFi & DECT phones offer an ideal solution for those looking to save the trip.

Personal Speakers

Personal Speaker Phones

A mini conference phone, just for you. Personal speakerphones provide a great level of audio and call quality, helping to maintain a professional approach, regardless of location.

Provisioned Hardware

ProSys

Save yourself the hassle. We can ship over 200 devices from across 11 different brands pre-provisioned, ready to work out-of-the-box. Simply add your preferred configuration settings to your order on ProSys and we’ll take care of the rest.

What’s more, you can then remotely manage your provisioned hardware on ProSys enabling you to carry out firmware upgrades and device settings from the comfort of your kitchen table.

Contact our Specialists

With many items now in stock and available to be shipped direct to site the very next day, we’re here to support you this winter. For assistance with putting together your solution or to discuss any additional hardware you may require with a member of our team simply call 01484 840048 or email contact@provu.co.uk.

Reap the Rewards of Sangoma Vega Gateways with ProVu

Sangoma Vega Gateway Installation Offer

It’s time for you to reap the rewards of Sangoma Vega Gateways. Discover how our new promotion can help you to get up and running with the Sangoma range.

We’ve teamed up with Sangoma to bring you an exclusive offer. Simply purchase any Sangoma Vega Gateway from ProVu before 31/12/20 to receive free* remote installation worth up to £250.

We know that gateways aren’t always the easiest devices to install, but we don’t want this to hold you back! You too can now reap all the associated benefits that Sangoma’s Vega gateways offer without the worry. With our expert team here to support your install and the switch off of ISDN looming there couldn’t be a better time to explore Sangoma’s Vega Gateway range.

Discover Sangoma’s Vega Gateway Range


Benefits of Sangoma’s Vega Gateways

  • Provide all the benefits of SIP without the associated installation costs
  • Devices available to suit PSTN Trunking and SIP trunking
  • Fast solution to upgrade existing infrastructure with minimal disruption
Sangoma Vega Gateway Range

With many premises currently quieter than normal, it’s a great time to install new equipment and upgrade legacy systems. What’s more, with support from our expert technical engineers, we’ll take you through the process of configurating your gateway helping you to develop the skills to carry out future deployments.

To find out more about the Sangoma Vega Gateway range or about taking advantage of our free remote installation offer please call 01484 840048 or email contact@provu.co.uk.

*Offer Terms & Conditions

  1. Free remote installation available with first purchase of a Sangoma Vega Gateway. Existing customers are not eligible.
  2. Remote installation service will be provided by ProVu Communications at an agreed time and date. Operating hours are between 09:00 – 17:30, Monday – Friday.
  3. Free service cannot be transferred to any other product or monetary value.
  4. Eligible customer must register to become a Sangoma Partner to receive free service.
  5. Free installation is limited to one per company.

Say Hello to Sangoma’s H-Series Wireless Headsets

Discover Sangoma’s first wireless headset range with ProVu. Now in stock and available to order, the Sangoma H-Series utilises DECT technology to provide superior sound quality for up to 8 hours per day.

Available in two different variants, there’s a headset to suit any call type.

Which one will you choose?

H10 Wireless Headset

RRP:£128.30

Ideal for use with any of Sangoma’s S-Series of IP phones, users of the H10 wireless headset can enjoy calls from their desk phones with a range of up to 120 metres.

H20 Wireless Headset

RRP:£162.52

Designed for users who want the flexibility to join calls by both their IP phones and softphone client. The H20 can be directly connected to laptops and IP desk phones.

Discover the Sangoma H-Series

Headsets are a key component to any work from home set up. For assistance with your headset selection or in creating a resilient work from home solution call 01484 840048 or email contact@provu.co.uk.