Browse Author

Kate Figg

Martyn’s Law: What It Means for Businesses and How MSPs Can Help

The Terrorism (Protection of Premises) Act 2025, more commonly known as Martyn’s Law is set to change how organisations across the UK think about public safety, preparedness and incident response.

Developed following the 2017 Manchester Arena attack, the legislation has been designed to improve how public premises and events prepare for and respond to potential terrorist incidents. While the law is not expected to come into force until April 2027, many organisations are already starting to ask an important question:

“If an incident happened tomorrow, would we actually be prepared?”

That’s exactly what Martyn’s Law is aiming to address.

In this guide, we’ll take a look at:

  • What Martyn’s Law is
  • Which organisations may be affected
  • The responsibilities businesses may need to consider
  • How MSPs and resellers can help organisations improve preparedness and resilience

So, What Actually Is Martyn’s Law?

At its core, Martyn’s Law is about helping organisations become better prepared.

The legislation focuses on improving protective security and ensuring businesses have practical procedures in place should a terrorist incident occur. That doesn’t just mean physical security measures either, it also includes communication, staff awareness, incident response and operational resilience.

Importantly, the legislation is not telling organisations they need to buy one specific product or replace all of their existing systems. Instead, it encourages businesses to think about how they would respond during a real-world emergency.

For example:

  • How would staff communicate during an incident?
  • Could messages reach people quickly across a site?
  • Would teams know what actions to take?
  • Are current systems reliable enough to support emergency procedures?

The overall goal is preparedness, not unnecessary complexity.


Understanding the Different Tiers

Martyn’s Law separates premises into two categories based on the number of people expected to be on site at the same time.

Standard Tier Premises

A premises may fall into the Standard Tier if it is reasonable to expect 200 or more people, including staff to be present at the same time.

Example Premises Include:
  • Restaurants and bars
  • Retail stores
  • Libraries
  • Community venues
  • Smaller entertainment spaces
  • Schools
Standard Tier Expectations:
  • Notify the Security Industry Authority (SIA)
  • Have procedures in place for:
    • Evacuation
    • Lockdown situations
    • Moving people to safety
    • Communicating with people during an incident

Enhanced Tier Premises

Enhanced Tier requirements apply to larger venues or events where 800 or more people may reasonably be expected to be present at the same time.

Example Premises include:
  • Stadiums and arenas
  • Large entertainment venues
  • Universities
  • Major transport hubs
  • Large corporate campuses
In Addition to the Standard Tier Expectations:
  • The same standard tier expectations (as above)
  • Documented security procedures
  • Preparedness planning
  • Reducing vulnerabilities
  • Providing information to the SIA when required

In short, the larger the venue and the greater the potential risk, the greater the responsibility to demonstrate preparedness.


Who Could Be Affected?

One of the biggest misconceptions around Martyn’s Law is that it only applies to major venues or stadiums.

In reality, the scope is much broader and could affect a wide range of public-facing organisations across the UK.

Potentially affected sectors include:

Hospitality & Leisure

  • Bars and pubs
  • Restaurants
  • Visitor attractions
  • Museums and galleries
  • Sports grounds
  • Stadiums

Education & Childcare

  • Schools
  • Colleges
  • Universities
  • Childcare settings

Transport & Public Services

  • Bus stations
  • Railway stations
  • Healthcare facilities
  • Public authorities

Commercial & Industrial Premises

  • Corporate offices
  • Shared workspaces
  • Manufacturing sites
  • Warehouses

Events & Entertainment

  • Outdoor ticketed events
  • Restricted-access events
  • Entertainment venues

That sounds like a huge list; because it is. But it’s important to remember the intention behind the legislation is to improve public safety and preparedness, not to create unnecessary bureaucracy.


Where MSPs and Resellers Fit In

For many organisations, Martyn’s Law may initially sound like a facilities or physical security issue.

But in reality, preparedness relies heavily on technology too.

If an incident takes place, organisations need to be able to:

  • Communicate quickly
  • Reach staff and visitors clearly
  • Coordinate decision making
  • Support lockdown or evacuation procedures
  • Keep critical systems operational

That’s where MSPs and resellers can provide genuine value.

The most important conversations shouldn’t start with products; they should start with how a customer is planning to approach the Act.

Questions like:

  • How would emergency communications work today?
  • Are current systems resilient enough?
  • Could alerts reach the right people quickly?
  • Are different technologies working together effectively?
  • Is there a clear response process in place?

From there, organisations can begin identifying where improvements may be needed.

Martyn's Law Areas of Support
  • Emergency communication systems
  • Access control and lockdown integrations
  • Paging and alerting technologies
  • Audio and visual notification systems
  • Business continuity planning
  • Network resilience for critical systems

Products from Algo and 2N provide powerful IP-based communication solutions that integrate directly into existing network infrastructure, helping organisations modernise emergency notification and Access Control capabilities without requiring entirely separate systems.

Algo’s SIP-based devices are particularly effective for emergency alerting and mass notification environments because they are designed to work across existing VoIP and UC platforms. Audio speakers, paging and visual alerters can be useful to complement access control deployments by automating audio notifications during lockdown events.

2N products can help organisations create secure, network-connected emergency communication points throughout buildings and external areas with their intercom and access control range.

With switches, UPS devices and SIM back-up connectivity with anvil, we can also help you to ensure a resilient connection as part of a compliance continuity plan.

By integrating these technologies into existing systems, MSPs can help customers improve incident response times while maintaining operational visibility.

These technologies can support:

  • Controlled entry to sensitive areas
  • Automated lockdown scenarios
  • Visitor verification procedures
  • Secure after-hours access
  • Audit trails for compliance and investigations
  • Triggering site-wide announcements when a lockdown is initiated
  • Broadcasting evacuation instructions by zone
  • Integrating with access control events and security platforms
  • Providing audible alerts alongside visual warning systems

The real objective isn’t simply compliance; it’s helping organisations become more prepared, more resilient and better equipped to respond during high-pressure situations.


What Happens if Businesses Don’t Comply?

While the final implementation date is still to be confirmed, the obligations within Martyn’s Law will become enforceable once the legislation comes into effect.

Serious or repeated non-compliance could result in:

  • Monetary penalties
  • Restriction notices
  • Criminal offences in certain circumstances

Because of this, many organisations are already beginning to review their procedures and assess where potential gaps may exist.


Useful Resources

The UK Government and ProtectUK have provided a range of useful guidance and resources to help organisations better understand the legislation.

Useful official resources include:


Final Thoughts

Martyn’s Law is ultimately about encouraging organisations to think ahead, strengthen preparedness and improve public safety.

While physical security is naturally part of that conversation, technology, communication and operational resilience all play a major role too.

For MSPs and resellers, this presents an opportunity to support customers in a practical and meaningful way, helping them understand the challenges, assess their readiness and build confidence in their response procedures long before the legislation comes into force.

Looking for advice on how to approach a project in preparation of Martyn’s Law? Our expert Technical Team are here to help. Simply call 01484 840048 to discuss your customers’ requirements.

Keep Connected This Summer With TP-Link Omada


Picture this: the sun is shining, the drinks are flowing, the World Cup final is about to kick off… then suddenly “No Internet Connection”.

Whether your customers operate in hospitality, leisure and tourism, retail, or office environments, the warmer months are the perfect time to assess whether your customer’s network infrastructure is ready for increased outdoor demand.

TP-Link offers a wide range of outdoor WiFi solutions suitable for a variety of outdoor business applications, helping ensure reliable connectivity wherever it’s needed. Plus, with the Omada controllers, managing your customer’s deployments couldn’t be simpler.

Hospitality Applications
Perhaps you’re working with a large office space with a rooftop terrace, or a pub with the perfect outdoor area for live streaming the World Cup. Outdoor access points will keep visitors connected and the game streaming.
Depending on the number of access points required, you may need a PoE switch such as the TP-Link SG2210XMP-M2 to provide adequate power. Access Points, such as the EAP650-Outdoor or EAP610-Outdoor are ideal for many outdoor applications.
Larger Outdoor Areas
For larger sites such as parks, farms, holiday parks, hotels and leisure venues, TP-Link Bridge Kits offer long-distance wireless connectivity of up to 15km.
These devices act as point-to-point or point-to-multipoint solutions, creating a wireless link to bridge 2 networks together. The job of the bridging kit is to provide a high-speed connection between networking hardware such as routers and switches. With the Bridge Beam Kit, you can create networks capable of covering distances up to 15km. Perfect for streaming matches in the park.

Here’s a Quick Look at the Kit:

Outdoor Access Points

Our range of Outdoor Access Points all support WiFi 6 Connectivity for optimal efficiency and speed. Your coverage requirements and number of connected clients will impact the best device for your application.

EAP603-Outdoor

EAP610-Outdoor EAP668-Outdoor

Explore the Range!


Bridging Kits

Bridging kits offer a long-range wireless solution designed to connect 2 or more locations without the need for physical cables. Made up of 2 devices; a main access point and client access point. The main AP will connect to a router by Ethernet, additional points then wirelessly connect to extend connectivity up to 15km.

EAP100-BridgeKit

EAP211-BridgeKit EAP215-BridgeKit Beam Bridge Kit

Explore the Range!

Control It All with Omada

Enjoy complete control anytime, anywhere with TP-Link Omada. Bring your entire router, switch and access point deployments together in one centralised, cloud-managed platform. With no per-AP license fees or subscription lock in, you can control multiple sites/tenants from one single dashboard. What’s more, with a built-in captive portal, you can even offer a branded splash page for guest data capture, helping your customers to keep on brand at no extra cost.

Discover More

Now, while we can’t guarantee football will be “coming home”, we can help ensure your customers don’t lose connection when it matters most.

Whatever your customers need to connect this summer, we can help deliver reliable, scalable networking solutions built for both indoor and outdoor environments.

Our Network is Growing, Welcome Zyxel!

We’re excited to announce our new partnership with Zyxel and we’re thrilled to bring you their full range of routers, IADs, and WiFi extenders.


Zyxel’s Most Popular Devices

DX3301-T0 Router

Multi-WAN DSL router

EE3301-00 Router

2.5 Gb Ethernet WiFi 7

EX5601-T0 Router

2.5 Gb Ethernet WiFi 6

WE3100 WiFi Extender

Ideal for home use/ basic mesh requirements

NR5313 Router

2.5 Gb Ethernet with 5G failover

WE3300 WiFi Extender

Ideal for high-speed broadband/heavy use

Discover Zyxel

Why Choose Zyxel?

While we already offer an extensive range of routers, Zyxel opens the door to new opportunities. With solutions for SMEs and end-users, Zyxel products are specifically built for always-connected, multi-device, high-bandwidth environments.

All Zyxel devices can be pre-programmed with your customer’s configuration as part of the order process, making deployment faster and simpler than ever.

What does this mean for you?

  • Your device arrives ready to plug in – no on-site configuration needed
  • If the router is ever factory-reset, PPP credentials are retained so it automatically reconnects without any engineer intervention
  • Fewer support calls, faster resolutions, and happier end customers

This is a genuine time-saver for installers and support teams alike.

Competitive pricing makes them ideal for:

  • Expanding into new markets
  • Supporting existing customers with cost-effective solutions
  • Delivering reliable performance for modern networking demands
  • Remote troubleshooting and configuration, reducing the need for on-site visits

And with our new ACS server these devices can be remotely managed from anywhere!

Be Part of Our ACS Server

Paired with our industry-leading ACS server, you can enjoy a true plug, play and manage experience across the entire range of Zyxel routers and WiFi extenders. For just a low fee per device, you can benefit from:


  • Fully customisable product specific provisioning templates

  • Realtime data push/pull to your deployed devices

  • A truly agnostic customer support portal to manage your entire deployment anytime, anywhere

  • Remote troubleshooting and configuration, reducing the need for on-site visits

Keen to Hear More?

To discuss the Zyxel range with a member of our team or to let us know which models you’re interested in, please call 01484 840048 or email contact@provu.co.uk. Pricing and stock information can be seen on our reseller portal, ProSys.

TP-Link Omada – Making Network Installs Profitable Again

TP-Link Omada Controllers

Managing your customers’ networks shouldn’t be complicated. With TP-Link Omada, you can simply manage your entire network infrastructure, whenever, however you like.

Centralised Network Device Management

Designed with SMEs in mind, the Omada platform provides centralised management for routers, switches, and access points through a single intuitive interface. Delivering a cost-effective and highly efficient solution, Omada offers a scalable, future-ready way to remotely manage and monitor your network with ease.

However you prefer to stay in control, TP-Link gives you the flexibility to choose from three convenient management options to suit your business needs.

Cloud-based Controller

A subscription-based service for managing networks directly from the cloud.


Software Controller

Free software that can be installed on a server or PC, capable of managing up to 1,500 devices.


Hardware Controller

Dedicated devices like the OC200 or OC300 offer reliable on-site 24/7 management; ideal for those who prefer to keep things on-premise.

The Omada Range

Comprising of Access Points, Switches and Gateways, the TP-Link Omada range covers your networking requirements.

Explore the Range

Routers

Whether you need wired, Wi-Fi, or integrated solutions, Omada routers offer high-speed connections, enterprise-grade security and dependable performance.


Explore the Range

Switches

Built for maximum flexibility, Omada switches support both PoE and non-PoE deployments, delivering reliable, high-performance connectivity across both core and access network layers.


Explore the Range

Access Points

Cover every corner with Omada’s range of ceiling-mounted, wall-mounted, and outdoor access points, all seamlessly integrated for easy management.

Get in touch today to discuss how we can help you address your customers’ networking requirements. Call us on 01484 840048 or email contact@provu.co.uk to speak with one of our experts.

Algo is Hitting Stand B15 at Channel Live

Meet the penultimate partner joining us at this year’s Channel Live – Algo Communication Products.

With a truly unique product portfolio, Algo helps organisations modernise their communications while continuing to leverage existing legacy paging infrastructure. Their IP paging and alerting solutions are designed for simple installation and seamless integration, making upgrades straightforward for both you and your customers.

Visit Algo on Stand B15 to explore how their innovative devices can enhance your portfolio and unlock new opportunities.


Bridging Analogue Paging to IP

Algo IP Paging Adapters connect legacy paging amplifiers to SIP-based environments, enabling organisations to integrate existing analogue paging systems into modern IP and UC platforms without replacing infrastructure.

With compatibility across 80+ UC platforms including Microsoft Teams, Zoom, and Cisco Webex, Algo endpoints deliver reliable paging, alerting, and secure door entry in any environment.

Discover Algo


Industry Solutions That Matter

Manufacturing

In high-noise environments, loud and intelligible paging is critical. Algo IP speakers and visual alerters provide:

  • High-output loud ringing
  • Emergency alert notifications
  • Wide-area coverage for plant floors and warehouses
  • Seamless SIP integration with existing communication systems

Healthcare

Clear, reliable communication improves response times and operational efficiency:

  • Overhead paging integration
  • Visual & audio alerts for critical notifications
  • Secure door entry solutions
  • Easy deployment with PoE-powered endpoints

Education & Martyn’s Law Readiness

Schools require communication systems that work every day, and during critical moments.
Algo supports:

  • Daily bell scheduling & paging
  • Emergency alerting (audio & visual)
  • Lockdown notifications
  • Integration with IP-based phone systems
  • Support for evolving safety compliance requirements, including Martyn’s Law preparedness

Whether upgrading from analogue to IP or expanding a UC deployment, Algo provides the bridge between legacy systems and modern collaboration platforms.

Let’s connect at Channel Live to discuss how Algo can support your customers’ communication and safety strategies.

Register Today for Your FREE Pass

We’d look forward to seeing you soon!

Yealink Join the Channel Live Countdown

With just two weeks to go until Channel Live opens its doors, we’re excited to share what Yealink has in store for you.

New Products on Stand B15

AX86R T85W

WH64 Workstation

Plus, discover the brand-new T7 & T8 Series – the next evolution in premium business devices.


Discover the New T7 & T8 Series

The new T7 & T8 Series are set to replace the hugely popular T4 & T5 ranges; and they’re ready to become Yealink’s flagship portfolio.

If you haven’t experienced them yet, Channel Live is your chance to get hands-on with the latest devices and see first-hand what’s next in business communications.


In the Spotlight: T85W

Positioned as the executive-level handset, the T85W is purpose-built for busy professionals who demand performance and reliability.

T85W

  • 5.5″ adjustable colour screen
  • AI-powered noise cancellation
  • Ultra-HD, clear voice quality
  • Built-in Bluetooth 5.0
  • Dual-band Wi-Fi 6

This powerful device is built for the next generation of workplace communications.

Find Out More


Test Them Out – Save Up to 60%

Good news! Yealink has extended its NFR offer on the new T7 & T8 Series.

Available until 31st March 2026, you can test these handsets at a fraction of the cost – with savings of up to 60% off RRP.

Save Today!

With a range of NFR and project registration programmes available, Yealink is ready to support your growth.


Claim Your FREE Visitor Pass!

Don’t forget to secure your free pass and visit us at Stand B15 to learn how Yealink can help you expand your portfolio and increase margins.

Register Today for Your FREE Pass

Can’t Wait? Join Yealink’s Webinar!

Join Yealink’s upcoming webinar on 26th February at 10am to discover how to add high-margin, easy-to-deploy solutions to your portfolio and accelerate your business growth.

Register Now

We’d look forward to seeing you soon!

See the Latest Snom Devices at Channel Live

Next up in our Channel Live Countdown is Snom!

As a long-standing partner, we are delighted to be joined by Snom on stand B15 again. Here’s a glimpse of what to expect from them at the show and what’s to come with their latest product releases.

What’s New?

The D8 Series Desk Phones

Snom Technology, continues the evolution of its proven bestsellers with the launch of three new IP desk phones. The new D8xx Series models complete the existing portfolio, with solutions for both cost-conscious workplaces to high-performance business environments requiring maximum flexibility and security. They offer secure software architecture, modern interfaces (Wi-Fi/Bluetooth/USB), outstanding acoustics, ergonomic operation and long-term investment protection through interoperability and regular updates.


NEW Deskphones – D810W

The D810W is Snom’s new entry-level device for professional IP telephony. Positioned below the successful D812, it offers modern communication features in a compact and cost-efficient form. Its 5.0-inch (127 mm) IPS-TFT colour display ensures information is presented clearly. Integrated Wi-Fi enables flexible placement without the need for network cables, while the wear-free electronic hook switch enhances durability. A USB port for headsets or peripherals and energy-efficient hardware make the D810W a future-proof solution for offices, home offices, and reception areas.


NEW Deskphones – D892M

With the D892M, Snom expands its business class portfolio, with a powerful model tailored to demanding corporate environments. The device features a high-resolution, 5-inch LCD colour display, adjustable by 40 degrees, providing clear, high-contrast visibility of lists, contacts and contextual menus. Integrated Bluetooth, Wi-Fi and hearing aid compatibility make the D892M a reliable all-rounder. Its wireless DECT receiver offers mobility of up to 50m. Compatibility with leading UC platforms makes it ideal for professional environments – such as financial institutions, consulting firms or public sector organisations – requiring top-tier quality, stability and security.


New Hospitality phones – HD340 & HD4341

With the new HD340 and HD341 models, Snom expands its portfolio of tailor-made telephone solutions for the hospitality sector. Both devices are specifically designed to meet the needs of hotels, guesthouses, and serviced apartments, combining a functional, slim design with maximum user-friendliness.


Emergency Phone: E303

The E303 is easily recognisable as an emergency phone from a distance and can be quickly located in low-light conditions. In the IP version, simply lifting the handset automatically connects the caller to a predefined number such as reception, the emergency services or a staffed help desk, bypassing time-consuming steps like dialling emergency numbers. This can be handled via the phone system or assigned to speed dial buttons in the analogue version.


Visit the Snom Team on Stand B15 to get hands on with these new, yet to be launched devices, and speak directly to UK representatives.

Claim Your FREE Pass

We look forward to seeing you there!

Meet anvil at this Year’s Channel Live!

As the count down is now officially ON to Channel Live, we are excited to welcome a brand-new partner to stand B15 this year. Read on to find out more about what to expect from anvil at this year’s show.


A Note from anvil

We’re excited to be joining ProVu on their stand at Channel Live this March, showcasing anvil – the all-in-one business management platform built specifically for modern telecoms and technology providers.

anvil combines CRM, operational ticketing and workflows, billing, and compliance into a single, powerful platform, replacing fragmented systems and manual processes. It delivers real-time visibility across the entire customer lifecycle, simplifies complex billing and service management, and provides the control and insight needed to scale with confidence. If you’re juggling multiple tools, struggling with reporting, or spending too much time fixing operational issues, anvil is designed to show you a better way.

Smarter Connectivity for Business Continuity

When connectivity fails, business grinds to a halt. Discover the future of uninterrupted connectivity with vM2M IoT powered by anvil; a secure plug-and-play SIM and data management system designed to keep your customers online when it matters most. Visit us on stand B15 to discover how our multi-network IoT SIMs ensure your customers stay connected, seamlessly and instantly.

Find Out More


If you’re attending Channel Live, make sure you stop by the stand to see anvil in action. Meet the team, explore real-world use cases, and discover how one platform can replace multiple systems, helping you operate smarter, faster, and more profitably in 2026.

Register Today for Your FREE Pass

WEBINAR: Simple. Scalable. Seamless. Business Communications with 3CX and Yealink

Looking for a winning collaboration to help take your business to the next level this year?

Join us on Thursday 12th February at 10:00am as ProVu, 3CX and Yealink come together for a live webinar exploring how you can deliver seamless, simplified communications for your customers.

In this short session, we’ll show you how the latest Yealink handsets combined with 3CX’s highly anticipated update 8 can create a powerful yet easy-to-deploy solution that works for both you and your customers. Powered with ProVu’s technical knowledge, we’ll cover some of the key verticals we can help you target and win more projects with 3CX and Yealink.

Secure Your Spot!

Register Now to Discover:

  • The new Yealink T7 & T8 Series
  • How to use Yealink WiFi devices for flexible retrofit installations
  • 3CX Update 8 – what’s new and what to expect
  • How ProVu can help simplify your experience from deployment to delivery

Plus, we’ll be revealing an exclusive partner-only discount and running three live prize draws during the webinar.

Register now – you won’t want to miss it!

Register Now

The Countdown to Channel Live is ON!

The countdown is officially on! With just 5 weeks to go, we’re gearing up for the Channel’s leading exhibition – Channel Live. There’s plenty of activity going on behind the scenes here at ProVu HQ to bring you the very latest devices and services.

This year marks an exciting change for Channel Live, with the event moving to a brand-new venue at Tobacco Docks, London. Now condensed to a one-day event, the show will have a strong focus on MSPs and resellers, packed with insightful speakers, panel sessions and of course, industry-leading exhibitors.

Find Out More

If you’re looking to:

  • Get hands on with the latest hardware
  • Learn more about our seamless router provisioning and management services
  • Or simply put a face to a name

…Come visit us on stand B15 on 10th March where we’ll be joined by 2N, Algo, Anvil, DrayTek, Snom and Yealink.

We’d love to see you there!

Register Today for Your FREE Pass