Browse Author

Kate Stolworthy

Introducing the New Snom D375

We are pleased to announce the arrival of Snom’s next generation desk phone.

For those of you who are familiar with the Snom 370, the D375 features all of the same qualities, plus some excellent new ones. With 12 LED function keys (BLF), a large 4.3” high-resolution backlit colour display and 2 x Gigabit Ethernet Ports for high speed connectivity, this handset is ideal for users looking for the next-generation VoIP business phone.

Key Features Include:

  • Supports up to 12 SIP accounts
  • 10 dedicated function keys
  • USB connectivity
  • Built-in Bluetooth compatibility
  • PoE support
  • Electronic Hook Switch support (Requires the Snom EHS Advanced)

Trade pricing and stock information is available on our reseller portal ProSys.

Find out more information about the Snom D375.

Christmas shipping and opening times 2015

Standard UK deliveries via APC:

Order Date Delivery Date
22nd December 23nd December
23rd December – 4th January 5th January *
5th January (Back to normal)     6th January


* If you place an order on the 23rd December it will be delivered on the 5th January, should you require the goods to be delivered on Christmas Eve, a £25 surcharge will apply. You will need to let us know if you would like this service.

Standard UK deliveries via DPD:

Order Date Delivery Date
22nd December 23nd December
23rd December 24th December
24th December – 4th January 5th January
5th January (Back to normal)     6th January

ProVu Christmas Opening times:

Dates Opening times
24th December OPEN 09:00 – 13:00
25th December – 28th December     CLOSED
29th – 31st December     OPEN (Skeleton staffing) 10:00 – 16:00    
1st – 3rd January CLOSED
4th January     Back to normal 09:00 – 17:30

Zero touch provisioning now available on Konftel and Polycom IP phones

We are pleased to announce that we are now able to offer our fully automated provisioning services for the full range of both Polycom phones and Konftel IP conferencing phones.

For many years now we have been providing resellers a fully automated provisioning service for Snom, Yealink, Gigaset, Panasonic and Cisco. Now, with increasing demand for both Polycom and Konftel phones our technical team have developed our hosted provisioning platform to support both Polycom and Konftel.

Polycom’s Secure Provisioning

For Polycom phones we are utilising the proven Secure Device Provisioning method of client certificate authentication, this enables our provisioning service to provide real confidence that you can order Polycom phones to be shipped direct to your customer’s site and for them to obtain their settings in a secure manner. Phones provisioned by ProVu in this way simply need to be connected and they will work out of the box.

More Information

To find out more about our provisioning services and how to get started please visit our Automatic Provisioning webpage

Snom 300 still going strong

Launched in 2006 and having gone through several revisions the Snom 300 has stood the test of time and is still going strong. Over the years the Snom 300 has become one of the most popular SIP Phones ever. Proving to be the ideal choice for those volume applications where a relatively low cost but reliable and robust phone are essential requirements.

Although compact the Snom 300 has the same high quality handset and audio as the larger models and supports PoE as well as a 2 line backlit LCD display and headset port. It also has all the the most commonly used telephony features required for business use.

Key Features Include:

  • Call hold
  • Blind or attended call transfer
  • Speakerphone
  • DND mode (do not disturb)
  • 3 way conference call

With a retail price of just £55.00 the Snom 300 represents outstanding value and with its reputation for robustness and reliability it provides a great return on investment.

Branded Shipping

Did you know that we offer a free branded shipping service? This service is quick and simple to set up and it enables you to maintain a personal approach with your customers. Here is an example of how your despatch notes could look.

We also understand that some of our resellers regularly ship products on behalf of their partners. We therefore offer you the ability to save multiple letterheads to your account. You can simply select the chosen letterhead for the specified order within ProSys.

However, we also know there are occasions when plain documents are better suited, this option will remain available.

How to set up your letterhead:
To set up your branded shipping simply send us your letterhead as a PDF document to contact@provu.co.uk and we will take care of the rest. Check out our template guide to make sure your letterhead will fit well on to the despatch note we print.

If you don’t have a letterhead, don’t worry, you can send us your company logo and address and we will create a basic template for you.

How to select your letterhead for your order:
On the order page select    to add a dropship address. At the bottom of the ‘deliver to box’ you can then select your branding option for this order. And it’s as simple as that.

If you have any questions about our branded shipping service please contact our sales team on 01484 840048.

Yealink T21E2 Updated Model

We recently announced a change to the Yealink T19PN as these have been updated to the T19PN E2. The same has now happened for the T21PN these are now T21PN E2.

We’ve tested the new Yealink T21E2 and provisions OK and is able to make calls. The chipset in the phone has changed but functionality-wise, it’s the same as the T21P.

There are a couple of changes you need to be aware of though:

  • It has it’s own firmware version and you cannot downgrade it to older versions (this will be a problem for ITSPs who have approved an older firmware on their platform).
  • It says “T21 E2” on the front of it.
  • It reports itself as a different model number when provisioning (which could cause problems for people who have implemented their own provisioning systems).

Yealink T19E2 Updated Model

We have received a new batch of Yealink T19PN from Yealink these have now been updated and are called the Yealink T19PN E2.

We’ve tested the new Yealink T19E2 and it seems to provision OK for us and is able to make calls.

Differences from what we can see:

  • It has it’s own firmware version and you cannot downgrade it to older versions (this will be a problem for ITSPs who have approved an older firmware on their platform).
  • It says “T19 E2” on the front of it.
  • It reports itself as a different model number when provisioning (which could cause problems for people who have implemented their own provisioning systems).

Yealink end-of-life notice

Over the past few month Yealink have introduced some exciting new products to their range of SIP desk phones. With this has meant that we’ve had to say goodbye to some of the older models. Below is an end-of-life notice showing which products will be going and their new recommended replacements.

Stock has already run out on some of the eol models but there is still stock remaining of others, please contact our sales team or login to ProSys for up to date stock availability.

End-of-life    Recommended replacement   
T20PN T21PN
T22PN T23GN
T26PN T27PN
T28PN T29GN
T32GN T29GN
T38GN T29GN

Alternatively take a look at the elegantly designed T4 series phones: T41PN, T42GN, T46GN and the T48GN.

Check out our Yealink comparison chart to find the best phone for your install.

We hope the above will help you in your planning for proposals and updating your Yealink information. If you have any queries please contact the ProVu sales team on 01484 840048 or email contact@provu.co.uk.

Gigaset Business Boosting Bundles

With the summer season now upon us, we are delighted to announce 3 great new bundle offers that will run from 1st June to 31st August 2015.

Bundle 1: Buy any 3 or more Gigaset pro handsets and get the N510IP DECT base unit FREE.

Includes the S650H, R630H and SL610H handsets. The N510IP base supports up to 4 simultaneous IP calls and POE. Use the following bundle codes to get your N510IP free:

  • N510IPS650-3
  • N510IPR630-3
  • N510IPSL610-3

Bundle 2:

Buy 4 N720 IP Multicell DECT bases and get the DECT Manger FREE.

Bundle 3: Buy one of the new T440 or T640 Gigaset IP PBX systems and get a Maxwell 10 tablet phone FREE.

To take advantage of bundles 2 and 3, please contact the ProVu sales team on 01484 840048.