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What’s New? 3CX V16 & Pricing

With less than a week to go until the launch of 3CX’s V16, 3CX are inviting partners to join their Live Launch Session at 15:00 on Wednesday 27th March, simply head over to their YouTube Channel on Wednesday to find out more about the much anticipated version update.

New Pricing

As part of their revamp, 3CX implemented a new pricing structure last week. The new pricing saw reductions of up to 40%, making many licences become more competitively priced. Please note, however, the pricing of some perpetual licences has now increased.

4 & 8 Seat Licences

Licences for anything below 16 sc are now only available as annual licences. Customers who currently have 4 and 8 sc licences on a perpetual basis can continue to renew their maintenance or upgrade to 16 sc.

Automatic Updates

In order to maintain the same license features on V16 commercial standard keys will be upgraded to professional. If you do not wish to upgrade to V16 or to be upgraded to a professional licence, please disable automatic updates on the PBX now.

If you would like to speak to a member of our team about 3CX and how these changes may affect you, please call 01484 840048 or email contact@provu.co.uk.

Yealink Present ProVu with Distribution Award

We’re delighted to have received a prestigious Distributor Award from Yealink. Having achieved a record year of Yealink distribution in 2018, the award acknowledges our business leadership and outstanding commitment to customer satisfaction.

Commenting on our success, our Sales Director, Craig Herrett said, “The entire ProVu team has worked incredibly hard to grow our Yealink sales over the past 12 months, we are constantly looking for new ideas to support the growth of our customers’ businesses through the delivery of our value added services; our partners play a fundamental part in the delivery of this.

“We are very proud to receive such recognition for our efforts and look forward to further developing our relationship with Yealink in the future.”

Speaking about their decision to present us with the award, Yealink’s European Sales Director, Rachel Huang told us, “As a trusted distribution partner, ProVu has developed a very close working relationship with Yealink. Together, we have both added great value to customers by supplying them with great products and service. In this process, the ProVu team made a great contribution with their wealth of experience and professional technique in the VoIP market.”

Introducing Cisco’s New ATAs

Thanks to our Master Reseller status, we are delighted introduce two new Analogue Telephone Adaptors to the Cisco Multiplatform range. Used to convert traditional telephone, fax, and overhead paging communication equipment into IP devices, both the ATA 191 and ATA 192 offer a great cost-effective solution, enabling users to protect and extend their existing systems without the need for major investment.

Cisco ATA 191


2 x FXS ports

1 x 10/100 Ethernet ports

Cisco ATA 192


2 x FXS ports

Integrated high-performance router

Pricing and stock information can be viewed on our reseller portal, ProSys.

What’s New? 3CX Standard & Free Licences

As you may be aware, 3CX are changing their free and standard licences as of 1st April 2019. In order to help you prepare for these changes, we will be putting together a series of blogs which will break down the changes for you.

Changes to Standard Licences:

As part of the revamp, some features are being removed from Standard licences, these include:

  • Call recording
  • Call reporting
  • Queues
  • Office 365 Integration
  • Bridges

These features will remain available on Pro and Enterprise level licences. If you are already on a paid version of the Standard licence and still have valid maintenance you do not need to do anything, your licences will be upgraded to Pro free of charge for the remainder of the licence contract. Following the licence duration, you will need to renew your licence via Pro maintenance to maintain these features.

Changes to Free Version

All free licences downloaded from 3CX’s website after 1st April 2019 will be a V16 Pro annual licence. This licence will be valid for 40 days from the initial activation date. Following this, the licence key will then revert to a standard licence unless it is upgraded.

ProVu can also now help you source a proof of concept key for any licence for 30 days. Simply contact our sales team to discuss your projects and organise a free trial key.

New Licence Sizes

There are a number of new licence sizes coming to annual licences (only), giving you even more options to cater for customers whose requirements fall somewhere in between, these include:

  • 24 SC
  • 48 SC
  • 96 SC
  • 192 SC

To discuss any of the above information with a member of our team please call 01484 840048 or email contact@provu.co.uk.

ProVu Listed in Top 100 Northern Tech Companies

We’re celebrating being listed among the top 100 fastest growing tech companies in the 2019 Northern Tech Awards! Having achieved another record-breaking year, our sustained growth marks the fifth consecutive year we have been listed in this exclusive league table.

Our MD, Darren Garland will join a host of tech companies as The Albert Hall, Manchester on 28th March where the official rankings will be revealed – watch this space for further updates!

New Cisco Multiplatform IP Desk & Video Phones

We’ve expanded our Cisco offering with the addition of three new models to the multiplatform range. Expanding on both the 6800 and 8800 series, these new devices are now available to order from ProVu.

6821 IP Desk Phone

– Now in stock

Marking the entry-level device in the 6800 series, the 6821 is an easy to use desk phone with 2 programmable line/feature keys and a 2.5″ greyscale backlit display – ideal for those looking for a budget-friendly, reliable device.

8845 IP Video Phone

– Available to pre-order

Featuring a large 5″ high resolution colour display, the 8845 video phone offers a HD 720p video camera for two-way video calling along with five programmable line keys, built-in Gigabit Ethernet switch and Bluetooth compatibility.

8865 IP Video Phone

– Available to pre-order

With an identical appearance and feature set to the 8845, the Cisco 8865 incorporates a number of additional features including 2 USB ports and compatibility with up to 3 8800 key expansion modules.

View Pricing & Stock Information

Yealink Webinar – What’s New in the CP & DECT Range?

We’re going to be hosting a Yealink webinar next week! Designed to provide a detailed overview of the latest products to join the Yealink CP & DECT Range, this short webinar will equip you with the main features and benefits of some of Yealink’s most recently launched products including the CP930W and the W41P DECT package – Register now to join us!

Learn more about Yealink’s New Products

Renew Your 3CX Licences with ProVu

Notification of New 3CX Ordering Procedure

3CX recently made some changes to their partner program and ordering procedure to offer partners more options. These changes have now been implemented, meaning you can start to enjoy the benefits right away!

Licence Maintenance Renewals

You can now renew your perpetual and annual 3CX licences through ProVu making it even easier for you to streamline your order processing and gain access to our excellent pre and post-sales support.

As with all 3CX licences, renewals can be purchased with a ProVu credit account, giving you more flexibility.

Spread the cost of your renewals

Partner Levels

Traditionally based on quarterly reviews of your annual revenue, partner levels are now assessed every 6 months making it easier for you to forecast your margin and retain your partner status for a longer period of time.

If you would like to discuss any of the above information with a member of our team or would like to learn more about spreading the cost of your renewals with a ProVu credit account, please call 01484 840048 or email contact@provu.co.uk.

3CX Basic Training Courses – 2019

With the New Year quickly approaching, now is the time to start to think about the new year that lies ahead. With that in mind, we have scheduled two 3CX Basic Training Courses for 2019. Whether you’re an experienced 3CX partner looking to refresh your knowledge or are looking to add 3CX to your portfolio, our courses are open to all resellers.

Taking place at our offices in Huddersfield, West Yorkshire, our 3CX accredited trainer and Technical Support Manager, Andy Devine will be covering everything you need to know to sit the basic certification exam.

Simply select your preferred date and register today to reserve your free space!

When & Where?

ProVu Offices,
Savile Mill,
Savile Street,
Huddersfield,
HD3 4PG

Thursday 24th January, 10:00 – 15:00

Thursday 4th April, 10:00 – 15:00

Places will be allocated free of charge on a first come, first served basis. Please note, these courses have a limited capacity – if you would like to arrange a course for 6 or more people please contact us.

New updated configuration interface in ProSys Order form

We’ve recently made improvements to the user interface on ProSys which allows you to add configuration settings to the phones and routers you are ordering – we have also introduced more user friendly field names for adding configuration details to your routers.

For routers you are able to set PPP Username, PPP password, Wi-Fi SSID, Wi-Fi password, Disable WLAN and select a configuration template if you have multiple templates set up. This enables you to have routers shipped directly to your customers’ address pre-provisioned and ready to work automatically out-of-the-box. If you have default settings you would like to use for your devices, talk to our support team and we can work with you to set up your configuration templates.

Order screen:
Adding items to your basket – simply start typing in the item you would like to order and select the item from the drop down list. To add config setting to the items in your basket, click the ‘config’ button.


Add configuration screen:

Log in and check it out

If you do not have a login or have forgotten your password you are able to request a new one here. We encourage you to let us know what you think and would be very grateful for any comments, problems and suggestions on how we could improve ProSys in the future to best suit your needs – login and send us your feedback.

 

Did you know? You are also able to place orders using our Ordering API, for automated order processing between your systems and ours. Details include ordered items and quantities, delivery information, carrier service, branding settings and configuration details for zero touch provisioning.