Browse Category

Industry Insights

Business Continuity, Made Simple

Business continuity isn’t a buzzword; it’s your everyday safety net. If the lights go out or the line dips, a blip never becomes a breakdown. Keep your customers connected, whatever happens. ProVu brings it together: vM2M (powered by Anvil) for rock-solid 4G backup, the Mylion ML1202AC Mini UPS to keep power flowing, and our ACS Server to push settings and updates in a click, so teams carry on as normal. Simple to sell, easy to manage.

Your customer-friendly continuity stack

1) Keep the power on (UPS).

Pop a Mylion ML1202AC behind the ONT/router (and other critical kit). It acts as a smart 12 V adapter and battery, with LiFePO₄ chemistry and typical runtimes of a few hours depending on load, easily covering Ofcom’s 1-hour minimum.

2) Keep the internet up (4G failover).

Fit a vM2M SIM in a dual-WAN/4G router so the site can switch to the strongest available UK network when fixed broadband fails. Need inbound management or VPN? Choose Fixed-IP.

3) Keep control (ProVu ACS Server).

Our UK-hosted TR-069 ACS gives you one secure place to auto-provision, push changes instantly, schedule firmware/bulk updates, run diagnostics, and keep estates tidy. Whether it’s ten devices or ten thousand.

What ACS unlocks

  • Click-to-provision: Push APNs, QoS and failover timers to routers in seconds; adopt any TR-069-enabled device with templated profiles.
  • Real-time fixes: Pull live parameters, run diagnostics, and resolve issues without rolling a truck.
  • Safer by design: Enforce HTTPS/TLS and certificate best practice for device ↔ ACS sessions.
  • Made for scale: Multi-tenancy for resellers/end-customers, reporting for signal/uptime/firmware, and scheduled tasks for tidy, repeatable ops.

Pricing starts from £0.25 per device/month with volume discounts.

A 5-step checklist you can sell with every order

UPS the edge: Router/ONT (and any ATA/phone, access control, telecare). Aim for ≥60 minutes runtime as standard as per Ofcom guidance.
Add 4G failover: vM2M SIM + health checks; prioritise voice and payments during failover.
Template it in ACS: One profile for APN, DNS, QoS, timers; schedule firmware in waves.
Power-down drill: 15-minute test, confirm 999 calls work and failover is seamless; log the results.
Leave a one-pager: What stays online, how to reach support, and how to spot failover.

Meet the Solutions

Package power + connectivity + control on every order. Here’s what each component does and where it shines.

vM2M (powered by Anvil) — 4G continuity SIMs

Unsteered, multi-network IoT SIMs that attach to the strongest available UK signal, with optional Fixed IP for inbound management and VPNs.

Best for: Keeping sites online when fixed broadband fails; remote access to routers and critical devices; simple pooled data across multi-site estates.

  • Strongest-signal failover across major UK networks
  • Fixed IP option for stable firewall rules and VPNs
  • Portal alerts and usage monitoring for proactive care

Explore the Solution

Mylion ML1202AC Mini UPS — backup power that fits anywhere

A compact 12 V adapter + battery with LiFePO₄ chemistry that keeps edge devices powered through short outages.

Best for: Routers/ONTs, ATAs/VoIP phones, door entry, PDQs and small IoT endpoints where an hour-plus backup is the baseline.

  • Seamless switchover when mains drops
  • Typical runtime of a few hours (load-dependent)
  • Low-touch install; maintenance-free design

Explore the Solution

ProVu ACS Server — zero-touch control at scale

A UK-hosted TR-069 ACS that lets you auto-provision, push changes, schedule firmware and run diagnostics from one secure place.

Best for: Fast rollouts, consistent configs across fleets, and proactive support without truck rolls.

  • Click-to-provision APNs, QoS and failover timers
  • Multi-tenancy for resellers/end customers
  • Reporting, alerts and staged firmware waves

Explore the Solution

4G Routers — the failover workhorse

Business-ready routers (dual-WAN + 4G) pre-staged by ProVu.

Explore the Solution

Why ProVu?

Because continuity is a service, not a box. We combine the solutions and all of the wrap around services that go with it into one easy to manage package. So you quote faster, deploy cleaner, and reduce support noise.

Need some help? Get in touch

Stop Promising Security, Prove it!

Here’s the reality. Your customers aren’t buying acronyms; they’re buying the calm certainty that Monday won’t start with a portal outage and a CEO on the warpath. In UK telecoms right now, evidence beats promises and that’s where you win.

So why now?

  • Ransomware is testing carriers in public – After a recent UK teleco firm’s data breach made headlines and boardrooms nervous. The lesson isn’t panic; it’s pace; patch faster, configure tighter, and make sure even areas you think no one uses are covered by some security.
  • Regulators want proof – Ofcom is forcing tougher anti-spoofing measures, and DSIT’s just opened a consultation to update the Telecoms Security Code of Practice. Expect more scrutiny of segmentation, firmware, and access control, plus audit trails.
  • AI is shrinking the patch-to-exploit window – NCSC’s outlook to 2027 is blunt: attackers will scale up exploitation of known flaws. Basics, done brilliantly, beat silver bullets.

What to do now

Get secure with Drayteks Security Support Q&A Webinar

Bring real problems, and get answers you can implement the same day. Register today, and join DrayTek for their Live Security Support: Q&A on Thu 18 Sept 2025, (10:00–11:00 BST). From VLANs and SSID isolation to vulnerability management, firewalls, and filtering, get specific answers you can implement the same day. Who better to learn best practices from than DrayTek’s Head of Technical Services & Product, Alex Shuker, and DrayTek Solution Architect, Doris Vincent.

Register for DrayTek’s Q & A

Stay Ofcom-Compliant and Cyber-Resilient with the Mylion ML1202AC Mini UPS

Meet Ofcom’s July 2022 guidance with a simple fix: the Mylion ML1202AC Mini UPS keeps routers, modems and VoIP phones powered during a cut so landline-dependent users can still reach 999. It’s a smart AC adapter and battery backup in one with automatic switchover, certified LiFePO4 cells, FR-ABS fire-retardant casing and 2,000+ cycles for safe, long-term use. Keeping edge devices online also strengthens cyber security by preventing abrupt shutdowns and preserving VPNs, logs and updates.

Explore the Mylion ML1202AC

Harden Your Security Against Cyber Attacks with 2N

Download 2N’s Cybersecurity Hardening Guide. Practical, installer-friendly steps that close human-error gaps and give customers and auditors the evidence they expect.

Packed with the kind of practical steps that will actually keep your network secure – because no one wants to explain to their boss why they left a device exposed to the entire internet.

Download the 2N hardening guide

And if you are at a loss on what your project might need, get in touch with our expert technical team on 01484 840048 or via email at contact@provu.co.uk.

Missed the 2N Webinar Mini Series?

No worries, you can now catch up on-demand on our YouTube channel!

Our mini-series explores how 2N solutions fit perfectly into different sectors, from education and residential to secure offices and manufacturing.

Webinar Series Schedule:

Each session is short, focused, and packed with valuable insights. Ideal for understanding how 2N’s advanced intercom and access control solutions can open new doors for your customers.

Harden Your Security Against Cyber Attacks

Let’s cut to the chase. Cybersecurity isn’t just about clever engineers writing impenetrable code – it’s about people. People like you, your colleagues, and your customers. Because no matter how secure a product is out of the box, human error, laziness, and bad habits will always be the biggest risk.

At 2N, they take cybersecurity seriously. Creating their devices with industry-best practices to minimise vulnerabilities. But security isn’t a one-and-done deal. It’s a constant battle, and it needs everyone in the chain – vendors, installers, end-users – to play their part.

Here’s the kicker

That’s why 2N have put together the 2N Hardening Guide. It’s packed with the kind of practical steps that will actually keep your network secure – because no one wants to explain to their boss why they left a device exposed to the entire internet.

What to Expect:
1. How to configure your 2N devices securely
If your customers are still using ‘12345’, it’s time to change.
2. Firmware Updates:
Get your customers on a patching schedule and stay one step ahead of the hackers.
3. Secure Communication Protocols:
Ensure safe communication between devices.
4. Encryption:
Protect what matters, no exceptions.
5. Disabling Unnecessary Services:
Trim the fat; fewer services, fewer vulnerabilities.
6. Network Segmentation:
Keep critical devices isolated, so one breach doesn’t take down the whole operation.

Don’t be the weak link. Download the guide now and lock down your security like a pro.

Get your hands on the guide here

Discover 2N’s Secure Device Range

Access Unit 2.0 IP One IP Style IP Safety

Explore the Range!

3CX Monthly Drop-In Session – V20 Update

We are pleased to announce our next 3CX Drop-In session on the newly released V20 of 3CX, scheduled for Thursday, 8th February. This session is designed to provide vital insights into the recent changes and the future roadmap of 3CX in 2024.

Join Jason Pryke, our Senior Technical Sales Executive, who will lead the discussion on the functionalities and enhancements encompassed in the new 3CX version 20. This is a unique opportunity to gain expert advice on optimising your systems in readiness for the update.

Key Agenda: V20 Update

  • API Improvements
  • Reporting Improvements
  • Transcription Improvements
  • Troubleshooting
  • 2FA
  • 3CX Roadmap
  • Q&A

This session will equip you with the necessary knowledge and strategies to embrace the future of 3CX effectively and how you can benefit from the latest improvements.

Find Out More & Register

Let us know what you’d like to hear about!

Got a topic you’d like to learn more about? Let us know! These drop-in sessions are an opportunity for you to access the information you need. Simply complete our topic suggestion form to help shape the focus of our future sessions*.

We hope to see you online soon!

Make a Topic Suggestion

View the Drop-In Schedule

Getting started with 3CX and want to save more?

Get a 5% discount on any Snom or Fanvil handsets when purchased with a new or renewed license with ProVu! Find out more about our one-stop shop for 3CX.

Find out more

Looking to find the best hardware option for your 3CX installations? Our team are on hand to help you with your fulfilments. Speak with a member of our team today to make the most of our one-stop shop. Call us on: 01484 840048 or email contact@provu.co.uk.

Are You Ready? Prepare for the switch off with Snom

Ask yourself the question: are you ready to make the switch off a simple transition for your customers?

We’re all aware of the changes that are coming, but how can you ensure you also benefit from the opportunities out there?

Having access to the right product sets and services couldn’t be more important as we head towards the biggest change to the UK telecoms network in our lifetimes. Established in 1997, Snom are pioneers of the VoIP phone. Based in Berlin, they’re switch off survivors. Having already experienced the transition in Germany back in 2016, they are ready and equipped to support a smooth transition within the UK.

Get Switch Off Ready with Snom

Why Make Snom Your Switch Off Partner?

1. Flexibility
There will be no one-size fits all approach when it comes to facilitating the switch off. Business and users requirements differ which is why it’s important to have flexibility in your product offering. Snom offer the best of both worlds with intuitive VoIP, DECT and NEW hospitality solutions.
2. Personalisation
To some partners, personalisation is a deal breaker. You could be working with a large corporation who want to brand their own devices, or perhaps you’d like to add your own logo to add a personal touch to your services. With Snom, you can easily make your devices your own with short lead times and low minimum orders, you can brand your devices for FREE!
3. Financing
With Snom as a Service, financing larger projects is simple. At a time when businesses are already feeling the squeeze from increased costs, a flexible rental model could offer a financial relief to those who need to upgrade in preparation for the switch off.

The Latest Snom Devices

M500 DECT Solution
Perfect for Small Businesses, Home workers & Hospitality Applications		 Hospitality Phones
A New Range, Designed for the Hospitality Industry
Find out more

Find out more

Switch Off With Snom

Discover the latest Snom devices and support at the ProVu Partner day on 29th November in London. Register today to secure your free spot!

Save Your Spot!

Now, ask yourself the question: are you ready to make the switch off a simple transition for your customers and maximise the opportunities available to you? Snom and ProVu can help to ensure you have access to the products, support and services you require in the lead up to 2025 and beyond. Contact the ProVu team today on 01484 840048 or email contact@provu.co.uk to discuss the best Snom product for your application.

Your Switch Off Checklist

It’s estimated that around 33%* of businesses are still using ISDN as their underlying communications infrastructure. Collectively, the Channel has a big job to do. With our range of products and services, we’re here to ensure a smooth transition with minimal disruption for your customers, enabling you to maximise the opportunities that are available.

We’ve put together a switch off checklist to cover all bases when it comes to helping customers navigate the switch off.

Customer Types:

Budget Conscious/Committed to existing systems: Eager to Upgrade:
Whether there’s a reluctance to upgrade, complex cabling or budget constraints, the following product lines could be the key to these customers:

 The switch off poses the perfect opportunity to upgrade outdated systems. We offer a range of solutions for those looking to explore different options:

The Cross-Sell

But that’s not all! For all types of customers, there are some crucial considerations that they may not have thought about when deciding how to proceed with the switch-off:

 Routers and APs

Do they have the necessary hardware to support the new VoIP devices and ensure comprehensive coverage?

UPS Devices

Are their critical systems adequately protected and capable of functioning during power outages or emergencies?

IP Alerting

Have they considered the need for an IP alerting system to replace their existing one? Many overlook the connection between their phone lines and alerting systems.

Access Control & Intercoms

If they haven’t updated these systems recently, they may soon find them becoming obsolete with the switch-off.

With our range of technical services and support, these items can become a simple cross-sell – we can even arrange the installation for you. Or why not let us train your team or provide remote installation support. We’ve got everything you need to seize the opportunities that the switch-off will bring, ensuring a smooth transition for both you and your customers.

Explore all our services

Register Today for our upcoming Partner Day

Register today for your free place at our upcoming partner day on 29th November when we will be sharing more details of how we can support you in making the switch off a success for your business.Claim your free ticket today to enjoy a jam-packed day with:

  • Insightful Presentations
  • Vendor representatives on hand to answer your questions
  • A showcase of our sponsor’s latest devices
  • ProVu colleagues on hand to take you through our full range of services
  • Drinks reception and virtual clay pigeon shooting

All expertly crafted to prepare you for the biggest shake-up in the public phone network.

Claim your free place today!

Whatever your requirements are, we’ve got your back. Call us on 01484 840048 or email contact@provu.co.uk to discuss how we can support you in maximising your opportunities in the lead up to the switch off and beyond.

*Data source taken from Computer Weekly.

Are You Switch Off Ready?

As we approach the UK end of sale date for new ISDN lines it’s a good time to ensure you have the right products available to your customers. In light of the switch off, it’s reported that BT will need to transition more than 14 million lines across the UK to accommodate for this digital transformation. With approximately a third* of UK businesses still utilising traditional telephone systems, the business opportunity is huge! Here’s a reminder of how we can help you to maximise your leads.

Deskphones - Discover ProVu's Offering

Desk & Cordless Phones

We partner with the world’s leading manufacturers to offer an extensive range of deskphones and cordless handsets. Whatever budget or requirements you’re working with, we have a handset for you.
Door Entry Solutions

IP Door Entry & Alerting

It’s not just phones! Many people are still utilising analogue door entry systems and alerting devices. We offer a range of IP alternatives making it simple to upgrade these devices.

What’s more, we can even support you with the installation of these devices, helping you to maximise the opportunities available, speak with us to find out more.
Gateways - Prepare for the Switch Off with ProVu

Gateways, SBCs and ATAs

With the ongoing price increases not everyone will be in a position to, or want to completely update their entire systems. We offer a host of VoIP gateways, SBCs (Session Border Controllers) and ATAs (Analogue Telephony Adaptors) to enable the use of legacy hardware, helping to minimise costs and disruption.
UPS Devices - Supporting the Switch Off

UPS Devices

As per Ofcom’s guidelines, any VoIP Service must be supplied with a battery back-up or mobile device to enable vulnerable people to contact the emergency services in the event of a power outage. Discover our range of UPS devices; with options to suit business and residential use, we’ll help you meet the recommended requirements.
Cloud-Based Telephony

Telephone Systems, Cloud-Based Solutions & Headsets

Ideal for hybrid working and hot desk environments, softphone clients and cloud-based telephony systems offer a great option for those looking for a web or mobile-based solution.

Headsets and cloud-based solutions often go hand in hand, we can also help you source the right headset for your solution.
Routers - Preparing for the Switch Off

Routers

Without a reliable internet connection, VoIP is redundant. Discover our range of routers, designed to ensure a reliable connectivity. From robust business-grade devices to budget friendly, end user options, our router offering will help your customers to keep connected.

What the PSTN Switch Off means to the Telco World

We also offer a range of flexible payment options so your customers can spread the associated costs over an agreed fixed term. Speak with us to discuss the options available.

Whatever your requirements are, we’ve got your back. Call us on 01484 840048 or email *Data source taken from Computer Weekly.

UPS Devices: How to Protect Business Continuity

 

Have you considered the different opportunities UPS devices could bring to you and your customers?

As a low-cost investment, they can be a great addition to ensure business continuity in the event of a power outage. Whether you’re supplying to SMBs, or online streamers, discover how we can help you to keep them connected.

Where can they be useful?

Wherever power is required, there’s a UPS to suit. Regardless of the application, we can help you to ensure a continued power supply. Take a look at some of our suggested use cases.

Discover the PowerWalker Range

Hybrid Working

UPS supporting Hybrid Working Power cuts can result in hours of lost time and depending on the individual’s role a reduced service for your customer’s business. UPS devices can be used to provide battery back-up to routers and computers*, helping to avoid downtime.

Securing Premises

UPS supporting security For premises with Failsafe locks, security may become compromised in the event of a power cut. Talk to us about how we can help you to assure premises remain secure at all times.

Online Streaming

UPS supporting online streaming Perhaps you supply to gamers who want to ensure their content streams are protected. A UPS device can be used to ensure an uninterrupted service.

Ofcom Regulations

UPS and Ofcom Regs UPS devices can also be a great option to ensure your services are compliant with Ofcom’s regulations. Find out more about the change in rules which will come into effect in 2025.

What the PSTN Switch off means to the Telco World

Finding the Right Fit

There are a wide range of devices available on the market, ranging from desktop devices for residential use, to rack mountable options for server rooms. Speak with a member of our team today to discuss your options and find the best devices for your application.

Call us on 01484 840048 or email contact@provu.co.uk

*The UPS devices we currently offer are suitable for low power devices. For connecting devices with a larger power consumption, please speak with a member of our team.

UPS Devices & How they can Help You Prepare for the PSTN Switch Off

The 2025 PSTN switch off poses a number of opportunities and challenges for the Channel. Read on to discover our Technical Solutions Director, Muhammad Bajwa’s thoughts on how our new range of UPS (Uninterruptible Power Supply) can help you prepare for the big switch off.

In my last blog post, I covered some benefits of introducing VoIP and Ofcom’s regulations around the PSTN switch off and their expectations from Service providers. Having just launched a new range of UPS devices, I will now cover how we can help you to fulfil the regulatory requirements and provide backup power to devices on site.

Requirements

Having spoken to a number of partners about their requirements, some were quite basic, such as; the UPS needs to be reliable but economical, it should be maintenance free but must have a replaceable battery. The device should have 3 pin UK plugs to connect the power supply straight into it and ideally should allow some basic troubleshooting to check the battery status etc.

Our Solution

I have looked at a couple of brands but decided to go for Blue Walker Line Interactive UPS range as our go to product for the Channel. We have initially chosen three products from the range based on how much backup battery power it will provide to a router and a phone/ATA.

Testing

During my lab testing, the VI 650 SB lasted just over an hour, the VI 600 STL just over 2 hours and the VI 2200 STL lasted around 4 hours. The test devices in my lab were a DrayTek 2862Ln and a Yealink T57W with maximum load being around 25W on the UPS. Being Line interactive, the transfer rate was very quick (around 4ms) which means I did not notice any loss of power and my devices kept operating normally when the UPS was disconnected from the mains power.

 

Model:

Basic VI 650 SB UK

Basic VI 600 STL UK

Basic VI 2200 STL UK
Series:

VI SB

VI STL

VS STL
Type:

Line-Interactive (VI)

Line-Interactive (VI)

Line-Interactive (VI)
Phases (IN-OUT):

1-1

1-1

1-1
Form Factor:

Tower

Tower

Tower
Power Capacity:

650VA / 360W

600VA / 360W

2200VA / 1320W
Output Power:

0.55

0.60

0.60
Nominal Output Voltage:

230 VAC

230 VAC

230 VAC
Frequency (Battery Mode):

±0.05Hz

±0.05Hz

±0.05Hz
Type G (BS 1363):

2

3

4
LINE Mode Efficiency [%] (Full Load):

95.3

95.3

95.7
Batteries:

1x 12.0V/5.0Ah

1x 12.0V/7.0Ah

2×12.0V/9.0Ah
Recharge Time:

8h to 90%

8h to 90%

8h to 90%
Half Load Backup Time [min]:

4.5

5.0

3.9
Communication:

USB Type B – for Monitoring Software

USB Type B – for Monitoring Software

USB Type B – for Monitoring Software
Noise Level:

< 30dB

< 30dB

< 45dB
Fan Logic:

No fan

No fan

Always on (half speed) full speed if load > 25% in battery mode
IP Rating:

IP20

IP20

IP20
Humidity:

0% – 90% RH (non-condensing)

0% – 90% RH (non-condensing)

0% – 90% RH (non-condensing)
Product Weight [kg]

3.9

4.3

10.8
Data Line Protection:

N/A

N/A

RJ-11 Port, RJ-45 Port (100mbit)

Discover ProVu’s UPS Range

Battery Life

An important question I have already been asked a few times is how long the battery will last on these devices. To be honest, this really does depend on a few factors, namely:

  • The use case
  • Environmental factors
  • How well the device has been maintained

The typical life span of a UPS is around 3-5 years from the production date. PowerWalker offer a 2-year warranty on their products which covers both hardware and the battery. Ofcom expects the providers of the solution to have a maintenance plan in place to make sure the products can continue to work on an ongoing basis. That said, the end customer will have to take some responsibility for this. In this instance, it is recommended that the documentation provided clearly outlines what is required by the end user.

In my next blog post, I will be talking about PowerMaster’s software, its features and how it can help to remotely monitor and troubleshoot potential issues with deployed UPS devices.