Cisco Re-Direction Service (EDOS) Outage

14:40 BST:

We are aware that Cisco currently have a fault with their re-direction service for MPP phones.

This is currently affecting provisioning for any phones in the “CP” range that we sell.

As of this time, we do not have an ETA on a fix from Cisco but are assured that they are working on it.

This will only affect new phones being provisioned or phones that are factory reset.

Please keep checking here for updates.

9th April 09:00 BST:

Cisco emailed overnight at approx 10pm UK time to say that the service is now fully restored.