Free Virtual 3CX Training Courses!

Deepen your 3CX knowledge with our upcoming dates for our free virtual 3CX training courses. These courses, accredited by 3CX, equip you and your team with the knowledge to become certified partners*.

All our 3CX training courses are hosted live by our in house 3CX technical experts who are on hand to answer any questions you may have during or after the course.

Sign up to be a ProVu 3CX Partner

Upcoming Virtual 3CX Training Courses

3CX Basic Training
A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register
3CX Advanced Training
Covering some of the more advance, complex configuration options within 3CX as well as handling advanced security features, this course is ideal for those who have already completed the basic and intermediate certification.

Find Out More & Register

There is Still Time to Join!

There is still time to join our upcoming 3CX Drop-in session on Thursday, 13th July! Where we will be covering the most recent updates to 3CX including the latest video conferencing features.

Want to stay in the know with 3CX? Register for our upcoming 3CX Drop-in dates to stay in the loop with 3CX updates, technical know-how and tips.

Find Out More & Register

Get additonal value from 3CX with ProVu

1. Enhanced Credit Account:
We offer a unique advantage by providing a credit account that isn’t available when purchasing 3CX directly. This enables you to manage your budget effectively and have the flexibility to invest in additional services or equipment as needed.
2. Superior Support:
You not only receive support from 3CX directly but also benefit from our own dedicated support team available in your current timezone. This means you can get timely assistance and resolve any issues promptly, ensuring smooth operations for your business.
3. Convenient One-Stop Shop:
Offering both the 3CX licenses and the required equipment in one easy-to-access place. Eliminating the hassle of dealing with multiple vendors and streamlining the procurement process, saving you time and effort.
4. Access to Promotions and Special Offers:
By choosing ProVu as your provider, you gain access to exclusive promotions and special offers on equipment. This can lead to cost savings, allowing you to maximise the value of your investment. Including a 5% discount across Fanvil & Snom devices bought with 3CX.
5. Consultation and Testing:
We go beyond just providing products and services by offering consultation and testing of features with end devices. This ensures compatibility and optimal performance, allowing you to make informed decisions and implement the most suitable solution for your specific needs.

By opting for 3CX through ProVu Communications, you not only benefit from our unique offerings but also receive comprehensive support, convenience, cost savings, and expert guidance throughout the process.

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal.

Elevate Your Communication with the Snom A330

Let us introduce you to the remarkable Snom A330 Duo & Mono Headset, an innovative communication solution designed to enhance your productivity and comfort during calls. With its advanced features and exceptional build quality, this headset is a game-changer for professionals.

With a choice between monaural (A330M) and binaural (A330D) wearing styles, this headset offers personalised audio experiences to suit your preferences. Its adjustable leatherette ear cushions provide a comfortable fit, while the 2.4m USB type A cable ensures freedom of movement. Available for a fraction of the cost of other comparable headsets, the new Snom A330 headsets deliver great quality at an affordable price.

In today’s busy work environment, it’s essential to minimise interruptions. That’s why the Snom A330 Headset is equipped with a built-in Busy light, providing a visual indicator to colleagues that you’re engaged in a call. Enhance your focus and productivity with this thoughtful feature.

  • Choice between monaural (A330M) and binaural (A330D) wearing styles
  • 2.4m USB type A cable length
  • 270° flexible passive noise cancelling microphone
  • Built-in Busy light
  • Backlit remote control with 5 keys

Discover the Snom A330

Experience the future of communication with the Snom A330 Duo & Mono Headset. Upgrade your calling experience, boost productivity, and stay comfortable throughout the day. To learn more or to place your order, get in touch with our expert sales teams on 01484 840048 or email contact@provu.co.uk to order yours today!

Have you thought about adoption?

Did you know that we can adopt your devices to integrate with our online partner portal, ProSys? This service is available across all major brands for just £5 per successful adoption! Whether you’ve inherited a number of devices from a recent acquisition or merger, or you have deployed devices which were purchased elsewhere. We can help you bring them all together in one place making the ongoing management a simple, pain free process.

This is something we have offered for a long time, but following a couple of recent updates we wanted to share some of the key benefits you could be missing out on.

Why do it yourself when for a small fee we can do it for you!

So, What are these Great New Features?

Glad you asked! To make your new customer onboarding a breeze we have added two additional features:

  • The removal of devices from other suppliers’ redirection accounts, saving you time and money as you don’t have to go between clients and suppliers.
  • For devices originally supplied by ProVu, we can request permission to unlock the device(s) on your behalf (subject to original supplier agreement).

How to Adopt with Ease

Take Control of Your Adopted Devices

Once the adoption is complete, ProSys Management customers are able to remotely view device data, edit device settings, including configuration of Busy Lamp config (BLF)* and perform tasks such as firmware upgrades anytime, anywhere. Contact us today to get started with your device adoptions.

Are you Making the Most of ProSys?

Enjoy everything ProSys can offer you and your business. From management to ordering and provisioning, we have something that can make your life that little bit easier.

Ordering
Get up to date pricing and stock availability in real time 24/7, as well as not having to wait for a sales team member to get back to you. Also benefit from reduced shipping charges and options to brand or white label despatch notes. We can even drop ship direct to your customers with next day delivery with no minimum order quantity.
Provisioning
Reduce the need for your engineers to manually set up devices with ProSys Provisioning. Many devices can be automatically provisioned directly from ProSys, reducing the risk of inputting errors and enabling you to get equipment to your customers faster.  What’s more, customers can receive the devices next day, ready to use straight out of the box.
Management
Reduce your support costs by using ProSys management tool. With access to all your devices in one place, you can see your list of deployed phones & routers as well as the ability to simply edit settings to specific devices. Which means no more site visits or complicated user walkthroughs to manually change device settings, resolving problems faster.
Integration
Automate your ordering processes by integrating your website, client portal or internal CRM with ProSys using our APIs. There’s no need to manually place orders, as these can be fed through directly from your systems, ready for next day delivery. We also give you access to product information, including pricing, availability and images, giving you everything you need to keep your webstore upto date.

Get the most from ProSys

Use one or all the tools ProSys offers at your leisure for whichever part of your business you need us, get started with ProSys today!

If you have any ideas on how to improve ProSys or any ideas that will make the platform more helpful to your needs, please feel free to get in touch. Our technical team are always open to new ideas.

Find out more about ProSys

Get started with ProSys

If you would like more information or would like to try ProSys Phone Management out for yourself please contact us on 01484 840048 or email contact@provu.co.uk

*BLF feature is only available for current models of Snom and Yealink handsets.

5 ways SMB’s can benefit from UPS

Unfortunately, unexpected power outages can happen to any business at any time. We’ve all been there; staff are often left with little to do and are fighting to clear out the stationery cupboard. What if we could help you to minimise the disruption? With the help of Uninterruptible Power Supplies (UPS), we can help your business stay connected even when the power is out.

Safeguard your Business with a UPS Solution

1. Uninterrupted Power
In the event of a mains power failure, UPS devices can provide a seamless, uninterrupted power supply. This ensures that all attached business devices remain operational, preventing any potential data loss during work. Additionally, it maintains power between mains failure and generator start-up, allowing for a smooth transition between power sources. Whether you’re on the phone when an outage occurs or working on an important document, a UPS will protect you from being disconnected.
2. Stay compliant with OFCOM regulations.
As we edge closer to the 2025 PSTN switch off, service providers will be required to offer at least one backup solution to customers to enable them to access emergency services in the instance of a power outage. UPS devices can play a pivotal role in helping businesses stay compliant by providing access to publicly available telephone services (PATS) with at least 1 hour of backup power.
3. Surge Protection
Constantly checking the incoming voltage, a UPS can detect any sudden increases or drops in power. If it senses that something harmful is happening, it will switch to an alternate power source to prevent any damage to the equipment connected to it. Once the danger has passed, the UPS will switch back to using the main power supply.
4. Cost
Have you considered the cost of lost productivity or the expense of recreating and recovering lost data? By installing a UPS, you can ensure that workstations stay up and running, no matter what. This is particularly crucial if you’re working on time-sensitive projects, handling sensitive data or information, or facing other similar scenarios.
5. Opportunity to Backup Essential Data
By implementing a UPS solution, employees can have the opportunity to securely back up their critical data and power off their workstations and servers, thus minimising the risk of data loss.

The reality is that power outages cost businesses money.

Meet The Range…

VI 650 SB

 VI 600 STL

VI 2200 STL

Supports the Connection of 2 x 3-Pin UK power outlets

Up to 1 hour battery back-up**

Supports the Connection of 3 x 3-pin UK power outlets

Up to 2 hours battery back-up**

Supports the Connection of 4 x 3-pin UK power outlets

Up to 4 hours battery back-up**

Devices to Suit Businesses of All Sizes

Looking for a more enterprise-focused device? There are a wide range of UPS devices avaialble on the market, ranging from desktop devices for residential use, to rack mountable options for server rooms. Get in touch with our Team to discuss your requirements, they will be happy to help.

Discover the PowerWalker Range

Speak to a member of our expert team today to discuss your projects. We can help to ensure the devices quoted will meet your customers’ requirements. Call us on 01484 840048 or email contact@provu.co.uk.

**The UPS devices we currently offer are suitable for low power devices. For connecting devices with a larger power consumption, please speak with a member of our team.

Add a Personal Touch to Your Deliveries

Have you considered adding a personal touch to your customers’ orders? We can help you add a personal touch to any order, just choose the service you need and let us take care of the rest. We’ll dropship your orders directly to your customers for you, leaving you more time to focus on the important things.

Branded Despatch Notes
We can ship items direct to your customers with your own branded despatch notes, this service is FREE, quick and simple to set up. Simply supply us with your logo, artwork, and any wording you would like to include and we can take care of the rest.

Find out more
Marketing Inserts
Got a promotion or message you’d like to share with your customers? Add a personal touch to your order fulfilments and include a copy of your latest marketing flyers, stickers, or gifts in any of your parcels. Get in touch to discuss your ideas.

Tell me more
Device Printing
Go the extra step and add your own or customers’ logo to your ordered devices. We can arrange for items such as phones and routers to be printed with your logo, helping to strengthen your brand. Get in touch to find out more.

Contact us
Branded Packaging
Bring some colour to your shipments with branded packaging. We can assist you with adding your custom logo, artwork, and design to your packaging with custom boxes, packing tape, and unit packaging sleeves. Speak to one of our team to find out more.

Tell me more
SIM Fulfilment Services
Reduce the stress and hassle of stock holding, admin, and fulfilment with our SIM fulfilment service. Personalise your SIM cards with your brand and we can take care of the rest.

Find out more

Our Services Don’t Stop There…

Our Extensive Services
We also offer a range of services designed to simplify your installation process and ongoing management of your devices. Explore what our services can offer you and how we can add more value to your orders.

Discover more with ProVu Services

We’re here to help you and make your processes as easy as possible. If there is a service that you would like to use or if you have something else in mind we could help with, please let us know.

Introducing the 2N Verso 2.0

We are excited to share that the new 2N Verso 2.0 Intercom is now available. This cutting-edge intercom expands on its predecessor the 2N Verso, offering you the same flexibility with enhanced features. With an advanced Full-HD definition camera and an ARTPEC-7 processor which provides improved image quality and processing along with better security and functionalities. The Verso 2.0 offers up to 5 different access methods with support for QR code reading, PIN, RFID, Fingerprint and mobile access, powered by WaveKey.

The 2N Verso 2.0 still offers the extensive range of customisation options you have come to expect from the Verso units. Not only does it offer state-of-the-art features thanks to its flexible modular system, it is also highly secure. Housed in a durable anodised aluminium casing, you can ensure the safety and privacy of your home or office.

2N IP Verso 2.0

Full High resolution wide angle camera

Flexible modular based system

Features an ARTPEC-7 processor offering advanced feature support

Supports up to 5 different access methods including QR code reading

Scalable up to 10,000 buttons with touch screen display module

Black or Stainless Steel finish

Discover the very best in intercom design
Let us help with White Label Installation
Have a difficult installation or don’t have the technical skills available? We’ve got your back! Did you know we also offer a white-label installation service? Speak to our team today about maximising your opportunities through these services.

Discover our Services

New Licensing of 2N Intercoms and Access units

If you’ve not already heard, 2N have simplified their licensing options in an effort to make your life just that little bit easier. The licensing for 2N’s intercoms and access control units are now as follows:

All features from the former Enhanced Security and Enhanced Audio license plus NFC and HTTP API are included in the price of the intercom
Gold Licence (9137909) – To simplify the ordering process 2N have reduced the number of licences available and replaced it with their Gold Licence. This will give you access to features including enhanced video and integration. To help with the migration, the price of the Gold Licence has now been reduced by 30%.
The 2N Access Unit is now supplied with the whole feature set, meaning there’s no need for any additional licenses

Let Us Explain It For You…

The following licenses will remain unchanged:

The following licenses are now discontinued:

IP Intercoms Access Unit
  • Enhanced Audio (9137905)
  • Enhanced Video (9137906)
  • Enhanced Integration (9137907)
  • Enhanced Security (9137908)
  • NFC (9137915)
  • Lift Module (9160401)
  • NFC (916012)
  • Lift Module (9160401)

What do these Changes mean for You & Your Customers?

We know that 2N’s licensing options have been a tricky area to navigate, especially for end users. We hope that these changes will help make your quotation and ordering process simpler. 2N greatly value the development, security and efficiency of their products and want you to benefit from all security features by default.

Discover the 2N Range

Check Out the Changes

*Please note in order to benefit from these new features your Intercoms and Access Units will need to be on the latest firmware version.

Get Connected with Gigaset’s New N610IP

We have exciting news! The new Gigaset N610IP is now available. Discover what this single-cell DECT base station has to offer and the improvements it delivers on its predecessor, the N510IP.

As one of the first Microsoft Teams certified DECT base stations, there’s a lot to shout about! Renowned for their DECT solutions, Gigaset continues to lead the market, adapting their latest products to support the latest technical advancements in the professional environment.
Move away from the desk and enjoy the benefits of joining a Teams call while roaming around the office, warehouse or even your home office! Acting as a Teams endpoint, the N610IP allows for inbound calls to be forked to users’ SIP devices as well as the common features that can help keep all your customer’s systems interconnected.

N610IP PRO

Supports up to 8 external parallel calls over the previous 6 from the N510

Enables you to connect up to 8 handsets, 2 more than the N510

Microsoft Teams Compatible

Explore the N610IP PRO

Compatiable Handsets

SL750H PRO Maxwell C S650H R650H
SL800H PRO R700H PRO S700H PRO

N510IP Replacement Notice

Improving on the features and capabilities of the N510, the N610IP will be replacing the N510IP. We expect the N510 to be announced as End of Sale later this year. If you have any questions how this will affect you, please get in touch with our sales team at contact@provu.co.uk.

Let us help with White Label Installation

Don’t have the resources to carry out your own DECT surveys? We’ve got your back! Did you know we also offer a white-label DECT survey and installation service. Speak to our team today about maximising your opportunities through these services.

Discover our Services

Save Big With Yealink

Exciting News! You can now save up to 10% on your Yealink orders with their generous Project Registration Programme! Valid until the 31st December 2023, get up to 10% off selected Yealink SIP phones and headsets when you register your projects through ProVu.

Don’t know what the Registration program is?

You simply register your projects with Yealink, any project with 50 or more devices will qualify for a discount. That’s it! In return you will receive a discount of up to 10% on Yealink SIP phones and headsets. The total discount allocated to your order will depend on the number of devices ordered, and the project application. You can then get up to 3 additional discounts if your project meets specific requirements, see below for more details..

Yealink UK&I Opportunity Registration Program 2023

Units

Standard Support

Extra Discount 1

Extra Discount 2

Extra Discount 3

Total Discount

50-199

1%

2% for Selected Models Supports*

2% for Public Sector Projects

2% for Headsets Unit greater or equal to 30

Up to 7%

200-499

2%

Up to 8%

500-999

3%

Up to 9%

1000+

4%

Up to 10%

Register your project today!

Explore Some Great Devices in the Yealink Range

T58W

CP925

WH62

BH72

Call our sales team on 01484 840048 or email contact@provu.co.uk to register your project and access Yealink pricing support.

  • Discount promotion is available untill the 31st December 2023
  • Selected models:
    • Phone: T58W/ T58W PRO/ T58W Pro with Camera/ T57W/ T54W/ T53W/ W90/ W80
    • Headsets: VH7X/ WH6X
    • Conference Phone: CP925/ CP935W/ CP935W-Base/ CP965/ CP965-Wireless Mic
  • Program is only valid for the UK and Ireland Channel

A Back UP(S) For Remote Working

According to the ONS, it’s reported that around 44% of workers in the UK work either at home or in a hybrid environment. Many companies have invested in their hardware to support this shift over the last few years. But what happens when there’s a power outage?

At the time of writing this, there were 37 power outages in the North of England* alone. For those working remotely, this could result in:

UPS supporting Hybrid Working
  • A loss of internet connection, resulting in a lack of online presence
  • Team members unable to answer important calls
  • Hours of working time lost
  • The loss of unsaved work

The reality is that power outages cost businesses money.

Avoid Downtime With A UPS

UPS devices offer an ideal solution for those looking to minimise the disruption caused by a loss of power and to protect equipment from overvoltage and act as surge protection. Available for around 40% of the cost of a mid-range handset, they’re a worthwhile investment to ensure business continuity for remote workers.

Meet The Range…

VI 650 SB

 VI 600 STL

VI 2200 STL

Supports the Connection of 2 x 3-Pin UK power outlets

Up to 1 hour battery back-up*

Supports the Connection of 3 x 3-pin UK power outlets

Up to 2 hours battery back-up*

Supports the Connection of 4 x 3-pin UK power outlets

Up to 4 hours battery back-up*

Discover the PowerWalker Range

Speak to a member of our expert team today to discuss your projects. We can help to ensure the devices quoted will meet your customers’ requirements. Call us on 01484 840048 or email contact@provu.co.uk.

*Figure obtained from Northern Powergrid’s website 5th May 2023.

**The UPS devices we currently offer are suitable for low power devices. For connecting devices with a larger power consumption, please speak with a member of our team.