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Christmas Opening and Shipping times 2023

The festive season is almost upon us! With that in mind, we wanted to share more details about our opening and shipping times over Christmas and the New Year. During this period, we will continue to ship orders via APC and DPD.

Opening Times

Day Opening Hours
Friday 22nd December 9:00 – 13:00
Monday 25th Dec Closed
Tuesday 26th Dec Closed
Wednesday 27th Dec 10:00 – 16:00
Thursday 28th Dec 10:00 – 16:00
Friday 29th Dec 10:00 – 16:00
Monday 1st Jan Closed
Tuesday 2nd Jan Open as usual

Please be aware, we will be operating with a reduced number of staff between Christmas and New Year which may increase wait times.

Delivery Times

Avoid delays; the cut off time for collection on 22nd December is 12:15, orders placed after this time will not be collected until 27th December. If it’s important for you to receive your orders before Christmas please make sure they are placed by the 21st December at the latest. Or you can select a weekend delivery service for collection on the 22nd.
Order APC & DPD Cut off APC & DPD Delivery
22nd Dec 12:15 27th Dec
27th Dec 15:15 28th Dec
28th Dec 15:15 29th Dec
29th Dec 15:15 2nd Jan*
2nd Jan 16:45 3rd Jan

*Please note; no deliveries will be made to addresses in Scotland on 2nd January due to a public bank holiday.

Please note: Christmas is a busy time of year for our couriers and therefore this may lead to delays. If it is important that your orders are delivered on a specific day, we would recommend considering selecting a pre 12:00 service – please contact a member of our team to discuss your requirements.

ProVu Christmas Opening & Delivery Times 2020

With Christmas quickly approaching, we would like to share our shipping and opening times over the festive season. This year will be offering delivery options via APC.

Opening times

Day Opening Hours
Christmas Eve 9:00-13:00
Christmas Day Closed
Boxing Day Closed
Monday 28th Closed
Tuesday 29th 10:00-16:00
Wednesday 30th 10:00-16:00
New Year’s Eve 10:00-16:00
New Year’s Day Closed
Monday 4th Jan Open as Usual

Please be aware, we will be running with a reduced number of staff between Christmas and New Year which may increase wait times.


Delivery times

If you or your customers’ premises will be closing over the Christmas period, let us know and we can adjust the shipping dates of your orders accordingly – this will help to avoid any unnecessary delays that may be caused by attempted deliveries while you’re closed. Please note, APC services are currently suspended to tier 4 restricted areas until 29/12/20.

Order APC Cut off APC Delivery
23rd December 16:45 24th*/29th December
24th December No Collection 30th December
28th December No Collection 30th December
29th December 15:15 30th December
30th December 15:15 4th January
31st December No collection 4th January*
4th January 16:45 5th January

*To ensure your order arrives by Christmas Eve, we recommend selecting pre 12:00 guaranteed service. No deliveries will be made to addresses in Scotland on 1st or 4th January due to public bank holiday.

Please be aware: The following services are will not be available to you:

  • APC services to Tier 4 restricted areas are suspended until 29/12/2020
  • APC Pre 9:00 and Pre 10:00
  • DPD Pre 10:30 and Pre 12:00
  • All Royal Mail Services

For customers wishing to book with DPD, please be aware that the last collection date before Christmas will be the 23rd December. Orders collected on this date will be delivered on the 29th December, the next available collection date after this will be 4th January.

Please note: Throughout the Christmas period, we will be operating a ‘best endeavour’ service, therefore collection and delivery times may vary. If it is important that your orders are received on a specific day we would recommend considering selecting a pre 12:00 service with APC – please contact a member of our team to discuss your requirements.

Christmas 2019 Opening and Shipping Times

With Christmas quickly approaching, we would like to share our shipping and opening times over the festive season. This year will be offering delivery options via APC.

Opening times

Day Opening Hours
Christmas Eve 9:00-13:00
Christmas Day Closed
Boxing Day Closed
Friday 27th 10:00-16:00
Monday 30th 10:00-16:00
New Year’s Eve 10:00-16:00
New Year’s Day Closed
Thursday 2nd Jan Open as Usual


Delivery times

Order APC Cut off APC Delivery
23rd December 16:45 24th*/30th December
24th December No Collection 30th December
27th December 15:00 30th December
30th December 15:00 2nd January
31st December No collection 2nd January*
2nd January 16:45 3rd January

*For Delivery on Christmas Eve, you will need to select an AM priority service. No deliveries will be made to addresses in Scotland on 2nd January due to public bank holiday.

For customers wishing to book with DPD, please be aware that the last collection date before Christmas will be the 23rd December. Orders collected on this date will be delivered on the 27th December, the next available collection date after this will be 2nd January.

If you or your customers’ premises will be closing over the Christmas period, let us know and we can adjust the shipping dates of your orders accordingly – this will help to avoid any unnecessary delays that may be caused by attempted deliveries while you’re closed.

Please note: Throughout the Christmas period, we will be operating a ‘best endeavour service’, therefore collection and delivery times may vary. If it is important that your orders are received on a specific day we would recommend considering a priority service – please contact a member of our team to discuss your requirements.