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Snom

Snom D862 & D865 – Information you need to know!

This information may change in the future and has been provided from reviewing firmware version 10.1.141.11 on the D862 & D865

Quick fire points

  • Provisioning uses XML formatting for the D862 & D865, they no longer support the ‘cfg’ provisioning format
  • Make sure you secure the old and new web user interfaces with a username and password
  • Set an admin password to restrict the phone access to user settings (setup via old WUI)
  • Familiarise yourself on how to access the old web user interface
  • Familiarise yourself with provisioning parameters to secure your devices

XML Based provisioning

The D862 & D865 no longer support cfg/flat file provisioning parameters, they will only provision via XML based formatting – https://service.snom.com/display/wiki/Desk+Phone+Configuration+Files

Prefer to use the old-style web user interface?

It is still possible to access the old-style web user interface of the D862 and D865 by navigating to the IP address of your phone with “http” and port “3112”:

Example: http://192.168.1.15:3112

Securing the old-style interface

Once you have accessed the old-style web user interface, it will display security advice where you can setup a HTTP user, HTTP Password and an administrator password to secure your device. If you accidentally navigate away from this page, you can go to ‘Advanced > QoS/Security’ and configure these settings from there:

How to login to the new web user interface and secure it.

You’ve received your new Snom phone, you’ve plugged it into the network, it has obtained its IP address. You enter this into your web browser and you are presented with this login page. There’s no default username or passwords here so go ahead and click the ‘Authenticate’ button to login.

Once logged in, you will see some warnings saying a password has not been set for the ‘admin’ and ‘user’ account. To configure these, go to ‘Security > Advanced’ and populate the fields below and click ‘Apply’.

New provisioning parameters for a new interface

Due to the Snom D862 and D865 having a new web user interface to manage the devices, there are also new provisioning parameters to secure them.

Settings for new WUI:

Admin Account uses:
webserver_admin_name
webserver_admin_password

User Account uses:
webserver_user_name
webserver_user_password 

If you provision your own Snom devices, do not forget to still apply these parameters below for the old web user interface and admin (phone) password:

http_user
http_pass
admin_mode
admin_mode_password
admin_mode_password_confirm

How to restrict admin access from users

Turning off admin mode will restrict unauthorised access to admin settings such as performing a factory reset, changing SIP credentials etc.

Web user interface method

To turn admin mode ‘off’ via the web user interface go to ‘Advanced > QoS/Security’ and set “Administrator mode” to ‘off’ and click ‘save’. – Default pin is ‘0000’ but ensure this is changed to secure your phone even further.

Phone user interface method

You can turn ‘admin’ mode off on the phone user interface by accessing the following:

‘Menu > System > Administrator Access = Off > Save’

I hope this blog helps you to get started with your new devices. If you need any further support with the new Snom D8xx series, please contact us on: 01484 840048, our support team will be happy to help you with any queries you may have.

Claim your exclusive discount on the Snom M80!

Got some big projects coming up in 2023? Why not make the most of it with Snom’s latest & exclusive discount? From now until the 31st March get a massive 17% off your trade price on the durable Snom M80 DECT handset.

Snom M80

  • 240 x 320 pixel TFT backlit colour display
  • Alarm security + Alarm button
  • Ruggedised IP65 rating
  • Integrated Bluetooth LE
  • Up to 17 hours of talk time

Discover the Snom M80

Not your average handset…

While the Snom M80 may look unassuming in its ergonomic casing, underneath it is full to the brim with advanced technology. With a generously sized high-resolution LED colour display, the M80 offers users a ruggedised DECT handset with integrated Bluetooth; enabling you to connect a variety of Bluetooth headsets and the Snom M9B Beacon Gateway.

What will you do with the M9 Beacon Gateway?

Open up a new range of possibilities with the M9 Beacon Gateway. Live track devices across indoor and outdoor premises or trigger alarms to add security to devices and equipment in any given perimeter. Benefitting warehouses, construction sites, healthcare, and the like from a technically savvy, rugged device.

Discover more about Snom Beacons

The M80 expands its versatility with the ability to connect to any compatible Multicell and single-cell base stations like the Snom M900 and the new M400/430. Allowing for the M80 to be used both in and outside. It’s a truly adaptable device suited to whatever you need.

Want to get ahead in 2023?

We make it easy to maximise your opportunities. Discover how we can help you seal the deal with our DECT services.

DECT Surveys & Installation

Ensure your quote will meet your customers’ demands by making full use of our white-labeled DECT survey and installation services. Provide us with information about your customer requirements and installation site and we’ll do the rest.
Giving you a detailed engineer’s report, including a list of hardware, installation details (such as best base station locations), and any extra requirements. We can even carry out the installation on your behalf.

Explore our installation services

DECT Handset Pairing

Make the most of your order with our DECT handset setup service. We can pair all your devices to the base stations and assign numbers to them all before arriving at the site. Ready to plug and play from the moment they arrive.

Discover our DECT set-up services

Get in touch with our expert sales teams on 01484 840048 or email contact@provu.co.uk to order yours today!

*Discount also applies to registered Snom partners and those on special pricing bands

Your Discounted 3CX One-Stop Shop!

Did you know that you can simplify your 3CX orders with our one-stop shop? From your initial 3CX license purchase to the handsets & headsets you need to fulfil your projects, we have your back!

Credit Facilities

For a more flexible payment option, we offer our resellers the opportunity to apply for a credit account. Spreading the cost of both your 3CX licences and hardware.

Find out more

Additional Pre & Post Sales Support

Get access to our expert team of 3CX certified engineers who are on hand to offer you pre and post sales support on both the licensing and hardware. Giving you better support availability between ProVu & 3CX.

Find out more

Remote Installation Services

We offer remote installation services to help ensure your deployment goes as smoothly as possible.

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Fast Turnaround

We know you want your licences when you order them, not days later. Thanks to our integration with 3CX’s system and our online portal, ProSys, we make ordering licences a simple, fast process.

Find out more

Free Training

We are accredited 3CX trainers and host regular training courses in person and online. These free courses are accessible regardless of your 3CX level and help you to gain better discounts on your licences.

Find out more

One-Stop Shop

With a wide variety of compatible Snom & Fanvil devices, we can supply all your hardware requirements and 3CX licences, to offer the complete 3CX solution. Shipped direct to your end user customer with your own branding the very next day.

Find out more

What’s more get a 5% discount on any Snom or Fanvil handsets when purchased with a new or renewed license with ProVu! Saving you money, time and effort!

Sign Up Today to Benefit from ProVu’s One-Stop Shop

Sign up today as a ProVu 3CX partner to take advantage of our full range of benefits including technical support, training and exclusive discounts. Streamline your order processing today!

Sign up to be a ProVu 3CX Partner

Outdoor VoIP connectivity made simple

Extend your reach and improve your solution with the Snom M900-OD, the cleverly designed outdoor variant of the popular M900 DECT multi-cell base station. Get increased coverage and handset support with a DECT multi-cell solution, allowing for DECT phones to roam and connect freely between multiple base stations without dropping calls, whether that be for office buildings, warehouses, manufacturing plants or hospitals.

With a robust outdoor IP55 rated casing the M900-OD is protected from dust, water splashes and rain water. Giving you a unique, powerful solution ready for all weather conditions.

Explore the M900-OD

  • Scalable up to 1,000 base stations
  • Supports up to 4,000 DECT handsets
  • Supports calls up to 50 metres indoors and up to 300 metres outdoors
  • Wall mountable

Explore the M900-OD

Compatible DECT devices

The M900-OD is compatible with a range of quality handsets devices, including the M Series DECT Handset range M25, M65, M70, M80, M85 and M90.

M25 M70 M85 M90

Did you know we offer a site planning and installation service? Our team can help you ensure your DECT solutions will work exactly how you want them to. Get in touch today to discuss how we can help you deliver DECT solutions on any scale, inside or out!

DECT Survey & Installation Services

Get in touch with our expert sales teams on 01484 840048 or email contact@provu.co.uk today to create your ideal solution. Whether you’re looking to build a unique solution or arrange white-labelled installation, we’ve got your back.

It’s Platinum again for ProVu!


We have done it again! We have been awarded Platinum Distributor status by Snom for the 3rd year running and as a long standing Snom partner we are proud to be Snom’s Number #1 UK Distributor.

What Makes Us Snom’s Number #1 UK Distributor?

1. We stock a variety of the latest Snom Deskphones, Handsets and Headsets, all of which are still widely available in light of the continued shortages.
2. Our Technical Support Team are on hand to help with interop testing, helping you to ensure your devices are compatible with your chosen platform.
3. We can work with you and your customers to help identify your ideal Snom solution and help build a complete package.
4. As Snom’s number #1 UK distributor you can access exclusive discounts and offers found nowhere else, including rebates of up to 40% when you become a registered Snom Partner.

Not a Registered Partner?

Want to make the most of purchasing Snom? Sign up today for FREE as a Snom Partner and get access to unique discounts and rebates. Plus, all eligible partners will receive a complimentary handset of their choice!

Sign up Today!

Our expert team are on hand to help you keep your projects moving. For more information on device availability or for recommended replacements for items with long wait times contact us on 01484 840048 or email contact@provu.co.uk. Whatever your requirements, we’ve got your back!

Channel Live 2022!

What a whirlwind two days we had at Channel Live last week. It was great to see some of our existing customers and catch up with what their plans are for the rest of 2022. It’s encouraging to see that after a rough couple of years, the industry is alive and thriving.

Maybe even more so! As we had some great discussions with new up and coming companies as well as some completely new companies coming into the sector for the first time. It was amazing to meet everyone, and we hope you will be in touch soon.

Day 1

With the first day underway from its 10am start we were blown away with how many people travelled to see the show. We were hesitant at first, that after the years we have had would anyone want to turn up to big events like this! We were definitely proven wrong and happily so.  Maybe it was everyone hungry to get back to business as normal, or maybe it was just all the free freebies going! (I know our Tech Director, Muhammad was very pleased with his loot from this year).

Continuing with the first day, our MD Darren Garland had a presentation in theatre 2 discussing the value branching out into IoT could bring your business and what our sister company, Alliot Technologies, can bring to the table.

Find out more about what IoT could do for your business

It was great having members of Snom and DrayTek on the stand. I know many of you appreciated being able to ask questions directly to our suppliers. Also getting a first hands on look at the new products coming out this year from Snom, Yealink, Cisco and Draytek.

With the first day coming to a close, many members headed to the Channel Live Gala Dinner, which we were told was a beautiful dinner, cracking entertainment and good times had with friends from up and down the country. Our Team was very well behaved and were in bed by 9 with it being a school night, ready for the second day.

Day 2

The second day, our team was refreshed and ready for another long day. As with many shows, the second day was slightly quieter than the first; Which I’m sure some of the others that were in attendance of the Gala dinner were quite thankful for, since they ended the party around 3am.

With another talk in theatre 2 from our very own Sales Manager, Anna Maria Marzec-Smith. Attendees joined Anna as she discussed how to get the most from your distributor and her top tips on the questions you should be asking to get the most value from your suppliers.

Discover more about ProVu’s Range of Value Added Services

As the second day came to an end it was all hands on deck to pack down the stand. It is amazing to watch something that was full of people become so empty so quickly. I think everyone was ready for bed after an amazing two days. We can’t wait for the next one!

Meet Snom at Channel Live!

Have you registered to attend Channel Live yet? With less than a month to go, we invite you to visit us on stand 410 where we will be joined by Snom, Cisco, DrayTek and Yealink.

What’s going on with Snom at Channel Live?

2022 marks Snom’s 25th anniversary! As ProVu’s first SIP phone vendor, we have a long-standing relationship with Snom and we’re incredibly proud to have been their partner for over 20 of those years.

Join us at Channel Live to see the latest Snom products including the new, yet-to-be-launched D8XX series. We will also be joined by Snom’s UK representatives – get in touch to organise a meeting at the show!

REGISTER NOW

You don’t want to miss it! Register for your free ticket today.

Get on TRACK & DRIVE Sales at the Snom Roadshow

After a rough couple of years we think you deserve a little fun! Join us at the Snom Roadshow in March to discover the latest initiatives available from Snom and enjoy a day of networking and activities!

Darrington Golf Club, West Yorkshire
Tuesday 15th March, 09:30 – 15:00		   Lakeside Karting, Essex
Thursday 17th March, 09:30 – 15:00

Darrington Golf Club,
Pontefract,
West Yorkshire,
WF8 3BP

Register Now

  

Lakeside Karting,
Purfleet,
Essex,
RM19 1EA

Register Now
What’s on the Agenda?
Both events will begin with a short presentation from Snom which will cover:

  • Partner Programme – earn rebates for selling Snom
  • Snom as a Service – leasing Snom devices
  • The current Snom portfolio and roadmap

Following a complimentary lunch, you will then get to enjoy either a group golf lesson with all equipment provided or 9 Hole Texas Scramble (own clubs required) at Darrington Golf Club, or a Team Go Karting Tournament at Lakeside Karting.

Wherever you choose, these events are set to be a great day out of the office!

Register today to reserve your free spot.

Counting Down to Channel Live 2022

After a long wait we’re delighted to finally be heading back to Channel Live next month. As we gear up for what is set to be a great show we’ll be sharing more about our plans and what to expect from the vendor partners joining us – watch this space for further updates!

Now, without further ado, let us introduce you to the partners we have joining us at the show…

This year we will be joined by Cisco, DrayTek, Snom and Yealink on stand 410. Visit us to get your hands on the latest devices and hear more about how our range of value added services can take away your hardware fulfilment headaches.

FIND OUT MORE

ProVu Joins the Event Speaker Programme

We’re also incredibly excited to share our speaker slots with you! Our Managing Director, Darren Garland and Sales Manager, Anna Maria Marzec-Smith will both be heading up presentations as part of the event programme. Join them to learn how you can maximise your opportunities.

MAXIMISING YOUR OPPORTUNITIES WITH IOT

30th MARCH, 1 PM – THEATRE 2

The number of connected Internet of Things devices is forecast to reach 30.9 billion units by 2025. But how can you get involved? Join our MD, Darren Garland at Channel Live to hear how you can benefit from the IoT revolution. Throughout this session, Darren will be discussing the opportunities within the Channel to maximise margin through the supply of IoT and how you too can gain from the recurring revenue that comes with it. Discover the simplicity of IoT and how Alliot Technologies’ off the shelf solutions can integrate with your offering.
MAKING THE MOST OF YOUR DISTRIBUTOR

31st MARCH, 10:30 AM – THEATRE 2

We all know personalisation is key to the customer experience, but what happens when your orders are fulfilled by your distribution partner?

With Hybrid working set to become the new norm, the importance of partnering with a supplier who can support your bespoke fulfilment needs couldn’t be greater. Join Anna Maria Marzec-Smith at Channel Live to hear about how you can leverage a range of personalised services from your supply chain and how to maintain the optimal customer experience every step of the customer journey.

REGISTER NOW

You don’t want to miss it! Register for your free ticket today.

What Component Shortage? We Have You Covered

Snom Stock Available

Are you experiencing difficulty in sourcing the right product? Having a hard time finding an alternative? You are not the only one. 2021 was a hard year and 2022 is looking to be an interesting one, as the industry and the world gets back on its feet. With the on going chip and component shortages, we know it’s a challenge to reliably offer certain products to customers.

Rest assured, Snom stock is still widely available! Our engineers can assist you with interop testing to get their devices working on your chosen platform, and our technical sales consultants can work with you and your customer to help identify your ideal solution. Whether that be with the latest Snom Deskphones, Handsets and Headsets. Having been a long-standing Snom partner, we are proud to be Snom’s Number #1 UK Distributor.

Desk Phones

Choose from a variety of unique Desk Phones at a range of price points to suit all requirements. Need an entry level phone for large installations? Then the Snom D120 is your go to. Or would you prefer a high-end, all singing, all dancing IP Desk Phone like the Snom D785. Whatever your requirements there is a Snom Desk phone for you.

Explore the Desk Phone Range

DECT Handsets

With Single or Multi Cell options to support up to 4,000 base stations and up to 16,000 handsets, there is a Snom DECT solution for everyone. With Ruggedised handsets like the Snom M70 that are perfect for warehouses and industrial workers that are on the go all day and need a reliable handset with them that won’t quit.

Explore the DECT Range

Headsets

Get high-quality audio and built-in noise & echo cancellation with Snom Headsets. Offering impressive wireless talk times and extensive indoor and outdoor range, the Snom Headset series offers users a quality experience along with extended compatibility with other Snom products.

Explore Snom’s Headsets

Not a Registered Partner?

Want to make the most of purchasing Snom? Sign up today for FREE as a Snom Partner and get access to unique discounts and rebates. Plus, all eligible partners will receive a complimentary handset of their choice!

Sign up Today!

Our expert team are on hand to help you keep your projects moving. For more information on device availability or for recommended replacements for items with long wait times contact us on 01484 840048 or email contact@provu.co.uk. Whatever your requirements, we’ve got your back!