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Your Switch Off Checklist

It’s estimated that around 33%* of businesses are still using ISDN as their underlying communications infrastructure. Collectively, the Channel has a big job to do. With our range of products and services, we’re here to ensure a smooth transition with minimal disruption for your customers, enabling you to maximise the opportunities that are available.

We’ve put together a switch off checklist to cover all bases when it comes to helping customers navigate the switch off.

Customer Types:

Budget Conscious/Committed to existing systems:

Eager to Upgrade:

Whether there’s a reluctance to upgrade, complex cabling or budget constraints, the following product lines could be the key to these customers:

The switch off poses the perfect opportunity to upgrade outdated systems. We offer a range of solutions for those looking to explore different options:

The Cross-Sell

But that’s not all! For all types of customers, there are some crucial considerations that they may not have thought about when deciding how to proceed with the switch-off:

	Routers and APs		Do they have the necessary hardware to support the new VoIP devices and ensure comprehensive coverage?
	UPS Devices		Are their critical systems adequately protected and capable of functioning during power outages or emergencies?
	IP Alerting		Have they considered the need for an IP alerting system to replace their existing one? Many overlook the connection between their phone lines and alerting systems.
	Access Control & Intercoms		If they haven’t updated these systems recently, they may soon find them becoming obsolete with the switch-off.

With our range of technical services and support, these items can become a simple cross-sell – we can even arrange the installation for you. Or why not let us train your team or provide remote installation support. We’ve got everything you need to seize the opportunities that the switch-off will bring, ensuring a smooth transition for both you and your customers.

Explore all our services

Register Today for our upcoming Partner Day

Register today for your free place at our upcoming partner day on 29th November when we will be sharing more details of how we can support you in making the switch off a success for your business.Claim your free ticket today to enjoy a jam-packed day with:

Insightful Presentations
Vendor representatives on hand to answer your questions
A showcase of our sponsor’s latest devices
ProVu colleagues on hand to take you through our full range of services
Drinks reception and virtual clay pigeon shooting

All expertly crafted to prepare you for the biggest shake-up in the public phone network.

Claim your free place today!

Whatever your requirements are, we’ve got your back. Call us on 01484 840048 or email contact@provu.co.uk to discuss how we can support you in maximising your opportunities in the lead up to the switch off and beyond.

*Data source taken from Computer Weekly.

Make the Switch, with TP-Link Switches

By Jake Womack
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Oct 31, 2023
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Product Information

We’re always committed to bringing you the latest and greatest in telecoms technology. That’s why we’re thrilled to introduce a range of TP-Link switches to our portfolio. In an ever-evolving industry, keeping your network infrastructure up to date is not just a good practice; it’s a necessity.

TP-Link switches offer an answer to modern connectivity demands. Whether you’re looking to enhance an office network, manage a large-scale deployment, or need a compact solution, we’ve got you covered.

Meet the Devices…

TP-Link SF1005LP

5-port Desktop Switch
4 x PoE+ RJ-45 LAN Ports
1 x RJ-45 Uplink Ports
Fanless Design
Supports PoE Power up to 15.4W per port
Up to 250 m data and power transmission

Find out more

TP-Link SG1210P

10-port Gigabit Desktop Switch
8 x PoE+ RJ-45 LAN Ports
1 x RJ-45 Uplink Ports
1 x Gigabit SFP Slot
Fanless Design
DSCP QoS for application traffic prioritisation
Supports PoE Power up to 30W per port
Up to 250 m data and power transmission

Find out more

TP-Link SG1218MPE

18-Port Gigabit Switch
16 x PoE+ RJ-45 Ports
2 x Gigabit combo SFP Slots
DSCP QoS for application traffic prioritisation
Supports PoE Power up to 30W per port
Up to 250 m data and power transmission
IGMP Snooping

Find out more

TP-Link SG1428PE

28-Port Gigabit PoE Switch
24 x PoE+ RJ-45 Ports
2 x Gigabit combo SFP Slots
DSCP QoS for application traffic prioritisation
Supports PoE Power up to 30W per port
Up to 250 m data and power transmission
IGMP Snooping

Find out more

Discover the Art of Possible with Plug & Play Devices

Let us make your router deployments a breeze. Did you know, we now offer router provisioning for the VR1210v-V2 and VX230v routers?

We’ve made the process easy – you select your chosen router create a provisioning template, and we handle the rest. Your routers will arrive direct to site, pre-configured, minimising installation time and avoiding potential setup errors.

Discover the Art of the Possible with ProVu today. Call us on 01484 840048 or email contact@provu.co.uk to speak with one of our experts about your networking requirements.

Seamless Setup, Zero Hassle! Remote Installations Made Easy

By Jake Womack
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Oct 24, 2023
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Product Information

We understand that the world of technology is evolving fast, and you want to offer your customers the latest solutions quickly and efficiently. That’s why we’re excited to introduce you to our Remote Installation Service, exclusively for you.

Our Remote Installation Service is available for 2N, 3CX, Algo, and Sangoma. Whether you’re dealing with door entry and access control, PA systems, PBX setups, or VoIP gateways we’ve got you covered. Our expert team is ready to assist you with seamless remote installations, ensuring your deployments are up and running in no time.

What Our Remote Installation Services Include:

	Sangoma Gateway Installation: Sangoma Gateways are renowned for their VoIP conversion capabilities. We can help you configure these gateways to match your customer’s specific requirements, minimising the risk of installation issues and expanding your product offerings.
	2N® Door Entry & Access Control Setup: Tap into the growing door entry and access control market with confidence. Our team can handle the setup and configuration of 2N® door entry and access control products, so they arrive on-site ready to work without complications.
	Algo IP PA Systems: As IP PA systems face upgrades due to the ISDN switch-off, we’re here to help. We’ll set up and configure Algo’s units to seamlessly integrate with new or existing systems, complete with pre-configured settings like ring groups and hunt group multicast.
	3CX PBX Setup: Starting from scratch with a 3CX PBX system? Let our experts guide you through the entire setup process, including SIP trunk configuration, phone setups, IVR, call queues, and more. We’ll also provide valuable insights on safeguarding your systems against potential threats.

Find out more

Tell us what you’d like to see!

We’re always open to feedback! If you have an idea as to how our systems could work better for you, let us know. We’re all ears. Simply email support@provu.co.uk to share your thoughts with us.

Simplify your installations and enhance your services. Get started with our Remote Installation Service and open up new possibilities for you and your customers. Simply call 01484 840048 or email contact@provu.co.uk to speak with a member of our team.

Introducing the latest from Snom: D140/D150 desk phones and the upcoming hospitality range.

By Jake Womack
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Oct 12, 2023
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Product Information

We’re excited to introduce the latest additions to the Snom family: the D140 and D150 handsets, designed to revolutionise your communication experience. If you’re seeking high-quality, cost-effective solutions for your business, these handsets are your answer.

Explore the Latest from Snom

D140

2.8″ 320 x 240 pixel backlit grayscale display
4 context-sensitive keys & 6 dedicated function keys
Supports up to 2 SIP account
Hearing Aid compatible
2 x RJ45-8P8C sockets
Local directory with up to 1,000 entries
Supports both IPv4 & IPv6

Discover the Snom D140

D150

2.8″ 320 x 240 pixel backlit grayscale display
4 context-sensitive keys & 6 dedicated function keys
Supports up to 2 SIP account
1 x Gigabit Ethernet Switch
Hearing Aid compatible
2 x RJ45-8P8C sockets
Local directory with up to 1,000 entries
Supports both IPv4 & IPv6

Discover the Snom D150

Ready to elevate your communication? Upgrade to the Snom D140 or D150 today and experience the future of office communication. Don’t miss out on the opportunity to enhance your workplace efficiency. What’s even better is both devices can be provisioned via our online portal ProSys.

Coming soon to a Hotel near you!

Exciting news for the hospitality industry! New Snom hospitality phones are on the horizon, set to transform guest experiences. With sleek designs and cutting-edge features, these phones will redefine in-room communication. Stay tuned for the launch of these innovative devices, designed to enhance guest satisfaction and streamline hotel operations.

Register Today for our upcoming Partner Day

Discover the latest Snom devices and how they can support a smooth transition for your customers in the lead up to the ISDN switch off at our upcoming partner day. Register for your free ticket today to enjoy a jam-packed day with:

Insightful Presentations
Vendors representatives on hand to answer your questions
A showcase of our sponsor’s latest devices
ProVu colleagues that can take you through our full range of services
Drinks reception and virtual clay pigeon shooting

All expertly crafted to prepare you for the biggest shake-up in the public phone network.

Claim your free place today!

Not a Registered Partner?

Want to make the most of purchasing Snom with Snom’s Number #1 UK Distributor? Sign up today for FREE as a Snom Partner and get access to unique discounts and rebates. Plus, all eligible partners will receive a complimentary handset of their choice!

Order your handsets today on our reseller portal, ProSys. To speak with a member of our team call 01484 840048 or email contact@provu.co.uk.

Experience Bria’s Power: Free 2-Week Trial

By Jake Womack
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Oct 11, 2023
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Product Information

Are you ready to experience a revolution in communication? We are excited to offer you an exclusive opportunity to explore CounterPath Bria, a game-changing unified communication solution, absolutely FREE with our trial licences!

Why Choose CounterPath Bria?

Seamless Communication: CounterPath Bria offers a unified communication experience like no other. With voice, presence, and messaging all rolled into one, it simplifies your interactions.
Flexible and Reliable: Whether users are at the office, working from home, or on the move, Bria ensures users stay connected, ensuring a team’s productivity remains at its peak.
User-Friendly Interface: Bria’s intuitive interface ensures a smooth experience for all users, from tech-savvy professionals, to technophobes, Bria offers a simple to use interface which is easy to install and use.

What Can You Expect from Our Trial Licences?

Our FREE trial license grants you full access to CounterPath Bria for two weeks. This is your chance to explore its extensive feature set, including voice and messaging, and see how it can transform the way you communicate.

Unsure where to start or want a guided tour? No problem! Our team are here to assist. We offer personalised demos to help you get acquainted with Counterpath Bria and its capabilities.

Find Out More

Ready to Elevate Your Communication?

Request Your Trial: Simply get in touch with our dedicated team, and we’ll set you up with your FREE trial licences.
Personalised Demos: If you’d like a guided tour, we’ll be more than happy to arrange a demo at your convenience.

Don’t miss out on this fantastic opportunity to experience the future of unified communication. Elevate your communication, improve collaboration, and boost productivity with CounterPath Bria.

Reach out to us today at 01848 840048 or email contact@provu.co.uk to request your trial or schedule a demo. We’re here to help you every step of the way.

Get Switch Off Ready With DrayTek

By Jake Womack
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Oct 05, 2023
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Product Information

It’s estimated that around 33%* of businesses are still using ISDN as their underlying communications infrastructure. With the switch off, all lines will convert to either SoGEA or SoGFast, making way for a faster way to enjoy the online world.

In order to ensure a reliable connection, it’s crucial for businesses to consider upgrading their routers to stay ahead of the ever-evolving digital landscape. DrayTek routers are renowned for providing resilient connections, offering an enhanced performance and faster data transfer speeds.

Get Switch Off Ready with DrayTek

Things to Consider:

Don’t let outdated infrastructure hold you back, with options for both large business and home workers, the DrayTek portfolio offers a range of future-proof options to enhance productivity and connectivity.

Here’s our top tips to consider when selecting a router in the lead up to the switch off.

1.	VoIP Compatibility & Speed Ensure that the router supports VoIP protocols. This is essential in light of the switch off. Routers with high data transfer speeds will be better suited to accommodate the increased demand for data-intensive applications, online collaboration and cloud-based services.
2.	Quality of Service (QoS) & Security QoS features prioritise specific types of network traffic such as voice or video over others, ensuring a consistent and reliable performance. Strong security measures are paramount in business environments. DrayTek routers feature advanced firewall capabilities content filtering and VPN support to safeguard sensitive business data and communications.
3.	Quality Manufacturer & Support DrayTek are well renowned in this space; with over 25 years’ experience, you’re in good hands. Paired with ProVu’s expert technical team, you can rest assured you can access a high level of support as and when you need it. What’s more, DrayTek routers can be easily maintained and managed through the intuitive VigorACS central management system.
4.	IPv6 Support As IPv4 addresses become scarcer, ensuring new routers support IPv6 is important in future-proofing your solutions.
5.	Redundancy & Failover Business continuity is key. Opt for routers that offer failover options, allowing seamless switching between different internet connections when outages occur.

Explore DrayTek’s Router Range

Ensuring a Resilient Connection

Business

Multi-WAN firewall VPN Router with AC1300 Wireless & VoIP

Remote Worker

VDSL + Ethernet SoHo Router with AC1300 Wireless & VoIP

Find out more

Register Today for our upcoming Partner Day

ProVu’s Partner Day is right around the corner, and it’s an event you won’t want to miss! We’re diving headfirst into the ISDN and PSTN switch-off, and we’re bringing our key sponsor partners along for the ride. Throughout the day, you’ll be treated to a line-up of;

Insightful Presentations
Vendors representatives on hand to answer your questions
A showcase of our sponsor’s latest devices
ProVu colleagues that can take you through our full range of services
Drinks reception and virtual clay pigeon shooting

All expertly crafted to prepare you for the biggest shake-up in the public phone network.

Claim your free place today!

Whatever your requirements are in the run up to the ISDN switch off and beyond, we’ve got your back. DrayTek can help to ensure resilient connections, whatever and wherever you need to be connected. Contact the ProVu team today on 01484 840048 or email contact@provu.co.uk to discuss the best DrayTek product for your application.

The ProVu Team.

*Source: Computer Weekly

Discover CounterPath: Redefining Communication, Once Again!

By Jake Womack
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Sep 26, 2023
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Product Information

You may already be familiar with CounterPath, perhaps you’re even utilising it already. For those who haven’t yet explored this incredible software, allow us to introduce CounterPath Bria Enterprise—a revolutionary solution that delivers a seamless unified communications experience across both fixed and mobile networks. It ensures uninterrupted connectivity across desktops, mobile devices, and tablets, keeping you connected no matter where you are.

In today’s ever-evolving work landscape, where remote and mobile workforces are the new norm, the need for seamless and feature-rich communication has never been more critical. CounterPath Bria Enterprise is designed to empower your team and revolutionise the way you connect, collaborate, and communicate.

Here’s why Counterpath is a game-changer:

Streamlined Remote Configuration:

Manage your soft-phone clients effortlessly through a secure cloud-managed system, without the need to access your customer’s systems. This level of convenience streamlines your operations and minimises disruptions.

Feature-Rich Communications:

Boasting an extensive feature set that includes not only G729 audio codec but also a host of new features tailored to your needs, including Call Transfer, Forward, Hold, Click-to-Dial, Auto-answer, and Call Recording, empowering teams to communicate and collaborate more effectively.

Enhanced Contact Management:

Empower your customers to visualise all of their contacts in one central directory, complete with real-time availability status. This feature enables users to see who is currently online, on the phone, or available for call transfers, helping teams to connect at the right moment.

User-Centric Interface:

Counterpath’s push notification support ensures that teams never miss an important call or message. Users can stay connected and responsive, even when on the move with direct-to-mobile messages.

Historical Insights and Seamless Contacts:

Keeping tabs on communication history is simple with the comprehensive call history feature. Additionally, the contact sync functionality ensures contact information is always up to date.

Find Out More

Subscription Options

Getting started is a breeze, select the licenses that align with your customer’s requirements and issue their team members each with a unique login credential. CounterPath Bria Enterprise will give them a managed solution so they can equip their team to communicate effectively and efficiently, no matter where they are, ensuring that their operations run smoothly.

Annual	Monthly
1 Annual Payment 12 month contract	Monthly Payments 1 month rolling contract

Embark on a new era of unified communications excellence with CounterPath Bria Enterprise. Should you have any questions or want to discuss on how this redefined solution can benefit your business, please don’t hesitate to reach out to our dedicated team on 01848 840048 or email contact@provu.co.uk.

The ProVu Team

*Costs may vary due to exchange rate.

Secure your Device Reliability with ProVu’s 2N Advanced Replacement Service!

By Jake Womack
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Sep 19, 2023
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Product Information

We understand that in today’s fast-paced world, every moment counts. That’s why we’re excited to introduce our NEW 2N Advanced Replacement Service, designed to keep your communication infrastructure running smoothly, with minimal downtime.

What is the 2N Advanced Replacement Service?

Our 2N Advanced Replacement Service is your fail-safe solution when the unexpected occurs. Instead of enduring the frustrating wait for repairs, our service ensures you receive a fully functional replacement product, delivered directly to site upon approval from our Tech Team. Any remaining warranty will be carried over to the replacement device, giving you added peace of mind for one simple price.

What are the Benefits?

Peace of Mind: Unforeseen device issues can disrupt your day-to-day operations. Our service ensures that your device is quickly replaced, minimising disruptions and providing peace of mind.
Minimal Downtime: With our next-day replacement, you can count on getting back to business without extensive downtime.
Like-for-Like Replacement: You’ll receive a replacement device that’s identical to your original*, ensuring seamless integration into your existing setup.
Protect Your Investments: For one simple, low cost we can provide advanced replacements for any 2N intercom, access unit and answering units.

Want to know more?

Want to know more about the ins and outs of our 2N Advanced Replacement Service? Our 2N Advanced Replacement Service document covers everything you need to know about this exciting new service.

Find out more here

How do I get started?

Getting started couldn’t be easier, simply purchase your advanced replacement within 30 days of purchasing your device to add this extra protection. Once purchased, if you suspect that your 2N product has developed a fault, our dedicated support team are here to assist you. Simply create a support ticket, and our experienced technicians will collaborate with both you and 2N to diagnose the issue. If it’s determined that a replacement is needed, we’ll swiftly ship a replacement unit to you.

ProVu’s Technical Support Services

Let Us Help You!

Need help installing your 2N products? With our white label installation services, we can carry out the install for you without the hassle or costs of carrying out in-person visits.

Explore our services

Alternatively, we also offer remote installation support giving you dedicated access to our technical experts who will be ready to remotely support and advise you while carrying out the installation. Whatever your requirements, we’ve got your back!

Remote installation services

To learn more about this service or to explore how it can benefit your business, please contact our dedicated support team on 01484 840048 or email support@provu.co.uk. We’re here to ensure that your communication infrastructure stays resilient.

Elevate Your Networks: NEW TP-Link Devices & Provisioning

By Kate Figg
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Sep 12, 2023
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Product Information

Elevate your networks with our NEW TP-Link devices and provisioning service! Discover how we can enhance your offering with our latest updates.

Meet the Devices…

HC220 Access Point

HX220 Access Point

Find Out More

Guarantee WiFi everywhere with the TP-Link HC220 and HX220 mesh WiFi extender access points. Simply pair with a compatible router to combat any potential WiFi blackspots.

VR120v-V2 + HC220
VX230v + HX220

With an in-built switch, these neat devices can also be a great solution to minimise unnecessary cabling for home workers. Simply connect computers or IP desk phones to the AP and say goodbye to the cable running up the stairs!

TP-Link VR120v-V2
A WiFi 5 compatible router, packed with powerful features suited to most ISP’s requirements. Compatible with ADSL/VDSL/SoGEA and FTTP connections, it has 1 FXS port, ideal for connecting an analogue handset.

Find Out More

TP-Link VX230v

A WiFi 6 compatible router, ideal for those looking for a device capable for handling faster WiFi speeds. It’s a great option for users who may be utilising streaming services. With support for FTTP, FTTC and SoGEA lines, this device also features 1 FXS port for the connection of an analogue handset.

Find Out More

Openreach-MCT Approved

And it gets better! These routers are Openreach-MCT approved giving you peace of mind that they meet the specific standards and comply with Openreach’s requirements.

Plug & Play Devices Now Available!

Our team have been hard at work developing our servers to support TP-Link provisioning. We’re excited to share this service is now available on both the VR120v-V2 and VX230v routers. Simplify your deployments. For just £6.00 per device, we can provision your devices to work out-of-the-box. Whether you’re looking to configure a VDSL or FTTP connection, we can help.

Let us simplify your deployments today. Call us on 01484 840048 or email contact@provu.co.uk to speak with one of our experts about your networking requirements.

Marketing the Switch off? We’ve Done it For You!

By Jake Womack
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Sep 07, 2023
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Product Information

Your business is ready for the impending ISDN switch off, but what about your customers? With the transition rapidly approaching, we want to ensure that you and your customers are fully informed and equipped to navigate this coming change. That’s why we have put together FREE marketing materials for you to use.

With the ISDN switch off right around the corner, it’s crucial that your customers are aware of this transition. Many may be unaware that this shift is even happening, or the different types of equipment it may affect; that’s why we stepped up to help. We have curated a set of free marketing materials to help you educate your customers and simultaneously enhance your business prospects.

With our exclusive marketing collateral, tailored to make the ISDN switch off understandable for your clients. We welcome you to download and use, or even adapt these resources, to raise awareness and maximise your opportunities.

Accessing these valuable materials is quick and easy. Simply log in to ProSys to gain entry to your complimentary collateral package. This can be found under the new ‘Marketing Dashboard’ at the bottom right of the ProSys homepage. This package includes white-label PDFs designed for various verticals, eye-catching social media banners, and an engaging video that simplifies the concept of the ISDN switch off.

Get started on ProSys

Watch our quick video on how to get access to your free marketing collateral

Let us help
You will need to edit the white-label documents to include your own contact information. If you have any trouble or are unable to edit these documents yourself. Please feel free to get in touch with us; we are more than happy to help.

Don’t have a ProSys Account? Sign up today!
Simply complete our short account request form to access your free ProSys account. Benefit from access to the free ISDN switch off material as well as a wealth of extra features including online ordering, device management* & more!

Should you have any questions or require assistance, please don’t hesitate to reach out to our dedicated team, simply call 01484 840048 or email contact@provu.co.uk.

*ProSys Management is available for a small monthly charge.