Snom870s come with default screen background with has a swirly rainbow.
We’ve had a few customers recently complain their phone is faulty because of a mark on the screen.
The good new is that the 870 is a completely customisable phone. So using prosys we can now provision a plain background. If you want this on your 870, please ask your account manager.
We are delighted to confirm that ProVu have reached agreement with Planet Technology to Distribute their range of Ethernet switches.
Planet are a Global supplier of Telco quality IP Networking products and we are now adding their range of switches to the range of POE Injectors we already distribute.
Wide range of Switches Available
We now have in stock a wide range of switches to suit most requirements including:
Further information on the full range can be viewed here:
http://www.provu.co.uk/planet-switches.html
3 Year Manufacturers Warranty
These excellent high quality switches are all supplied with a 3 year manufacturers warranty.
Competitively Priced
As we are all aware the market place for switches is extremely crowded and competitive. However we firmly believe the Planet switches being of excellent quality and backed up with a 3 year warranty represent excellent value for money.
All pricing is available on ProSys, our Reseller portal. If your company has not been assigned an account or you have forgotten your login details please speak to Sales on 01484 840048.
On 1st April 2013 ProVu will change the part codes for Snom phones.
This is because snom are now offering phones without the power supply. We need partcodes for each phone for with and without PSU. We are also taking the opportunity to make our part codes more consistent with snom’s part codes.
We also want to make it clearer whether the phone includes a power supply or not.
| Old Code | New Code | PSU included |
|---|---|---|
| PVSnom300POE | snom300-withPSU | yes |
| snom300 | no | |
| PVSnom320 | snom320-withPSU | yes |
| snom320 | no | |
| PVSnom370 | snom370-withPSU | yes |
| snom370 | no | |
| snom-710 | snom710-withPSU | yes |
| snom-710-noPSU | snom710 | no |
| snom-720 | snom720-withPSU | yes |
| snom720 | no | |
| snom-760 | snom760-withPSU | yes |
| snom760 | no | |
| PVSnom821 | snom821-grey-withPSU | yes |
| PVSnom821-B | snom821-blk-withPSU | yes |
| PVSnom870 | snom870-grey-withPSU | yes |
| PVSnom870-B | snom870-blk-withPSU | yes |
For prosys customers the old part codes will continue to work for orders placed automatically (via XML or similar). The new part codes will appear on all invoices and order confirmations.
The old part codes will be shown alongside the new ones in automatic stock feeds until 1st May 2013.
All references to part codes in the order history etc will be updated to show the new part codes.
Long term, better for everybody to change to ordering with the new codes.
Any questions or concerns, please get in touch.
The table below shows our Easter shipping times for our standard UK deliveries via APC:
| Order Date | Delivery Date |
| 27th March | 28th March |
| 28th March | 2nd April |
| 29th March – 2nd April | 3rd April |
ProVu will be closed for the Easter bank holiday weekend on Friday 29th and will reopen on Tuesday 2nd April.
Ian, Alison, Moh and Darren having a great day at the ITSPA awards 2013 at the Houses of Parliament.
As proud sponsors of the award category Best Consumer VoIP, ProVu would like to congratulate all the finalist especially the award winners and highly commended entries:
Award Winners:
Best Consumer VoIP: Localphone
Best Business ITSP (Small Enterprise): iNet Telecoms (Voipfone)
Best Business ITSP (Medium Enterprise): Telappliant
Best Business ITSP (Corporate): Ciptex
Best VoIP CPE: Sangoma Technologies – NetBorder Lync Express
Best VoIP Infrastructure: Metaswitch Networks – Perimeta 3.3
Most Innovative VoIP Product/Service: Voxhub – Voxtop Apps Platform
ITSPA Members’ Pick: Mark Spencer for developing Asterisk
Highly Commended:
Best Consumer VoIP: BT
Best Business ITSP (Small Enterprise): VoiceHost
Best Business ITSP (Medium Enterprise): Voxhub
Best Business ITSP (Corporate): Timico
Best VoIP CPE: Grandstream Networks – GXP2200 Enterprise Application Phone for Android
Best VoIP Infrastructure: Genband – GENBAND Web Application Manager (WAM)
Most Innovative VoIP Product/Service: Alcatel-Lucent – OpenTouch Conversation
This is a short guide on how to pair up a Panasonic repeater (KX-A405) to a Panasonic DECT base. This guide assumes that you have plugged in your DECT base and registered the handset to it – if you have not yet done this please do so now, consult the user manual for the base if you require help.
The base must be on firmware 22.58 or greater. Older firmwares do NOT include repeater functionality
Step 1: DO NOT PLUG IN THE REPEATER YET.
In the handset menu select IP service (toolbox icon). Select Call Features then Repeater Mode. Set this setting to ON.
Step 2:
Press and hold the ALL button on the base for 4 seconds (or until the status light blinks red). On the TGP500 this button is on the side, on the TGP550 it is on the front.
Step 3:
Once the status light is blinking red, you can now plug in the repeater. Make sure that the repeater is within range of the base (around 1 metre away is best) – you can reposition the repeater to its final location once it is paired.
The repeater should now automatically pair with the base. Once both of the LEDs are lit green the process is complete. Please note this may take a few seconds.
** If the LEDs do not light green – consult Page 10 of this manual to diagnose the problem.**
That’s it! The repeater is now paired to the base. You can now press the ALL button once to take the base out of registration mode.
If you are one of our customer’s and are having trouble with this please send an email to support@provu.co.uk or call us on 01484840048 and a member of the technical team will be able to help.
Sangoma has launched a new web tool for ITSPs that allows for quick and easy provisioning of Vega gateways. The tool allows ITSPs to generate configuration files for any Vega gateway without having to manually configure each setting on the web GUI. SNAP walks through a series of screens and spits out a final configuration file which can be uploaded to the Vega.
To benefit from the tool, the ITSP will have to provide a test account and general install scenario such as whether the box will be on DHCP or static IP address, what codec types to use, etc. Sangoma will then test those scenarios with provided test account and make the final template available for users to download. There is no limit on the number of templates. Multiple templates can be created for the same product according to the scenario.
Have a look at the link below to get a general idea of how it works.
For a limited time only, ProVu are running a Buy Two get a Third FREE promotion on the black KX-UT113XB SIP terminals.
The KX-UT113XB is the ideal standard office phone and features excellent HD quality audio a full duplex speaker phone and large LCD display. It also supports two SIP accounts and has a 100 entry phone book.
Broadsoft & Asterisk Certified
The KX-UT113XB terminal is fully certified for working with Broadsoft hosted platforms as well as Asterisk based systems. It is ideal for those opportunities where basic business features are required and where demanding budgets are the main influences on buying decisions.
Don’t miss out on this opportunity to either make some extra margin or win that large order you are working on. The Buy Two get a Third FREE promotion (partcode: KX-UT113XB-promo) is available to order NOW on ProSys our reseller portal. If you have not been assigned a ProSys Username and Password request one by emailing contact@provu.co.uk or by calling the Sales Team on 01484 840048.
Please note: promotion only available on black models. Power supplies not included.
This offer is only available to resellers.
snom EHS Advance adaptors purchased from ProVu Communication Ltd (after Jan 2013) now come with the cable required for electronic hook switch capabilities on the snom 7XX series; this includes the snom 710, 720 and the 760. This is great news for users wanting to use a wireless headset.
Check out our new headset selector to help you to find a suitable headset for your customer’s requirements.
Offer has expired
As advertised in March’s edition of Comms Business magazine we are pleased to offer our resellers the opportunity to take up “The Ultimate SIP Starter Pack” half price promotion. This is strictly one pack per reseller and would be ideal as a starter/demo kit. The starter pack consists of:
T20PN Office SIP handset
T26PN Executive SIP handset
T32GN Colour display SIP handset Gig-E
T38GN Advanced colour display handset Gig-E
YHS32 Noise cancelling business headset
Take note that PSU’s are not supplied.
The Ultimate SIP Starter Pack (partcode: Yealink-USP) is available to order now via ProSys our Reseller portal. If you have not been assigned a ProSys Username and Password request one by emailing contact@provu.co.uk or by calling the Sales Team on 01484 840048.