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Polycom VVX600

What are the differences between Polycom’s VVX-0 and VVX-1 models?

You may have noticed Polycom has launched some new VVX models. These models have new names and now end in a ‘1’ instead of a ‘0’, for example, the VVX 301 is the new version of the VVX 300.

With little visual changes, we are putting this blog together to help to explain what’s changed and why.

The new models are the 301, 311, 401, 411, 501, 601 and the old models are the 300, 310, 400, 410, 500, 600.

The most notable change is that the new VVX 401 and 411 models now come with a USB port. Other than this the only real changes are an upgrade to the phones’ processor and memory performance.

With the refresh to the VVX portfolio, the updated models offer users investment protection as they have been developed with the active development lifecycle in mind.

There are no plans yet to discontinue the old VVX models, however this is inevitable and eventually, the new VVX models will replace their predecessors.

How to Enable ZTP on Polycom Phones

Here is a step by step guide on how to enable ZTP on a range or polycom Phones:

  1. Plug the device in and wait for the screen to display “Loading Application” and then click cancel as soon as it appears.
  2. Wait for the screen to display “Welcome Auto Boot” and click on “Setup” and type in your password, by default this should be 456 unless it has been changed and then press “OK”
  3. Select “Provisioning Server” and then scroll down to the bottom to where it says “ZTP” to enable this setting by clicking select  and then use the down arrows to change the “ZTP” to “Enabled”
  4. Once this is done keep clicking “Exit” and then “Save & Reboot”, you have successfully enabled ZTP.

If you have any problems with this please contact our technical support team.

How to pair the VVX D60 wireless handset with a VVX phone

Before following this guide you need to make sure that the firmware version is on 5.4.3 or later, otherwise it will not detect the wireless handset to pair to.

There are three different ways to register the handset with the VVX phone, there is manual pairing, auto pairing and a PC port pairing. But here is what we found easiest:

1) Start by plugging the Ethernet cable and power supply (if necessary) into the back of the D60 base > plug the VVX phone in like normal using Ethernet into the LAN port of the phone.

Before you can pair the two devices you need to make sure that the VVX-D60 feature is enabled to do this:

2) On your VVX phone go to Settings > Advanced (this will then ask you for the administrators password to access the menu) > Scroll down till you find VVX-D60 Configuration and select it > Select VVX-D60 Profile and then select Enable.

Now that the VVX-D60 feature is enable you will need to pair the base station with the VVX phone, there are three different ways to pair the two devices but the easiest way that we found was the “Auto-pairing” option, to do this:

3) On the VVX phone go to > Settings > Features > VVX-D60 Configuration, from this screen select > Base Station and then > Auto-pairing > Select a Base-Station and finally select > Pair.

The two devices should now be paired with one another, for a more detailed explanation use the link below. If you’ve followed the guide and still are having problems, contact our support team.