Browse Month

June 2015

ProVu expand range of Netgear Switches

Netgear Switches, Reliable, Affordable & Easy to use
With the growing interest and increasing sales of Netgear switches we are pleased to confirm that due to popular demand and requests for additional models we have added a further 3 switches to our Netgear stock.

The following models are now available to order from ProVu:

  • FS108P 8 port Fast Ethernet switch with 4 x PoE ports
  • GS105PE 5 port Gigabit switch with 2 x PoE ports
  • GS752TP 48 port PoE Gigabit switch with 4 x SFP ports

View the full range of Netgear switches.
If there are any other models that you would like us to stock please let us know.

Netgear Switches available to order on ProSys
Pricing and availability can be seen on our reseller portal, ProSys.

If you would like to become a ProVu reseller, you can apply via our online reseller application form.

Factory Reset RTX4002 Repeater

Below are some instructions on how to factory reset and RTX4002 repeater:

1. Power off RTX Repeater

2. Power on the RTX Repeater for between 1-5 secs (ie 2 secs) then power off

3. Power on RTX Repeater for between 25-35 secs (ie 30 secs) then power off

Now the RTX Repeater should be reset, power it back on and the light should be blinking slowly.

For more information on pairing the RTX with a Gigaset base station, please see our guide

Vega ISDN gateway Caller ID formatting using Type-Of-Number

Background

When you receive an inbound call from an ISDN line (BRI or PRI), the calling party number (caller ID) arrives in a non-country specific format and it is up to your phone system or gateway to format it correctly for the area it is located in.

In the UK this means caller IDs for national numbers will be missing the leading zero and caller IDs for international numbers will be missing a leading double zero.

E.G. where you expect: 07123456789 you’ll get 7123456789

Within the ISDN q.931 signalling when a call comes in, there is an element for passing information on the type of the number.

 

An ISDN PBX will generally put a zero onto the start of national numbers and double zero onto the start of international numbers in the UK.

The problem is, in SIP there is no such header as type-of-number. The caller-id will just be presented as passed. Meaning you’ll see caller-ids on phones with missing zeros.

Solution

To fix this problem, a Vega gateway can add in the national & international prefixes on to caller-ids.

The settings can be found in the web interface or from the command line.

At the command line interface, for the UK you’ll want to set:

_advanced.sip.international_prefix=00

_advanced.sip.national_prefix=0

In the web interface, these settings are in the Expert section, SIP page and SIP-Advanced link near the bottom:

They are:

    • National Prefix – set to 0

 

    • International Prefix – set to 00

 

Then the Caller-ID presented on SIP calls should be correct.

Note, more information on this can be found on page 171 of the Sangoma Vega admin guide:

Vega Admin Guide R88 v1.1

Gigaset Business Boosting Bundles

With the summer season now upon us, we are delighted to announce 3 great new bundle offers that will run from 1st June to 31st August 2015.

Bundle 1: Buy any 3 or more Gigaset pro handsets and get the N510IP DECT base unit FREE.

Includes the S650H, R630H and SL610H handsets. The N510IP base supports up to 4 simultaneous IP calls and POE. Use the following bundle codes to get your N510IP free:

  • N510IPS650-3
  • N510IPR630-3
  • N510IPSL610-3

Bundle 2:

Buy 4 N720 IP Multicell DECT bases and get the DECT Manger FREE.

Bundle 3: Buy one of the new T440 or T640 Gigaset IP PBX systems and get a Maxwell 10 tablet phone FREE.

To take advantage of bundles 2 and 3, please contact the ProVu sales team on 01484 840048.