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Kate Figg

2016 Comms National Awards – Have you submitted your entry?

cna-blog

There’s just over 2 weeks to go before the entry deadline for the 2016 Comms National Awards and our entry is beginning to take shape. With a number of awards targeted at resellers and Service Providers, we wanted to share with you some of the categories up for grabs and the benefits of entering the awards.

Categories up for grabs:

  • Best SME Contact Centre Solution
  • Best Enterprise Contact Centre Solution
  • Best SME Vertical Market Solution
  • Best Enterprise Vertical Market Solution
  • Best SME Cloud Solution
  • Best Enterprise Cloud Solution
  • Best SME M2M/Wireless Solution
  • Best Enterprise SME M2M/Wireless Solution
  • The Nine Group Customer Service Award

So why enter the awards?

  • The build up to the awards helps to generate a buzz internally and helps to acknowledge your team’s hard work and dedication.
  • If you are shortlisted for an award you’ll receive free PR and be recognised among other leaders in the Comms and IT Channel.
  • A shortlist announcement gives you something exciting to talk about and share with your customers and stakeholders.
  • Entry is completely free!

To enter, simply register and download the application form from the CNA website, the deadline for entries is 29th July.

Top Tip: Nigel Sergent, Editorial Director at Comms Dealer is always happy to help with any entry enquiries, any questions can be directed to him at: nsergent@bpl-business.com

The Comms National Awards are prestigious awards and having been shortlisted for the past 2 years, we would encourage you to get involved – who knows you could be named champions at the ceremony which will take place on 13th October at the Hilton on Park Lane, London.

We look forward to seeing you on the night and raising a glass to your success!

The ProVu Team.

ProVu Win Independent Software Vendor Award at 2016 Comms Business Awards!

cba-winner-logo-2016

In May, we were named finalists in two categories in the 2016 Comms Business Awards, our shortlisted categories included: Market Maker Distribution Award and the Market Maker Independent Software Vendor award. Last week both our Managing Director, Darren Garland and Sales Director, Ian Godfrey travelled down to London to attend the awards and we are delighted to have been named winners for the Independent Software Vendor award!

Our independent software, ProSys was launched in 2006 and continues to be developed in-house by our development team. For those who are not familiar with ProSys, it is our online portal which allows resellers and service providers to access a range of tools designed to ease the fulfilment of Customer Premise Equipment, more information can be found on our ProSys information page.

As part of our entry process we were asked to submit a case study which demonstrates how ProSys has revolutionised our customer’s processes. For this we chose to focus on how we adapted our systems to work better for a leading Service Provider, here’s a glimpse of some of the work our development team carried out:

Among our range of value added services, we offer zero touch automatic provisioning for phones, and an API that enables resellers and service providers to integrate their services with ours. Through our API, customer orders can be placed on their websites and fed directly through to our despatch queueing system, however sometimes we need to unwrap our services a little to make them work for our partners.

The service provider in question had their own phone provisioning systems and their own ordering systems which they wanted to feed directly through to us in order to automate their order process. In response to this we created a completely bespoke API for them.

Through our developments, ProVu now sit in the middle with this service provider’s orders; we receive the order from them, translate part codes to their own part codes, ship the items and then they pull the order status information back from us to display on their system and populate their own provisioning server.

This particular service provider had a unique set of requirements which were not available elsewhere in the market. As our systems are developed in-house, we were able to solve their problems and they now have a solution which is entirely within their control, but has all the benefits of the automated ProSys workflow.

Our team work exceptionally hard to develop our systems to ease the fulfilment of CPE and it is a great honour to win such a prestigious award. We are delighted to have been recognised among other leaders in the Channel and are very happy to receive such recognition.

cba-2016-3

Introduction to CounterPath Bria Stretto Webinar: 21st June


Are you still manually configuring softphone clients on customer computers, tablets or mobile devices? Do you have to log in to each of your customers’ computers every time there is a problem with their softphone client or you want to make a change to a setting? If so, we have the perfect solution for you; CounterPath Bria Stretto is a provisioniable, cloud managed softphone which allows you to manage all of your Bria Stretto softphone clients from a secure centralised server.

Join us on Tuesday 21st June at 11:00 AM for our Introduction to Bria Stretto Webinar to find out more.

Register to attend the webinar

Webinar Topics Include:

  • What is CounterPath’s Cloud Hosted Stretto platform and how does it work
  • What is the difference between Bria 4 and Bria Stretto softphone client
  • How the Stretto platform can benefit ITSPs and IT Administrators
  • What license types are available from ProVu
  • Stretto add-on modules

Gigaset SL400H End of Life Notice

Gigaset SL400H End of Life Notice

The Gigaset SL400H DECT handset is now an end of life product. We predict our current stock levels to last until approximately mid June; when we do run out of stock, there will be no further supplies available.

Whilst there is no direct replacement for this model, we would recommend the Gigaset SL750H which offers a very similar range of features and a comparable trade price. For more information, please see the SL750H webpage.

Pricing and stock information can be found on our reseller portal, ProSys.

The New Sangoma Phone Range has Arrived!

We are delighted to announce the arrival of the eagerly anticipated Sangoma VoIP phones. Designed exclusively for FreePBX, these phones can be quickly and easily provisioned to work out of the box.

s300 s500 s700
S300 S500 S700
Entry-level phone Mid-level phone Executive level phone
2 SIP Accounts 4 SIP Accounts 6 SIP Accounts
Dual Ethernet Ports Dual Gigabit Ethernet Ports Dual Gigabit Ethernet Ports
PoE Support PoE Support PoE Support
132 x 48 pixel graphical LCD backlit screen Large 3.5″ Colour Screen Large 4.3″ Colour Screen
6 Feature keys 8 Customisable Keys 10 Customisable Keys

Interoperability

These phones are interoperable with Sangoma FreePBX appliances, FreePBX software only installations and Sangoma’s new PBXact UC appliances. Providing free and automatically enabled access to the FreePBX EndPoint Manager, this new range allows easy provisioning and management of devices from the FreePBX Administrative GUI. With a built-in OpenVpn client as standard, Sangoma phones can securely connect to remote FreePBX and PBXact installations, providing security and complete telephony features to remote workers.

Please see our reseller portal, ProSys for pricing and stock information. If you do not have a ProSys account and would like to register for one, please complete our ProSys Account Request Form.

ProVu to Make Show Debut at the 2016 Margin in Voice & Data

Later this week we will be exhibiting at the 2016 Margin in Voice and Data. Taking place at the Forest of Arden Marriott Hotel, Birmingham on Thursday 9th June our Managing Director, Darren Garland and Sales Account Manager Anna Marzec-Smith will be on hand displaying a range of products from our vast portfolio.

Designed to provide busy delegates with a simulating and commercially valuable event, places to attend Margin and Voice and Data are offered to MD/CEO/CTO level delegates from a variety of organisations including:

  • Voice resellers
  • Mobile resellers
  • Data/IT resellers
  • Managed Service Providers

This will be our first visit to the event, we are very much looking forward to seeing what it has to offer and meeting new and existing reseller partners. If you will be attending the event, please do come and find us in the Distributor Zone!

Comms Business Awards 2016 – ProVu Shortlisted in Two Categories

We are pleased to announce that ProVu have been shortlisted for two awards in the 2016 Comms Business Awards! The finalist announcement comes just two weeks after we were named as Channel Account Team of the Year and Channel Marketing Team of the Year in the Comms Dealer Sales and Marketing Awards. Our latest shortlisted categories include; Distribution and Independent Software Vendor.

It is a great honour to be named as finalists for these prestigious awards, congratulations to all shortlisted companies!

Due to take place on Thursday 16th June, the awards will be hosted by Sir Lenny Henry at the Lancaser London Hotel – wish us luck!

For a full list of finalists, please see the Comms Business Shortlist Announcement.

2016 ITSPA Awards

Members of the ProVu Team travelled down to London last week to attend the 2016 ITSPA Awards. The awards took place at The Deck, National Theatre, London on 11th May. Having sponsored the award for ‘Best VoIP Innovation’ we would like to congratulate 8×8 for winning the award with their Virtual Contact Centre and Gradwell Communications for being named ‘Highly Commended’ in the category for their Call Recording.

We would also like to congratulate our vendor partners, VTech and Yealink for being named ‘Highly Commended’ in their category, ‘Best VoIP CPE’. VTech were ‘Highly Commended’ with their VSP725A/VSP500A/VSP601A bundle and Yealink for their VP-T49G video phone.

We thoroughly enjoyed our day at the awards and as always it was great to catch up with our channel and vendor partners. Congratulations to all finalists and winners of the awards!

VTech IP Phones now Accredited for Xorcom PBX Integration

Following recent interoperability testing, it has today been announced that VTech IP phone models have now been added to Xorcom’s Endpoint Manager, an auto-provisioning tool in their Complete PBX IP-PBX systems. The tool allows automatic provisioning and hassle-free management of VTech IP phones within the PBX interface.

Compatible Models Include:

VSP715A VSP725A
VSP735A VSP600A

For more information on the VTech IP range, please see our VTech information page.

Panasonic TGP600, all the benefits of the TGP500 plus more!

Back in June 2015 we launched the Panasonic KX-TGP600 DECT phone system. Replacing the popular KX-TGP500, this new DECT base and handset expands on the great features of its predecessor and offers a host of additional benefits.

 

KX-TGP500 KX-TGP600
Support for up to 6 handsets Support for up to 8 handsets
Register up to 8 SIP accounts Register up to 8 SIP accounts
Up to 3 simultaneous calls Up to 8 simultaneous calls
100 contacts phone book memory 500 contacts phone book memory
Compatible with up to 2 KX-A405 DECT Repeaters Compatible with up to 6 KX-A406 DECT Repeaters

Presenting the same features as the KX-TGP500, the KX-TGP600 offers a more powerful solution and with the additional option to use the KX-TPA65 DECT desk phone users can enjoy the full features of a desk phone without the presence of a wired LAN. The KX-TGP600 offers the ideal solution for both business and home use.

Pricing and stock information is available on our reseller portal, ProSys. If you do not have access to ProSys and would like to register for an account, please complete our ProSys account request form.