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Kate Figg

ProVu Shortlisted for 6 Awards in 2021 Channel Champions

It’s celebrations all round for the ProVu Team. Following the recent shortlist announcement for the 2021 Channel Champions Awards, we’re delighted to have been shortlisted in 6 categories!

The Channel Champions awards are new for 2021. Hosted by Comms Dealer magazine, the awards have been developed to replace the ever-popular Comms Dealer Sales and Marketing Awards.

Taking place in Regents Park, London on 1st July, the awards will be the first physical event in over 16 months and now cover a much broader spectrum of categories.

ProVu’s Shortlist Includes:

  • Distributor Sales & Account Management Team
  • Distributor Marketing Team
  • Distributor Technical Support & Engineering Team
  • Distributor Executive Leadership Team
  • Distributor People & Culture Team
  • Apprenticeship Champions

View the Full Shortlist

2020 was an incredibly challenging year for our team, we are so happy to have emerged on the other side stronger and eager to build on our success. We can’t wait to get back out there and to celebrate with the Channel once again on 1st July!

New 3CX Virtual Training Dates Released

3CX Virtual Training - Summer 2021

Looking for a solution that enables your partners to work productively from anywhere? 3CX offers you a variety of options, whatever your customers’ preferences. Join our upcoming training courses to discover how you too can offer a feature-rich PBX with minimum management.

Whether you’re new to 3CX or are an accredited partner, develop your knowledge with our upcoming virtual training courses. These courses are free to attend and open to all. Designed to give you a better understanding ot VoIP technology and the 3CX phone system, our courses aim to support you in:

  • Increasing Sales
  • Improving customer satisfaction
  • Learn how to deploy and maintain systems more efficiently
3CX Basic Training

3CX Basic Training - June 2021A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register
3CX Advanced Training

3CX Advanced Training - July 2021Ideal for those already familiar with 3CX. The advanced certification consists of seven modules which cover the more advanced settings of 3CX including Bridges, inbound and outbound routing, security and anti-fraud.

Find out more & Register

Registration is free, simply complete our sign up form to virtually be there! Our team will be on hand throughout these courses to answer any questions you may have. Our courses are designed to provide you with all the information you require to sit the Basic and Advanced certifications. To become an accredited 3CX partner, you will need to sit the relevant exam on the 3CX portal.

Prepare, Protect & Provide with Sangoma SBCs

There’s a lot to consider at the moment. With a hope of returning to the office on the horizon, hybrid working and the ISDN switch off looming, ensuring your solutions are future-proof should be a top priority.

PREPARE for the ISDN Switch off

Customers reluctant to switch over to SIP

 Inserting an SBC with TDM enables calls to flow in and out of the PSTN – the SBC will act as a pure gateway converting SIP to ISDN.

PROTECT – With Sangoma’s Hybrid SBC products you can offer an all-in-one solution. Incorporating the features and security benefits of an SBC combined with a gateway, these devices are a great way to future proof systems. To convert a Sangoma SBC into a hybrid solution, you will need to install a Sangoma TDM card (i.e. a101, a102, a104) into an enterprise-grade SBC appliance.

PROVIDE flexibility as a business throughout from remote working to changing your strategy on communications.

Customers who decide to use SIP Trunking

 Hybrid SBCs offer a cost advantage and provide more flexibility. In this instance, the SBC makes routing decisions based on cost, configuration or availability.

Customers looking to accommodate hybrid workers

 Support for remote workers and local IP phones can all be hosted from a Sangoma SBC.

Find out more

Discover our SBC Range

Contact us today to discover how we can help you to future-proof your customers’ solutions with Sangoma Hybrid SBCs. With a range of services designed to suit you, we can provide annual support contracts, extended hardware warranties and remote installation services to help give you and your customers peace of mind. Simply call 01484 840048 or email contact@provu.co.uk to speak with a member of our team.

How to Make Yours and Your Customers Network Secure for Remote Working

It’s predicted that home working will more than double compared to pre-pandemic levels when restrictions ease. With that in mind, there couldn’t be a better time to ensure yours and your partners’ networks are secure and prepared for remote workers.

How to Make Your Network Secure for Remote Working

Sangoma’s SBC range are the perfect solution to securing VoIP networks not just for yourself, but for your customers too. Remote worker soft phone applications and the rise of UC solutions mean a greater variety of media need to securely use the network which can sometimes expose unfamiliar or unknown vulnerabilities. SBCs provide a number of services to make VoIP/UC systems more secure and better able to integrate SIP-based equipment from a variety of vendors. What’s more with features such as SIP over TLS and SRTP you can enable end-to-end encryption for voice traffic and provide a solution for SIP ALG problems on most modern routers.

Find out more about the features & benefits of Sangoma SBCs

When it comes to remote workers, you’ll want to be sure that while allowing remote access to the PBX and UC applications, you are not effectively opening the door for toll-fraud and other attacks by simply opening ports in the data firewall. Sitting on the edge of a VoIP network, an SBC will only allow authorised endpoints used by remote workers to access the network.

Contact our expert team today to discuss how you can increase your profit opportunities by providing an improved service to your customers post-lockdown. Simply call 01484 840048 or email contact@provu.co.uk.

Yealink Virtual Event – Where Will We Work?

We’re delighted to invite you to Yealink’s free virtual event next week! Register now to join the Yealink team on Wednesday 24th March as they take a look at Hybrid working and how their latest products can help users to feel better and do better wherever they may be working.

With some exciting prize draws and a focus on some of the latest, yet to be launched products, this is the perfect opportunity to discover what’s coming soon and how Yealink’s solutions can help to support the changing landscape of where we work. We hope you’ll be able to join us for what’s set to be an insightful event.

Register Today!

Take Control with Sangoma SBCs

You may already be familiar with Session Border Controllers, but have you considered the opportunities they could offer to you and your customers?

What exactly is an SBC?

In its simplest sense, SBCs act like a firewall specifically designed for VoIP and UC systems. Traditional firewalls are great for creating a barrier around corporate networks, but they’re not so ideal when it comes to determining what traffic to block, which could result in important phone calls being missed. With an SBC, you have much greater control over VoIP and SIP systems, enabling you to recognise and stop suspicious behaviour, this can also be useful in the current climate where there’s a lot of remote workers using their own devices.

Who are SBCs good for?

SBCs are ideal for smaller ITSPs, telephone system installers, VoIP engineers and IT managers looking to protect their voice networks against malicious attacks and/or looking to increase profit opportunities by providing an improved service to your customers. With features such as load balancing, transcoding and least cost routing you can offer an improved, reliable service which is optimised to provide a resilient solution for your customers. This can help to reduce technical support time and increase your customer attachment rate. Whether you’re operating via a cloud-based system, a SIP trunking system or connecting remote workers to a corporate phone system, SBCs offer a range of benefits.

Key Features of Sangoma SBCs

Sangoma Quality of Service

Quality of Service

 Generate the best quality of service the connection can provide, from HD voice quality to small bandwidth optimised codecs.
Sangoma Quality of Service

Business Continuity

 Ensure business continuity during catastrophic hardware failures by mirroring two SBCs together.
Sangoma Business Continuity

VoIP Protection

 Protects VoIP networks from malicious attacks.
Sangoma VoIP Protection

Future Proof

 All SBC licenses can be upgraded at any time enabling you to ensure all features are always included.
Sangoma Call Routing

Call Routing

 Provide low-cost routing and load balancing across trunks.

Download Sangoma’s Security Whitepaper

SBCs Available from ProVu

To discuss how Sangoma’s SBC range can help to secure your partners’ networks contact our team today by emailing contact@provu.co.uk or calling 01484 840048.

Open the Door to Innovation with our 2N Webinar

2N Webinar - Jan 2021

Open the door to innovation in our upcoming 2N webinar. Whether you’re looking to explore new horizons or are already a reseller of 2N’s industry leading IP door entry and access control solutions we’ll guide you through how you can expand your solutions with 2N.

Register now to join our Technical Sales Executive and resident 2N expert, Gavin Sykes on Thursday 28th January at 11 am to discover more about:

  • 2N’s leading IP door entry and access control range
  • How to remotely manage deployments via 2N’s Access Commander
  • ProVu’s 2N services including consultation, pre-commissioning, white-labelled installation and expert technical support
 2N Access Commander

Find Out More & Register

Register now to discover how our specifically designed services can help you to create additional revenue through 2N.

APC Temporary Suspension of Services to Tier 4 Impacted Areas

We have received notice from APC that due to the increased demand for deliveries going to Tier 4 restricted areas, they are suspending their service to these locations until 29th December. This largely affects the South East, London and Wales.

During this time any orders to these areas will automatically be booked on with DPD instead. Please note, we have an earlier collection time with DPD and therefore the cut off for same day despatch is 15:45.

We are working hard to make sure deliveries run as smoothly as possible during these difficult times, however delays are inevitable.

For a reminder of our Christmas opening times and services please see our Christmas opening & shipping times blog.

Kick off the New Year as a 3CX Certified Partner

As we enter the festive season, it’s often a great time to get ahead for the New Year. As things begin to quieten down, it may mean you can get round to the tasks you don’t always have time for. Join us on 16th and 17th December for our virtual 3CX Basic Training course as we help you prepare to ramp up sales for 2021.

With a number of changes coming to 3CX in January, there couldn’t be a better time to gear up your partner status and maximise your potential as an accredited 3CX partner. From 1st January 2021, affiliate partners who have not achieved a revenue target of £2500 and haven’t obtained the bronze certification will be demoted. register now to get ahead of the changes.

Throughout this free course our Technical Solutions Director, Muhammad Bajwa will cover everything you need to know ready to sit the basic certification.

Course Topics Include:

  • 3CX Installation
  • Installing the Apps
  • Desktop Phone Configuration
  • Firewall Configuration
  • Configuring VoIP Providers/SIP Trunks
  • Voicemail
  • Digital Receptionist
Simply complete our sign up form to virtually be there! To gain the basic certification you will be required to sit the 3CX basic exam, this will need to be completed following the course.

Find Out More & Register

To speak to a member of our sales team about 3CX training or the impending changes please call 01484 840048 or email contact@provu.co.uk.

The Business Continuity Checklist

ProVu, your one-stop shop for all you business continuity needs.

       
Headsets Headsets to suit all requirements, from budget wired headsets to wireless, Teams certified devices, we have you covered.
USB Cameras Keeping connected virtually couldn’t be easier with USB cameras ready to be connected to PCs, laptops and compatible handsets.
Personal Speakerphones Great for on the move and at home, personal speakerphones help to maintain optimal call clarity when you need a rest from your headset.
Microsoft Teams Certified Devices With many companies choosing Teams as their preferred platform, we have a range of certified compatible devices available.
IP Video Phones Stay connected with an IP video phone, ideal for those who want the functionality of a desk phone with the ability to put a face to the call.
Softphone Licenses Remotely manageable and configurable, softphones can offer a great solution for those looking for a platform to use across multiple devices and locations.
IP Desk Phones Utilising desk phones both in the office and at home can help to create an element of normality in workers’ routines.

Get in touch to discuss your requirements

We’re here to support you; whatever your requirements, our team are on hand to help you every step of the way. With automatic device provisioning and branded or white labelled next day delivery available, your customers will be up and running in no time.

Call 01484 840048 or email contact@provu.co.uk. to discuss your requirements with a member of our team.