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Kate Figg

Stock Shortages Causing Delays?

Are stock levels causing you issues or delays in getting products to your customers?

Sangoma currently have great stock levels in the UK across their IP phone range. Whatever your requirements, we can help to ensure business continuity with the following devices readily available.

s206

s305

s406

s505

s705

P310/P315

Explore Sangoma’s Deskphones

Whatever your requirements, our team are on hand to help you minimise disruption from the ongoing stock shortages. Speak top our team today to find out the latest stock availabilities and about our exclusive NFR pricing today! Call us on 01484 840048 or email contact@provu.co.uk.

Accelerate your 3CX Partner Status in 2022

3CX Virtual Training - Winter 2022

Looking to accelerate your 3CX partner status is 2022? We’re excited to share the new dates for our next virtual 3CX training courses with you. These free to attend courses are accredited by 3CX and are designed to equip you with the knowledge required to become a certified partner*. What’s more, our courses are hosted live by our technical experts who are on hand to help you with any questions you may have.

Upcoming 3CX Virtual Training Courses

3CX Basic Training

3CX Basic Training - January 2022A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register
3CX Advanced Training

3CX Advanced Training - February 2022As the highest level of 3CX’s training, this course will cover the more advanced settings of 3CX and offers partners access to some perks such as increased sales margin and leads from 3CX**.

Find out more & Register

Snom & 3CX – Simplify Your Ordering with ProVu

Did you know you can receive an exclusive discount of 5% on all Snom handsets when purchased with 3CX licenses through ProVu? With good UK stock levels, Snom devices are an excellent choice for those looking to ensure minimal disruption to their hardware supply over the coming months. Get in touch today to discuss your requirements.

Discover the Benefits of ProVu’s One Stop Shop

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an advanced partner you will first need to complete the basic and intermediate training courses.

**Subject to partner level. More information can be found on 3CX’s website.

No PoE, No Problem

DrayTek Access Points - Supplied with Power Supply

The ongoing microchip shortage has affected the availability of many items throughout the world. Not to mention PoE switches. The Channel relies heavily on Power over Ethernet to power devices such as IP Phones, IP access control and IP cameras. But did you know DrayTek’s Access Points are shipped with an external power supply?

No PoE, No Problem…

DrayTek’s Access Points are a great solution to boost LAN connectivity and extend wireless coverage. We currently have great stock levels available across a variety of DrayTek’s Access Point solutions. Don’t delay your wireless projects, check out the DrayTek APs currently in stock and ready to ship.

DrayTek Vigor AP903 DrayTek Vigor AP912C DrayTek Vigor AP918RPD Vigor AP1000C
Vigor AP903 Vigor AP912C Vigor AP918RPD Vigor AP1000C

Discover DrayTek’s Access Point Range

Our expert team are on hand to help keep your projects moving. For more information on device availability or for recommended replacements for items with long wait times contact us on 01484 840048 or email contact@provu.co.uk. Whatever your requirements, we’ve got your back!

ProVu Christmas Opening & Delivery Times 2021

ProVu Christmas Opening Times 2021

As we creep closer towards the festive season, we’d like to share more details about our opening and shipping times over Christmas and the New Year. During this period, we will continue to ship orders via APC.

Opening Times

Day Opening Hours
Christmas Eve 9:00-13:00
Monday 27th December Closed
Tuesday 28th December Closed
Wednesday 29th December 10:00-16:00
Thursday 30th December 10:00-16:00
New Year’s Eve 10:00-16:00
Monday 3rd January Closed
Tuesday 4th Jan Open as Usual

Please be aware, we will be running with a reduced number of staff between Christmas and New Year which may increase wait times.

Delivery Times

Avoid delays; orders placed on 23rd December will be attempted on the 24th, but are not guaranteed unless booked on a pre 12:00 service. Any orders not delivered on the 24th December will be re-attempted on 4th January unless specified otherwise.

Orders Placed on 29th or 30th December will be attempted to be delivered the same week.
Order APC Cut off APC Delivery
23rd December 16:45 24th* December/4th January
24th December No Collection 4th January
29th December 15:30 30th December
30th December 15:30 31st December
31st December No collection 5th January
4th January 16:45 5th January

*To ensure your order arrives by Christmas Eve, we recommend selecting a pre 12:00 guaranteed service. For orders which fail to be delivered on 24th December, please specify if you would like APC to re-attempt delivery between Christmas and New Year. Orders not specified will be delivered on 4th January. No deliveries will be made to addresses in Scotland on 1st or 4th January due to public bank holiday.

Further Information

The following services will not be available over the Christmas period:

  • APC Pre 9:00 and Pre 10:00
  • DPD Pre 10:30 and Pre 12:00
  • All Royal Mail Services

For customers wishing to book with DPD, please be aware that the last collection date before Christmas will be the 23rd December. Orders collected on this date will be delivered on the 29th December, the next available collection date after this will be 4th January.

Please note: Throughout the Christmas period, we will be operating a ‘best endeavour’ service, therefore collection and delivery times may vary. If it is important that your orders are received on a specific day we would recommend considering selecting a pre 12:00 service with APC – please contact a member of our team to discuss your requirements.

2N Case Study: Creating Secure Business Solutions

2N Case Study: Creating Secure Business Solutions

Creating secure business solutions which are both stylish and user friendly is what 2N® are all about. Find out more about a recent project we helped to deliver for Stonerig Raceway in our latest case study.

Key Challenges Included:
– Creating a solution which was functional yet stylish
– Ensuring the safety of premises and staff
– Creating a solution which could be remotely managed

The Customer

Stonerig Raceway are one of the UK’s leading racing centres. With eight different themed Scalextric race tracks and a full size Formula One and Touring Car Simulator, they provide a day out like no other for families, friends and petrol heads alike.

Unlike other racing centres, Stonerig Raceway offer visitors a flexible experience allowing them to come and go as they please. This demanded a flexible access control system which could be accessed and controlled remotely by staff, regardless of their physical location.

Business Challenges

Situated in an industrial area, Stonerig Raceway had a number of challenges they were looking to address. Having invested a lot of time and money developing their company image, the team at Stonerig Raceway identified that their old analogue system was outdated and was beginning to look a little unsightly. The limited functionality of their existing system was costing the company money with a number of missed deliveries and customer bookings.

The key factors Stonerig Raceway were faced with include:

  • Security – Both the business and lone workers needed to be secure.
  • Overall Look – Having spent time rebranding their business, the system installed at Stonerig Raceway’s premises needed to suit the aesthetics of the building as well as being easy to use as a customer-facing solution.
  • Presence – The team wanted to be able to answer calls wherever they were.

The Solution

Taking into consideration the requirements of Stonerig Raceway, we worked with 2N and our reseller to devlop the following solution which is also known as the 2N® Villa Kit.

2N IP Solo 2N Indoor Compact PoE Injector 2N Mobile
2N® IP Solo 2N® Indoor Compact PoE Injector 2 x 2N® Mobile Video Licenses

All of the above products were expertly installed using ProVu’s White Labelled Installation Service.

Read The Full Case Study Here

For assistance with your 2N® requirements or to discuss our white label installation services contact our sales team on 01484 840048 or email us: contact@provu.co.uk.

2N Case Study: Ensuring Security in Schools

2N Case Study\: Ensuring Safety in Schools

We recently worked with 2N® to develop a secure solution for Eastern Voice and Data. Find out more about our recommended 2N® product selection and how we worked alongside 2N® to deliver a solution which helped Eastern Voice and Data to ensure security in schools.

Key Challenges Included:
– Ensuring the security of both employees and pupils
– Support for third-party devices
– Creating a solution which could be centrally managed

The Customer

Eastern Voice and Data are specialists in the supply, support and installation of IP products. Their portfolio covers a range of IP devices including Access Control Systems.

Eastern Voice and Data supply to a range of businesses including those in the public sector, hospitality and private sectors. Always striving to provide the very best experience to their customers, Eastern Voice and Data work with carefully selected manufacturers and suppliers to ensure an optimal level of service.

Business Challenges

Eastern Voice and Data set out to create a secure, easily manageable solution for its client, a specialist academy providing 24-hour curriculum for students with social, emotional and mental health difficulties. With a high turnover of staff, the academy found that they were spending a lot of time visiting sites to update their systems and ensure access rights were removed from former employees.

The key factors Eastern Voice & Data were faced with include:

  • Security – Security is key in edicational institutions, the site needed to be secure whilst also allowing staff to access areas at a push of a button or swipe of a key fob.
  • Integration – The solution needed to integrate with the existing systems and be easily managed by the central IT team.

The Solution

Security in schools is key and was the utmost priority when creating this solution. ProVu worked alongside 2N and Eastern Voice and Data to develop the ideal solution to address their application. The recommended solution consisted of:

2N IP Force with Camera 2N Access Unit 2N Indoor Touch RFID Cards
2N® IP Force 2N® Access Units 2N® Indoor Touch RFID Cards

Read The Full Case Study Here

For assistance with your 2N® requirements contact our sales team on 01484 840048 or email us: contact@provu.co.uk.

JUST RELEASED: 3CX Virtual Training Courses

3CX Virtual Training - Autumn 2021

We’re excited to share the new dates for our next virtual 3CX training courses with you. These free to attend courses are accredited by 3CX and are designed to equip you with the knowledge required to become a certified partner*. What’s more, our courses are hosted live by our technical experts who are on hand to help you with any questions you may have.

Upcoming 3CX Virtual Training Courses

3CX Basic Training

3CX Basic Training - September 2021A great place to start with 3CX or to brush up on your knowledge. Learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register
3CX Intermediate Training

3CX Intermediate Training - October 2021Covering some of the more advance, complex configuration options within 3CX, this course is ideal for those who have already completed the basic certification.

Find out more & Register

Registration is free, simply complete our sign up form to virtually be there! To become an accredited 3CX partner, you will need to sit the relevant exam on the 3CX portal. You will need to first complete the basic course in order to take the intermediate certification.

Super Summer Savings!

Benefit from our exclusive deals from Yealink, 2N, Fanvil and Sangoma with our Summer promotions. All these offers are now available, so hurry and take advantage of these incredible offers.

Yealink Super 2 Incentive

Yealink’s Super 2 incentive

Purchase any Yealink device* plus at least 5 Yealink Headsets and qualify for a 2% rebate on your whole order. Available until the 30th September 2021.

Find out more

Sangoma P series Promotion

Sangoma P310/P315, buy 9 get the 10th free

Purchase 9 of either the P310 or P315 and receive a 10th completely FREE! What’s more Sangoma have recently released a new range of license bundles to help you build a complete out of the box solution. Available until 30th September 2021.

Find out more about Sangoma’s Promotion

Free 2N Mobile Video Credits

2N’s Free Mobile Video credits

Get an added bonus with 2N’s latest promotion. Purchase any of 2N’s answering units, including the Indoor Talk, Compact and View, and receive free credits for 2N Mobile video. Available until 31st December 2021.

What’s Included in the Offer?

Indoor Talk

 Indoor Compact

Indoor View

12 Free Credits
(1 Year / 1 Mobile Phone)

SAVING OVER £20

24 Free Credits
(2 Years / 1 Mobile Phone)

SAVING OVER £40

36 Free Credits
(3 Years / 1 Mobile Phone)

SAVING OVER £60

Find out more about Mobile Video

Yealink NFR Headset Offer

Yealink NFR offers available

Explore the latest devices to join Yealink’s Headset range, ProVu resellers can purchase one of each of the following devices at a significantly reduced price until the end of September 2021.

Discover the latest Yealink Headsets

Fanvil Demo Kit Offer

Fanvil’s Demo Kit Program

Save up to 55% off the RRP across the selected Fanvil bundles, including office and hotel phones. Introducing you to the X3U, X4U, X5U, X6U, X7A, H3W & H5W. There is no better time to try out Fanvil! Available until 31st December 2021.

  • Bundle 1 – X6U & X4U
  • Bundle 2 – X5U & X3U
  • Bundle 3 – X7A & X6U
  • Bundle 4 – H5W & H3W

Save up to 55% with Fanvil’s Demo Kit Program

For more information or to take advantage of these money-saving offers please get in touch. Call 01484 840048 or email contact@provu.co.uk to speak with a member of our team.

*Eligible products include:

  • SIP: T3/T4S/T4U/T5/DECT (single cell & multi cell)/CP920/CP930W/CP960
  • Personal Devices: CP700 Series/CP900 Series/UVC20/UVC30/UH3X Series/WH6X Series
  • Microsoft: MP Series/T Series/CP960-TEAMS/SFB/A Series/MVC Series/ZVC Series/UVC Cam Series

Orders must include at least one of the above devices plus 5 headsets to be eligible. 2% rebate will be paid in one payment after the promotion ends on 31st September 2021.

**NFR units are limited to one of each model per company.

Yealink Business Headsets Webinar: Discovering the Portfolio

ProVu - Yealink Webinar - August 2021

With many companies adopting the hybrid working approach, headsets are a vital component in ensuring optimal audio quality. Whether you’re looking for a simple solution with noise cancelling technology or are looking to offer an intuitive all in one solution which enables users to control meetings and calls across multiple devices, Yealink’s Business Headsets have you covered.

Join us on Thursday 19th August at 11 am when our Head of Sales, Anna Maria Marzec-Smith will be taking you through the entire Yealink Business Headset portfolio, equipping you with the knowledge to better understand and sell the devices available.

Webinar Topics will include:

  • USB wired headsets
  • RJ/QD wired headsets
  • DECT wireless headsets
  • Yealink’s Super 2 Incentive

Find Out More & Register

ProVu Celebrate Channel Champions Awards Win

Last week marked our first physical event in over 16 months. Members of our team were estatic to head down to London to attend the Channel Champions Awards where we were named Technical Support & Engineering Team of the Year!

Our Technical Team have always played a pivotal role in our business. The level of support we provide and the knowledge our team share is second to none. We couldn’t be more proud to have won such a prestigious award and see our Technical Team finally recieve the recognition they deserve.

ProVu’s Tech Team receive the Channel Champions Award

But what is it that makes our Technical Team one of our greatest assets?

  •  We thoroughly test every product we supply before it goes on sale, this enables us to provide an excellent level of support and iron out any potential problems we identify before it becomes a problem for our partners.
  • We work closely with many of our vendor partners. This enables us to provide feedback on future product developments and to also quickly resolve any issues which may need to be rectified by the manufacturer themselves.
  • Pre-staged set ups; this service has proved incredibly valuable over the last 16 months. Our team can configure devices prior to shipping so they work out-of-the-box enabling installs to take place without any delays.
  • Remote support; whether you’re looking to install a new product range or would like to offer your installers an extra peace of mind, our team are on hand to provide remote assistance. This has proved incredibly valuable to resellers wanting to install more complex products.
  • Faster repairs and replacements, our team are proactive in ensuring you recieve the fastest resolution available.
  • Interop testing; whether it’s checking headset compatibility or ensuring the relevant code is added to your PBX to ensure headset compatibility with your softphone, our team can help.
  • Post support services: We provide a customer-centric approach and want to ensure you are supported throughout the duration of your deployments. We provide regular technical training courses enabling you to continue to support your customers.

ProVu do not just support the products it sells, we support our customers. We take a customer-centric approach to enable our partners to be more efficient, effective, increase sales and retain margin.

Regardless of where the fault lies, our team go out of their way to fix the issues that are presented to them.

We are delighted to have been named winners in the Channel Champions Awards and look forward to continuing to support our partners with the same level of care and expertise.