Bria Enterprise – iOS Version 14 (503/408 – Registration Error)

Please note this does not affect android devices.

We have been getting a few reports of users who have been using the Bria Enterprise application without any issues. However, once the iOS device is upgraded to version 14, users have been experiencing 503 and 408 errors relating to the SIP account registering.

This appears to be due to an iOS setting and not the Bria application. If you are experiencing this issue please check that ‘Local Network’ has been enabled. This can be checked on the iOS device by going to:

Settings > Privacy > Local Network > Enable

If you are still experiencing issues after enabling this setting. Please proceed to generate an application support log as shown in this blog post.