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Recommended Iphone/Ipad app for Protalk/Fermax Door entry system

Lots of people have been asking us to recommend an app that works with the Protalk/Fermax IP range of door entry systems. Though there are hundreds of them on the Apple store, not all work perfectly with Protalk’s IP door entry system.

Problem :

There are 2 main issues.

1. Multitasking

Multitasking means running an app in the background while the user can do other things. It is important to install/buy an app that supports multitasking if you wish to receive calls when the ipad/iphone is in sleep mode.

2. SIP over TCP support

Apple only ever allows a SIP application to work in the background (multitask) when it supports SIP over TCP. Its just the way they have built IOS(Apple’s operating system). When buying an app to work with a hosted solution or a PBX provider, make sure they support SIP over TCP.

Solution:

The solution is to use a PBX/Hosted provider which supports SIP over TCP or alternatively buy a SARK200 PBX which, along with offering other benefits, works for both video and audio over the TCP protocol. For for information about SARK 200 please click here.

Recommended Applications :

Audio /Video Application:

There are two applications that we have successfully tested with the Protalk video entry system.

Acrobits Softphone
UDVguard

Audio only applications :

For audio only door entry system you can use :

Linphone
Acrobits
Bria SIP phone

Please note that ProVu do not develop these applications. If the application crashes or stops working due to an update we cannot be held responsible. You will have to liaise with the company who develop these apps.

ProVu launch Planet range of Network Switches

Planet range of Telco SwitchesPlanet products

We are delighted to confirm that ProVu have reached agreement with Planet Technology to Distribute their range of Ethernet switches.

Planet are a Global supplier of Telco quality IP Networking products and we are now adding their range of switches to the range of POE Injectors we already distribute.

Wide range of Switches Available
We now have in stock a wide range of switches to suit most requirements including:

  • 8 & 24 port models
  • Fast Ethernet and Gigabit
  • Web smart and fully managed switches
  • Options for full 802.3af POE power to each port

    • Further information on the full range can be viewed here:
    http://www.provu.co.uk/planet-switches.html

    3 Year Manufacturers Warranty
    These excellent high quality switches are all supplied with a 3 year manufacturers warranty.

    Competitively Priced
    As we are all aware the market place for switches is extremely crowded and competitive. However we firmly believe the Planet switches being of excellent quality and backed up with a 3 year warranty represent excellent value for money.

    All pricing is available on ProSys, our Reseller portal. If your company has not been assigned an account or you have forgotten your login details please speak to Sales on 01484 840048.

    Changes to Snom part codes

    On 1st April 2013 ProVu will change the part codes for Snom phones.

    This is because snom are now offering phones without the power supply. We need partcodes for each phone for with and without PSU. We are also taking the opportunity to make our part codes more consistent with snom’s part codes.

    We also want to make it clearer whether the phone includes a power supply or not.

    Old Code New Code PSU included
    PVSnom300POE snom300-withPSU yes
    snom300 no
    PVSnom320 snom320-withPSU yes
    snom320 no
    PVSnom370 snom370-withPSU yes
    snom370 no
    snom-710 snom710-withPSU yes
    snom-710-noPSU snom710 no
    snom-720 snom720-withPSU yes
    snom720 no
    snom-760 snom760-withPSU yes
    snom760 no
    PVSnom821 snom821-grey-withPSU yes
    PVSnom821-B snom821-blk-withPSU yes
    PVSnom870 snom870-grey-withPSU yes
    PVSnom870-B snom870-blk-withPSU yes

    Notes

    For prosys customers the old part codes will continue to work for orders placed automatically (via XML or similar). The new part codes will appear on all invoices and order confirmations.

    The old part codes will be shown alongside the new ones in automatic stock feeds until 1st May 2013.

    All references to part codes in the order history etc will be updated to show the new part codes.

    Long term, better for everybody to change to ordering with the new codes.

    Any questions or concerns, please get in touch.

    Panasonic KX-UT113 Black: Buy two get a third FREE

    panasonic offer buy two get a third free

    For a limited time only, ProVu are running a Buy Two get a Third FREE promotion on the black KX-UT113XB SIP terminals.

    The KX-UT113XB is the ideal standard office phone and features excellent HD quality audio a full duplex speaker phone and large LCD display. It also supports two SIP accounts and has a 100 entry phone book.

    Broadsoft & Asterisk Certified

    The KX-UT113XB terminal is fully certified for working with Broadsoft hosted platforms as well as Asterisk based systems. It is ideal for those opportunities where basic business features are required and where demanding budgets are the main influences on buying decisions.

    Don’t miss out on this opportunity to either make some extra margin or win that large order you are working on. The Buy Two get a Third FREE promotion (partcode: KX-UT113XB-promo) is available to order NOW on ProSys our reseller portal. If you have not been assigned a ProSys Username and Password request one by emailing contact@provu.co.uk or by calling the Sales Team on 01484 840048.

    Please note: promotion only available on black models. Power supplies not included.

    This offer is only available to resellers.

    snom EHS Advance now compatible with the snom 7XX series

    snom EHS Advance adaptors purchased from ProVu Communication Ltd (after Jan 2013) now come with the cable required for electronic hook switch capabilities on the snom 7XX series; this includes the snom 710, 720 and the 760. This is great news for users wanting to use a wireless headset.

    Check out our new headset selector to help you to find a suitable headset for your customer’s requirements.

    Yealink “Ultimate SIP Starter Pack” half price promotion

    Offer has expired

    The Ultimate Yealink SIP Starter Pack

    As advertised in March’s edition of Comms Business magazine we are pleased to offer our resellers the opportunity to take up “The Ultimate SIP Starter Pack” half price promotion. This is strictly one pack per reseller and would be ideal as a starter/demo kit. The starter pack consists of:

    T20PN Office SIP handset

    T26PN Executive SIP handset

    T32GN Colour display SIP handset Gig-E

    T38GN Advanced colour display handset Gig-E

    YHS32 Noise cancelling business headset

    Take note that PSU’s are not supplied.

    The Ultimate SIP Starter Pack (partcode: Yealink-USP) is available to order now via ProSys our Reseller portal. If you have not been assigned a ProSys Username and Password request one by emailing contact@provu.co.uk or by calling the Sales Team on 01484 840048.

    New low cost Yealink T20E available exclusively from ProVu

    T20E banner

    ProVu are pleased to announce the arrival of the new low cost Yealink T20E IP phone.

    We believe this model is one of the most competitively priced quality IP phones available. It has all the same functionality of the popular T20P model including the same Auto Provisioning engine. However, as there is no POE support we are able to bring it to market at an even lower price (includes a UK PSU).

    The T20E is the ideal phone for those opportunities where the budget is really tight and is perfect for call centres where the key is to supply a low cost robust and reliable phone.

    Please note ProVu Communications Ltd are a trade only distributor. All pricing is available on ProSys, our Reseller portal. If you are an ITSP, telecoms retailer or telephony system installer sign up to become a ProVu reseller.

    New Gigaset R410H PRO replaces the E49H

    The popular Gigaset E49H is no longer available to buy and has now been replaced by the new Gigaset R410H PRO (In stock).

    If you previously bought the E49H’s bundled with N300IP’s take note of the new bundle part-code, these are as follows:

    N300IPR410-1
    N300IPR410-2
    N300IPR410-3
    N300IPR410-4
    N300IPR410-5
    N300IPR410-6

    These part codes are now active and are available on ProSys.

    Zero Touch Provisioning (ZTP)

    ProVu have been selling services for many years to help people deploy SIP phones. Services under our prosys brand.

    We can deliver, brand, configure, set firmware and report back. We provide APIs to our customers to do this automatically.

    Until recently, we called these fulfilment and provisioning services. There wasn’t an industry specific term.

    But now, the term Zero Touch Provisioning seems to be more in favour throughout the industry. More people are talking about the services we offer with these words. I’m glad that the language has caught up with what we do.

    Except ProVu do more. We do Zero Touch Management as well!!!

    New Gigaset S510H Pro Bundle Launch Offer

    As you may be aware the Gigaset S810H handset is now end of life and has been replaced by the new Gigaset S510H Pro handset.

    Throughout January 2013 you will be able to order this NEW Business Class handset bundled with the N300IP, at the same price as the old S810H bundle.


    The S510-Pro has been designed with business users in mind and features exceptional audio quality and has outstanding range.

    Find out more about all our Gigaset N300IP bundles we have on offer.

    Please note ProVu Communications Ltd are a trade only distributor. All pricing is available on ProSys, our Reseller portal. If you are an ITSP, telecoms retailer or telephony system installer sign up to become a ProVu reseller.