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Gavin Sykes

Why Choose Gigaset Multicell over other Systems?

This blog post will explore the advantages of Gigaset multicell DECT systems over single-cell, Wi-Fi and other manufacturers’ systems.

  1. Greater Coverage and Roaming

The most immediate advantage of a multicell system is the simple fact that they give you greater coverage and roaming capabilities. Using a single-cell system with repeaters can work in smaller situations, however, the number of simultaneous calls can be greatly limited by doing this.

  1. More endpoints than single-cell systems

Using a multicell system rather than single-cell allows for a greater number of handsets to run off the system, as they have more antennas to speak to which in themselves are often more powerful.

  1. More simultaneous calls

The need for more handsets, of course, brings about the need for more simultaneous calls, which the Gigaset N720IP system can handle with ease, up to a maximum of 30 per system.

  1. Greater reliability

Using a Wi-Fi based system can sometimes result in dropped calls when a handset needs to handover between access points. Using a DECT system, however, eliminates this problem and allows a “pre-handover”, if you will, once the system detects the handset is leaving the range of its current base.

  1. Cheaper handsets

Wi-Fi based portable handsets will often retail for hundreds of pounds, whereas the S650H at the time of writing retails for £74.99, meaning the handsets and the system as a whole can be far cheaper.

  1. Greater choice of handsets

Many systems will allow you the base stations and a single handset, which will be expected to handle all possible situations. The Gigaset system, however, will offer an S650H for everyday use, an R650H for tougher environments and outdoor use, and an SL750H for higher-end executive use.


Join me in March to learn more about Gigaset’s multicell offering, including an in-depth look at these advantages and how they will benefit your customers and details on new products that will be released in 2018.

Utilising 2N as an Access Control System

Why choose 2N?

2N have a focus on the IP market, meaning that all of their intercoms and access control units are IP-enabled, allowing for far easier management and installation of the units.

What options are available?

Keypad – There are mechanical keypads and touch-sensitive keypads available, allowing the user to enter their PIN in order to gain access to the building.

RFID – There are several standards that the 2N readers work with, allowing the user to swipe their fob or ID card, or even their smartphone in NFC-enabled reader, to gain access to the building.

Fingerprint – Arguably the most secure option, 2N’s fingerprint reader ensures that no-one can gain access to the wrong areas.

Bluetooth – Paired with a user’s smartphone, the Bluetooth option allows for very secure entry, as it can be set to have the user unlock their smartphone in order to input a code before the door will open. It can also allow opening from a distance which would be useful on vehicle gates where getting out of the vehicle is inconvenient.

As well as access control, you can purchase a matching reader to go inside the door and build an accurate clocking in/out system, you can even purchase more than one method of authentication to make your premises more secure.


Join me on Wednesday 14th February for an in-depth look at the access control options available with the 2N range and the management of such systems.

Register to attend now

Our Range of Wi-Fi Enabled Deskphones

Last updated: 18th October 2018 to include Grandstream GXV3370.

More and more we are receiving requests from customers who want to use their deskphones via a Wi-Fi connection, there could be all sorts of reasons behind this relating to practicality, cost, and reliability.

Whilst we would recommend a wired connection wherever possible due to its greater stability, especially in areas with poor Wi-Fi signal, that of course isn’t always an option.

With that in mind (and for our own reference as much as anyone else’s!) I have compiled below a list of our deskphones ordered by brand that have Wi-Fi built-in, or a supported solution available:


Maxwell 10



There is a page on Snom’s wiki that states their newer deskphones (Dxx5) should work with 3rd-party Wi-Fi dongles, however these are not supported by us.

T27G* (requires firmware or higher)
T29G* (requires firmware version 81 or higher)
T41S* (requires firmware version 81 or higher)
T42S* (requires firmware version 81 or higher)
T46G* (requires firmware version 81 or higher)
T46S* (requires firmware version 81 or higher)
T48G* (requires firmware or higher)
T48S* (requires firmware version 81 or higher)

All the models above marked with an asterisk require the WF40 Wi-Fi dongle.

Be aware that there are phones from other manufacturers that will work with 3rd-party equipment, such as Wi-Fi dongles or access points, however like the Snoms these are not supported.

2N Launch the Helios IP Base – Now Available to Order

2N have launched the new Helios IP Base, in order to offer a cost-effective video intercom.

The Helios IP Base is incredibly easy to install and is configurable as a 1 or 2 button model straight out of the box. For added access control capabilities you can also add an RFID reader.

Key points:

  • Full integration with the new My2N service
  • Non-optional HD camera
  • Pictograms
  • IP65 and IK07 ratings
  • No licenced features
  • Surface mount only

The Helios IP Base is now available to order through ProSys, or you can call or email us to discuss more about it or place your order.

2N’s Helios IP Verso Tamper Switch

We have had an enquiry come in about how to wire in a tamper switch without an I/O module or a Wiegand module. I must admit I thought this was strange at first, given that I always thought it was fairly simple to do. It turns out it is but it is also easy to overcomplicate.

Make no mistake that 2N’s ideal setup would be a tamper switch connected to either an I/O module or a Wiegand module – every single piece of documentation I have found shows it connected in this manner. The idea is that it has 2 switches – we’ll call them switch 1 and 2 – with switch 2 connecting to the I/O module and back into the Verso, where it is recognised as a tamper switch, and switch 1 connecting to, for example, a 3rd-party alarm system, where it is recognised as a generic input that activates whatever the alarm system is programmed to activate.

The Verso however has its own generic input, into which you can wire switch 1 and have it behave as exactly that – a generic input.

Please note: in order to make use of a tamper switch in any way, you must have at least the Enhanced Integration Licence.

What you will need:

  • A 2N Helios IP Verso base unit with or without camera – 9155101C or 9155101
  • A tamper switch – 9155038
  • 2 lengths of thin wire, about 6 inches long should do it – the lengths of wire I picked up for this demonstration are closer to about 6 feet.
  • A small screwdriver
  • Whichever other modules you wish to connect to the Verso – we have just an infopanel on our demo one.
  • The relevant mounting boxes and/or frames – we are using a 2-module flush-mount box and frame.
  • A computer on the network to do the programming.


This is the bottom of the backbox and the tamper switch is inserted where the green square is.
This is the bottom of the backbox and the tamper switch is inserted where the green square is…
The tamper switch is inserted like so...
…the tamper switch is inserted like so…
...and screwed in.
…and screwed in.

The tamper switch then needs wiring in via that little green terminal block on the left:

Fairly simple, just insert the wires into here...
Fairly simple, just insert the wires into here…
...and here.
…and here.
Your wires will ideally be a bit shorter than this!
Your wires will ideally be a bit shorter than this!

As mentioned earlier, because of the way it’s wired in, the Verso doesn’t know it is communicating with its own tamper switch, so the below is what you’ll see in the web interface when you try and program it as a tamper switch:

What You Will See if No Tamper Switch is Installed or if One is Installed without a Wiegand or I/O Module

To run a quick demo of it working, I told the Verso that its Secured State Control was controlled by the status of input 1 – all this does short of any programming is activate a red LED next to the camera in the shape of a padlock – without the Enhanced Integration Licence this is all it will be able to do.

How to set the Secured State Control
How to set the Secured State Control.

By using a screwdriver to press and depress the tamper switch, I was then able to turn the red LED on and off.

Please note: If you are using a tamper switch in this way you will not be able to wire anything else, such as an exit button, into the same input on the Verso. The only way to use an exit button without buying an I/O module will be to buy a security relay.

2N IP Force Model Changes

You will already be aware of the large range of models available of 2N’s IP Force intercom.

2N have decided to simplify their range slightly by adding a HD camera and phasing out the 1-Watt speakers in favour of more powerful and easily audible 10-Watt speakers.

This means that a few ordering codes have gone, or will be going, end-of-life, to be replaced by the newer codes.

Old Model New Model
9151101 9151101W
9151101C 9151101CHW
9151101K 9151101KW
9151101CK/9151101CKW 9151101CHKW
9151101RP 9151101RPW
9151101CRP 9151101CHRPW
9151102R 9151102RW
9151102CR 9151102CHRW
9151104 9151104W
9151104C 9151104CHW

If you have already been ordering these new part codes, then nothing will change, however the 10-Watt speaker models have been running in tandem with the older models for a while, resulting in 10-Watt speaker models with non-HD cameras, 9151101CW for example, also going end of life.

We had some larger projects after this post was originally published where we were still able to get hold of the older models from 2N, however as of 31st December 2016 this is no longer possible – only the ones left in stock are available.

Please see our IP Force model selector to view current models.

2N Licenced Features

I have had a growing number of enquiries recently regarding licences for 2N intercoms and what they do and what they will allow the user to do.

With this in mind, we have set about creating a new information page detailing everything you could ever want to know about 2N’s licences.

These licences have been designed because 2N realise that most of their intercoms will “do the job” without these features, so by not coming preloaded with these features, they are able to keep the price down. Anyone who does need one or more of these features can then simply buy the relevant licences.

If you have any queries that are not answered by this new page, then please let us know! We will get an answer for you and probably add it to the page as well.

New Yealink Warranty Pricing

Our new complete and slightly lower price list for extended Yealink warranties is now available to view on ProSys.

On top of Yealink’s standard 2-year warranty, you can purchase an additional 1, 2 or 3 years at exceptional value! This is available on the W52P DECT system, along with the W52H additional handsets, as well as all of their deskphones (pricing TBC on the T23GN.)

For more information, simply log into ProSys, or give one of our sales team a call.

To order through ProSys, simply enter the code extwarX/MODEL, with X being the number of additional years you wish to cover.

Jingle Doorbells

Here in the sales office, we were very impressed by the technical office’s tree and thought we’d get into the festive spirit ourselves. By one-upping them!

Using a 2N Netspeaker we hooked up our doorbell so that whenever someone presses it, Jingle Bells plays! Along with a blue strobe light being activated.

This is, of course, far from the limit of what a NetSpeaker can do. If you want to know more about it, feel free to give our friendly (and very festive) sales team a call!

Merry Christmas from the ProVu sales team!

2N’s New Quality Control Team

2N have a new development in their IP69 testing process, ensuring that your door entry intercoms can withstand an even wider range of situations!



* No goldfish were harmed in the testing of this intercom – in fact, they reported feeling very secure with their new intercom, and would recommend it for fishtanks big or small!