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New Gigaset R410H PRO replaces the E49H

The popular Gigaset E49H is no longer available to buy and has now been replaced by the new Gigaset R410H PRO (In stock).

If you previously bought the E49H’s bundled with N300IP’s take note of the new bundle part-code, these are as follows:

N300IPR410-1
N300IPR410-2
N300IPR410-3
N300IPR410-4
N300IPR410-5
N300IPR410-6

These part codes are now active and are available on ProSys.

Zero Touch Provisioning (ZTP)

ProVu have been selling services for many years to help people deploy SIP phones. Services under our prosys brand.

We can deliver, brand, configure, set firmware and report back. We provide APIs to our customers to do this automatically.

Until recently, we called these fulfilment and provisioning services. There wasn’t an industry specific term.

But now, the term Zero Touch Provisioning seems to be more in favour throughout the industry. More people are talking about the services we offer with these words. I’m glad that the language has caught up with what we do.

Except ProVu do more. We do Zero Touch Management as well!!!

New Gigaset S510H Pro Bundle Launch Offer

As you may be aware the Gigaset S810H handset is now end of life and has been replaced by the new Gigaset S510H Pro handset.

Throughout January 2013 you will be able to order this NEW Business Class handset bundled with the N300IP, at the same price as the old S810H bundle.


The S510-Pro has been designed with business users in mind and features exceptional audio quality and has outstanding range.

Find out more about all our Gigaset N300IP bundles we have on offer.

Please note ProVu Communications Ltd are a trade only distributor. All pricing is available on ProSys, our Reseller portal. If you are an ITSP, telecoms retailer or telephony system installer sign up to become a ProVu reseller.

Snom phones support for Office365 (Lync Online)

With growing interest in MS Lync, more people are moving to Lync online(Office 365) to benefit from the Microsoft feature rich platform. Some people think it’s a good investment and some think its not. Well I shall leave it to people to decide.

Coming back to the original subject, we are being asked if Snom Lync firmware supports Lync Online or not. The short answer at the moment is No. We understand all the customers requesting Lync Online (Office 365) support in Snom UC edition. The main challenge for Snom devices/development is a new additional login mechanism. To login to O365, Snom need to implement a new OrgID authentication method in their Lync firmware. By the way: in on-premise or Hosted-Edition deployments of Lync Server there is no such additional login using OrgID Authentication. Support for OrgID is on Snom’s roadmap, but an ETA is not available. We hope for the beginning of next year.

Personally, I expect that when we have O365 supported Snom firmware, clients will start requesting Lync On-Premise feature-set, that Snom as a device vendor wont be able to deliver(this may change). In other words OrgID support will be a resolution causing new “challenges”.

Please note: clients requesting phone support in O365 should carefully have a look on the O365 Plans (P1,P2,..,E1,E3,.. etc.) as only E4 support phone/pbx features/PSTN break out’s. E4 plan costs £17.75 per user per month. For the small organisation it’s reasonable but when you start adding more people to the system the cost increases to a level where it would be better to have an on-premises Lync device. Sangoma has recently introduced a Lync appliance that allows O365 integration along with a built-in VoIP gateway.

Find out more information on the Sangoma NetBorder Lync Express Gateway.

Save money with ProVu’s NEW Gigaset N300IP bundles

a510hs

With the success of the N300IP and A510H handset bundle we are delighted to announce that we have expanded the range of Gigaset N300 IP Bundles to include the S810H / S510H PRO, C610H and the E49H ruggedised handset.

These new bundles offer great savings compared with ordering the handsets and N300IP separately. More information about the new Gigaset DECT Bundles

All pricing is available on ProSys, our Reseller portal. If you are an ITSP, telecoms retailer or telephony system installer sign up to become a ProVu reseller.

Find out more about the N300IP bundles

Yealink T26P, T28P and T38G now interoperable with Sennheiser Wireless Headsets


The Yealink EHS36 wireless (electronic hook switch) headset adaptor is now compatible with the high quality headsets in the Sennheiser DW Office DECT range. Meaning that there is now more choice of Wireless headsets to use with the T26P, T28P and the T38G.

Find out more about the Sennheiser products: www.provu.co.uk/sennheiser

The Sennheiser-Y-Cable is required for compatibility between the headset and the phone, this cable will be included in all our current and future stock of the EHS36.

Wiring Diagram:

EHS36 wiring

ProVu Launch Planet Technology range of PoE Injectors

Planet banner
Planet products

We are pleased to announce that we have reached agreement with Planet Technology Corporation of Taiwan to distribute their range of POE Injectors.

These are compact, affordable and reliable injectors and are ideal for powering IP phones plus other POE devices for example the Algo SIP alerter and fit easily into standard rackmount server cabinets.

With the ever increasing drive to greener technology solutions we are seeing many of the phone manufacturers moving towards supplying phones without a PSU. And with the Planet range POE injectors ProVu are now able to offer a very cost effective and greener POE solution.

We have available the 24 port, 12 port and 4 port injectors.

All pricing is available on ProSys, our Reseller portal. If your company has not been assigned an account or you have forgotten your login details give us a call on 01484 840048 to request a new one.

Want an affordable plug-n-play IP Call Recording Solution?

ipTap

ProVu are excited to announce the launch of the XTR Desktop ipTap Call Recorder. Developed by Intelligent Recording the XtR IPTap is a simple plug-n-play call recording solution. It is ideal for small to medium sized businesses particularly where call recording is a legal requirement such as Financial Services.

The unit is easy to install and will work across all the leading brands of IP telephones that ProVu distribute and is suitable for both hosted services and on site PBX’s.

Simply connect the device to the network and IP phone then to your desktop PC via USB, and you have a powerful business recording tool right on your desktop. The XtR ipTap Phone Recorder comes complete with Recording Software making searching and retrieval quick and easy and providing a complete Call Recording Solution to meet most Call Recording requirements. Watch the Youtube video demonstration of the ipTap.

Find out more information about the Intelligent Recording ipTap call recording device.

If you would like like pricing or to trial a unit on a 14 day sale or return basis call the Sales team on 01484 840048.

Sangoma Vega Cash Rebate Scheme

Offer has expired (07/12)

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ProVu and Sangoma are pleased to announce a special rebate offer on Vega Gateways for Sangoma resellers! Purchase any of the qualifying Sangoma Vega Gateways from ProVu Communications as a authorised “Empowered by Sangoma” Distributor before June 30, 2012, and receive a rebate of up to $250 per unit!

The claim process is quick and easy:

  1. Contact ProVu Communications your authorised Sangoma Distributor and purchase a Sangoma Vega Gateway.
  2. After completing your purchase, complete the online form to claim your rebate.

For each Vega purchased from ProVu Communications, Sangoma will rebate you up to $250. For the exact rebate amount for each Vega Gateway see list below.

Sangoma will validate your purchases and authorise payment for the rebate amount. Note: All rebates are in USD.

Rebate amounts:

  • Vega50: Analogue RI Gateway $50
  • Vega100 E1/T1: E1/T1 Digital Gateway $25
  • Vega200 E1/T1: E1/T1 Digital Gateway $50
  • Vega400 E1/T1: E1/T1 Digital Gateway $250
  • Vega5000: Analogue Gateway $75

Read Sangoma’s T&C of the rebate scheme.

Wall mountable phones

Post updated January 2022 to include new handsets

Recently we’ve been getting more and more enquiries as to which of our phones are wall mountable.

Wall mounting is perfect for corridors and communal areas such as kitchens and staff rooms. These are ideal to be used with SIP door entry phones, allowing you to answer the door even when you’re not sat at your desk.

I have put together a guide below outlining our range of wall mountable phones:

Brand Phones Mounting details
Yealink T18P, T19P, T21P, T20P, T22P and T32G Direct to back of the phone
Yealink T30P, T31P, T31G, T33P, T33G Direct to back of the phone
Yealink T27P and T29G T29WM Wall mounting bracket required
Yealink T40PN, T41P and T42G T42WM Wall mounting bracket required
Yealink T46G T46WM Wall mounting bracket required
Yealink T48G T48WM Wall mounting bracket required
Snom 300, 320, 360 and 370 By using the phones stand
Snom 821 and 870 Wall mounting bracket required (Snom-800Wall) available in light grey and black
Snom 710, 720, 760, D710, D712, D715, D725, D765 Using Snom Wall Mounting Bracket for 700 Series Phones (00003820)
Aastra 30i, 31i, 35i, 37i, 39i, 55i and 57i Wall mounting bracket included
Cisco 301G, 303G, 502G, 504G and 525G2 Wall mounting bracket required (MB100)
Cisco 7811 Wall mounting bracket required (CP-7811-WMK)
Cisco 7821 and 7841 Wall mounting bracket required (CP-7800-WMK)
Cisco 7861 Wall mounting bracket required (CP-7861-WMK)
Cisco 8811, 8841, 8851 and 8861 Wall mounting bracket required (CP-8800-WMK)
Cisco 8845 and 8865 Wall mounting bracket required (CP-8800-VID-WMK)
Gigaset Maxwell 3 and Basic Wall mounting bracket required (S30853-H4032-R101)
Gigaset Maxwell 10 Wall mounting bracket required
Gigaset DECT A510H, A540H, C300H, C430H, C610H, E49H, R410H, R630H, S510H, S650H and S810H Direct to the back of the cradle
Gigaset DE310 and DE410 Wall mounting bracket included
Gigaset DECT N300IP, N510IP Direct to back of base station
Panasonic KX-UT113 and KX-UT123 Requires wall mounting kit (KX-A432-B)
Panasonic KX-UT133 and KX-UT136 Requires wall mounting kit (KX-A433-B)
Panasonic KX-HDV130 Requires wall mounting kit (KX-A440XB)
Panasonic KX-HDV23 and KX-HDV330 Using bracket provided
Panasonic KX-TPA65 Requires wall mounting kit KXA440XB
Polycom SoundPoint IP 32x/33x and 430 phones Using the reversible base stand/wallmount unit (included with phone)
Polycom SoundPoint IP 450 Requires wall mount kit (2200-11611-002)
Polycom SoundPoint IP 550, 560, 650, and 670 Requires wall mount kit (2200-12611-001)
Polycom VVX 101, 201 Reversible deskstand/wallmount (comes with phone as standard)
Polycom VVX 300/310, 300/410, 500 and 600 Requires wall mount kit (2200-44514-002)
Mitel 6863, 6865,6867 and 6869 Requires wall mount kit (80C00011AAA-A)
VTech VSP715A, VSP725A and VSP735A Direct to back of phone
VTech VSP600A Using bracket provided
VTech VSP601A Direct to the back of the cradle

Phones that cannot be mounted to the wall: SL750H, DE700IP PRO, DE900IP PRO, DX800a, SL400H, SL610H PRO, T26P, T28P and the T38G.