The following blog post was done with a T56A running firmware version 58.15.0.124. The same steps should apply to the following models on the latest firmware version: T55A, T56A, T58A, CP960, MP54, MP56, MP58
You can enable hybrid mode directly through the web user interface of the Teams device. This allows you to use a SIP account to make and receive calls, as well as using your Teams account.
Part 1 – Enable Hybrid mode
Step 1 – Access the web user interface of the phone by entering the IP address of the device in to a web browser. You need to specify ‘https’ and port ‘443’, (Example: https://192.168.1.15:443) in order for the login page to load otherwise you will see an error saying this site cannot be reached.
Step 2 – Once you are presented with the login page for the web user interface, login to the device. By default the credentials are ‘admin’ for the username and password.
Step 3 – Select Hybrid mode down the column to the left and choose basic. When the page loads move the ‘Hybrid Mode’ slider to ‘ON’.
You will then be presented with two settings, SIP Idle timeout and Quick Ball. The SIP Idle timeout configures if the device should revert back to teams mode after a period of inactivity. The Quick Ball mode is a handy setting that when enabled presents a little button on the screen to flick between teams mode and Hybrid (SIP) mode.
Step 4 – Once you are happy with the settings picked click confirm and the phone will restart.
Step – 5 Once the phone has restarted login to the web user interface and click ‘Account’ to setup your SIP account on this device.
Note: If you have Quick Ball turned off, you will need to follow the steps below to access Hybrid mode from the phone user interface otherwise you can easily flick between the two modes via the Quick Ball.
Part 2 – Access SIP (Hybrid mode) from the Phone User Interface
Step 1 – From the settings menu go to ‘device settings’, or when on the sign in screen click the cog symbol highlighted in the image below.
Step 2 – When the new page opens click ‘Device settings’
Step 3 – Once on the ‘device settings’ page scroll down to ‘Hybrid Mode’ and you should see the page as shown in the image below. To proceed to access ‘Hybrid mode’ click ‘Access Survivability App’
If you would like to quickly switch between your teams and SIP account I would recommend turning on the Quick Ball feature. This will allow you to change between Teams mode and Hybrid mode at the click of a button. The ‘SIP Idle timeout’ configures if the device should revert back to teams mode after a period of inactivity.
Step 4 – Once you have clicked Survivability you will see a similar screen to the one below and if you have an account registered you can start placing and receiving calls.
In the image below you can see a little circle in the bottom right corner saying teams. This is the Quick Ball to easily change modes, otherwise press the two lines at the bottom of the screen to go back to teams mode and follow the steps above to get back in to hybrid mode.
If you have purchased your Yealink Team’s devices from ProVu and you are having difficulty with this blog post, or anything else related to your device please send an email to support@provu.co.uk explaining your issue.