3CX update webinar – 30th August 2017

3CX Update webinar - 30th August 2017

We will be joined by 3CX’s UK Sales Executive, Winston Smith for our upcoming 3CX webinar on Wednesday 30th August at 11:00 AM (BST). Register now to secure your free place and get up to speed with the latest updates and Partner Program information.

Whether you’re new to 3CX or already a registered partner, this webinar is an ideal opportunity for you to refresh your knowledge and gain information from.

 

Find out more and register

Ease the Chaos of Conferencing with Konftel’s new 300IPx

We’re pleased to announce the launch of Konftel’s latest SIP conference phone, the 300IPx. Designed to make hosting and attending conference calls as easy and stress-free as possible, with the Konfetl Unite App, users can manage their conference calls through their mobile phone – meaning you don’t have to type in long telephone numbers, conference room IDs and pins!

Join us for our Konftel 300IPx and Unite App Webinar
To help you get up to speed on the unique selling points of this new solution we are hosting a free webinar, with Konftel’s Regional Sales Director, Jeff May.
Register now to join us on Thursday 7th September at 11 AM.

Register for your place now!

CounterPath “How To” Guides

CounterPath’s Bria Stretto softphone solution is a provisionable version of the Bria 4 and Bria 5 retail client. One of the biggest features of Stretto is that you are able to log in to a cloud based portal and create and manage your clients from there without the need to log in to the clients device and input the configuration there and then.

The following guides below will walk you through the steps of creating a user, downloading the Bria Stretto client and troubleshooting if problems occur.

Creating a User Using CounterPath CCS (Bria Stretto):

If you are interested in finding out how to create a user using CounterPath’s Stretto provisioning platform, please visit the following link below to a video that shows how to do this:

Creating a User (PDF)

Downloading and Installing Bria Stretto for Windows:

If you are wanting to use the Bria Stretto application on a Windows desktop device, please visit the following link below:

Downloading and Installing Bria Stretto for Windows (PDF)

Uploading Device Logs:

If you are experiencing any technical difficulties whilst using Bria Stretto, you can upload the device logs from your device that will be sent across to CounterPath’s Stretto provisioning portal. The logs can then be downloaded on the portal and analysed.

To find out how to upload the device logs on a Windows desktop device, please visit the following link below to find out how to do this:

Uploading Device Logs (PDF)

If you have any questions, please feel free to send an email to the below address:

Matthew Heaney – matthew@provu.co.uk

We’re on Countdown to the Channel’s Biggest Event!

We’re delighted to be exhibiting at the Channel’s biggest event – Channel Live 2017! Taking place on 12th and 13th September at the NEC, Birmingham the event is the only Channel specific conference, exhibition, thought leadership and networking event rolled into one.

Joining us at the show will be representatives from Algo, Gigaset, Sangoma and Snom who will be exhibiting a selection of their latest products. Visit us to see some of the newest VoIP hardware, plus see our reseller portal, ProSys live in action.
 

Arrange a meeting with ProVu

 

The show is set to be a must attend event for all Channel partners. Registration is free, simply complete the online registration form to be there.

New Yealink RT20U DECT Repeater

Yealink have introduced the new RT20U DECT repeater, which is now in stock and available to buy from ProVu.

Yealink’s W52P and W56P solutions have the ability to connect up to 5 RT20U DECT repeaters, allowing you to double the DECT range, ideal for large buildings, across multiple floors. Plus, with a seamless handover of calls, the RT20U ensures calls stay connected whilst on the move.

3CX 15.5 Update 1 (SP1) Final Release

Following our recent announcement of 3CX’s 15.5 Update 1 (SP1) BETA – the release has been extremely well received by the 3CX community. Having received your feedback and the completion of final testing 3CX has made a small number of fixes and have now confirmed that the final release is available to install.

For more information about this release and for details about how to update to this latest version, please visit: https://www.3cx.com/blog/releases/pbx-update-1

3CX Launch New Update in BETA

3CX have launched their new V15.5 Service Pack 1 update in BETA. With a range of new features for both administrators and users alike, this new BETA update can now be downloaded for testing.

What’s new?

  • Extensive IP phone configuration options
  • BLF configuration
  • Enhanced web client features
  • Easier configuration and troubleshooting
  • Completion of the Hotel module
  • Group Voice Mail
  • Two new call reports

 

Find out more here

 

What are the differences between Polycom’s VVX-0 and VVX-1 models?

You may have noticed Polycom has launched some new VVX models. These models have new names and now end in a ‘1’ instead of a ‘0’, for example, the VVX 301 is the new version of the VVX 300.

With little visual changes, we are putting this blog together to help to explain what’s changed and why.

The new models are the 301, 311, 401, 411, 501, 601 and the old models are the 300, 310, 400, 410, 500, 600.

The most notable change is that the new VVX 401 and 411 models now come with a USB port. Other than this the only real changes are an upgrade to the phones’ processor and memory performance.

With the refresh to the VVX portfolio, the updated models offer users investment protection as they have been developed with the active development lifecycle in mind.

There are no plans yet to discontinue the old VVX models, however this is inevitable and eventually, the new VVX models will replace their predecessors.

RTX 4002 ‘End of Life’ Notice

RTX have discontinued their 4002 repeater, we have now sold our final remaining unit of this product which has been replaced by the new 4022. The 4022 is very similar to the old 4002, with just a couple of adjustments.

What’s New?

  • 2-colour LED for radio link quality indication
  • New dedicated programming key for easy reset and configuration of repeater
  • One SKU for both Europe and the UK (4022 comes with both power supplies)