Yealink’s new T27G is now available to order

Yealink’s new T27G IP desk phone is now in stock and available to order from ProVu. This new phone offers an upgraded version of the T27P and will eventually become its replacement. We believe this will be a welcomed update with a new range of additional features offered at the same price.

What’s New?

  • Gigabit pass through
  • USB2.0 port (pending compatibility with Yealink’s BT40 and WF40 dongles)
  • Opus codes support for better audio quality
  • Device performance enhancement, faster response on the phone’s user interface

Up to date pricing and stock levels can be viewed on our reseller portal ProSys. If you do not have access to ProSys and would like to register for an account, please complete our ProSys account request form.

Yealink W52P & RTX 4002P – Setting up Daisy Chain

Yealink W52P & RTX 4002P – Setting up Daisy Chain

*RTX4022P can not be set up in Daisy Chain with 3rd party devices such as Gigaset and Yealink*

* Requires RTX PC Software *
* Maximum of 3 Repeaters in a Daisy Chain *

1) Enable Repeater mode on the W52P:

– Press OK on the W52H ‘handset’ and then go to settings. Choose “System Settings” and then select “Repeater Mode”.

2) Pair the first RTX repeater in the chain to the base:

– Plug in the RTX repeater for 1-5 seconds (We count to 3) and then unplug it.

– Plug it in again and leave it. The LED indicator on the RTX repeater will then flash slowly (This means the repeater is ready for manual registration).

– Press the paging key on the W52P base until the “Handset” LED light on the base starts flashing.

– The LED on the RTX repeater will now change to flash faster than it did before.

3) Assign a repeater number to the RTX repeater from 2 to 7, for up to 6 repeaters. (The W52P takes repeater number 1)

– Dial #*9 on the W52H ‘Handset’, it will stay on this call for the duration of this procedure. The LED on the repeater will be lit solid.

– Press a number between 2 and 7. The LED indicator on the repeater will flash a corresponding number of times and then stay solid.

– Accept the registration by pressing the * key and end the call on the W52H ‘Handset’.

4) Configure the repeater:

– Connect this repeater to the RTX USB cable, power supply and your PC.

– Load the RTX software on the supplied CD.

– Select the COM port the USB cable is connected to.

– Press the “load” button.

– Write down the “RFPI” number from the “Repeater” section.

– Disconnect this repeater but do not close the software.

4.1) Configure the next repeaters

– Connect the next repeater that will be used in the daisy chain.

– Type the “RFPI” number you have written down into the “RFPI” box in the “Network Device” section.

– Tick the “Ignore Hop Control” box and optionally the “Monitor Beep” if you want that on (useful for testing).

– Increment the “RPN” number in the “Repeater” section. This need to go up by one for each repeater in this chain.

– Press “Save”.

– If this isn’t the last repeater in the chain, click “Load” and write down the “RFPI” number from the “Repeater” section (This will then be used by the next repeater in the chain in it’s “Network Device” section).

– Pair this repeater to the base by following the procedure in steps 2) & 3).

* Repeat step 4.1) for each repeater in this chain.

* Repeat steps 2) to 4.1) for each chain.

Webinar: Discover the potential of 3CX

Here at ProVu, we know that ensuring your sales team are up to speed with the latest products and capabilities can sometimes be a lengthy process. Therefore we have devised a 40 minute webinar which will cover all of the basic information you require to start selling 3CX products.

Whether you’re new to 3CX or already a registered partner, our webinar is an ideal opportunity for you to learn more about the competitive advantages of the range for both you and your customers. Join us on Wednesday 8th March at 11:00 AM (GMT) to find out more.

Webinar Agenda will include:

3CX

  • Overview of 3CX
  • 3CX’s key selling features
  • Overview of 3CX’s licence structure
  • Live web interface demonstration
  • Questions and answers

 

Register for your place now

Technicolor TG589vac ‘End of Life’ Notice

Technicolor TG589vac ‘End of Life’ Notice

We have received notice from Technicolor that the TG589vac is now end of life. We have a limited number of units available and when we run out we will be unable to replenish our stock.

The TG589vac has been directly replaced by the brand new Technicolor TG589vac v2. This new model is almost identical in feature set but offers a new slimmer design, allowing the package to fit through a standard letter box. The TG589vac v2 features one USB2.0 port whereas its predecessor offered two.

Snom’s New D3 Expansion Module is Now Available

Snom D3 Expansion Module now available form ProVu

We are pleased to announce that the long awaited Snom D3 expansion module has now arrived and is available to purchase from ProVu. Compatible with Snom’s D315, D345 and D375 IP phones, the D3 is simple and easy to connect via the phone’s USB port. The expansion module offers 18 multi-coloured LED keys which can be programmed to provide a wide choice of functions, allowing users to manage a large number os extensions and calls. For added functionality, users can daisy chain up to 3 modules allowing for up to 54 additional keys.

Visit our web page for more information about the Snom D3.

How to make the 2N unit sound an alarm when the tamper switch is triggered

When the tamper switch is triggered you can set it up to alert sound from the 2N unit, this would be useful for security purposes. Here is a step by step guide on how to set this up.

If you have a 2N tamper switch and want to know how to install it into your Verso, please click this link:

2N’s Helios IP Verso Tamper Switch

After the installation of the tamper switch you will need to configure it. Go on the 2N web-interface and go to Services (Purple tile) > Automation, from this page you will need to tick the box “Function Enabled” and fill in the “Object Type” and “Parameters” as seen below:

For this alarm I have used a dog barking which = *3 but there are other sounds to choose from here:

2N-Action-PlayUserSounds

Once you have chosen the sound you want the unit to play when the Tamper switch is triggered, click “Apply” at the bottom and you have finished. See me test this automation below:

If you have any problems with this please contact our support team.

Yealink T46G and T48G certified for use with Skype for Business Online

Yealink has announced that the Yealink T46G SFB and T48G SFB have now been certified by Microsoft for use on the Skype for Business Online Service platform.

“Gaining accreditation for Skype for Business Online Service can only strengthen the case for adoption of Yealink handsets,” commented Yealink UK’s Skype for Business Product Specialist, Brett Kershaw. “Access to PSTN conferencing creates an effective and affordable dial-in conference service whilst the cloud PBX enables simple integration with PC, Mac and mobile devices.”

The other models in the Yealink’s T4x Skype for Business range are currently undergoing accreditation testing. These are expected to be certified by Microsoft for use on the online platform within the next few weeks.

Both the T46G SFB and T48G SFB feature large colour displays these executive level phones, offer Gigabit Ethernet connectivity and advanced features such as Outlook calendar synchronisation and meeting join functionality.

 

Webinar: Grow your customer base with Sangoma Vega Gateways

Would you like to discover how to use gateways to grow your customer base and increase revenue? We invite you to join us on Tuesday 28th February at 11:00 AM (GMT) when we will be teaming up with Sangoma to run a free Vega Gateways Webinar.

This 45 minute webinar is ideal for VoIP resellers, PBX installers, Enterprise IT Managers and SIP Service Providers who are interested in learning how Sangoma gateways can be used to enable legacy telephone systems to be seamlessly integrated with VoIP, regardless of existing telephony infrastructure. Register now to discover which verticals are in demand for gateways right now!

 

Register for your place now

How to receive an E-mail from a 2N Verso when button is pressed.

You are out of the office and only have access to E-mails but you still want to be notified when someone is at the front door. Creating this simple automation will allow you to receive an E-mail with the time and date of when someone presses the button on the 2N Verso. You can also get it to send you a picture of who it is that pressed the button.

Go on the 2N web-interface and go to Services (Purple tile) > Automation, from this page you will need to tick the box “Function Enabled” and fill in the “Object Type” and “Parameters” as seen below:

Event=1; Sender=2nVerso@frontdoor.com; Email=YourEmailAdress; Subject=Someone has tried calling you; (Subject can be changed to say what you want)

Go to the “E-Mail” tab, this is were you will need to put your smtp server address along with your email address and password. If you are using your gmail account then the smtp server and port are most likely going to be as follows:

screenshot-from-2016-11-14-113436

For more information about the smtp server settings go to this page: https://wiki.2n.cz/hip/conf/latest/en/5-konfigurace-interkomu/5-4-sluzby/5-4-4-e-mail

You have now finished, you can now test this feature by pressing the intercom button and watch your inbox for the email to come through, as shown below: 

If you have any issue please contact our support team.

Cisco IP 8800 Key Expansion Module Key Programming

With the Cisco 8880 Expansion Module you are able to program keys to show names of other phone users.

The key settings can be found in the web interface of the phone on the “Unit1-3” tabs depending on how many extension modules you have.

 

The code to display a name on the extension module is “fnc=blf+cp;sub=5070@$PROXY;ext=5070@$PROXY;nme=Name”.

The “;nme=Name” is where you can type the text you want to appear on the extension module.

The “;sub=5070” and “;ext=5070” is where the extension number must go.