How to: Panasonic Repeater Pairing

This is a short guide on how to pair up a Panasonic repeater (KX-A405) to a Panasonic DECT base. This guide assumes that you have plugged in your DECT base and registered the handset to it – if you have not yet done this please do so now, consult the user manual for the base if you require help.

The base must be on firmware 22.58 or greater. Older firmwares do NOT include repeater functionality

Step 1: DO NOT PLUG IN THE REPEATER YET.

In the handset menu select IP service (toolbox icon). Select Call Features then Repeater Mode. Set this setting to ON.

Step 2:
Press and hold the ALL button on the base for 4 seconds (or until the status light blinks red). On the TGP500 this button is on the side, on the TGP550 it is on the front.

Step 3:
Once the status light is blinking red, you can now plug in the repeater. Make sure that the repeater is within range of the base (around 1 metre away is best) – you can reposition the repeater to its final location once it is paired.

The repeater should now automatically pair with the base. Once both of the LEDs are lit green the process is complete. Please note this may take a few seconds.

** If the LEDs do not light green – consult Page 10 of this manual to diagnose the problem.**

That’s it! The repeater is now paired to the base. You can now press the ALL button once to take the base out of registration mode.

If you are one of our customer’s and are having trouble with this please send an email to support@provu.co.uk or call us on 01484840048 and a member of the technical team will be able to help.

SNAP – Sangoma Vega Provisioning Tool for ITSP and Installers

Sangoma has launched a new web tool for ITSPs that allows for quick and easy provisioning of Vega gateways. The tool allows ITSPs to generate configuration files for any Vega gateway without having to manually configure each setting on the web GUI. SNAP walks through a series of screens and spits out a final configuration file which can be uploaded to the Vega.

To benefit from the tool, the ITSP will have to provide a test account and general install scenario such as whether the box will be on DHCP or static IP address, what codec types to use, etc. Sangoma will then test those scenarios with provided test account and make the final template available for users to download. There is no limit on the number of templates. Multiple templates can be created for the same product according to the scenario.

Have a look at the link below to get a general idea of how it works.

http://vegaconfig.com

Panasonic KX-UT113 Black: Buy two get a third FREE

panasonic offer buy two get a third free

For a limited time only, ProVu are running a Buy Two get a Third FREE promotion on the black KX-UT113XB SIP terminals.

The KX-UT113XB is the ideal standard office phone and features excellent HD quality audio a full duplex speaker phone and large LCD display. It also supports two SIP accounts and has a 100 entry phone book.

Broadsoft & Asterisk Certified

The KX-UT113XB terminal is fully certified for working with Broadsoft hosted platforms as well as Asterisk based systems. It is ideal for those opportunities where basic business features are required and where demanding budgets are the main influences on buying decisions.

Don’t miss out on this opportunity to either make some extra margin or win that large order you are working on. The Buy Two get a Third FREE promotion (partcode: KX-UT113XB-promo) is available to order NOW on ProSys our reseller portal. If you have not been assigned a ProSys Username and Password request one by emailing contact@provu.co.uk or by calling the Sales Team on 01484 840048.

Please note: promotion only available on black models. Power supplies not included.

This offer is only available to resellers.

snom EHS Advance now compatible with the snom 7XX series

snom EHS Advance adaptors purchased from ProVu Communication Ltd (after Jan 2013) now come with the cable required for electronic hook switch capabilities on the snom 7XX series; this includes the snom 710, 720 and the 760. This is great news for users wanting to use a wireless headset.

Check out our new headset selector to help you to find a suitable headset for your customer’s requirements.

Yealink “Ultimate SIP Starter Pack” half price promotion

Offer has expired

The Ultimate Yealink SIP Starter Pack

As advertised in March’s edition of Comms Business magazine we are pleased to offer our resellers the opportunity to take up “The Ultimate SIP Starter Pack” half price promotion. This is strictly one pack per reseller and would be ideal as a starter/demo kit. The starter pack consists of:

T20PN Office SIP handset

T26PN Executive SIP handset

T32GN Colour display SIP handset Gig-E

T38GN Advanced colour display handset Gig-E

YHS32 Noise cancelling business headset

Take note that PSU’s are not supplied.

The Ultimate SIP Starter Pack (partcode: Yealink-USP) is available to order now via ProSys our Reseller portal. If you have not been assigned a ProSys Username and Password request one by emailing contact@provu.co.uk or by calling the Sales Team on 01484 840048.

New low cost Yealink T20E available exclusively from ProVu

T20E banner

ProVu are pleased to announce the arrival of the new low cost Yealink T20E IP phone.

We believe this model is one of the most competitively priced quality IP phones available. It has all the same functionality of the popular T20P model including the same Auto Provisioning engine. However, as there is no POE support we are able to bring it to market at an even lower price (includes a UK PSU).

The T20E is the ideal phone for those opportunities where the budget is really tight and is perfect for call centres where the key is to supply a low cost robust and reliable phone.

Please note ProVu Communications Ltd are a trade only distributor. All pricing is available on ProSys, our Reseller portal. If you are an ITSP, telecoms retailer or telephony system installer sign up to become a ProVu reseller.

Yealink training @ UCL on 13th Feb

ProVu and Yealink are running a further handset training day at University College London (UCL) on Wednesday 13th February 2013.

Places are going fast only a few spaces left avaliable!

The course is ideal for technically minded people including sales and support personnel and will give them far greater depth of knowledge across the range of phones. Completing the course will give you Yealink Certified Reseller status and we are also offering a half day sales training by Yealink at your premises completely FREE OF CHARGE.

The course is charged at £150 and each trainee will receive one of the new T32G colour screen phones.

To reserve your place or find out more please visit the Yealink training booking page or speak to a member of the ProVu team on 01484 840048.

New Gigaset R410H PRO replaces the E49H

The popular Gigaset E49H is no longer available to buy and has now been replaced by the new Gigaset R410H PRO (In stock).

If you previously bought the E49H’s bundled with N300IP’s take note of the new bundle part-code, these are as follows:

N300IPR410-1
N300IPR410-2
N300IPR410-3
N300IPR410-4
N300IPR410-5
N300IPR410-6

These part codes are now active and are available on ProSys.

SARK SIP-to-SIP peering

You can use the built-in SailToSail or IAX2 trunks, but both of these will use the IAX protocol. If you are wanting to achieve this sibling trunking via SIP, you will need to use the “GeneralSIP” template when creating a trunk.

The steps below are the same for both systems, so follow them through once and then repeat the same process on the other system.

– Login to the SARK web interface
– End points > Trunks > Create new ([*] button on right) > GeneralSIP
– give the trunk a dummy number (I just used 0000 in my test)

– Configure the trunk to point to the URI/IP of the target system (sibling)
– Make up a username and password
– Press “Save”

– Go back to the trunks screen and now “edit” the new trunk
– Click on the “User” tab that appears on the next page
– Set the “Asterisk User” box to be the same as your chosen username above
– the asterisk config for this trunk can then be populated into the textbox below:
“””
secret=password123
context=extensions
“””
Where the secret is the same as the chosen password before.
Now commit your changes and do the same on the other system. With any luck, these should now be peering correctly. You may wish to check on the asterisk console `asterisk -rvvvv` and then `sip show peers`

Best of luck!

Zero Touch Provisioning (ZTP)

ProVu have been selling services for many years to help people deploy SIP phones. Services under our prosys brand.

We can deliver, brand, configure, set firmware and report back. We provide APIs to our customers to do this automatically.

Until recently, we called these fulfilment and provisioning services. There wasn’t an industry specific term.

But now, the term Zero Touch Provisioning seems to be more in favour throughout the industry. More people are talking about the services we offer with these words. I’m glad that the language has caught up with what we do.

Except ProVu do more. We do Zero Touch Management as well!!!