Gigaset N720 DECT roaming promotion extended until 30th September 2013

Due to the success of the Gigaset N720 Quarterly Promotion, we are delighted to announce that this has been extended through to to the 30th September 2013.

Sell any of the N720 bundles below and you will receive a rebate of up to £500.00.

Qualifying N720 Bundles:

 

Bundle “1 plus 1” – 1x N720 DM plus 1x N720 IP PRO
with 6 handsets SL610H PRO, S510H PRO, R410H PRO
with 9 handsets SL610H PRO, S510H PRO, R410H PRO
with 12 handsets SL610H PRO, S510H PRO, R410H PRO
Bundle “1 plus 3” – 1x N720 DM plus 3x N720 IP PRO
with 6 handsets SL610H PRO, S510H PRO, R410H PRO
with 9 handsets SL610H PRO, S510H PRO, R410H PRO
with 12 handsets SL610H PRO, S510H PRO, R410H PRO
Bundle “1 plus 5” – 1x N720 DM plus 5x N720 IP PRO
with 6 handsets SL610H PRO, S510H PRO, R410H PRO
with 9 handsets SL610H PRO, S510H PRO, R410H PRO
with 12 handsets SL610H PRO, S510H PRO, R410H PRO

The N720 is the ideal DECT solution for those customers requiring more than 6 cordless handsets and needing to be able to make and receive calls whilst covering a large area. Typical applications for the N720 include large garages, retail outlets, warehousing and large offices.

Planning kit available to hire
If you have any opportunities that require a site survey we do have a Gigaset Planning kit available to hire on a weekly basis.

RTX4002 DECT Repeater beeping

If you find that when using an RTX4002 DECT repeater (with any device such as Gigaset) and you are hearing beeps on the phone then you will have inadvertently turned on the “verification tone”.

The idea of this is so you know when the repeater is being used but the procedure to turn it on is very similar to putting the device into Registration mode so it’s easily done by mistake.

To turn it off (or on for that matter), do this:

– switch off the unit (disconnect the power supply)
– switch on for 1-5 seconds and switch it off again
– switch on again. When the LED of the unit starts to flash slowly, switch it off again
– switch it on again. The verification tone will then be turned on or off (depending on whether it was on or off before).

Customer NTP issues

What is the `ntpdate -q` alternative in Windows?

I was trying to remotely diagnose an issue with NTP on a customer VoIP device. Everything looked good on the phone but I didn’t have an easy way of checking on this.

Turns out there is a program called w32tm which helped out perfectly:

w32tm /stripchart /computer:ntp.provu.co.uk

I could ping the ntp server fine but after seeing connection timeouts on the above command, it looked like there was a firewall rule on the customer network which was causing the problems.

ProVu Appointed 2N Distributor

ProVu launch 2N

ProVu are delighted to announce we have reached agreement with Czech based Telecom manufacturer 2N to distribute their range of IP Door Entry Intercoms.

With the rapidly growing demand for SIP compatible door entry systems for both hosted telephony providers and on site IP PBX systems the 2N products significantly broadens the range of systems we currently offer.

The Range
2N not only have the Uni and Vario models with many different button, keypad and RFID combinations.



They also have the IP Force and Safety ranges that will enable resellers to offer robust solutions in to very different applications, such as: Public areas in Airports and stations or even Motorway emergency booths.



Interoperability
We have run extensive interoperation tests with a number of leading hosted providers plus several IP PBX systems including Asterisk and 3CX and found the 2N products fully compatible and really easy to set up.

Available Now
2N products are in stock and available to order now. All products have been added to our database and pricing and stock info is available on ProSys.

Request a Quote
If you have any opportunities please feel free to call us on 01484 840048 or email contact@provu.co.uk and we will be happy to put together a quotation for you.

ProVu Welcome Anna to the Sales Team

Due to recent growth, ProVu have appointed Anna as a new Sales Account Manager. Anna grew up in London and moved to Leeds to attend University 4 years ago.

Her hobbies include: art, music, reading, cooking, drinking Polish beer and travelling.

Should you require a quote, need to place an order, obtain an order status or simply just fancy a chat…. give Anna a call on the usual number 01484 840048 or send an email to anna@provu.co.uk


snom Certified Engineer Training Courses now back with ProVu

Book on to the SCE training course

ProVu will once again be running the snom SCE training and accreditation courses and the first one is being held at our office near Huddersfield on Wednesday 24th July.

The course is ideal for technical support personnel as well as technically minded sales people, and will give them a far greater insight in to the technical advantages of snom and their excellent provisioning system.

In addition, by becoming snom SCE Accredited resellers also receive the following benefits:

* snom SCE Certified website logo recognised Worldwide
* Access to lower pricing across the snom handset range
* Free Technical Support
* Free Sales support
* Access and listing on snomchannel.co.uk website
* Lead registration system

The course is very much a hands on training day with real life examples and practical demonstrations ensuring attendees leave with lots of fresh ideas. And because the course is technical based we do limit the number of delegates to a maximum of 8 ensuring each delegate receives a high degree of personal tuition.

The course is charged at £200 per delegate and includes one of the new high end snom 760 phones, normally priced at £158.00.

For more information and to register for the snom SCE course please visit our snom training page or call the ProVu sales team on 01484 840048.

New Yealink T4X range, Available Now at ProVu

Yealink T4X

ProVu are excited to announce the launch of the new T4 series range of IP phones from widely recognised manufacturer, Yealink.

The T4 series offers the industry’s latest telephony features combined with intuitive user-interfaces, easy to use BLF keys, superior quality audio and large clear mirror style display screens.

The T4 series revolutionary design not only applies to the quality of its telephony but also to its attractive and stylish looks making it an ideal choice for the discerning user.

These sleek and elegantly designed handsets all feature a full-duplex speakerphone and Yealink’s Optima HD voice system providing rich, clear, life-like audio. Plus, the days of messy paper inserts are finally over, all the three models have between 6 & 10 BLF keys that can scroll to 3 pages, providing functionality for up to 27 buttons.

The phones also represent a sensible investment, with the T42G and T46G supporting POE with dual Gigabit Ethenet ports. The T41P also features PoE support but is designed for the more cost-efficient 10/100M Ethernet networks.

T4XX Features
The T42GN and T46GN are in stock now and the T41PN is expected to arrive in September.

If you have any questions please speak to the Sales Team on on 01484 840048 or send an email to contact@provu.co.uk

Algo 8180 SIP Alerter: Seven Advantages over ATA based PA Solutions

algo8180 warehouse

Why should you be interested in the ALGO 8180 SIP Alerter? What makes it special?

Moving over to IP communications can often lead to connecting existing analogue PA systems to a new IP system by using an ATA (analogue telephone adaptor). But there are significant advantages in deploying an all-in-one IP Solution.

The Algo 8180 eliminates the need for an ATA offering new capabilities of performance, scalability and user experience.

Seven advantages over ATA based Door Entry Solutions:

1. Easy to install
The 8180 connects to your IP network as just another endpoint. Installation and set up are are as easy as adding an IP phone to your system and it is powered via the network cable from a POE switch.

2. Web interface
Provisioning and administering changes to the 8180 can be carried out any time via its intuitive web interface. No need to physically go to the device to make changes.

3. Ambient Noise Compensation
The 8180 microphone listens to the ambient noise and automatically adjusts output volume. Perfect for variable environments like workshops, classrooms and cafeterias.

4. Effective Ring Tones
No more shrill high frequency ring tones. Choose from a wide range of pre-loaded WAV files or up-load your own ring tones to suit your own specific business environment.

5. Multicast Scalability
The 8180 can generate a multicast audio stream to additional 8180s on the network for additional loud ringing, paging or announcements. No need for any central amplifier or paging server.

6. Paging, Loud Ringing & Announcements
The 8180 is a multi – capable speaker, serving effectively as a paging, loud ringing and PA announcement system all-in-one. Eliminating the need for multiple devices.

7. Talk-back
The 8180 microphone supports talk back in page mode for two way communication and verification.

The Algo 8180 is an all in one IP paging solution eliminating the need for multi component solutions and associated wiring.


Further information about the ALGO 8180 including datasheets

The Algo 8180’s are in stock. If you have any questions please call the Sales Team on 01484 840048 or send an email to contact@provu.co.uk.

How to: Connect a Plantronics CS540 with a Yealink Phone

This is a step-by-step guide of how to successfully connect a Plantronics CS540 to a Yealink SIP phone (Compatible with T26P, T28P, T38G).

You should have:
– Plantronics CS540 Headset
– Yealink Handset with EHS capabilities
– Yealink EHS36 adapter.

(For a full list of headset and phone compatibility please view our headset compatibility chart)

The image below shows the contents of each box that will be required for this setup. They have been labelled for ease of idenitification and grouped according to which box you will find them in -see the key below.

Green – Yealink T38G Box
Yellow – Yealink EHS36 Box
Red – Plantronics CS540 Box

Step 1:
Once you have the correct parts ready, the next step is to connect the 3.5mm cable from the Plantronics base unit, to the EHS36 box. You can’t really go wrong here as they will only fit into one slot on each unit, but the picture below highlights where to connect them.

Step 2:
Connect the RJ12 cable from the EHS36 box to the EXT port on the back of the T38G. This port should be clearly labelled on the phone. See the picture below for illustration.

Step 3:
Connect the Plantronics RJ11 cable from the base unit to the Headset port on the back of the T38G. This port is labelled with a small headset icon, it is located next to the Receiver port, please make sure these are put into the correct slots. Again, the picture below shows how they should be connected.

That’s it! Power up the phone and the Plantronics base if you have not done so already. If this is a new purchase please allow a short time for the headset to charge before use. To charge simply place it onto the base in the very obvious slot.

If you have any problems after following this guide, please email support@provu.co.uk with details of your issue and a member of the technical team will be happy to advise.