On a snom phone, if you want to set DND on just one account. Press and hold the DND button.
Needs firmware 8.7.3.10 or higher and a phone with a hard DND button.
How to: Connect a Plantronics CS540 with a Yealink Phone
This is a step-by-step guide of how to successfully connect a Plantronics CS540 to a Yealink SIP phone (Compatible with T26P, T28P, T38G).
You should have:
– Plantronics CS540 Headset
– Yealink Handset with EHS capabilities
– Yealink EHS36 adapter.
(For a full list of headset and phone compatibility please view our headset compatibility chart)
The image below shows the contents of each box that will be required for this setup. They have been labelled for ease of idenitification and grouped according to which box you will find them in -see the key below.
Green – Yealink T38G Box
Yellow – Yealink EHS36 Box
Red – Plantronics CS540 Box
Step 1:
Once you have the correct parts ready, the next step is to connect the 3.5mm cable from the Plantronics base unit, to the EHS36 box. You can’t really go wrong here as they will only fit into one slot on each unit, but the picture below highlights where to connect them.
Step 2:
Connect the RJ12 cable from the EHS36 box to the EXT port on the back of the T38G. This port should be clearly labelled on the phone. See the picture below for illustration.
Step 3:
Connect the Plantronics RJ11 cable from the base unit to the Headset port on the back of the T38G. This port is labelled with a small headset icon, it is located next to the Receiver port, please make sure these are put into the correct slots. Again, the picture below shows how they should be connected.
That’s it! Power up the phone and the Plantronics base if you have not done so already. If this is a new purchase please allow a short time for the headset to charge before use. To charge simply place it onto the base in the very obvious slot.
If you have any problems after following this guide, please email support@provu.co.uk with details of your issue and a member of the technical team will be happy to advise.
We are hiring!
We are a rapidly expanding distributor of IP Telephony products based in Huddersfield. With the increasing take up of VoIP services, ProVu are experiencing a period of rapid growth. With 10 years VoIP industry experience, ProVu are recognised as the experts in distribution and technical services. We stock, configure and deliver products to and on behalf of our trade customers throughout the UK.
We are looking to expand our team:
- Sales & Marketing Executive Job applications are now closed for this role
Responsibilities include managing and maximising sales from existing and prospective customers as well as developing marketing initiatives to open new channels to market, launch new products and expand our reseller base. - Part Time Warehouse assistant Job applications are now closed for this role
The hours are likely to be 13:30 – 17:30, responsibilities will include picking correct products for dispatch, processing orders, booking in of stock and making sure the warehouse clean, tidy and organised.
Please send CVs to jobs@provu.co.uk.
PROMOTIONS for Convergence Summit North attendees
We are hoping to see you all at the Convergence Summit in Manchester next week (30th April – 1st May), the ProVu Sales team will be present on stand 9. And when you visit the stand you will also be able to take full advantage of our special Convergence Summit promotions:
Call on the ProVu stand at Convergence Summit North and get up to 5% additional discount on Yealink, snom, Gigaset and Panasonic handsets ordered before the end of June 2013.
Exclusive Preview of Yealink T4XG range
Be the first to view the soon to be announced Yealink T4XG series phones including the T46G – Gigabit Ethernet phone and supports wifi & bluetooth adapters.
If you would like to arrange a meeting with us during the event please e-mail your request to contact@provu.co.uk or call us on 01484 840048.
If you haven’t already register to attend the Convergence Summit North 2013 here
Yealink Remote Control features
In an automated environment, it can be useful to control things without having to physically interact with them.
I refer, of course, to having to exert my energy on reaching to dial a number on my phone. You might well save yourself these exertions on a daily basis, so you can thank me later.
Here’s an example of dialling a couple of pleasant fellows:
http://user:pass@10.10.11.100/cgi-bin/ConfigMa
nApp.com?number=118118
If you try this on a more recent firmware, you may find that it doesn’t appear to do anything. Confusing at first but it seems there was a firmware change made for security purposes (can’t complain at that but it would be nice if the phone gave a 403 response when it does fail though!)
You now need to tell the phone what IP addresses to trust. If you web browse onto the Phone>Features page, you can find a text box labeled along the lines of “Trusted Action URI Server List”. You need to enter the IP addresses that the phone expects to receive requests from, as a comma-seperated list eg. 10.10.11.200,10.10.11.201
The first time the phone receives a remote request from one of these addresses, the phone does prompt you on screen to allow or reject the request (sorry.. you need to press the buttons this time!). I haven’t seen any subsequent prompts to confirm my consent.
If you want, you can also trigger key presses remotely:
/cgi-bin/ConfigManApp.com?key=OK
/cgi-bin/ConfigManApp.com?key=1
/cgi-bin/ConfigManApp.com?key=2
/cgi-bin/ConfigManApp.com?key=3
/cgi-bin/ConfigManApp.com?key=CANCEL
Isn’t that just great? You can build this into your CRMs or whatever else you can think of.
If you don’t have a Yealink phone to hand, you can browse the range: http://www.provu.co.uk/yealink.html
Now go and have some fun!
Recommended Iphone/Ipad app for Protalk/Fermax Door entry system
Lots of people have been asking us to recommend an app that works with the Protalk/Fermax IP range of door entry systems. Though there are hundreds of them on the Apple store, not all work perfectly with Protalk’s IP door entry system.
Problem :
There are 2 main issues.
1. Multitasking
Multitasking means running an app in the background while the user can do other things. It is important to install/buy an app that supports multitasking if you wish to receive calls when the ipad/iphone is in sleep mode.
2. SIP over TCP support
Apple only ever allows a SIP application to work in the background (multitask) when it supports SIP over TCP. Its just the way they have built IOS(Apple’s operating system). When buying an app to work with a hosted solution or a PBX provider, make sure they support SIP over TCP.
Solution:
The solution is to use a PBX/Hosted provider which supports SIP over TCP or alternatively buy a SARK200 PBX which, along with offering other benefits, works for both video and audio over the TCP protocol. For for information about SARK 200 please click here.
Recommended Applications :
Audio /Video Application:
There are two applications that we have successfully tested with the Protalk video entry system.
Acrobits Softphone
UDVguard
Audio only applications :
For audio only door entry system you can use :
Linphone
Acrobits
Bria SIP phone
Please note that ProVu do not develop these applications. If the application crashes or stops working due to an update we cannot be held responsible. You will have to liaise with the company who develop these apps.
Visit us on stand 9 at the Convergence Summit North
We are delighted to confirm we will be exhibiting at Convergence Summit North on 30th April & 1st May at Manchester Central.
We will be located on Stand 9 close to the main entrance, and will be showcasing products from our leading vendors including: snom, Yealink, Gigaset, Panasonic and Sangoma
This will be a great opportunity to come and see the latest phones and gateways and meet the ProVu sales team.
If you would like to arrange a meeting with us during the event please e-mail your request to contact@provu.co.uk or call us on 01484 840048.
If you haven’t already register to attend the Convergence Summit North 2013 here
870 with no rainbow Swirl
Snom870s come with default screen background with has a swirly rainbow.
We’ve had a few customers recently complain their phone is faulty because of a mark on the screen.
The good new is that the 870 is a completely customisable phone. So using prosys we can now provision a plain background. If you want this on your 870, please ask your account manager.
ProVu launch Planet range of Network Switches
We are delighted to confirm that ProVu have reached agreement with Planet Technology to Distribute their range of Ethernet switches.
Planet are a Global supplier of Telco quality IP Networking products and we are now adding their range of switches to the range of POE Injectors we already distribute.
Wide range of Switches Available
We now have in stock a wide range of switches to suit most requirements including:
Further information on the full range can be viewed here:
http://www.provu.co.uk/planet-switches.html
3 Year Manufacturers Warranty
These excellent high quality switches are all supplied with a 3 year manufacturers warranty.
Competitively Priced
As we are all aware the market place for switches is extremely crowded and competitive. However we firmly believe the Planet switches being of excellent quality and backed up with a 3 year warranty represent excellent value for money.
All pricing is available on ProSys, our Reseller portal. If your company has not been assigned an account or you have forgotten your login details please speak to Sales on 01484 840048.
Changes to Snom part codes
On 1st April 2013 ProVu will change the part codes for Snom phones.
This is because snom are now offering phones without the power supply. We need partcodes for each phone for with and without PSU. We are also taking the opportunity to make our part codes more consistent with snom’s part codes.
We also want to make it clearer whether the phone includes a power supply or not.
| Old Code | New Code | PSU included |
|---|---|---|
| PVSnom300POE | snom300-withPSU | yes |
| snom300 | no | |
| PVSnom320 | snom320-withPSU | yes |
| snom320 | no | |
| PVSnom370 | snom370-withPSU | yes |
| snom370 | no | |
| snom-710 | snom710-withPSU | yes |
| snom-710-noPSU | snom710 | no |
| snom-720 | snom720-withPSU | yes |
| snom720 | no | |
| snom-760 | snom760-withPSU | yes |
| snom760 | no | |
| PVSnom821 | snom821-grey-withPSU | yes |
| PVSnom821-B | snom821-blk-withPSU | yes |
| PVSnom870 | snom870-grey-withPSU | yes |
| PVSnom870-B | snom870-blk-withPSU | yes |
Notes
For prosys customers the old part codes will continue to work for orders placed automatically (via XML or similar). The new part codes will appear on all invoices and order confirmations.
The old part codes will be shown alongside the new ones in automatic stock feeds until 1st May 2013.
All references to part codes in the order history etc will be updated to show the new part codes.
Long term, better for everybody to change to ordering with the new codes.
Any questions or concerns, please get in touch.