ProSys Provisioning Questions

ProVu are receiving a lot of of enquiries about our new ProSys phone provisioning and management system.

Some common questions and answers below.

The ability to download stock/pricing will be useful to us as we
already run an in-house database for quoting and splitting e-commerce
orders to the current best price/stock suppliers.

This bit is easy


Using your prosys username and password.

We may not use the XML ordering immediately but would be interested
in doing so. If we need to do this in order to take advantage of
provisioning then this wouldn’t be an issue.

You don’t need to use XML ordering from day 1. You can just place the orders manually using the online order form.

We can also test your first few orders here before the phones get shipped to makesure everything is working properly.

It would be very interesting if we were able to place orders whereby the phone arrives at the customer and provisions complete with the SIP line configuration as this would drastically reduce the turn around and shipping costs for our customers as we would not have to
either have the unit shipped to us first or go out to site to configure new phones. Is this what your provisioning service is about?

Yes. this is exactly what the system is designed to do. You place the order (manually or automatically using XML) including the delivery address and SIP details. We ship the phone to your end user with the configuration details ready to go and branded like it came from you.

So that is provisioning.

The next bit is phone management, which is for phones after they have been deployed. You can edit settings and view diagnostics on phones deployed onsite.