Browse Month

December 2018

3CX Basic Training Courses – 2019

With the New Year quickly approaching, now is the time to start to think about the new year that lies ahead. With that in mind, we have scheduled two 3CX Basic Training Courses for 2019. Whether you’re an experienced 3CX partner looking to refresh your knowledge or are looking to add 3CX to your portfolio, our courses are open to all resellers.

Taking place at our offices in Huddersfield, West Yorkshire, our 3CX accredited trainer and Technical Support Manager, Andy Devine will be covering everything you need to know to sit the basic certification exam.

Simply select your preferred date and register today to reserve your free space!

When & Where?

ProVu Offices,
Savile Mill,
Savile Street,
Huddersfield,
HD3 4PG

Thursday 24th January, 10:00 – 15:00

Thursday 4th April, 10:00 – 15:00

Places will be allocated free of charge on a first come, first served basis. Please note, these courses have a limited capacity – if you would like to arrange a course for 6 or more people please contact us.

Introducing the New Grandstream WP820 WiFi Phone

The new Grandstream WP820 WiFi phone is now available to order from ProVu. Suitable for a wide variety of vertical applications such as retail, logistics, medical and security, this new phone simply connects to WiFi without the need for any additional base stations and offers a low cost solution with a whole host of additional capabilities.

What does the WP820 offer your customers?

Dual Band WiFi
With the WP820, you can rest assured the WiFi connection will not become congested helping to ensure your calls are maintained at all times without interference from other devices.
Bluetooth Connectivity
Thanks to integrated Bluetooth connectivity, the WP820 can be easily connected to Bluetooth headsets offering users flexibility in their device usage.
All Day Connectivity
Users can enjoy all day connectivity with up to 7.5 hours talk time from a single charge.
Panic Button
For added security, the WP820 features a built-in panic button enabling lone workers to send an alert to a pre-selected location in an emergency.

Discover more about the WP820

New updated configuration interface in ProSys Order form

We’ve recently made improvements to the user interface on ProSys which allows you to add configuration settings to the phones and routers you are ordering – we have also introduced more user friendly field names for adding configuration details to your routers.

For routers you are able to set PPP Username, PPP password, Wi-Fi SSID, Wi-Fi password, Disable WLAN and select a configuration template if you have multiple templates set up. This enables you to have routers shipped directly to your customers’ address pre-provisioned and ready to work automatically out-of-the-box. If you have default settings you would like to use for your devices, talk to our support team and we can work with you to set up your configuration templates.

Order screen:
Adding items to your basket – simply start typing in the item you would like to order and select the item from the drop down list. To add config setting to the items in your basket, click the ‘config’ button.


Add configuration screen:

Log in and check it out

If you do not have a login or have forgotten your password you are able to request a new one here. We encourage you to let us know what you think and would be very grateful for any comments, problems and suggestions on how we could improve ProSys in the future to best suit your needs – login and send us your feedback.

 

Did you know? You are also able to place orders using our Ordering API, for automated order processing between your systems and ours. Details include ordered items and quantities, delivery information, carrier service, branding settings and configuration details for zero touch provisioning.

Meet Yealink’s Latest DECT Solution – The W53P

We are delighted to launch Yealink’s latest DECT solution, the new W53P. Featuring the W60 base station and the new W53H handset, this new package is now in stock and available to purchase from ProVu.

With support for up to 8 handsets and 8 concurrent calls, the W53P is also compatible with the W52H and W56H handsets, enabling you to create the solution you require.



W53H


Yealink W53 handset

 

Key Features of the W53 Handset

 

  • 1.8″ colour display with an intuitive user interface
  • Handset range: up to 50m indoors and up to 300m outdoors
  • Up to 18 hours talk time
  • Up to 200 hours standby time
  • Supports 2 simultaneous calls per handset

W53P


Yealink W53 package

 

Key Features of the W53 Package

 

  • Supports 8 simultaneous calls
  • Expandable up to 8 DECT cordless handsets
  • Increase range with up to 5 DECT repeaters
  • Exceptional HD sound with wideband technology

Discover more about the W53P

Christmas Opening and Shipping Times 2018


With Christmas quickly approaching, we would like to share our shipping and opening times over the festive season. This year will be offering delivery options via APC.

Opening times

Day Opening Hours
Christmas Eve 9:00-13:00
Christmas Day Closed
Boxing Day Closed
Thursday 27th 10:00-16:00
Friday 28th 10:00-16:00
New Year’s Eve 10:00-16:00
New Year’s Day Closed
Wednesday 2nd Back to normal

Delivery Times
If you or your customers’ premises will be closing over the Christmas period, let us know and we can adjust the shipping dates of your orders accordingly – this will help to avoid any unnecessary delays that may be caused by attempted deliveries while you’re closed.

Order APC Cut off APC Delivery
20th 16:45 21st
21st 16:45 24th*
24th No collection 28th
27th 14:30 28th
28th 14:30 31st
31st No collection 3rd
2nd 16:45 3rd

Please note: Christmas is a busier time than usual for courier companies, we will be operating a ‘best endeavour’ service and therefore collection and delivery times may vary. If it is important that your parcel is delivered on a particular day it may be worthwhile considering a priority service – talk to our team about your requirements.

*For delivery on the 24th December, you will need to request an AM priority service.