Browse Month

May 2022

What’s new with 3CX

Being at the forefront of PBX systems and integrated communications, 3CX have had to innovate and grow to meet the demands of users as well as the ever-changing technology landscape. With web, desktop and mobile clients it is now easier than ever to connect supported devices to an all-in-one communication system.

Some of the latest updates to 3CX

In the most recent version 18 update, 3CX have improved on the system with some quality-of-life updates as well as some brand new features.

IOS App Official Release: Fast Chat ResponseFast Chat Response allows users to respond quickly to chat messages without unlocking their devices. By long pressing the chat notification and then being prompted to either ‘reply’ or ‘mark as read’.

What’s more, in accordance with the Ray Baum Act & Kari’s Law devices are required to be able to direct dial local emergency numbers without having to add a prefix or access code. The 3CX app can recognise emergency numbers and “offloads” the call to the native GSM dialer instead.
Stream 3CX Video Conferences on YoutubeVersion 18 of 3CX has been updated to integrate with YouTube. Allowing users to present video conferences LIVE via YouTube as well as stream public YouTube content directly within a meeting. This feature requires an enterprise edition license.
Improved filtering on 3CX VC WordPress pluginThe 3CX Video Conference WordPress plugin has been updated to make publish 3CX webinar and registering customers easier. Allowing users to filter by published extension numbers, Keyword in webinar subject as well as set number of days in the future.

Based on the 3CX VC Rest API, users can customise the experience to fit individual needs and requirements.
New Call Flow DesignerAudio files that are generated through text to speech are now cached in the 3CX server. Meaning that users will save money as well as response time when playing the same text over and over. 3CX first checks for local WAV files for the same voice & text. If available the WAV file will be played, otherwise the text to speech operation will be triggered, adding the result to the cache.
Easily Parse CSV TextWith a new CSV Parser, users can easily convert CSV files into a table. Giving users an easier way to collect information like numbers or values from specific rows and columns. Making callflow validation, such as user ID and PIN numbers, that much quicker if the information is in a CSV file. What’s more, this can all be done without any C# scripting.

Get Started with 3CX!

Sign up Today!

3CX Basic Training
Start your 3CX journey with ProVu. Registration is now open for our next Basic Training Course. Whether you’re new to 3CX or simply looking to brush up on your knowledge; this free to attend virtual course is a great place to start. Join us to learn about the basic concepts of getting 3CX up and running and develop techniques for basic troubleshooting.

Find Out More & Register
3CX Advanced Training
Ideal for those already familiar with 3CX. The advanced certification consists of seven modules which cover the more advanced settings of 3CX including Bridges, inbound and outbound routing, security and anti-fraud.

Find Out More & Register

Get in touch today to discover how you can upgrade your customers’ systems with 3CX. Call 01484 840048 or email contact@provu.co.uk.

*Attendees are required to sit the relevant exam in order to become a certified partner, these can be accessed via the 3CX portal. To become an intermediate partner you will first need to complete the basic training course.

**The 3CX Partner Program is based on sales figures and certification levels, to find out more about the tiering system visit: https://www.3cx.com/partners/channel-partner-program/

You Could be Missing Out!

Did you know, besides our award winning reseller portal, ProSys, ProVu also offers a multitude of services and features you may not be taking full advantage of.


Personalisation

Make your orders your own. Add your own branded marketing inserts or packaging to your orders and even your own logo to selected devices. Let us help fulfil your objectives through every step of the customer journey.

  • Device Printing – Add your own or your customers’ logo to selected devices.
  • Marketing inserts – Customise your delivery with leaflets, install guides, brochures or thank you notes.
  • Branded Packaging – Make your deliveries your own with custom logos and customised packaging, packing tape or unit packaging sleeves.
  • Branded Despatch Notes – Add your own branded letterhead, despatch notes and invoices to your shipment.
  • SIM fulfilment services – Personalise your SIM cards with your own branded packaging and let us take care of the stock, admin and fulfilment.


Education

Boost your skills & understanding for some of the industry’s top brands. Take advantage of our hosted online and in person training courses. With a wide range of topics there is always something that can boost your teams skills.

With specific training courses in

  • 3CX
  • Algo
  • Snom Certified Engineer Programme
  • Gigaset
  • Sangoma Vega Gateways
  • Yealink
  • Mechanical Installation Courses for IP Access Control
  • Mechanical Installation Courses for IP Audio
  • Multi Cell Deployment Training – Radio Mapping
  • Onsite Sales Training


Device set up and installation services

Pick and choose what you need as and when you need it. Choose from pre-installation surveys, installation services & support as well as device management for existing, new and adopted devices.

  • White Label Survey and Installation available for 2N IP Access Control & IP Audio
  • Handset Pairing & White Label Survey and Installation available for DECT
  • Remote Installation of IP Audio / IP Access Control / VoIP Gateways
  • Video Conferencing Solutions & White Label Installation
  • Project Design Consultation, (PCI) Pre-Sale Compatability Investigation & Interoperability Testing
  • Device Management & Provisioning

Explore a full list of our services here

We’ve got your back! While we offer a host of services for you to make the most of if there’s something else that you feel could benefit your business, please feel free to get in touch. Speak to a member of our team today on 01484 840048 or email contact@provu.co.uk to discuss your requirements and how we can help you achieve more!

The Yealink BH72 NFR is Back and Better Than Ever!

Our exclusive BH72 NFR offer is back and better than ever. Extended to the end of June, you can get a mind blowing 70% off RRP on your purchase of a Yealink BH72 Bluetooth Headset with charging stand. Why not try it out for yourself with a massive £144 off RRP!

  • Up to 35-hours talk time
  • Retractable Microphone boom arm
  • Bluetooth & USB connectivity
  • 2 Simultaneous Bluetooth connections
  • Dual-sided busy light
  • Available in Grey & Black
  • Available in UC & Teams variant

Experience the Yealink BH72

Why not also take advantage of Yealink’s Spring Super Saver? With a wide range of Yealink’s latest headsets now available at a discounted rate. Until the 30th June 2022, save a massive 20% off the Yealink UH3X series & WH6X series headsets with no limits! What’s more, if you purchase over 200 units of the UH3X series or over 80 units of the WH6X series you will receive a FREE* BH72 Headset with charging stand!

Get in touch with our expert sales teams on 01484 840048 or email contact@provu.co.uk to access these exclusive savings!

  • Qi Wireless charging station sold separately
  • BH72D Headset NFR offer available until the 30th June
  • BH72D Headset NFR offer is only available on BH72 Bluetooth Headset with Charging Stand
  • NFR products are subject to one per company
  • NFR offer pricing will be subject to change without notice

We’ve Been Shortlisted!

With the Pandemic and lockdowns feeling like a distant memory, there’s no denying the last couple of years have been challenging for many companies. While Covid is still around, it feels we’re adapting well to life post-lockdown and it’s great to see a return to a semi-normal state. With this, we’re incredibly excited to see a return of many of the Channel’s in-person events this year, including the prestigious Channel awards!

The Channel, while not hit as hard as other sectors is repairing itself, allowing companies across the country to come out swinging. With Teams giving everything they have, going above and beyond for customers new & old. Innovating their services and growing to accommodate the new normal. People have taken notice of everyone’s hard work with many Industry Awards starting to announce their shortlists. We are delighted to have been shortlisted for not one, but two upcoming awards.

Technology Reseller Awards

New for 2022, the Technology Reseller Awards cover all aspects of the industry; from AV, Cyber Security, Hosted Services and Software to name a few. The category we have been shortlisted in is Comms & Network Distributor of the Year and was based on reader votes. It’s always great to have your customers behind you and we’d like to thank everyone who took the time to vote for us, helping us secure a place on the shortlist! We’re looking forward to attending this ceremony in London on 26th May which will be hosted by comedian, Josh Widdicombe.

Comms Business Awards

Shortlisted for 2022 Distributor of the Year. These awards have long been a highlight in the Channel Calendar. Taking place in London on 21st July, the illustrious ceremony is often hosted by a well-known celebrity with previous hosts including Sir Lenny Henry and Jimmy Carr. It’s a real celebration of the great achievements throughout the industry and we can’t wait to be back there again.

We’d like to wish everyone shortlisted the very best of luck in the upcoming awards. As well as a massive thank you to everyone who voted for us. Your continued support means everything to us.

The ProVu Team

Why not explore our services that got us shortlisted? You never know what you could make use of!

Explore our Services Brochure

It’s Platinum again for ProVu!


We have done it again! We have been awarded Platinum Distributor status by Snom for the 3rd year running and as a long standing Snom partner we are proud to be Snom’s Number #1 UK Distributor.

What Makes Us Snom’s Number #1 UK Distributor?

1. We stock a variety of the latest Snom Deskphones, Handsets and Headsets, all of which are still widely available in light of the continued shortages.
2. Our Technical Support Team are on hand to help with interop testing, helping you to ensure your devices are compatible with your chosen platform.
3. We can work with you and your customers to help identify your ideal Snom solution and help build a complete package.
4. As Snom’s number #1 UK distributor you can access exclusive discounts and offers found nowhere else, including rebates of up to 40% when you become a registered Snom Partner.

Not a Registered Partner?

Want to make the most of purchasing Snom? Sign up today for FREE as a Snom Partner and get access to unique discounts and rebates. Plus, all eligible partners will receive a complimentary handset of their choice!

Sign up Today!

Our expert team are on hand to help you keep your projects moving. For more information on device availability or for recommended replacements for items with long wait times contact us on 01484 840048 or email contact@provu.co.uk. Whatever your requirements, we’ve got your back!