Browse Month

May 2024

Reduce costs with Voltage Optimisation

Did you know there’s more to Fidelity Energy than just selling energy? They offer a range of services designed to help businesses use less energy, save money, and reduce their carbon footprint, meeting sustainability goals. These initiatives can help you to support your customers in achieving their sustainability goals and can also be a good route to initiate business before their existing energy contract is up for renewal. Over the coming weeks, we’re going to be taking a look at each of these sustainable services; first up is Voltage Optimisation.

Why Voltage Optimisation?

UK appliances typically need 220 volts to operate efficiently, but the average voltage supplied by the National Grid is 242 volts, with peaks up to 261 volts! By optimising the voltage supply to electrical equipment, businesses can reduce their energy consumption by up to 19%. This excess voltage not only wastes energy but also shortens the lifespan of a business’s devices. Voltage optimisation (VO) is a transformer-based technology which optimises the incoming supply from the national grid to match the voltage required by equipment at your customers; organisation.

How It Works:

1.Initial Assessment

Fidelity Energy will send a plug-in voltage tester to your customer’s site. Once received, they will need to simply plug it into any power socket, take a photo of the voltage reading, and send it back to Fidelity Energy, along with pictures of the fuse board, electricity meter, and the surrounding area.

2.Proposal

Based on the average voltage supplied by the National Grid, Fidelity Energy will provide you and your customer with an estimated saving and present the expected ROI.

3.Installation

Once approved, a 50% payment is required to order the kit. We’ll set a delivery and installation date, with the final balance due a week before delivery. Fidelity Energy’s qualified technicians will then install and commission the Voltage Optimiser, ensuring everything runs smoothly – you can then benefit from a healthy commission with little effort required.

Real Results:

The cheapest kWh is the one you don’t use. By installing a Voltage Optimiser, businesses can avoid paying for unnecessary electricity and enhance the longevity of their appliances. Let us help you in benefitting from this fully project managed, low touch opportunity; The bigger the ROI for your customers, the higher the margin* you can expect to benefit from.

Hotel Example

A hotel with an annual consumption of nearly 3 million kWh saw significant savings with the installation of 7 VO units.

School Example

A school using 678,297 kWh annually achieved substantial cost reductions with 3 meters and 11 VO units.

Get in Touch!

Keen to learn how you can start to help your customers to save on wasted energy? Get in touch today, our friendly team along with Fidelity Energy are here to help you every step of the way. Call us on 01484 840048 or email contact@provu.co.uk for an impartial discussion on becoming an energy reseller with ProVu & Fidelity Energy.

Get in touch

*Margin is calculated at the project planning stage and will vary depending on the size of the deployment. 

The Future of TP-Link Connectivity

We’re thrilled to share some exciting news with you! We’ve recently expanded our TP-Link portfolio to include three new, cutting-edge devices, each designed to significantly enhance networking capabilities. Here’s a quick look at what these devices have to offer:

TP-Link EX230v

Combining state-of-the-art Wi-Fi 6 technology and dual-band VoIP capabilities. The TP-Link EX230V is entry level FTTP router with Wi-Fi 6 support, ensuring robust and high-speed internet connectivity. Ideal for both new installations and upgrades, it features gigabit ports, supports multiple VoIP accounts, and allows efficient remote management through ProVu ACS or Web UI of the router.

Find out more


TP-Link EX820v

Experience unparalleled internet speeds with dual 2.5 Gbps Ethernet WAN ports. The TP-Link EX820v is a business class router boasting up to 6 Gbps dual-band Wi-Fi speed and advanced compatibility across all Wi-Fi standards. This router is perfect for high-demand online activities. It also supports VoIP over two FXS ports, making it a versatile choice for both residential and office use.

Find out more


TP-Link NX510v

Get powerful 5G with the TP-Link NX510v, offering speeds of up to 3.2 Gbps via carrier aggregation. Just insert a SIM card and enjoy ultra-fast internet perfect for Ultra HD streaming and online gaming. With full gigabit Ethernet support and the latest Wi-Fi 6 technology, this router ensures exceptional wired and wireless connectivity. Additionally, its EasyMesh compatibility offers flexible, seamless whole-home coverage.

Find out more


Let us simplify your deployments!

Looking to deploy a large quantity of TP-Link routers? Did you know we can hardcode your devices before they are shipped? Ideal for ISPs looking to simplify their deployments, hardcoding can offer you a range of benefits including:
Protection against your devices being factory reset by end users; With hardcoding, the ADSL and internal credentials are permanently burnt to the device.
Save yourself hours of support time and maintain customer satisfaction levels by minimising the risk of router settings being lost.
Enjoy a seamless ordering process with items shipped direct to site, ready to plug & play.
Speak with a member of our expert technical team today to discuss your router hardcoding requirements.

Discuss your Hardcoding Requirements

Tell us what you’d like to see!

Are you already purchasing TP-Link devices elsewhere? We’re all ears! Let us know what other devices in the range you would like to see us stock. We can’t promise they will be available right away, but your feedback is always valued and will be used to shape our future offering.

Call us on 01484 840048 or email contact@provu.co.uk to speak with a member of our team.

New 3CX Proys update

You might have seen that we have been making some improvements to our partner portal, ProSys. Well, we have another exciting update to share with our 3CX resellers. We’ve designed a brand new 3CX dashboard streamlining the management and ordering of your 3CX keys.

What’s New with 3CX in ProSys?

Expiration Tracking:

To help you stay on top of things, your 3CX keys can now be listed in order of expiration date. Those due to expire within the next 90 days will appear at the top, ensuring you never miss a renewal.

One-Click Renewals:

Renewing your 3CX keys has never been simpler. Just select a key from the list due for renewal, hit the ‘Renew’ button this will automatically place your renewal in the basket, and we’ll handle the rest. It’s quick, easy, and hassle-free.

Key Builder Improvements:

We’ve streamlined the process of selecting and buying new 3CX keys. No more scrolling through look-a-like part codes. Our new key builder feature in ProSys allows you to pick the exact licence you need, automatically adding the part code to your basket for you.

Get started with ProSys

What’s Next?

We’re not stopping here! We are planning to add more features to enhance your 3CX key management. While we wait for further updates from 3CX, we promise to keep you informed and ensure your experience is as productive as possible.

Log in to ProSys to explore these new features. Make managing your 3CX keys a breeze, and as always, we’re here to support you every step of the way.


Got an idea or can’t see the tool that you need?We are continuously striving to enhance our services and ensure that you receive maximum benefits from ProSys. Please feel free to get in touch with us on 01484 840048 or email contact@provu.co.uk to speak with a member of our team. If you feel that there is something missing from ProSys that could help your business we want to know. We are open to your suggestions and ideas, be it a new tool or service that can bring more value to your business.

2N Built to Last

We’re thrilled to share some fantastic news, 2N is boosting their warranty period to 5 years on all their hardware devices, applicable to any product bought on or after January 1st 2024. Why? Because 2N believes in the lasting power of their technology and wants you to know it too.

Here’s What’s New:

1. Extended Warranty for Extended Confidence:
Every 2N device you purchase now comes with a 5-year warranty as standard. This move from a 3-year warranty is 2N’s way of showing faith in their products and their commitment to your success.
2. Uncompromised Quality and Support:
2N is not just about making great products; 2N is about making products that last. Plus, we are always here to ensure you get the most out of your 2N devices, hassle-free with our dedicated support team.
3. A Smart Investment in Smart Tech:
Forget about the cycle of frequent replacements. With 2N, invest once and reap the benefits for years. Even better, you can also benefit from an extra level of protection with 2N’s 10-year software warranty for devices using 2N’s OS. This includes regular feature updates and robust cybersecurity. So you are set for the next decade!

Explore the recent 2N OS Update

Some of the great devices that are covered:

Access Unit 2.0 Access Unit M IP Style IP Intercoms

Let Us Help You!

Need help installing your 2N products? With our white label installation services, we can carry out the install for you without the hassle or costs of carrying out in-person visits.

Explore our services

Alternatively, we also offer remote installation support giving you dedicated access to our technical experts who will be ready to remotely support and advise you while carrying out the installation. Whatever your requirements, we’ve got your back!

Remote installation services

Here’s what new from ProSys in April

We’re thrilled to share some significant advancements we’ve made to our Partner Portal, ProSys. Designed to enhance your experience and streamline your processes even further, here’s a round up of our latest developments!

Here’s What’s New:

Enhanced TP-Link Provisioning:

Adding SIP accounts to your TP-Link VR1210v and VX230V routers is now a breeze. This update simplifies device setup and enables you to maximise the full potential of the built-in ATA features more efficiently. Configure settings such as SIP User, SIP Password, SIP Auth ID, SIP Proxy and SIP Proxy Port settings through ProSys or by API to provide a true plug-and-play experience.

Optimised Bria Licensing:

Managing your Counterpath Bria licenses has never been easier. With our latest enhancements, all active licenses are now visible within ProSys, making tracking and renewing licenses a smooth process.

Advanced BLF Functionality:

In addition to our BLF configuration service, we’ve introduced a new dropdown menu, allowing for the precise selection of BLF lines a device can support, making it even easier for you to identify the best use of our services.

Additional Tweaks for an Improved Experience:

  • We’ve reorganised the Device Management Tile on the ProSys dashboard, centralising options under the Device Management menu for a more intuitive navigation experience.
  • Acting on your valuable feedback, test orders will now only appear in test mode, minimising confusion and streamlining your workflow.
  • Gigaset Provisioning now offers Handset provisioning through anysettings section. As long as you know the base stations IPUI you can provision the connected handsets.

Use one or all the tools ProSys offers at your leisure. Whether you’re looking to automate your ordering processes, view live stock data or remotely manage your devices ProSys supports every area of your business. Get started with ProSys today to gain access to a range of tools and benefits including our new free marketing collateral!

Find out more about ProSys

Get started with ProSys


Got an idea or can’t see the tool that you need?

We are continuously striving to enhance our services and ensure that you receive maximum benefits from ProSys. Please feel free to contact our team if you feel that there is something missing from ProSys that could help your business. We are open to your suggestions and ideas, be it a new tool or service that can bring more value to your business.