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Call Wait Times

ProVu have setup some call handling statistics on our own PBX. We’ve helped resellers install many such systems, but not actually pointed the technology at ourselves before.

The results are that the average waiting time to talk to a human at ProVu is 5.1 Seconds.

And the Longest anybody has waited to talk to a human is 9 seconds.

So, ring 01484 840048 and you can be sure you will be talking to a real human within 9 seconds, even in the worst case.

We think our call answering times are just another of the ProVu special advantages.

White-label parcel tracking

ProVu have offered a white-label order fulfillment service for many years.

As a reseller, your customer orders from your site, you order from us and we ship as if it had come from you. “Simples”.

What happens when they want to know the delivery status of their order? Using our white-labeled parcel tracking service you can offer your customer a link to a page with real-time tracking.

If you are interested in this service, please contact our sales team for pricing information.


aastra office

We are delighted to announce today that ProVu have been appointed as Distributor for the Aastra range of SIP phones and accessories.

Aastra is recognised globally as a leading supplier of enterprise telephony equipment and their SIP handset range is a natural fit that enhances the ProVu product portfolio. Their excellent SIP handset range is both stylish, functional and competitively priced.

With ProVu entering a phase of rapid growth and seeing demand for its automated fulfilment and provisioning services increase, we feel it is an essential part of our strategy to be able to offer our customers these services across an even wider range of quality products.

Stock and Pricing
All the Aastra models are in stock and available for next day delivery, you can view our trade pricing at our on-line trade price list below.

(If you do not have a log in for the price list just email us and let us know.)

As with all our products Aastra phones can be ordered by, phone or email.

Or for all our customers using our ProSys on-line ordering the Aastra phones are now listed and can be ordered via the ProSys on-line ordering system.

Our automated Provisioning platform has now been developed to accommodate the Aastra phones.

So for all our service provider customers and PBX installers wanting to deploy phones in volume or on a regular basis you can now order Aastra phones and have them provision automatically out of the box.

For more Information on the range of Aastra phones please visit:

Stop the Press! Tim Snapped for German VoIP Publication.

We’ve brought you news of all the goings on at the Berlin Snom 870 launch party. Taking many pictures and videos to capture the party atmosphere, including the Venusbrass brand in celebration of this latest touch screen technology.

It looks like we weren’t the only ones who were snap happy 🙂 A German VoIP reseller magazine called ‘Dealers Only’ was also there to report on the goings on.

Have a look at Tim’s mug shot, taken during a gossip with Michael Knieling, Chairman at Snom Technology AG. My German isn’t the best but for those of you who can translate, the article should contain some interesting stuff!

<%ThickBox(|Tim and Michael Knieling at Snom 870 Launch)%>

ProVu Open the Official UK Snom Training Centre


ProVu are currently the only Snom distributor in the UK who are able to offer Snom Certified Training Courses, as Snom recognise our unrivalled technical expertise.

After recently running a successful mini series of Snom Training Courses at our offices in Huddersfield, we’re packing up our bags and heading down south!

The first session operating in the UK will be on Tuesday 10th November at University College London.

We combine the launch of the UK Snom Training Centre with the arrival of the first touch screen VoIP phone by Snom. The London Training Day will be run using the latest and greatest Snom 870 Touch Screen Executive VoIP Phone.

On the course, each attendee will receive:

  • Snom 870 Touch Screen Executive Business VoIP Phone, RRP £319.00
  • Snom WLAN USB Stick, RRP £34.00
  • ProVu Snom Technical Guide – “101 Things You Didn’t Know a Snom Phone Can Do”.
  • Snom Accreditation Certificate
  • Snom Certified Value Added Reseller Status
  • Refreshments and Buffet Lunch
  • Invaluable Knowledge about VoIP and Snom

To ensure each delegate receives a high degree of personal tuition, entry is limited. We therefore recommend you book early to ensure a place is allocated to you.

Reserve a place. More information, course feedback and training day agenda.

Follow ProVu on Twitter!

ProVu tweets

So we’ve jumped on the bandwagon! Albeit a little later than you may have expected from such a technically savvy company.

Follow us on Twitter.

We promise to tweet about all things VoIP and wonderful. Reporting to you what our most popular product of the week was, the best firmware versions, what’s new in our warehouse and latest ProVu events.

Yealink Choose ProVu as Premier UK Distributor




With ProVu recognised as the leaders in providing resellers with automated fulfilment and provisioning services for VoIP products, Yealink have appointed ProVu as their specialist IP distributor for the UK.

The Yealink phones have been through our thorough testing process. Feature packed and great value for money.

This new range of VoIP desktop phones are now available from ProVu, as we continue to expand our range of products and services.

Yealink products are in stock now for next working day delivery.

View the Yealink Range and Product Specification.