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Why Should I Use the Same Brand Headset as my VoIP Desk Phone?

In the world of modern communication, VoIP has revolutionised the way businesses handle phone calls. Seamless integration with desk phones is crucial, and one often overlooked aspect is the headset.

In this blog post, we will explore the advantages of using the same brand headset with your VoIP desk phone, focusing on the benefits it brings to your communication experience.

Top 6 Benefits of using the same brand headset and Handset

1. Enhanced Compatibility:
When you pair a headset from the same manufacturer as your VoIP desk phone, compatibility is virtually guaranteed. These headsets are designed specifically to work seamlessly with the corresponding models of IP phones, ensuring smooth integration. This compatibility eliminates the need for additional adapters or settings that may become roadblocks and be unsupported when using different brand combinations.

2. Streamlined User Experience:
Using a headset from the same brand as your VoIP desk phone simplifies user interaction. The physical layout and button configurations on the headset often match the functionality of the desk phone, enabling intuitive call handling. Users will find it easier to navigate through features such as call answering, volume control, and muting, thus reducing the learning curve associated with using unfamiliar devices.

3. Enhanced Functionality:
Headsets developed by the same brand as your VoIP desk phone often offer enhanced functionality and advanced features. Manufacturers may integrate proprietary technology that enables seamless communication between the headset and the phone. Features like customised sound profiles, call prioritisation, and advanced noise-cancelling can greatly improve call quality, ensuring clear and uninterrupted conversations.

4. Unified Technical Support
Using the same brand headset enhances the overall aesthetic appeal of your communication setup. Headsets designed to complement the appearance of the corresponding VoIP desk phone create a cohesive and professional environment. This consistent design language contributes to a visually appealing workspace while reflecting a unified brand image.

5. Consistent Design Aesthetics
Snom has UK representatives who are on hand to support their reseller population with training,
demos, technical assistance and even support reseller partners win new opportunities.

6. Seamless Firmware Updates:
Firmware updates are important to ensure the stability, security, and performance of both desk phones and headsets. When utilising the same brand for both devices, firmware updates are released after having been tested on the same brand as the headset itself, meaning they can be easily synchronised. This ensures that you are operating at optimal performance and compatibility.

Better Compatibility = Smarter Communications

Choosing to use the same brand headset as your VoIP desk phone offers a range of advantages that enhance both user experience and productivity. From simplified compatibility to enhanced features and productivity. Additionally, the consistent design aesthetic reflects professionalism and attention to detail. When you are next quoting your customers, why not consider investing in a headset from the same brand as your VoIP desk phone and unlock seamless integration for their business communication needs.

We work with the world’s leading manufacturers to bring the latest devices to market. Whether you’re a Snom, Yealink, Fanvil, Sangoma or Cisco reseller, they all offer their own headset ranges to complement their devices. Speak with us today to discover more about what’s on offer.

Explore our Headsets!

Explore the lates Offers and Products

We’ve been busy adding some exciting offers and brand-new products to our lineup, and we didn’t want you to miss out! Here’s a quick rundown of what’s new and how you can take advantage of these amazing deals.

Latest Products

We’ve recently refreshed our Algo range to bring you the very latest devices, along with a selection of models we previously didn’t stock – giving you even more choice when it comes to IP audio and alerting solutions. Whether you’re completely new to Algo or simply looking to understand how these devices can enhance your offering, our upcoming webinar is the perfect place to start. Join us as we explore the full potential of the Algo range and how it can be deployed across a variety of environments.

Explore the Range!

Maximise Your Margins with the Yealink Opportunity Registration Program

Want better margins and extra support on your SIP phone deals? Of course, you do. Yealink’s Opportunity Registration Program gives you stackable discounts – the more you buy, the more you save. Simple.

On selected models, you’ll get an additional 2-3% discount, including:

  • W75/W80/W90 DECT Multi-Cell System
  • W74H/W74P DECT Handset/Package
  • AX83H/AX86R WiFi Handset

Selling into the public sector? Extra incentives are waiting for you too.

Units

Standard Support

Selected model Support*

Public Sector Support

Total Discount

50-199

1%

2%

3%

6%

200-499

2%

7%

500-999

3%

8%

1000+

4%

9%

This program is valid from 1st January to 31st December 2025 and is available in the UK & Ireland. It’s straightforward: register your deals, claim your discounts, and boost your margins. Don’t leave money on the table – get signed up today.

Register your Project Today!

Yealink Headset Promo

Save up to 56% on some of Yealink’s most popular headsets and speakerphones – including the UH37, UH38D, WH63-UC, CP700 and CP900 – while stocks last.

These high-performance devices are built to impress, offering crystal-clear audio, all-day comfort, and seamless compatibility with the platforms your customers use every day.

Whether you’re upgrading your team’s equipment or delivering unbeatable value to your customers, now’s the perfect time to do it for less.

Stock is limited – once it’s gone, it’s gone. Place your orders today!

UH37-TEAMS

UH38D-TEAMS-BAT

 WH63-UC
CP700-TEAMS CP700-BT50-TEAMS CP900-TEAMS
CP900

Order Today!

Yealink Education Headset Promo

Working on a project in the education sector? Take advantage of our UH37-Teams headset promotion. But be quick – stock is limited and once they’re gone, they’re gone!

Order Today!

Nearity NFR

With the arrival of Nearity, we’re offering you a chance to experience this game-changing technology first-hand with savings of up to 62% off RRP*!

Whether you need a compact solution like the A20S or a powerful Bundle-XL for large meetings, this is your chance to see why Nearity is the smart choice for professionals and resellers alike.

Want to try before you commit? No problem. Get in touch to discuss our sale or return (SOR) option and see the difference for yourself.

Place your Order Today

Fanvil Hotel Phone Promo

Extended for 2025! Enjoy a 30% discount on Fanvil’s H3 and H5 Hotel Phone ranges, including the H3W and H5W models. Stock is limited – don’t miss out!

Place your order!

Broadcasting Promotion

Take advantage of an incredible 50% off RRP on Fanvil’s Broadcasting bundles:

PA3 + A212 PA3 + A212 + A320i

These bundles are now available without the previous one-per-company limit – grab yours while stocks last!

Get yours Now!

Buy 20 pay for 15!

Take advantage of this exclusive offer on Fanvil’s new V62G Business Phones! Get 25% off when you order 20 Fanvil V62G phones using the bundle code V62G-Bundle20.

There’s no limit on redemptions – claim as many as you need while stocks last! Don’t miss out – upgrade your business communications today.

Place your Order Today

Fanvil Exclusive NFR Offer

Unlock Fanvil’s exclusive NFR offer! Get hands-on with cutting-edge devices like the V62 Pro, A12 , V66 Pro and the V66 – available at 50% off for one unit per business. This is the perfect chance to test and showcase Fanvil’s innovative solutions in your environment while experiencing their quality and performance firsthand.

Place your Order Today

For more information or to take advantage of these money-saving offers please get in touch. Call 01484 840048 or email contact@provu.co.uk to speak with a member of our team.

Keep Your Customers Connected – No Matter What

We’ve got something exciting on the horizon – and it’s going to change the way you think about router failover.

Imagine this: it’s 10 am on a Monday. Your customer is mid-presentation on a critical video call. Then – silence. The internet’s gone. Maybe it’s a road crew cutting through a leased line. Maybe it’s an unexpected cabinet outage. Either way, your customer is offline… and you’re the one they’re calling.

That’s exactly the kind of scenario our new vM2M IoT powered by Anvil solution is built to prevent.

We’re working with Anvil to bring you a fast, secure, and reliable multi-network SIM solution that gives your customers total peace of mind – and gives you complete control. Whether it’s a school meeting compliance regulations, a retail store needing its card machines to stay online, or a busy warehouse relying on security alerts – this solution has their back.

Why choose the vM2M IoT powered by Anvil solution?

Pre-Staged & Ready to Deploy:

SIMs are matched and installed with routers before shipping, giving you true plug-and-play protection for mission-critical systems – straight out of the box.
Out-of-the-Box Connectivity:

Ideal for new premises still waiting on their main line – get up and running instantly with pre-installed SIMs.
Resilient Connectivity:

Automatically fails over to a wireless backup connection the moment the primary line drops.
Multi-Network Reliability:

Our multi-network SIMs give access to all four networks across the UK, including EE, Vodafone, O2 and Three, so you’re always covered.
Real-Time SIM Management Portal:

See exactly what’s happening with data usage and connection status – ideal for IT managers.

Don’t let a single point of failure cost your customers time, money – or trust.

Be among the first to offer a truly resilient solution with our new  vM2M IoT powered by Anvil solution. Register your interest today and we’ll make sure you’re the first to know when we launch.

Register Today

Businesses don’t pause for outages. With failover, neither do you.

DrayTek: The Smarter Choice for Smarter Networks

If you’re looking to offer your customers more than just a router, something that’s secure, reliable, and built for business – DrayTek delivers.

With a comprehensive range of routers, switches, and access points, DrayTek provides a fully integrated networking solution designed to meet the demands of small to mid-sized businesses. Here’s what sets them apart:

1. Feature-Rich Networking

From VPN, firewall, content filtering, and VoIP to bandwidth management, load-balancing, and triple-play support – DrayTek routers go beyond the basics. It’s everything a business needs, all in one box.

2.Secure by Design

All DrayTek routers run on their proprietary operating system, DrayOS – a closed, secure platform that gives peace of mind to any business concerned about network threats.

3. Trusted by ISPs Worldwide

All DrayTek routers run on their proprietary operating system, DrayOS – a closed, secure platform that gives peace of mind to any business concerned about network threats.

4. Built for Flexibility

Over 50% of DrayTek’s team are engineers, meaning they have the in-house expertise to tailor solutions and implement advanced features that fit your customers’ evolving needs.

5. Award-Winning Reputation

With over 20 years of experience and a trophy cabinet to match (including 21 Taiwan Excellence Awards and 9 PC Pro Excellence Awards), DrayTek continues to set the standard for networking excellence.

6. Durability You Can Rely On

Unlike low-cost alternatives, DrayTek routers are made using solid capacitors – offering better heat resistance, higher stability, and up to 6x the lifespan of typical components.

Help your customers build smarter, stronger networks with DrayTek.

NEW VigorAP 805

NEW Vigor 2136AX

VigorSwitch P2100

Explore the Range

With access to the entire range of DrayTek routers, switches and access points, we can help you to piece your whole solution together. To speak with a member of our team or to get your free router provisioning template set up, please call 01484 840048 or email contact@provu.co.uk

Still Using a Landline?

Still Using a Landline?

While the PSTN switch-off has been delayed to 2027, the opportunity to help customers transition is bigger than ever. The challenge? Many aren’t ready for a full IP system upgrade just yet.

That’s where Algo comes in.

The Algo 8301 and 8373 Paging Adapters offer a cost-effective, low-disruption way to modernise analogue paging systems – giving your customers the flexibility to transition to VoIP on their own terms.

Why It Works for You and Your Customers:

  • Keep Existing Equipment

    Works with analogue amps & speakers

  • VoIP Ready

    Fully SIP-compliant and PoE-powered.
  • Quick, Simple Setup

    Easy to install with minimal downtime.

  • Open the Door to New Business

    A great option for customers not yet ready to go all-in on IP.
Algo 8301 – IP Paging Adapter & Scheduler

  • Converts analogue to SIP
  • Streams music via AUX input
  • Built-in scheduling/calendar
  • HD voice clarity

Find Out More
Algo 8373 – Multi-Zone Paging Adapter

  • Supports multi paging zones
  • Multicasts to IP and analogue
  • Scalability for large spaces
  • Simple deployment

Find Out More

Seamless Compatibility for a Smoother Transition

Algo’s endpoints are fully compliant with 3rd-party SIP systems, making them compatible with both cloud-based and on-premise systems. Trusted by partners like 3CX, Cisco, Poly, Microsoft Teams, RingCentral, Yealink, and Zoom, Algo solutions ensure a smooth transition from ISDN systems while meeting diverse setup needs.

Installation Made Easy!

We’re here to help. We’ll set up and configure Algo’s units to seamlessly integrate with new or existing systems, complete with pre-configured settings like ring groups and hunt group multicast. Speak to our team today about maximising your opportunities through these services.

Discover our installation services and more

Save your Seat!

Upgrade without Replacing: Analogue to IP Paging Made Easy with Algo

Ready to modernise legacy paging systems without the hassle of a full infrastructure upgrade? Join our expert-led webinar to discover how Algo’s flexible solutions simplify every step of the migration journey — from hybrid analogue/IP setups to full IP deployments. With insights from Algo and ProVu experts, you’ll learn how to bridge the gap using Algo’s Paging Adapters, enhance communication, and deliver seamless UC integration. Perfect for newcomers and seasoned pros alike, this session is packed with real-world use cases, product tips, and practical advice to help you win more business.

Secure your space

Skip the Setup – We’ll Handle It

We get it – your customers want the latest solutions up and running yesterday. But instead of wrestling with installations, shouldn’t you be out there winning more business?

That’s where we come in.

With ProVu’s Remote Installation and White Labelled Third-Party On-site Installation Services, we take the hassle out of deploying 2N, 3CX, Algo, Nearity, Sangoma, and Snom. Whether it’s door entry, PA systems, PBX setups, conferencing solutions, or VoIP gateways, our experts will handle it – professionally efficiently, and without headaches.

How We Can Help Further

Sangoma Gateway Installation:
VoIP conversion should be seamless – not a weekend-long troubleshooting session. We’ll configure Sangoma Gateways to match your customer’s exact needs, ensuring crystal-clear calls and zero setup headaches. No guesswork. No stress. Just a system that works.
2N® Door Entry & Access Control Setup:
Smart access control should be, well… smart. We’ll pre-configure everything before it even reaches your customer so that when it arrives, it’s ready to go. No fiddling. No last-minute panic. For those challenging installs, we can arrange for a 2N specialist to survey the site, recommend the right kit, and even oversee installation.
Algo IP PA Systems:
We’ll ensure their Algo IP solutions arrive pre-configured and ready to slot straight in, with multicast, ring groups, and everything else already set up. No downtime. No drama. And if they need a full site survey and installation proposal. We’ve got them covered.
Nearity Conferencing Solution:
Video conferencing shouldn’t require a PhD in IT. We’ll pre-pair Nearity devices so your customers can unbox, plug in, and start collaborating immediately. No pairing issues, and no delays – just instant, hassle-free video calls.
Snom DECT Handset Pairing & Installation:
Multi-cell DECT can be a nightmare when it goes wrong. Get it right the first time with a proper DECT survey. We’ll work with you to determine exactly how many base stations you need and where they should go. And if you want it installed too? No problem. Our engineers can handle the post-survey install to ensure everything’s working flawlessly. No weak spots. No signal dropouts. No angry customers. Just reliable, rock-solid wireless coverage.

3CX PBX Setup:

PBX setups aren’t for the faint-hearted. SIP trunks, IVRs, call queues, security settings—every part matters, and one misstep can cause chaos. We’ll handle it all, so you don’t have to. Your customers get a fully optimised system. You get time back to grow your business, not tinker with configs.

And with 3CX’s new multi-tenancy platform? Not everyone’s getting it right. Whether it’s on your cloud infrastructure or an on-premises appliance, our engineers will make sure it’s done properly—first time, every time.

Find out more

Stop drowning in setup tasks – let us do the heavy lifting while you grow your business.

More Business, Fewer Headaches

Ready to simplify your installs? Call us on 01484 840048 or email contact@provu.co.uk and let’s get started.

Introducing the New 2136AX Router and 805 Access point from DrayTek

Meet the New DrayTek Vigor 2136ax & VigorAP 805

We’re excited to introduce two powerful additions to the DrayTek range – the Vigor 2136ax multi-gigabit router and the VigorAP 805 mesh access point.

Vigor 2136ax – Maximise Your FTTP Fibre Broadband

Explore more
  • 2.5GbE WAN for ultra-fast connectivity
  • Wi-Fi 6 (AX3000) for seamless video calls, gaming & 4K streaming
  • Advanced security with firewall, content filtering & IAM with multi-factor authentication
  • High-speed VPN support including OpenVPN & WireGuard

VigorAP 805 – High-Performance Mesh Wi-Fi

  • Up to 3Gbps dual-band wireless with 2.5GbE uplink
  • Supports up to 256 clients with enterprise-grade security (WPA3 & 802.1x)
  • Easy network management via DrayTek’s Wireless Virtual Controller
  • Sleek & discreet design with configurable LED indicators

Explore more

Catch up with the latest webinar from DrayTek about their latest releases!

Watch the Webinar

Manage Your DrayTek Deployments with Ease

Our latest ACS update simplifies DrayTek router provisioning and management. Whether you need pre-deployment setup or ongoing post-installation support, our enhanced TR-069 platform gives you seamless control over all your devices in one place – even if you purchased them elsewhere, thanks to our adoption service.

What’s New?

  • Enhanced Interface – Intuitive layout for easier configuration
  • More Editable Settings – Greater flexibility for customisation
  • Template Tracking – View and update templates effortlessly
  • Scheduled Firmware Updates – Automate updates for security
  • Real-Time Push Updates – Instant changes without waiting for check-ins
  • Online/Offline Status Monitoring – Always know which devices are active

Want to streamline your DrayTek device management? Get in touch on 01484 840048 or email contact@provu.co.uk to get started.

Find out more

Router Provisioning
Did you know we offer a range of services which can help you save time and money?
With our router provisioning service we can ship DrayTek devices direct to site ready to plug and play. Benefit from our automated services from as little as £4 per router; a fraction of the cost of multiple shipments and site visits! Contact us today to find out more.

Draytek Issue

We have received reports of DrayTek routers disconnecting unexpectedly.

The issue only affects end of life devices or devices running older firmware versions.

If you are experiencing issues below are the steps DrayTek have advised to follow:

Please follow the steps below to troubleshoot:

  1. Disconnect the WAN cable.
  2. Log into the router’s Web UI and check the system uptime. If the uptime is lower than the last known reboot, this indicates the router recently restarted.
  3. Disable Remote Management by going to [System Maintenance] > [Remote Management].
  4. Disable SSL VPN Service by going to [VPN and Remote Access] > [Remote Access Control].
  5. Reboot the router and reconnect the WAN cable.
  6. Monitor the connection to see if the WAN remains stable.

Firmware check and update:

  • Verify your router’s firmware version. If it is outdated, update it to the latest version.
  • Before updating, note your current firmware version. If you do not have a copy of the current firmware, download it first.
  • Take a configuration backup to avoid losing your settings.

If your WAN connection is stable:

  • Even if your device is not disconnecting, it is good practice to ensure you are on the latest firmware.
  • If your router is already on recent firmware and the newest version is not marked as Critical, an update may not be urgent but is still recommended for optimal performance and security.

Take Control with TP-Link Omada Controllers

Managing your network shouldn’t be complicated. With TP-Link’s Omada Controllers, you gain a centralised, streamlined way to oversee your entire infrastructure – whether you prefer cloud-based, hardware, or software solutions.

Choose the Best Omada Controller for Your Needs:

Cloud-based Controller

Enjoy remote network management with no on-premise hardware required. With Zero-Touch Provisioning, you can deploy and manage unlimited access points, switches, and routers from anywhere via the Omada Cloud.
Software Controller

A free, license-free option for managing up to 1,500 devices. Perfect for multi-site environments, it offers batch management, remote firmware updates, and enhanced security – all from an intuitive dashboard.
Hardware Controller

For on-site reliability, the Omada OC200 and OC300 hardware controllers provide secure, high-performance network management. Monitor up to 700 devices, access real-time analytics, and use tools like the Wi-Fi heatmap simulator and network topology view for efficient troubleshooting.

Explore the Range

Why Choose TP-Link Omada?

  • Complete Control, Anywhere: Effortlessly manage your customer’s network devices from anywhere with Omada’s cloud-based platform.
  • Unmatched Flexibility: Choose from hardware, software, or cloud-based controllers for a tailored solution that suits your customer’s business needs.
  • Scalable and Secure: From small offices to larger enterprises, Omada delivers enhanced security, exceptional connectivity, and proven performance you can trust.

Join Us for the TP-Link Omada Pitstop Webinar!

Get ready to power up your networking knowledge with the latest updates from TP-Link Omada! On 26th March, we’re bringing you an exclusive Omada Pitstop Webinar, where we’ll dive into the newest developments, enhancements, and the exciting future of the Omada range. Whether you’re already deploying Omada solutions or looking to expand your offering, this is your chance to stay ahead of the curve. Don’t miss out – secure your spot today and be part of the conversation!

Secure your space!

Let us simplify your deployments today. Call us on 01484 840048 or email contact@provu.co.uk to speak with one of our experts about your networking requirements.

Check out our latest Router Services on ProSys!

We’re making it easier than ever to manage your DrayTek deployments with our latest ACS update. Whether you need support with provisioning before deployment or ongoing management post-installation, our updated TR-069 platform puts all your devices in one place for seamless control.

Even if you’ve purchased your DrayTek routers elsewhere, our adoption service ensures you can still take full advantage of our powerful provisioning and management tools.

What’s New?

  • Enhanced Interface: Easily edit configurations with a more intuitive layout
  • More Editable Settings: Increased flexibility for customisation
  • Template Tracking: View and update templates at a glance
  • Firmware Updates with Scheduling: Keep devices secure with automated updates
  • Real-Time Push Updates: No need to wait for the router to check-in
  • Online/Offline Status Monitoring: Always know which devices are active

Pricing at a Glance

Pre-deployment Provisioning

Post-purchase Activation

Adoption (Devices Purchased elsewhere)

Ongoing device management is free for the first 12 months and just 25p per month after that.

Find out more about Router Provisioning & Management

Important Update on Billing

Previously, billing applied only to devices that had contacted our servers in the last three months. Moving forward, all routers on our ACS will be billed unless you request removal. If you no longer require management for a device, simply let us know, and we’ll take care of it.

Want to streamline your DrayTek device management? Get in touch on 01484 840048 or email contact@provu.co.uk to get started.