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Top 5 Reasons to Choose Sennheiser

It is reported that the use of headsets in office environments can increase a worker’s productivity by enabling them to take a more flexible approach to their communication. But with so much choice out there it can be difficult to differentiate between each brand’s offering. Sennheiser offers a wide variety of contact centre and office headsets, with a device to suit each and every requirement. Here are our top 5 reasons to choose Sennheiser:

1. Industry Leading Warranty
All Sennheiser headsets are supplied with a 2 year warranty (3 year with the Century range) and with a no quibble guarantee, items are replaced with brand new products within 24 hours (subject to availability).

2. Optimum Clarity
Sennheiser regularly has the largest range of frequencies versus the competition, coupled with their patented NoiseGard technology, Sennheiser’s headset range offers outstanding audio quality meaning calls are always delivered with optimum clarity.

3. Reduced Competition
Sennheiser products are only accessible to approved partners and are not available on third party websites such as eBay or Amazon Market Place, this means resellers can benefit from improved margins and reduced competition among a variety of additional perks.

4. Astounding Durability
Designed specifically for use in office and contact centre environments, Sennheiser headsets are extremely durable and are able to withstand everyday use.

5. Wide Variety
With over 40 headsets to choose from, there’s a device for every application and user. Whether you’re looking for a Bluetooth, USB, wired or wireless headset, Sennheiser’s office & contact centre range has it all.

Using Draytek Router with Virgin Media

If your service provider is Virgin Media and you are wanting to use a Draytek router to perform as it is designed to do and route your network traffic you can’t connect it straight to the outlet installed by Virgin Media. The Draytek router needs to be connected to the hub provided by Virgin Media.

It’s not as simple as connecting the units together and away you go, you need to make sure the following prerequisites have been done. Then you can follow the pairing steps at the bottom of this post.

Prerequisites

Configured Virgin media hub to operate in modem mode
Configured Draytek Router to operate in Ethernet WAN

To configure the Draytek router to operate in Ethernet WAN mode follow the steps below:

*If your Draytek Router does not have a dedicated WAN port it is possible on some models to configure LAN port 4 to behave as an Ethernet WAN port. 

1) Web browse to the Draytek and go to ‘WAN‘ > ‘General Setup‘.

2) Once the general setup page loads click the ‘WAN2‘ index and it should take you to the page below. Once on the page below set ‘Enable‘ to ‘Yes‘ and ‘Active Mode‘ to ‘Always On‘ and press ‘OK‘.

 3) After turning on Ethernet WAN and have waited for the unit to reboot go to ‘WAN‘ > ‘Internet Access‘. Once on the Internet Access page below change the ‘Access Mode‘ to ‘Static or Dynamic IP‘ and then click the ‘Details Page‘ button.

 


4) After clicking the ‘Details Page‘ button it’ll take you to the page below. Here you need to make sure it is set to ‘Obtain an IP address automatically‘ and also make sure the ‘Enable‘ radial button is selected and press ‘OK‘. The router may reboot to apply the changes. 

Pairing the Virgin Media Hub and Draytek Router 

Now you’ve configured the Virgin Media Hub to operate in modem mode and the Draytek to operate in Ethernet WAN mode they need to be paired via the following steps. If you don’t follow the steps below you may find the Draytek does not obtain an IP address from the hub.

1 – Power off the Virgin media hub and Draytek router.
2 – Connect the Draytek’s WAN port to any Virgin media hub port
3 – Power on the Draytek router and let it settle.
4 – Power on the Virgin media hub in modem mode and it should find the 3rd party router and assign an IP address.

ProVu DECT Survey & Installation Services

DECT Solutions offer users a great level of flexibility, but we know large areas can be difficult to cover with wireless or DECT Handsets. Using a multi-cell solution over repeaters, you can offer an improved end user experience by significantly increasing the amount of devices and concurrent calls available within the space covered.

Thanks to our white-labelled DECT services we can help you to quote and install your customers’ cordless systems. With our specialist vendor-trained team, you can relax in the knowledge that your quotes include the correct equipment to provide an optimum level of coverage to meet your customers’ requirements. Whether you’re looking for assistance with quoting hardware or installation services to implement a whole new system and the required network infrastructure (including cabling), our team are on hand to help simplify your DECT projects.

Find out more

DECT products covered by our service include:

Gigaset Logo Panasonic Logo RTX Logo

What to do next?

To organise a DECT survey/installation for one of your projects or to find out more simply call us on 01484 840048 or email contact@provu.co.uk. Pricing is supplied on an application basis and is subject to additional charges.

Discover the New Snom D735 – Now Available from ProVu

The world’s first sensor-supported IP phone has arrived! With a built-in motion sensor, the new Snom D735 detects close-by hand movements to automatically display function key information. This opens up a huge amount of opportunity when used alongside the applications made by Snom io.

Joining the popular D7 range, the Snom D735 is supplied with an improved 3 year warranty. What’s more, if you register to become a Snom partner, you can access exclusive rebates on your Snom orders!

Offering a feature-rich device, the Snom D735 comprises of the following key elements:

  • Built-in motion sensor
  • High resolution 2.7″ colour screen
  • Integrated gigabit switch with PoE functionality
  • USB port for headset connection
  • 32 self-labelling function keys (8 physical)
  • 12 SIP accounts
  • 3 year warranty
  • Available in black or white
    		•  Snom D735

    Yealink Project Pricing & Deal Registration

    Did you know ProVu partners can now access reduced pricing on larger Yealink projects? We’ll work with you to ensure you get the very best pricing, helping you to secure larger projects.
     

    How does it work?

      1. Register your deal with ProVu, share the details of the project you’re working on with us to receive special pricing and ensure your project is protected from your competitors*.
      2. Once you’ve registered your deal with us we will work directly with Yealink to protect your project and agree your preferential pricing for the submitted proposal.
      3. We’ll work with you to offer improved pricing to your customer.

     
    Get in touch today to find out more about how we can support your business through our Yealink deal registration and project pricing service.
     

    Contact the ProVu Team

     

    *Deal registration is applied on a first come, first served basis. Project pricing is available on an application basis only, minimum quantities apply.

    2N’s Verso is Crowned Winner in 2018 CEDIA Awards


    The 2N IP Verso was recently awarded the ‘Best New Hardware Product EMEA’ by CEDIA. Renowned in the home automation sector, the CEDIA awards program recognises technical excellence, product innovation and individual professionals succeding in the home technology sector.

    With a wide variety of modules available, the IP Verso offers a flexible solution that can be adapted to suit any commercial or residential application. Thanks to the Verso, users no longer have to work with standard one-size-fits-all products and can now custom their IP intercom/access control units through its modular design – it’s a solution we believe is throughly deserving of this prestigious award, congratulations to the 2N team!

    Discover the 2N IP Verso

    Snom’s Irresistible Offer…

    We’re delighted to announce the availability of Snom’s latest offer! From now until the end of December 2018 you can receive 2 free Snom D785 black desk phones for every 10 you purchase.

    As the recommended replacement for the D745, this gives you the ideal opportunity to begin to switch over and enjoy the additional features the D785 offers.

    Snom Partner Program

    What’s more, Snom partners can also enjoy additional benefits by receiving rebates on all Snom orders. Register now to become part of the Snom Partner Program.

    To take advantage of this great money-saving offer simply call our sales team on 01484 840048 or email contact@provu.co.uk.

    Find out more about the D785

    Cisco CP Range – Generating Support Logs (PRT File)

    Part 1 – Configure the unit to start logging in ‘DEBUG’ mode and replicate the issue

    1. Login to the web user interface and select the ‘admin‘ user. After selecting the ‘admin‘ user go in to advanced mode by pressing ‘advanced‘ on the top right of the screen.
    2.  Once ‘advanced‘ mode is applied press the ‘voice‘ tab and also the ‘system‘ tab. Once on the ‘system‘ page scroll down until you get to ‘Optional Network Configuration‘ and in the drop down box next to ‘Debug Level‘ set this to ‘DEBUG‘ and press ‘Submit All Changes‘. 
    3. Now that the phone is logging everything in ‘DEBUG‘ mode you need to replicate the issue.

    Part 2 – Generating the log

    Now the you’ve replicated the issue we need to export the log.

    To do this follow the steps below:

    1. Login to the web user interface as before using ‘admin‘ and ‘advanced‘ mode. Once logged in select the ‘info‘ tab and also the ‘Debug Info‘ tab.  Once you are on this page press the ‘Generate PRT‘ button.
    2. Once you press the button you will get a popup box asking you to enter the date and time of the problem as well as selecting a description. If your problem isn’t listed select ‘Other‘ and press ‘Submit‘.
    3. After pressing ‘Submit‘ and allowing the phone to generate the file you should get another popup notification saying the PRT file has been generated and can be access from the phone directly. Press ‘OK‘ and download the file by clicking on the PRT file link across from the ‘Generate PRT‘ button. 

    Webinar: Meet Yealink’s Leading Solutions

    We invite you to join our upcoming webinar, ‘Meet Yealink’s Leading Solutions’ on Tuesday 18th September at 10 am (BST) when we will be taking a look at Yealink’s leading audio collaboration solutions.

    Ideal for anyone looking to hear more about the latest products to join the Yealink range, the webinar will showcase some of their top products, including the new CP930W wireless conference phone, the new W53H handset and its capabilities, and the WF50 WiFi dongle to name just a few.

    Register Now to Join Us