The new Sangoma s206 IP desk phone is now in stock and available to purchase from ProVu. As the direct replacement for the s205, this new phone offers an enhanced device with support for 2 SIP accounts and an upgraded processor with OPUS codec support.
What’s more, Sangoma IP phones can be quickly and easily set-up to work out-of-the-box when used with FreePBX and PBXact UC systems. The redirection server automatically points the phones to the Sangoma FreePBX and PBXact UC system for configuration, enabling you to easily control phone settings through Sangoma’s Endpoint Manager software, which is automatically enabled when using any of Sangoma’s VoIP phones.
Why expand your portfolio to IP paging and alerting?
It’s easy! If you’re already selling IP handsets this is a great way for you to expand and offer your customer a broader solution. With everything running on VoIP, the set up is simple and all configurable remotely through a web interface.
Within the Algo range you have IP alerters which can be used as loud ringers, security and notification alerting. Whatever the site, whether it’s a warehouse, retail, education or even outdoors, Algo has a speaker designed for you. From a standard small indoor loud ringer, to an IP66 rated horn speaker or even a discretely designed ceiling speaker, here you will find something to suit your requirements.
If you are looking for an alerting device but don’t want audio you can make use of Algo’s visual alerter which is provided with various colour options, multiple flash patterns and intensity levels all of which are designed to give you the flexibility you need to make your solution just right.
Algo’s IP paging solution is also just as simple, sitting between your platform/PBX and speakers, the paging adaptor acts as its own little server. You have the functionality to schedule announcements, play music, make emergency announcements and more.
In addition, Algo’s paging solution enables the transformation of existing analogue systems into an IP paging solution. Simply keep the existing amps and speakers and use the IP paging adaptor to speak to the PBX. With the added flexibility of being able to accommodate zoned paging, you should find you’ve got all options here to put together the solution you need.
We recently conducted a webinar discussing Algo’s IP Paging and Alerting Solutions. If you missed out on the day, not to worry, you can catch up on the recording below.
Getting Started…
Thinking of putting together a solution like this but not sure where to start? Speak to our technical sales engineers who will help you to plan your solution from start to finish.
ProVu can also arrange to offer remote configuration support during your installation. Speak to our sales team on 01484 840048 or email contact@provu.co.uk to find out more.
Having launched last month, 3CX’s new V16 offers a host of new features and benefits, some of which we think add great value.
So, What’s New?
Innovative Call Centre Features
3CX has completely revamped its call centre module by introducing the following features:
Skill-based routing distributes calls based on the individual agent skill
With CRM integration, V16 can retrieve customer details and journal calls from popular CRM systems and databases
Improved call recording management which enables:
Advanced search
Call transcription
Archive call recording to FTP or Google Drive
Live Chat & Talk and Team Communications
3CX Live Chat & Talk comes as a WordPress plugin for easy installation or can be added to any website via script and enables website visitors to either ‘click to chat’ or ‘click to talk to an agent’ directly from their computer.
With seamless Office 365 integration, contacts and their status are synced in real time, enabling easy team communications from a 3CX extension.
Simplified Management
V16 makes the admin’s role easier with:
Multi instance manager, enabling you to manage all of your 3CX deployments from the reseller portal.
Enhanced security features including console restriction.
Remove the need for downloads and access 3CX from your web browser.
Did you know you can protect the Yealink W56 DECT handset against scratches and dust with its new protective leatherette case? Now in stock and available from ProVu, the protective case is ideal for users looking to add a preventative measure against scratches.
Thanks to our TR-069 Router Provisioning & Management you can save time and money by shipping routers direct to your customers ready to work automatically out-of-the-box!
How it works…
Key Benefits Include:
Save time & money by removing the need for an engineer to configure routers on site.
Remotely edit device settings at a time that is convenient for you and your customers.
Avoid additional shipping charges by having items delivered direct to site ready to work out-of-the-box.
Try it out for FREE!
Try our Router Provisioning and Management for free on your first provisioned router. We’ll work with you to create your own personalised provisioning template free of charge and have you up and running in no time. You’ll then have the flexibility to apply your template to router orders as and when you like. Call us on 01484 840048 or email contact@provu.co.uk to get started.
There are lots of different 3CX licences available and you’ll need to make sure you order the right system for your customer depending on whether they would like a subscription or perpetual licence, the number of users they have and what features they require.
The list of licence part codes looks long but really they are quite simple. We’ve put this quick reference guide together to help you to quickly pick out the correct part code for your install.
Please note, that from November 2020 new perpetual Standard and Professional licences are no longer available to purchase and therefore the list below has been updated to reflect this change.
With less than a week to go until the launch of 3CX’s V16, 3CX are inviting partners to join their Live Launch Session at 15:00 on Wednesday 27th March, simply head over to their YouTube Channel on Wednesday to find out more about the much anticipated version update.
New Pricing
As part of their revamp, 3CX implemented a new pricing structure last week. The new pricing saw reductions of up to 40%, making many licences become more competitively priced. Please note, however, the pricing of some perpetual licences has now increased.
4 & 8 Seat Licences
Licences for anything below 16 sc are now only available as annual licences. Customers who currently have 4 and 8 sc licences on a perpetual basis can continue to renew their maintenance or upgrade to 16 sc.
Automatic Updates
In order to maintain the same license features on V16 commercial standard keys will be upgraded to professional. If you do not wish to upgrade to V16 or to be upgraded to a professional licence, please disable automatic updates on the PBX now.
If you would like to speak to a member of our team about 3CX and how these changes may affect you, please call 01484 840048 or email contact@provu.co.uk.
Thanks to our Master Reseller status, we are delighted introduce two new Analogue Telephone Adaptors to the Cisco Multiplatform range. Used to convert traditional telephone, fax, and overhead paging communication equipment into IP devices, both the ATA 191 and ATA 192 offer a great cost-effective solution, enabling users to protect and extend their existing systems without the need for major investment.
Cisco ATA 191
2 x FXS ports
1 x 10/100 Ethernet ports
Cisco ATA 192
2 x FXS ports
Integrated high-performance router
Pricing and stock information can be viewed on our reseller portal, ProSys.
As you may be aware, 3CX are changing their free and standard licences as of 1st April 2019. In order to help you prepare for these changes, we will be putting together a series of blogs which will break down the changes for you.
Changes to Standard Licences:
As part of the revamp, some features are being removed from Standard licences, these include:
Call recording
Call reporting
Queues
Office 365 Integration
Bridges
These features will remain available on Pro and Enterprise level licences. If you are already on a paid version of the Standard licence and still have valid maintenance you do not need to do anything, your licences will be upgraded to Pro free of charge for the remainder of the licence contract. Following the licence duration, you will need to renew your licence via Pro maintenance to maintain these features.
Changes to Free Version
All free licences downloaded from 3CX’s website after 1st April 2019 will be a V16 Pro annual licence. This licence will be valid for 40 days from the initial activation date. Following this, the licence key will then revert to a standard licence unless it is upgraded.
ProVu can also now help you source a proof of concept key for any licence for 30 days. Simply contact our sales team to discuss your projects and organise a free trial key.
New Licence Sizes
There are a number of new licence sizes coming to annual licences (only), giving you even more options to cater for customers whose requirements fall somewhere in between, these include:
24 SC
48 SC
96 SC
192 SC
To discuss any of the above information with a member of our team please call 01484 840048 or email contact@provu.co.uk.
Save time & money by removing the need for an engineer to configure routers on site.
