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Christmas Opening and Shipping Times 2018


With Christmas quickly approaching, we would like to share our shipping and opening times over the festive season. This year will be offering delivery options via APC.

Opening times

Day Opening Hours
Christmas Eve 9:00-13:00
Christmas Day Closed
Boxing Day Closed
Thursday 27th 10:00-16:00
Friday 28th 10:00-16:00
New Year’s Eve 10:00-16:00
New Year’s Day Closed
Wednesday 2nd Back to normal

Delivery Times
If you or your customers’ premises will be closing over the Christmas period, let us know and we can adjust the shipping dates of your orders accordingly – this will help to avoid any unnecessary delays that may be caused by attempted deliveries while you’re closed.

Order APC Cut off APC Delivery
20th 16:45 21st
21st 16:45 24th*
24th No collection 28th
27th 14:30 28th
28th 14:30 31st
31st No collection 3rd
2nd 16:45 3rd

Please note: Christmas is a busier time than usual for courier companies, we will be operating a ‘best endeavour’ service and therefore collection and delivery times may vary. If it is important that your parcel is delivered on a particular day it may be worthwhile considering a priority service – talk to our team about your requirements.

*For delivery on the 24th December, you will need to request an AM priority service.

Upgrade Today with Yealink’s Latest Offer

Did you know you can make some great savings with Yealink’s latest bundle offer? From now until the end of January 2019, ProVu resellers can purchase the T40G with a YHS33 monaural headset for one great price.

As a comparable device to the T23GN, the more stylish T40G features a refreshed design and improved headset compatibility, plus for just a couple of extra pounds ProVu partners also receive a YHS33 headset, offering resellers the perfect opportunity to upgrade their customers’ devices.

Yealink T23GN

T23GN

 Yealink T40G

T40G
SIP Accounts 3 3
Ethernet Ports/Speed 2 x Gigabit 2 x Gigabit
PoE
Display 2.3″ (132 x 64 pixel) Graphical LCD screen with backlight 2.3″ (132 x 64 pixel) Graphical LCD screen with backlight
Memory Keys 3 3
Headset RJ9 RJ9 & EHS

To take advantage of this great money-saving offer simply use the partcode: T40G-YHS33 when placing your order.

Introducing the New Sennheiser SDW 5000 Wireless Headset

The wait is over, the new Sennheiser SDW 5000 headsets are now in stock and available to purchase from ProVu. Designed to meet the challenges of many modern office professionals, the SDW 5000 series offer a truly flexible solution with multi-device usability, security and seamless customer interaction.

Meet the Range:

SDW 5015

Double connectivity headset

Connects to both desk phones and softphone/PC

SDW 5016


Triple connectivity headset

Connects to a desk phone, softphone/PC and mobile devices

With a wide choice of wearing styles, both the SDW 5015 and 5016 headsets offer extra comfort and are supplied with an earhook, headband and neckband for users to select their own preferred wearing style.

Discover more about the SDW 5000

Top reasons to partner with 3CX & ProVu

3CX has become a popular choice among many of our resellers, but what is it that makes ProVu the optimum partner for these award-winning IP PBX software licences?

One Stop Shop
With a wide variety of compatible devices, we can supply you with all of your hardware requirements. Whether you’re looking for a 3CX accredited desk phone or headset, we can help you to offer the complete 3CX solution and ship direct to your end user customer with your own branding the very next day.
Credit Facilities
For a more flexible payment option, we offer our resellers the opportunity to apply for a credit account. Application couldn’t be easier, simply complete our online form to get started – approval is normally confirmed within 3 working days. Find out more
Free Training
We are accredited 3CX trainers and host regular training courses at our offices in Huddersfield. These free courses are accessible to all, regardless of your 3CX level and help you to gain better discounts on your licences.
Pre & Post Sales Support
Our expert team of 3CX certified engineers are on hand to offer you pre and post sales support, helping to ensure you are able to access the correct information and advice when you need it. We can even offer a remote configuration service to help ensure your installation goes as smoothly as possible.
Fast Turnaround
We know you want your licences when you order them, not days later. Thanks to our integration with 3CX’s system and our online portal, ProSys, we make ordering licences a simple, fast process.

And it doesn’t stop there, we’re constantly on the lookout to improve our product offering and are currently exploring new products such as call recording software to enhance your 3CX offering… watch this space for more information coming soon!

Become a ProVu – 3CX Partner

We’ve been accredited Master Reseller by Cisco!

We’re delighted to announce we have been awarded the Master Reseller status by Cisco! Having launched the Multiplatform series of IP desk phones back in 2016, we have become the no.1 reseller in Europe, making us the optimal ITSP partner.

Thanks to our new accreditation, we will be bringing even more Cisco products to the Channel, including the brand new entry-level 6821 desk phone which we expect to launch early in the new year.

Acting as a replacement for the popular SPA range, the MPP series is designed to work with any 3rd party hosted and/or onsite platform – this includes leading platforms such as Broadsoft, Asterisk, RingCentral and Metaswitch to name just a few.


Discover the Range

 

Simplify your deployments
With a range of services designed to simplify the deployment of CPE, you are safe in the knowledge that we have the tools and expertise to deliver the service you truly require. From automatic zero-touch provisioning, to remote device management, you can take control of your orders both pre and post deployment. Plus, with personalised branded shipping options, we can help you to ensure your customer experience is maintained through every step of the journey.

Take a look at the 6800, 7800 and 8800 series.

Save Money with Yealink’s Latest Bundle Offer

From now until the end of December 2018, ProVu resellers can make some great savings on Yealink’s latest bundle offer! Simply purchase the T40G IP desk phone with a YHS33 wired headsets to save a minimum of 10%!

The popular T40G offers a feature-rich SIP desk phone with a host of advanced capabilities including support for 3 SIP accounts and 2 Gigabit Ethernet ports for high-speed connectivity. Paired with the YHS33 monaural headset, this is the ideal solution for office and SOHO workers.

How to purchase this bundle:

This offer is not subject to any quantity limitations, making it even easier for resellers to promote to the end user! To take advantage of this great money-saving offer, simply use the following product code when placing your orders: T40G-YHS33.

Save up to 25% on the new Snom D735!

From now until the end of November, you can enjoy 10% off the new Snom D735 in black. As the world’s first sensor-supported IP phone, it features cutting-edge technology – we’re certain it’s going to become a significant contender in the IP phone market.

But, did you know you could save even more when you sign up to become a Snom partner? Simply register with Snom’s partner program to receive rebates on your Snom orders, plus benefit from a whole host of additional benefits.

As a Snom partner, you could claim an additional rebate on all Snom phones purchased through ProVu. This means you could increase your potential saving on the D735 to a huge 25%! Snom D735

Top 5 Reasons to Choose Sennheiser

It is reported that the use of headsets in office environments can increase a worker’s productivity by enabling them to take a more flexible approach to their communication. But with so much choice out there it can be difficult to differentiate between each brand’s offering. Sennheiser offers a wide variety of contact centre and office headsets, with a device to suit each and every requirement. Here are our top 5 reasons to choose Sennheiser:

1. Industry Leading Warranty
All Sennheiser headsets are supplied with a 2 year warranty (3 year with the Century range) and with a no quibble guarantee, items are replaced with brand new products within 24 hours (subject to availability).

2. Optimum Clarity
Sennheiser regularly has the largest range of frequencies versus the competition, coupled with their patented NoiseGard technology, Sennheiser’s headset range offers outstanding audio quality meaning calls are always delivered with optimum clarity.

3. Reduced Competition
Sennheiser products are only accessible to approved partners and are not available on third party websites such as eBay or Amazon Market Place, this means resellers can benefit from improved margins and reduced competition among a variety of additional perks.

4. Astounding Durability
Designed specifically for use in office and contact centre environments, Sennheiser headsets are extremely durable and are able to withstand everyday use.

5. Wide Variety
With over 40 headsets to choose from, there’s a device for every application and user. Whether you’re looking for a Bluetooth, USB, wired or wireless headset, Sennheiser’s office & contact centre range has it all.

Using Draytek Router with Virgin Media

If your service provider is Virgin Media and you are wanting to use a Draytek router to perform as it is designed to do and route your network traffic you can’t connect it straight to the outlet installed by Virgin Media. The Draytek router needs to be connected to the hub provided by Virgin Media.

It’s not as simple as connecting the units together and away you go, you need to make sure the following prerequisites have been done. Then you can follow the pairing steps at the bottom of this post.

Prerequisites

Configured Virgin media hub to operate in modem mode
Configured Draytek Router to operate in Ethernet WAN

To configure the Draytek router to operate in Ethernet WAN mode follow the steps below:

*If your Draytek Router does not have a dedicated WAN port it is possible on some models to configure LAN port 4 to behave as an Ethernet WAN port. 

1) Web browse to the Draytek and go to ‘WAN‘ > ‘General Setup‘.

2) Once the general setup page loads click the ‘WAN2‘ index and it should take you to the page below. Once on the page below set ‘Enable‘ to ‘Yes‘ and ‘Active Mode‘ to ‘Always On‘ and press ‘OK‘.

 3) After turning on Ethernet WAN and have waited for the unit to reboot go to ‘WAN‘ > ‘Internet Access‘. Once on the Internet Access page below change the ‘Access Mode‘ to ‘Static or Dynamic IP‘ and then click the ‘Details Page‘ button.

 


4) After clicking the ‘Details Page‘ button it’ll take you to the page below. Here you need to make sure it is set to ‘Obtain an IP address automatically‘ and also make sure the ‘Enable‘ radial button is selected and press ‘OK‘. The router may reboot to apply the changes. 

Pairing the Virgin Media Hub and Draytek Router 

Now you’ve configured the Virgin Media Hub to operate in modem mode and the Draytek to operate in Ethernet WAN mode they need to be paired via the following steps. If you don’t follow the steps below you may find the Draytek does not obtain an IP address from the hub.

1 – Power off the Virgin media hub and Draytek router.
2 – Connect the Draytek’s WAN port to any Virgin media hub port
3 – Power on the Draytek router and let it settle.
4 – Power on the Virgin media hub in modem mode and it should find the 3rd party router and assign an IP address.

ProVu DECT Survey & Installation Services

DECT Solutions offer users a great level of flexibility, but we know large areas can be difficult to cover with wireless or DECT Handsets. Using a multi-cell solution over repeaters, you can offer an improved end user experience by significantly increasing the amount of devices and concurrent calls available within the space covered.

Thanks to our white-labelled DECT services we can help you to quote and install your customers’ cordless systems. With our specialist vendor-trained team, you can relax in the knowledge that your quotes include the correct equipment to provide an optimum level of coverage to meet your customers’ requirements. Whether you’re looking for assistance with quoting hardware or installation services to implement a whole new system and the required network infrastructure (including cabling), our team are on hand to help simplify your DECT projects.

Find out more

DECT products covered by our service include:

Gigaset Logo Panasonic Logo RTX Logo

What to do next?

To organise a DECT survey/installation for one of your projects or to find out more simply call us on 01484 840048 or email contact@provu.co.uk. Pricing is supplied on an application basis and is subject to additional charges.