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ProVu Launch New Range of White-Labelled DECT Services

Multi-cell DECT solutions offer users flexibility in a variety of environments, but with a range of external factors to consider, quoting for them can be a bit of a nightmare. That’s why we’ve teamed up with a new partner to offer a white-labelled DECT survey and installation service!

Our team can either act on your behalf or as ProVu to offer the following services:

  • DECT Survey
  • Network Infrastructure Survey
  • DECT Installation
  • End User Training

Available throughout the UK, each service is quoted on an application basis, to find out more about how to get started, please contact the ProVu Sales Team on 01484 840048 or email contact@provu.co.uk.

 

Find out more here

Ease the Chaos of Conferencing with Konftel’s new 300IPx

We’re pleased to announce the launch of Konftel’s latest SIP conference phone, the 300IPx. Designed to make hosting and attending conference calls as easy and stress-free as possible, with the Konfetl Unite App, users can manage their conference calls through their mobile phone – meaning you don’t have to type in long telephone numbers, conference room IDs and pins!

Join us for our Konftel 300IPx and Unite App Webinar
To help you get up to speed on the unique selling points of this new solution we are hosting a free webinar, with Konftel’s Regional Sales Director, Jeff May.
Register now to join us on Thursday 7th September at 11 AM.

Register for your place now!

CounterPath “How To” Guides

CounterPath’s Bria Stretto softphone solution is a provisionable version of the Bria 4 and Bria 5 retail client. One of the biggest features of Stretto is that you are able to log in to a cloud based portal and create and manage your clients from there without the need to log in to the clients device and input the configuration there and then.

The following guides below will walk you through the steps of creating a user, downloading the Bria Stretto client and troubleshooting if problems occur.

Creating a User Using CounterPath CCS (Bria Stretto):

If you are interested in finding out how to create a user using CounterPath’s Stretto provisioning platform, please visit the following link below to a video that shows how to do this:

Creating a User (PDF)

Downloading and Installing Bria Stretto for Windows:

If you are wanting to use the Bria Stretto application on a Windows desktop device, please visit the following link below:

Downloading and Installing Bria Stretto for Windows (PDF)

Uploading Device Logs:

If you are experiencing any technical difficulties whilst using Bria Stretto, you can upload the device logs from your device that will be sent across to CounterPath’s Stretto provisioning portal. The logs can then be downloaded on the portal and analysed.

To find out how to upload the device logs on a Windows desktop device, please visit the following link below to find out how to do this:

Uploading Device Logs (PDF)

If you have any questions, please feel free to send an email to the below address:

Matthew Heaney – matthew@provu.co.uk

New Yealink RT20U DECT Repeater

Yealink have introduced the new RT20U DECT repeater, which is now in stock and available to buy from ProVu.

Yealink’s W52P and W56P solutions have the ability to connect up to 5 RT20U DECT repeaters, allowing you to double the DECT range, ideal for large buildings, across multiple floors. Plus, with a seamless handover of calls, the RT20U ensures calls stay connected whilst on the move.

3CX 15.5 Update 1 (SP1) Final Release

Following our recent announcement of 3CX’s 15.5 Update 1 (SP1) BETA – the release has been extremely well received by the 3CX community. Having received your feedback and the completion of final testing 3CX has made a small number of fixes and have now confirmed that the final release is available to install.

For more information about this release and for details about how to update to this latest version, please visit: https://www.3cx.com/blog/releases/pbx-update-1

3CX Launch New Update in BETA

3CX have launched their new V15.5 Service Pack 1 update in BETA. With a range of new features for both administrators and users alike, this new BETA update can now be downloaded for testing.

What’s new?

  • Extensive IP phone configuration options
  • BLF configuration
  • Enhanced web client features
  • Easier configuration and troubleshooting
  • Completion of the Hotel module
  • Group Voice Mail
  • Two new call reports

 

Find out more here

 

What are the differences between Polycom’s VVX-0 and VVX-1 models?

You may have noticed Polycom has launched some new VVX models. These models have new names and now end in a ‘1’ instead of a ‘0’, for example, the VVX 301 is the new version of the VVX 300.

With little visual changes, we are putting this blog together to help to explain what’s changed and why.

The new models are the 301, 311, 401, 411, 501, 601 and the old models are the 300, 310, 400, 410, 500, 600.

The most notable change is that the new VVX 401 and 411 models now come with a USB port. Other than this the only real changes are an upgrade to the phones’ processor and memory performance.

With the refresh to the VVX portfolio, the updated models offer users investment protection as they have been developed with the active development lifecycle in mind.

There are no plans yet to discontinue the old VVX models, however this is inevitable and eventually, the new VVX models will replace their predecessors.

RTX 4002 ‘End of Life’ Notice

RTX have discontinued their 4002 repeater, we have now sold our final remaining unit of this product which has been replaced by the new 4022. The 4022 is very similar to the old 4002, with just a couple of adjustments.

What’s New?

  • 2-colour LED for radio link quality indication
  • New dedicated programming key for easy reset and configuration of repeater
  • One SKU for both Europe and the UK (4022 comes with both power supplies)

Differences between the Yealink T4 and new T4S Series

What’s new
Visually the new T4S series is identical to the equivalent model in the T4 series, however, Yealink have been working on a number of enhancements and reasons to move over to the T4S series:

  • Device performance enhancement: The T4S phones use the latest components to maximise the models’ performance and boost the user interface response rate.
  • Future-proof: As Yealink continue to add new and more powerful features to their phones’ firmware they will in turn require a higher level of hardware support. The new T4S’ are future-proof as they are equipped with new hardware components to allow the phones to support future firmware upgrades.
  • Opus support: Opus is an increasingly popular HD codec, especially in the carrier / ITSP market for use with WebRTC. This will provide the T4S models with a competitive edge.
  • Enhanced speaker performance: The T4S utilises new speaker components to maximise acoustic performance over the devices’ speaker phone.
  • USB ports: The new T41S and T42S models feature a USB port. The USB port allows for increased functionality with support for either the BT40 bluetooth dongle, WF40 Wi-Fi dongle or a compatible USB headsets.
  • Unified firmware: The new hardware for the T4S series allows for a unified firmware across the model range making management and provisioning easier and more convenient.
  • HAC handsets: All T4S models will be supplied as standard with a Hearing Aid Compatible (HAC) handset.

Please note, the new T4S phones will support V81 and later firmware. The firmware which supports T4S phones is different from the one which supports the current T4 series.

Trade pricing and RRP of the new T4S models will be the same as the equivalent model in the existing T4 series of phones.

Introducing our new Router Provisioning Service

We’ve added a new feature to ProSys! Thanks to our latest developments, we are now able to offer a router provisioning service on our new TR-069 provisioning platform, enabling you to ship routers directly to your customers’ site ready to work out-of-the-box.

Enjoy your first provisioning on us!

Our new service is so good, we’d like you to try it for free*! From now until the end of September 2017 we’re offering free provisioning when you purchase any of our routers. We’ll work with you to create your individual provisioning template free of charge – meaning you’ll be up and running for all of your future orders. To get started call us on 01484 840048 or email contact@provu.co.uk.

*Please note: Free provisioning is only available between selected dates and is limited to 1 per company. To qualify, your company must not have used router provisioning before. Router and delivery are chargeable.