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M9 Clarification (UK stock)

The Snom M9 isn’t launched in the UK yet. Expected in a few weeks.

If anybody in the UK reckons they have M9s in stock then:

  1. They are grey importing EU versions into the UK ( so no UK plug, warranty or access to UK service centres)
  2. They are having you on. (this seems to be a common trick of etailers to get pre-orders on product)

Are few (less than 5) people in the UK have been testing EU versions of the product, but these are strictly not for resale.

We’ve had the product on order for over 6 months now (there have been a few delays) we’ll have UK stock from the first shipments out of Snom in Germany. As a reseller, you should always makesure you buy product from a Snom Certified Distributor (of which there are only two in UK).

So please can you tell me who has told you they have product in already?

I trust this clarifies, and please let me now if I can help further.

Portable IP Telephone


I hope you can help, last month I bought a Snom370 telephone through yourselves, and wondered if you have a SIP enabled portable telephone as an available option ? We have a team who walk between buildings covering up to 100 sq.meters. We have already tried the Snom M3, but this does not have a far enough reach from the base station.

You could try a Snom M3 Repeater. This will extend the range. If you can arrange the base station in the middle, and repeaters around in a circle then you can cover a huge area. Calls hand over between repeaters as you walk.

Other option is something like a Gigaset S685. The handsets have a `best base` feature where you can register a handset to more than one base station. You need to be a little bit clever with setting up SIP accounts. Each handset needs a SIP account for each base. These then have to be setup to all ring together. This solution does not allow handover while calls are in progress.

A long term option would be the Snom M9 phone. A roaming feature is in the roadmap for this phone, but probably at least 1 year away from launch.

Snom Repeaters with Gigaset Dect Phones

To fix problems using Snom Dect repeaters and Gigaset phones. (well, there is no problem, but some people seem to have problems)

We have today tested in detail the Snom repeater with every kind of Gigaset base with all the common firmware versions.

It has performed flawlessly. Exactly as expected.


1) It is easier if you switch the phone to prefer PSTN lines rather than VoIP. Then reverse this setting afterwards. Setting is in Menu, Settings, Telephony, Default Line. Set to Fixed Line while doing the registration. It does work without changing this setting but will display a VoIP error.

2) You need to enable Repeater mode on the base station beforehand. Menu, Settings, Base, Add. Features, Repeater Mode. You may need to disabled eco mode before repeater mode can be enabled.

3) You need to follow the manual registration method described in the instruction leaflet included with the repeater. Automatic registration appears to be only for Snom DECT bases.

Back to Black: Snom 870 Executive VoIP Phone, Now Available in Black!

Ooooh look what we’ve got!

<%ThickBox(|Snom 870 in black!)%>

Displaying the first example of touch screen technology in Snom VoIP phones, the top of the range Snom 870 VoIP Phone is now available in both standard 8xx series white and now black.

The Snom 870 has already proved a great addition to the range, since the launch earlier this year.

Key Features Reminder

  • Touch screen high-resolution TFT colour display (4.2 inches, 480×272 pixels, 25 bits colour depth)
  • Gigabit pass through
  • WiFi connection via Snom WLAN USB WiFi stick
  • 12 freely programmable virtual keys
  • Power over Ethernet
  • 5 way conferencing
  • 12 different SIP identities
  • 29 Keys, 5 LED’s
  • Photographic caller ID
  • 2 USB ports
  • Secure client certificate authentication

So now, you can get Snom Snow Edition 3xx Series White phones to go with Snom 820 and 870 in white, or alternatively a Snom 870 in black to match standard Snom 3xx Series VoIP Phones.

Coming Soon: **New** Snom M9 VoIP Cordless DECT Phone

Sneak Peek – Snom M9, Next Generation DECT

The Snom M9 VoIP DECT Phone is due to arrive at ProVu in November. Building upon the success of the Snom M3 DECT phone, the M9 provides the next generation of Snom DECT.

Unlike the Snom M3, the M9 incorportates the renowned Snom SIP stack, with proven reliability. The Snom M9 is also the only cordless phone in the market which offers possible integration with Microsoft OCS.

The M9 is perfect for the more demanding business user, with a complete set including two handsets and one base station. The M9 allows 9 handsets to register to one base and 4 concurrent VoIP calls.

Key Features

    • Display: 128 x 128 pixels, 65536 colors and backlit.


    • Battery life, 10 hours talk / 100 hours standby.


    • Register up to 9 handsets with one base station.


    • 9 SIP registrations.


    • 4 concurrent VoIP calls.


    • Microsoft OCS compatible.


    • IPv6 ready.


    • KlarVoice wideband audio.


    • Caller ID with name and image.


    • 12 key numerical keypad; 5-key navikey; 2 softkeys; 2 hook keys; 2 Sidekeys.


Celebrating the Zyxel P660r-D1 ADSL router

When you’ve been working with SIP phones for as long as I have, you can be forgiven for developing a deep-set hatred for “SOHO grade” ADSL router equipment. More specifically the SIP ALG that router manufacturers seem to love putting into routers these days. I’m yet to encounter one that actually works. In most cases these ALGs tampering with passing SIP traffic cause more problems than they solve. They are a nice idea but in reality they just don’t work.

To that end, my preferred router is one that doesn’t try to be too clever for it’s own good. One that has no SIP ALG inside it what-so-ever. For a small office on a normal ADSL connection I can’t recommend anything better than the Zyxel P660r-D1. It’s a basic single port router which will provide NAT and DHCP if you want it to.

For a home or small office using VoIP over ADSL you can’t go far wrong with one of these routers, a decent switch, a reputable VoIP service provider and decent quality phones (i.e. Snom!).


Customise Your Snom VoIP Phone!

So it’s not enough that Snom VoIP phones are now available in both standard black and ‘Snow Edition’ white. We’ve had numerous requests for Snom phones in every colour of the spectrum!

For those of you who want to jazz up your Snom phones, you can customise it by designing your own ‘Snom Skin’.

The German website Design Skins gives you the option to create your own skin for any of the Snom 3xx or 8xx series phones. Choose from different colours, images and patterns provided or even upload your own image!

“DesignSkins are high quality and individually printed vinyl foils which are accurate to size and ready to use. DesignSkins by DeinDesign do have special air ducts on the adhesive side which make the skin easy to apply without any bubbles. The high-gloss and anti-abrasion-layer confirms a special protection from ugly scratches for your design and device.”

They easily peel off too, without leaving any residue or causing any damage to the phone.

How to:

  • Visit
  • Click on the ‘Custom Design’ tab at the top of the page
  • (You might want to set your language to English)
  • Select ‘specials’
  • Select ‘snom’
  • Choose the model of Snom phone you want to customise
  • Let your creativity take over!

Have a look at the video below for some Snom 820 examples: Community Portal

Here it is. It’s what we’ve all been waiting for for some time now. Sure, it’s still infancy and yes, some features have not yet been implemented, but we proudly present the Snom community portal for the UK!

Here is a link for you, Community Portal.

Perhaps you have the urge to watch what fellow users of Snom phones are doing on their Snom screen? Who knows, you might. Anyway, we have a tool for that.

Maybe you are rather tech-savvy and have a cool Snom 8xx series phone? Thought you might, so here’s another tool for generating the idle screen to use on such a phone!

We really are too kind to you…

Any feedback, constructive criticism or whatever else? Please send to /dev/null just leave your comments below!