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5 reasons to become a Yealink certified senior engineer

Why not take your knowledge to the next level with our Senior Engineer training course*. Ideal for those looking to better equip themselves and their teams to support their customers with improved technical support and troubleshooting.

Hosted by our Senior Technical Support Engineer, Luke Warby, the Yealink Senior CIPPE training course offers you the chance to explore the advanced features of the Yealink phone range while improving the overall technical expertise of your team.

Claim your FREE place

5 reasons to become a certified engineer

1. 1. Increase your knowledge of the Yealink Phone range and features
Sharpen your professional skills and equip yourself with the knowledge to troubleshoot some of the more advanced features.
2. Grow your business
Get the speed and flexibility you need to deliver an efficient and timely solution.
3. Increase your customer satisfaction with improved support
Increase your knowledge in Yealink products to better support your customers.
4. Access top priority support
Get access to faster response times with clearer understanding allowing for quicker resolutions.
5. Receive an official Yealink certification
Improve the confidence your existing and potential customers have in your ability to deliver the most efficient solutions.

Sign up today!

Yealink Junior CIPPE Course – 18th April

Not ready to sit the Senior training course or looking to bring some new team members up to speed? Join our upcoming Yealink Junior CIPPE training course. Start your Yealink journey with this entry-level course and learn all about Yealink’s phone range, including DECT and conferencing devices, as well as Yealink’s services. Empowering you and your team to be better equipped to support your customers.

Hosted by two of our experienced Technical Support Engineers, our team will guide you through the course content, preparing you to sit the certification. Throughout the course, you will be in good hands and have the opportunity to ask any questions you may have.

Claim your FREE place

*In order to sit the Yealink Senior CIPPE certification, you will first need to complete the junior course.

Make your Snom phone your own

Looking to stand out from the crowd? Why not incorporate your brand logo and colours on your Snom devices? Introducing the latest customisation packages from Snom. With 3 levels available personalising your devices couldn’t be easier!

With short lead times and low minimum orders, you can add your own logo, or perhaps your customer’s brand to Snom devices with the basic package. For those that want to make the most of their options, the complete customisation package enables you to alter the plastic colour, logo, and key descriptions & lettering. Make your Snom phone your own with Snom’s customisation packages.

Custom Logo Package*

50 units/model minimum order quantity
  • Customise your Snom devices with a single colour logo
  • Custom logo/lettering printed above the device’s screen
  • With low minimum order quantities, there’s little investment required!

Custom Printing Package

1,500 units/model minimum order quantity
  • Customise the appearance of your Snom phone
  • Change the key printing, key description, company logo or even add additional lettering and logos to the face of your device
  • Choose a custom product name that suits your brand

Custom Design Package*

3,000 units/model minimum order quantity
  • Customise the appearance of your Snom phone
  • Change the key printing, key description, company logo or add additional letterings and logos to the face of your device
  • Change the colour of all visible plastic parts
  • Choose a custom product name that suits your brand

*only available for D717, D735 and D785 black colour.

Explore Snom’s Customisation options

Customise you GUI

What’s more, you can take your customisation one step further with custom GUI settings for Snom devices with coloured screens.

With our specially developed service, you can add your company or your customer’s logos and images to the background of your devices.

Reach out to our team of experienced engineers to explore your options.

Want to know more?

Want to know more about how you can maximise your opportunities with Snom and ProVu? Come see us at Channel Live on the 29th & 30th March on stand 508 to learn more about our range of customised services, designed to support you and your business.

Get your FREE tickets

2N – What’s New 2023

The 2N team have had a busy start to 2023, with some big announcements. They’ve recently been approved by the UK Police Initiative as a member of the Secured by Design (SBD) and have released a new eBook about Access Control 3.0 which offers a unique look at the coming years and how you can capitalise on it. Read on to find out more.

2N products officially ‘Secured by Design’

2N prides itself on its product’s physical and cyber security. Their two key values which they strive to achieve in every device they produce. Having already achieved ISO27001 international certification, they have gone one step further and become a member of Secured by Design (SBD), part of the official UK police security initiative.

This is across all 2N IP intercoms, Access Unit 2.0, and Access Unit M readers installed with 2N Security Relay. This means that these devices are inherently secure, from high-quality hardware to the state of the art software.

Now you can be confident that you will always meet the highest security standards for access control systems.

Access Unit 2.0 Access Unit M IP Style IP Intercoms

Access Control 3.0 eBook

Access 3.0 represents a fundamental shift in technology that signifies the end of the lock and key and moves to the new age of Internet-based access control. Whether that be IoT or Bluetooth, you will want a modern access control system to combine several recent technology trends to get the most out of your access control.

2N’s new eBook explores this idea and gives you the 7 pillars of Access Control 3.0 to make you an industry pioneer.

Download your FREE copy today!

Design your own interface with 2N’s IP Style

Display what you want, how you want. From custom colours to personalised layouts, additional information, and animation. The new 2N OS version 2.37 allows you to customise the display API for whatever your customer desires.

2N Mobile Video app is changing

The 2N Mobile video app will be changing to the My2N app. What does this means for you and your customers? It means a easier to navigate user interface, landscape mode for full-screen video calling, and new features to make access control smoother.

Find out more here

Looking to get started with IP door entry & access control? We offer a range of services to help support you. Get in touch today to discuss how we can help you to support your partner’s in upgrading their systems with minimal effort.

The Countdown to Channel Live 2023

Counting down to Channel Live 2023

There’s just under 5 weeks to go until the Channel’s biggest event gets underway! With preparations in full swing for Channel Live 2023, we’ll be sharing details about our plans at the show over the coming weeks. Keep an eye out for insights from the vendors who will be joining us and what to expect from us at the show.

Claim your FREE pass

This year, we’re going bigger and better! Joining us on stand 508 will be: 2N, DrayTek, Fanvil, Snom and Yealink.

Why Visit ProVu at Channel Live?

1. Get your hands on the latest VoIP hardware, some of which are yet to be launched!
2. Meet with members of the ProVu team and representatives from the world’s leading manufacturers
3. Discuss your requirements and discover how our wide range of services can help you to grow your business

Register Now

It’s going to be a great show! Register today to reserve your free ticket.

Yealink W53H/P End of Life Announcement

The Yealink W53P/H DECT Handset is now End of Life. Due to difficulties in sourcing these products, they will only be available while stocks last. To view our current stock levels, please log in to ProSys.

Deployed devices will continue to work alongside the W70B Base station and will continue to be supported in line with our Yealink lifetime warranty. The warranty on these items will expire 1 year from 30/09/2022 or 2 years from the date of purchase, whichever is longest.

Introducing the replacement

Replacing the W53P/H is the W73P/H. Building on the greatness of the W53H, the W73H adds an extended battery life of up to 35 hours of talk time, additional SIP accounts (up to 10), and improved flexible noise reduction, all for the same price as the W53H.

What’s more, the W73H is compatible with the W70B base station and can be ordered as part of a bundle (W73P) or separate additional handsets with (W73H).

Explore the W73P

If you would like to discuss how these changes may affect any projects you may be working on, please call 01484 840048 or email contact@provu.co.uk.

The wait is finally over… The Snom D8XX Series is here

The wait is finally over, Snom’s most anticipated devices are here! Experience Snom’s brand new business-ready devices, with advanced HD audio capabilities and state-of-the-art voice quality the D8XX series is anything but ordinary.

Combining modern design with cutting-edge technology, the Snom D8XX series offers optimised design at an effective & affordable price, giving you a quality all-rounder device that is perfect for whatever your customers need.

Explore the Latest from Snom

D862

  • 5” inch 1280 x 720px tiltable LCD colour display
  • 28 programable function keys
  • Support for up to 8 SIP accounts
  • Hearing Aid compatible
  • RJ9 & USB Headset compatibility
  • 2 x 1 Gigabit ethernet switch ports
  • Dual stack IPv4 / IPv6

Discover the Snom D862

D865

  • 5” inch 1280 x 720px tiltable LCD colour display
  • 36 programable function keys
  • Support for up to 12 SIP accounts
  • Hearing Aid compatible
  • RJ9 & USB Headset compatibility
  • Integrated Bluetooth/WiFi
  • 2 x 1 Gigabit ethernet switch ports
  • Dual stack IPv4 / IPv6

Discover the Snom D865

Not a Registered Partner?

Want to make the most of purchasing Snom with Snom’s Number #1 UK Distributor? Sign up today for FREE as a Snom Partner and get access to unique discounts and rebates. Plus, all eligible partners will receive a complimentary handset of their choice!

Sign up Today!

Order your handsets today on our reseller portal, ProSys. To speak with a member of our team call 01484 840048 or email contact@provu.co.uk.

Expand your Offerings with Yealink’s Headset Range

Did you know headsets are now a major part of Yealink’s strategy? Make it part of yours too! With a host of designs, functionality and wearing styles there is a Yealink headset to suit everyone’s needs. Plus, with great margins to be made, it’s a simple add on to your existing offering with minimal effort.

Selecting the best headset for you

Yealink has a headset for everyone featuring both mono, duo, wired and wireless variants. Fully compatible with the Yealink Desk phone range and Microsoft Teams – there’s a headset for every requirement.

Wired

Lightweight over-the-ear headsets ideal for in office use, SOHO and call centre use. Compatible with all of Yealink’s enterprise ready IP phones via a wired cable with both mono and duo wearing styles.

YHS34 Mono/Duo UH34 Mono/Duo UH36 Mono/Duo

Bluetooth

Stylish and business ready Bluetooth headsets that offer an advanced high quality audio experience for the modern business professional on the go.

BH72 Black BH72 Grey

Teams variants are available.

DECT

From entry level to high-end enterprise, there is a DECT device for everyone. Designed for all day use, users can expect a comfortable and high-quality audio experience from these devices. What’s more the base stations offer an all-in-one multi management workstation with the ability to manage phone calls, connect devices and access speaker mode.

WH62 Mono/Duo WH63 Single Ear WH66 Mono/Duo WH67 Single Ear

Teams variants are available.

Order Today!

Ordering is simple through our reseller portal, ProSys simply log in or sign up today to view live stock information and place your order for next day delivery. Want to discuss the best headset for your partners? Get in touch with our expert sales teams on 01484 840048 or email contact@provu.co.uk today!

Snom D862 & D865 – Information you need to know!

This information may change in the future and has been provided from reviewing firmware version 10.1.141.11 on the D862 & D865

Quick fire points

  • Provisioning uses XML formatting for the D862 & D865, they no longer support the ‘cfg’ provisioning format
  • Make sure you secure the old and new web user interfaces with a username and password
  • Set an admin password to restrict the phone access to user settings (setup via old WUI)
  • Familiarise yourself on how to access the old web user interface
  • Familiarise yourself with provisioning parameters to secure your devices

XML Based provisioning

The D862 & D865 no longer support cfg/flat file provisioning parameters, they will only provision via XML based formatting – https://service.snom.com/display/wiki/Desk+Phone+Configuration+Files

Prefer to use the old-style web user interface?

It is still possible to access the old-style web user interface of the D862 and D865 by navigating to the IP address of your phone with “http” and port “3112”:

Example: http://192.168.1.15:3112

Securing the old-style interface

Once you have accessed the old-style web user interface, it will display security advice where you can setup a HTTP user, HTTP Password and an administrator password to secure your device. If you accidentally navigate away from this page, you can go to ‘Advanced > QoS/Security’ and configure these settings from there:

How to login to the new web user interface and secure it.

You’ve received your new Snom phone, you’ve plugged it into the network, it has obtained its IP address. You enter this into your web browser and you are presented with this login page. There’s no default username or passwords here so go ahead and click the ‘Authenticate’ button to login.

Once logged in, you will see some warnings saying a password has not been set for the ‘admin’ and ‘user’ account. To configure these, go to ‘Security > Advanced’ and populate the fields below and click ‘Apply’.

New provisioning parameters for a new interface

Due to the Snom D862 and D865 having a new web user interface to manage the devices, there are also new provisioning parameters to secure them.

Settings for new WUI:

Admin Account uses:
webserver_admin_name
webserver_admin_password

User Account uses:
webserver_user_name
webserver_user_password 

If you provision your own Snom devices, do not forget to still apply these parameters below for the old web user interface and admin (phone) password:

http_user
http_pass
admin_mode
admin_mode_password
admin_mode_password_confirm

How to restrict admin access from users

Turning off admin mode will restrict unauthorised access to admin settings such as performing a factory reset, changing SIP credentials etc.

Web user interface method

To turn admin mode ‘off’ via the web user interface go to ‘Advanced > QoS/Security’ and set “Administrator mode” to ‘off’ and click ‘save’. – Default pin is ‘0000’ but ensure this is changed to secure your phone even further.

Phone user interface method

You can turn ‘admin’ mode off on the phone user interface by accessing the following:

‘Menu > System > Administrator Access = Off > Save’

I hope this blog helps you to get started with your new devices. If you need any further support with the new Snom D8xx series, please contact us on: 01484 840048, our support team will be happy to help you with any queries you may have.

UPS Devices: How to Protect Business Continuity

 

Have you considered the different opportunities UPS devices could bring to you and your customers?

As a low-cost investment, they can be a great addition to ensure business continuity in the event of a power outage. Whether you’re supplying to SMBs, or online streamers, discover how we can help you to keep them connected.

Where can they be useful?

Wherever power is required, there’s a UPS to suit. Regardless of the application, we can help you to ensure a continued power supply. Take a look at some of our suggested use cases.

Discover the PowerWalker Range

Hybrid Working

UPS supporting Hybrid Working Power cuts can result in hours of lost time and depending on the individual’s role a reduced service for your customer’s business. UPS devices can be used to provide battery back-up to routers and computers*, helping to avoid downtime.

Securing Premises

UPS supporting security For premises with Failsafe locks, security may become compromised in the event of a power cut. Talk to us about how we can help you to assure premises remain secure at all times.

Online Streaming

UPS supporting online streaming Perhaps you supply to gamers who want to ensure their content streams are protected. A UPS device can be used to ensure an uninterrupted service.

Ofcom Regulations

UPS and Ofcom Regs UPS devices can also be a great option to ensure your services are compliant with Ofcom’s regulations. Find out more about the change in rules which will come into effect in 2025.

What the PSTN Switch off means to the Telco World

Finding the Right Fit

There are a wide range of devices available on the market, ranging from desktop devices for residential use, to rack mountable options for server rooms. Speak with a member of our team today to discuss your options and find the best devices for your application.

Call us on 01484 840048 or email contact@provu.co.uk

*The UPS devices we currently offer are suitable for low power devices. For connecting devices with a larger power consumption, please speak with a member of our team.

Gigaset R650H: Get yours before they are gone…

It’s your last chance to get your hands on the incredibly popular Gigaset R650H. With the R650H being made End-of-Life as of the end of last year, there is no better time to snap up the last of these competitively priced rugged devices.

Don’t worry though. We have secured a ton of R650Hs ready and available just for you! And at a bargain price compared to other ruggedised handsets on the market, you don’t want to miss out. Get up to 10% off on each device when you place your order. We’ve even made it super easy for you with our R650H bundles which are also now available at a reduced price!

Order your R650H Bundles today!

Get the last of the R650H

Out with the old, in with the new…

Building on the devices that came before, the R700H offers the same robustness you have come to expect with a protective IP rating of IP65 and extended battery life. Where the R700H improves on the R650H is a more generous screen size without compromising quality.

What’s more, the R700H offers a programmable alarm/function button on top of the handset and features an LED pocket torch. For additional functionality, it also includes Bluetooth connectivity further expanding its capabilities.

Explore the R700H

Available while stock lasts, contact us to place your order on 01484 840048 or email contact@provu.co.uk.Or simply log in to ProSys!