Introducing the New Snom M215 SC DECT Bundle

The new Snom M215 SC DECT bundle has arrived! Made up of the M200 SC DECT base station and M15 SC DECT handset, this new bundle offers a flexible, scalable solution ideal for small to medium-sized businesses.

M200 SC DECT Base Station

  • Expandable up to 6 handsets per base station
  • Supports up to 4 concurrent calls
  • Range up to 50m (indoors)

Snom M215 DECT Bundle

M15 SC DECT Handset

  • Up to 7 hours talk time & 7 days standby time
  • 1.7″ panoramic display
  • Illuminated keypad
Snom M15 DECT Handset

Supplied with a three year warranty as standard, the M215 SC solution offers a reliable package with the added peace of mind of a new extended warranty period.

Log in to ProSys for Trade Pricing & Stock Information

Bria Stretto – Generating Support Logs for an Apple Device

If you have contacted our support team regarding an issue with CounterPath’s Bria Stretto application we may require some logs from your application that you will need to generate.

This blog post should act as a rough guide on how to obtain the log as it may vary slightly depending on the application version and also the make and model of your device.

Step 1 – Open the Bria Stretto application and replicate the fault

Step 2 – Once the fault has been replicated press the ‘Cog’ icon. (Highlighted in the image below)

Step 3 – Once the new page loads, select ‘Advanced Settings’ (Highlighted in the image below)

Step 4 – Once the next page loads, scroll down until you reach ‘Application Logging’ and press ‘Send Log’. Don’t press ‘Call Statistics’. (Highlighted in the image below)

Step 5 – Once you press ‘Send Log’ it will display the image below. Once you are on this page press ‘Yes’ to generate the log

Step 6 – After the log has been generated and sent to CounterPath’s server it will display something similar to the image below with a ‘Log Reference’. (It is Important to make a note of this reference)

Step 7 – Contact us with the log reference and the user account this log belongs to so we can find it on the CounterPath Portal.

Important: You need to contact us once the log has been generated as they don’t stay on the portal for long.

Bria Stretto – Generating Support Logs for an Android Device

If you have contacted our support team regarding an issue with CounterPath’s Bria Stretto application we may require some logs from your application that you will need to generate.

This blog post should act as a rough guide on how to obtain them because it may vary slightly depending on the application version and also the make and model of your device.

Obtaining the logs from an Android device

Step 1 – Open the Bria Stretto application and replicate the fault

Step 2 – Once the fault has been replicated press the ‘Cog’ icon. (Highlighted in the image below)

Step 3 –  Once the new page loads, select ‘Advanced Settings’ (Highlighted in the image below)

Step 4 – Once the next page loads, scroll down until you reach ‘Application Logging’ and press ‘Send Log’. (Highlighted in the image below)

Step 5 – Once you press ‘Send Log’ it will display the image below. Once you are on this page press ‘Yes’ to generate the log

Step 6 – After the log has been generated and sent to CounterPath’s server it will display something similar to the image below with a ‘Log Reference’. (It is Important to make a note of this reference)

Step 7 – Contact us with the log reference and the user account this log belongs to so we can find it on the CounterPath Portal.

Important: You need to contact us once the log has been generated as they don’t stay on the portal for long.

 

LORIX One – The LoRaWAN Gateway for all IoT Projects!

Have you considered exploring IoT technologies? Having received our first shipment of the LORIX One LoRaWAN Gateway just last month, it is the ideal gateway for all IoT projects.

What does it do?

Available for either indoor or outdoor use the LORIX One LoRaWAN gateway can be simply integrated via the cloud to support various popular networks such as The Things Network and LORIOT to transfer data gathered from deployed sensors within a 10km range in rural areas or 3km in urban environments.

Find out more about LORIX One

If you’d like to discuss IoT project ideas or have suggestions of new IoT products you’d like to see us supply, please call 01484 840048 or email contact@provu.co.uk.

End of Sale Notice – Snom D745

Snom D745
End of Sale Notice

Snom has officially announced that the D745 desk phone has reached ‘End of Sale’. Based on our current stock level we estimate that our supplies will last until late 2018, once these models have gone, they will not be replenished.

The D745 will continue to be supported until August 2020. As a replacement model, we recommend taking a look at either the Snom D345 or the D785, which both offer a suitable alternative.

Stay Connected with DrayTek Routers

DrayTek’s award-winning router range offers a variety of options to suit every requirement. With an array of USPs, they offer advanced features to ensure your customers remain connected at all times.

 

USPs of DrayTek

Line Resilience & Failover
With a range of connection types available such as VDSL, WAN and 4G, DrayTek routers can remain connected even if the primary connection fails.

Load Balancing
Distribute traffic across multiple connections to maintain connectivity speed, this can be either IP-Based or Session-Based.

Quality of Service
With QoS, time-sensitive data such as VoIP is prioritised without degrading the quality of other data types.

High Availability
Routers in the 2862 series or above can also be supported by a backup router of the same model, ideal for environments where connectivity is of critical importance.

 

Discover the DrayTek Range

Yealink Awarded Growth Excellence Leadership Award

Yealink was recently awarded the 2018 Global Growth Excellence Leadership award by growth consultancy firm, Frost & Sullivan. Recognised for their position in the market, the award acknowledges Yealink’s sustainable strategy to achieve exponential growth from its compelling product range, competitive pricing and an excellent level of customer service.

We would like to wish Yealink a huge congratulations on achieving this award!

Try out the new Beta ProSys!

We’ve been busy working on a new refreshed design for ProSys which we hope you will like. We invite you to try out the Beta version of our new-look site today!

Your username and password will be the same as your usual login details, the site is fully functional – any orders you place or provisioning changes you make will feed through to our systems.

What’s New?

  • Refreshed design
  • New look homepage
  • FAQ sections to answer your questions about ProSys
  • In basket notification at the top of each page for quick access to your shopping basket
  • More user friendly labels
  • Tab layout for device management pages for easier navigation

 

Login now

 

If you do not have a login or have forgotten your password you are able to request a new one here. We encourage you to let us know what you think and would be very grateful for any comments, problems and suggestions on how we could improve ProSys in the future to best suit your needs – login and send us your feedback.

Snom 3 Year Warranty – Now Available Across the Range

You can now benefit from a 3 year warranty across the entire Snom range! Effective from 1st July 2018, all Snom Desk, DECT and Conference phones are now supplied with a 3 year warranty as standard – giving you added peace of mind.

Renowned for their high quality engineering, Snom’s current return figures stand at just 0.4%, this is testament to the quality and robustness of the entire range.

See Full Terms & Conditions